I was certain my brand new suit used for the first time at a wedding was ruined when I noticed…read moreblueberry stains on the jacket. Well, I'm happy to report it still looks like my brand new suit. Thanks so much for the extra attention!!

All Star did a great job altering multiple pairs of jeans. Excellent work! Highly recommend!read more

Star has been a godsend to me as I'm ill and can't do my own laundry. Today, Theresa B went above…read morethe call of duty to carry my laundry to my car since I'm under post surgical carrying restrictions. They do fantastic work.

Simply AWFUL experience. My wedding dress was RUINED here. I brought it in with a few small fresh…read morestains and got it back with the original stains still there, plus new large oily stains from their "cleaning attempts." On top of that, there were obvious new stitches added that hadn't been there before, and they didn't even remotely match the fabric or color of the knit. I also brought in a trench coat, which came back with all the same stains untouched -- honestly, for the best considering what happened to the dress. When I returned to show them the damage, there was no apology, no accountability, and no attempt to offer compensation. I had to request a refund myself. The employee handed it to me and simply walked away without even acknowledging the inconvenience. This place used to be excellent before the ownership change. Now it's an absolute mess. Please do not trust them with valuable clothing, especially anything sentimental like a wedding dress.

I brought 6 items in here to be altered--3 dresses, 2 skirts, and 1 blouse. The woman who works…read morehere is friendly and really knows her stuff. She'll also warn you in advance if an alteration will be especially pricey. I do some sewing and alterations myself, so I know how much work and time goes into taking apart a garment, adjusting it, and putting it back together. I was in no hurry for my items--I had procrastinated on getting some of them properly fitted for years, so I didn't mind waiting for another month. She actually said it would only take 3 weeks, but I told her I didn't mind waiting longer. They will give you a date for when your items will be finished, but they can't give a cost estimate in advance, because sometimes it's hard to tell how complex an alteration will be until you start taking a garment apart. They only take cash or a personal check, so if you plan to pay in cash, just call a day ahead of the date when your items will be ready so you'll know how much to bring. I found the prices reasonable, but I'm also someone who doesn't mind paying extra for quality work. I was very pleased with how my items turned out, and look forward to getting many years of wear from them.

Tailoring and dry cleaning all done expertly at great prices. The best.read more

I took a jacket to them last week to fix two holes on the front. I picked it up and what they did…read morelooked like a very unprofessional person stitched it. When I asked them about they were rude and grabbed the jacket from me. I said to the woman that I want my jacket back and she tossed it to me and walked away.

I've been going to 5 Star Cleaners for over a decade and since they've recently changed hands…read moreseveral months ago, I have had nothing but problems. I brought a pair of expensive business shorts in for a simple cleaning and they returned them with bleached stains. I recently dropped off a pair of expensive white capri pants and they gave me the wrong pair in return and then told me I never gave them the pants to begin with, so I'm out $200. Very poor experience all around!

Lady is nice and professional and will have your clothes ready promptly but she could use better…read morequality detergent and fabric softener so your clothes smell so fresh n and so clean clean but i just bring my own so i know for a fact that theyll be fresh like how i love them. USE BETTER DETERGENT ON PEOPLES CLOTHES WHO SPEND $2/LB

Decent job, decent prices. Pretty basic…read more They do most of their work off site. They work efficiently, and the prices are pretty decent. Parking can be a bit of an issue since the Watertown Bank security guard does not allow for parking in the best spot next to the place. Finally, they don't complain when you don't pick up your stuff after 3 weeks.

I am very pleased with the work that Hemingway Tailors did on four pieces I brought in: two…read moreshirtdresses, one v-neck sleeveless dress, and a khaki safari-style jacket. The dresses were all too large in the bodice, and the very nice alterations lady pinned and checked each one for where it needed to be taken in. One shirtdress also needed its sleeves taken in, and the sleeveless dress also needed the shoulder straps shortened. The jacket was too big in the shoulders and the sleeves were too long. The lady suggested that she take in the shoulders a bit, and that would take care of the sleeve length problem. All items were made of cotton and the tank dress was lined (which makes alterations more time consuming since they would have to alter the lining as well). The jacket had epaulettes, and it was a more complicated alteration. since she would need to cut the shoulder opening, re-set the sleeve, and move the epaulette. I dropped the items off on Thursday afternoon, and asked if they could be completed by Tuesday morning, since I was only visiting town and departing Tuesday afternoon--not a lot of time for them, especially since they are closed on Mondays. Well, the nice lady said she could do it and they'd be ready Tuesday at 10am. I came to pick up my items on Tuesday and they were ready to go. Not only that, but they were flawless. Wow! I could not even tell where the alterations had been done. The lining on the sleeveless dress was perfect, the sleeve reduction on the shirtdress was great, and the alterations on the jacket were flawless. I was truly amazed at what perfect work she could achieve on such a short time frame. Go to Hemingway Tailors for your alterations--they do a great job! As a side note, bring cash or a personal check, since they do not accept credit cards.

Had a zipper added to a pocket on a vest. Everything was great about the experience. Will go back…read moreagain with future items.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

No complaints here. I highly recommend. My clothes were picked as stated and returned, fresh,…read moredried and folded. I'm getting the next loads ready. Great service!

The absolute best and also best prices! Unbeatable with their times! It's ready next day!read more

I paid $52 to have 2 dresses cleaned, which I find exorbitant. The service was o.k., but the price…read moreis unaffordable and unrealistic.