June and Theresa did an awesome job handling my suit and shirt. Their fun attitude actually made…read moregoing to the dry cleaners fun. Solid job!

Simply AWFUL experience. My wedding dress was RUINED here. I brought it in with a few small fresh…read morestains and got it back with the original stains still there, plus new large oily stains from their "cleaning attempts." On top of that, there were obvious new stitches added that hadn't been there before, and they didn't even remotely match the fabric or color of the knit. I also brought in a trench coat, which came back with all the same stains untouched -- honestly, for the best considering what happened to the dress. When I returned to show them the damage, there was no apology, no accountability, and no attempt to offer compensation. I had to request a refund myself. The employee handed it to me and simply walked away without even acknowledging the inconvenience. This place used to be excellent before the ownership change. Now it's an absolute mess. Please do not trust them with valuable clothing, especially anything sentimental like a wedding dress.

I've had a pair of pants with them for repair that I dropped off before COVID-19 (mid-March). When…read moreI stopped by in April to see if they were open, they had a sign saying they'd be re-opened on May 18. I've stopped by twice since then - at the hours stated on the hand-written (COVID-specific) sign on their door - and no one's ever there. It's locked. I'd really like to get my pants back, but they don't answer their phone, they have no voice mail, and they have no website/email. What am I to do? How can I get my pants back?

I brought in a number of clothes that I'd spilled things on (the downsides of poor hand-eye…read morecoordination). The woman working the counter told me that they could try their best to remove the stains, but that I would be better off replacing them since they were mostly t shirts. I was really impressed with their integrity in passing up sales (during what I imagine is a tough time for them) for the best interests of the customer. I'll be coming back here for a while.

Clean, Friendly staff. Busy due to another local laundromat closing but nothing they can do about…read morethat but dont expect to walk in and always find an open washer or dryer. Also offer drop off service and dry cleaning

I was leery since the ownership had changed. I normally spend$1.50 to dry bath sheets(4) towels and…read morehand cloth. Dry on high for 20mins then checking. I stepped out for 20 minutes I come back and the worker had switched my load from high to medium. She felt it was her place to switch it. Telling me I was going to burn my clothes. No sign posted used dryer on medium. Spoke to neighbors and they said she was wrong. Being over 55 and using laundromats I've never had been confronted with an attendant.

Needed them to attach patches to a jacket. They did it quickly and well. Was a huge help!read more

Title: Beware of Unexplained Upcharges and Price Surprises…read more From the moment I called to inquire about their prices to the shocking moment I received my bill, it was a rollercoaster of frustration and disappointment. Let me start with the initial phone call. I called to ask about their prices for dry cleaning a few garments, and I was given what seemed like a reasonable quote. However, upon picking up my clothes, I was handed a bill that was nearly double the quoted price. When I asked about the discrepancy, the staff noted "additional services" that were never mentioned during the phone call or during drop off--which was a price quote still higher than the price provided during the phone call. What infuriates me the most is the lack of transparency. If there are additional charges, customers deserve to know about them upfront, not be blindsided at the checkout counter.

I've had dry cleaning here for 4 years - it's a great place highly recommend! Five out of five starsread more

I got my suit drycleaned for an event on the weekend. They said pick it up friday. They close at…read more6pm, so I figured I'd go after work. They call me at 3:45pm Friday saying if I don't come now they will be closed for the next week. I showed up at 4:40pm and they were closed. That's BS and unprofessional.

Updated review: Because their website, google, and yelp hours were posted wrong, I showed up 30…read moreminutes after their "new" closing time the day of my event and was unable to wear my hand tailored Tuxedo and custom dress shirt, and had to spend $220 on a terrible rental. However, after I discussed with them, they were understanding and we reached an agreement that I felt was fair. Including me helping them update their hours online. Their dry cleaning work is excellent though. It would be five stars if not for this incident.

I rarely write reviews but I am so frustrated by the service I've received at Royal Cleaners that…read morethis felt necessary. They ruined 3 $100 shirts with sloppy tailoring and were unable to fix their mistake after 3 repeat visits. I have sunk too much time and money into these shirts that I'm just considering them ruined and donating them. Absolutely would not recommend to others and I will not return to this business.

There's nothing sweet about doing laundry, let's be honest here…read more Sweet laundry, though, is a pretty sweet place to do laundry, if laundry can be sweet, I guess. I like it and it's not too badly overpriced and it's in Somerville which is kind of a middle-income area with some ethnic stuff and some cheaper stuff and some poor people so it makes sense that it would be affordable and I appreciate that.

Wow, what an improvement in cleanliness! I hadn't been to this laundromat for a couple of months. I…read morehad become a disaffected about the place because it had become so dirty. But it looks like they had someone do a good cleaning. While it's painful to pay over $4/load that is the reality of running an energy hungry business; at least I no longer have to look at globs of dust in the fans while waiting for my wash. Alas, there's still mold staining in the washing machines.

Excellent service. I gave her 5 clothes. She cleaned 2 and…read moreexplained clearly that because the other 3 were contrasts , the colors would bleed into themselves. She cleaned out all the stains from the 3 and gave me a refund. I was so impressed Thank you Topcleaners

I took a jacket to be cleaned because it had a stain on the lower front. When I picked it up the…read morestain was still there and I wash it charged $18. My wife she said she'd try and got it out with Dawn, peroxide and Woolite. And she didn't charge me anythin.