Fit me in for a last minute alteration and got it done the same day! Could not recommend more!read more

Use careful judgment if you bring your clothes here. I brought in a wool sweater that I would not…read morehave wet washed myself, and was surprised that this business no longer does dry cleaning, just "wet cleaning". Having had positive experiences with their dry cleaning, I trusted them when they said that they could safely clean my sweater. The first time that I wen to pick it up, it had been badly shrunk. I was convinced to give them a second try to fix it. What I got back the second time was a sweater that had been unevenly pulled and stretched, and now looks misshapen. A nice sweater that I could wear as part of a business casual outfit ruined. My cleaning fee was refunded, but no offer to pay for the sweater.

I was certain my brand new suit used for the first time at a wedding was ruined when I noticed…read moreblueberry stains on the jacket. Well, I'm happy to report it still looks like my brand new suit. Thanks so much for the extra attention!!

All Star did a great job altering multiple pairs of jeans. Excellent work! Highly recommend!read more

They brought back to life a sweater I was going to ditch! I couldn't believe the quality…read more They also dry cleaned some wedding guest dresses I had worn & did the most phenomenal job. I have been recommending them to everyone! So awesome.

Simply AWFUL experience. My wedding dress was RUINED here. I brought it in with a few small fresh…read morestains and got it back with the original stains still there, plus new large oily stains from their "cleaning attempts." On top of that, there were obvious new stitches added that hadn't been there before, and they didn't even remotely match the fabric or color of the knit. I also brought in a trench coat, which came back with all the same stains untouched -- honestly, for the best considering what happened to the dress. When I returned to show them the damage, there was no apology, no accountability, and no attempt to offer compensation. I had to request a refund myself. The employee handed it to me and simply walked away without even acknowledging the inconvenience. This place used to be excellent before the ownership change. Now it's an absolute mess. Please do not trust them with valuable clothing, especially anything sentimental like a wedding dress.

I took a jacket to them last week to fix two holes on the front. I picked it up and what they did…read morelooked like a very unprofessional person stitched it. When I asked them about they were rude and grabbed the jacket from me. I said to the woman that I want my jacket back and she tossed it to me and walked away.

I've been going to 5 Star Cleaners for over a decade and since they've recently changed hands…read moreseveral months ago, I have had nothing but problems. I brought a pair of expensive business shorts in for a simple cleaning and they returned them with bleached stains. I recently dropped off a pair of expensive white capri pants and they gave me the wrong pair in return and then told me I never gave them the pants to begin with, so I'm out $200. Very poor experience all around!

This is a really efficient dry cleaner, and Michelle the owner is so helpful and kind.read more

my family and I have been using this dry cleaner for years. Michelle is wonderful, they're always…read morevery friendly, and no problem it's too big for them to handle.

Lady is nice and professional and will have your clothes ready promptly but she could use better…read morequality detergent and fabric softener so your clothes smell so fresh n and so clean clean but i just bring my own so i know for a fact that theyll be fresh like how i love them. USE BETTER DETERGENT ON PEOPLES CLOTHES WHO SPEND $2/LB

Decent job, decent prices. Pretty basic…read more They do most of their work off site. They work efficiently, and the prices are pretty decent. Parking can be a bit of an issue since the Watertown Bank security guard does not allow for parking in the best spot next to the place. Finally, they don't complain when you don't pick up your stuff after 3 weeks.

Had a zipper added to a pocket on a vest. Everything was great about the experience. Will go back…read moreagain with future items.

I've used them twice and am already looking for more clothes to take to them…read more The first time I needed the broken zipper replaced in my favorite and indispensable (as in I wear these a LOT) black pants. I brought them in on a Friday on my way to work and not only did they have a zipper there to put in, but incredibly were able to complete the job by the next day!! I recently went back with my senior citizen dad to have two suits taken in as he has lost some weight over the last few years. We were worried that it would cost more to alter than to replace the suits but we got a very reasonable price and again, amazingly, were able to pick the suits up the next day. The two women who waited on us (I think one is the owner) were very pleasant, professional, and skilled. They didn't hesitate to tell me that the pants of one suit really didn't need to be taken in. They were very courteous to and patient with my dad. I can't recommend this shop highly enough. This place is a find. Convenient (on the Waverly bus line out of Harvard Square) and with on-street parking. The establishment is clean and pleasant with room to maneuver (sometimes tailor shops can be cramped and overfull).

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

No complaints here. I highly recommend. My clothes were picked as stated and returned, fresh,…read moredried and folded. I'm getting the next loads ready. Great service!

The absolute best and also best prices! Unbeatable with their times! It's ready next day!read more

I paid $52 to have 2 dresses cleaned, which I find exorbitant. The service was o.k., but the price…read moreis unaffordable and unrealistic.

This is my go-to dry cleaning/ alteration store. They have managed to remove tough stains from very…read moresensitive fabric, and make the look fresh and new! And they are always on time. I have tried a couple of other places in Cambridge... I am staying with this one...

I got my comforter dry cleaned for only $50. It was a king size comforter as well. Be patient with…read morethe people there, they are extremely kind-- they also gave me a little carrier for the comforter because I didn't have one. I will definitely be coming back.