The buses are never on time. I'm always late to work all the time. You should have a separate bus…read morefor the homeless people

Yesterday after work,I got a Sun On Demand van.I was so excited as this was my only option to save…read moremoney that I was wasting away on UBER and LYFT.My driver REUBEN explained the process to me and even offered me a pamphlet that explained the services in detail. The ride was very comfortable,smooth,and convenient. Thank You REUBEN for being such a dedicated and caring driver. Thank You Sun Tran,for providing SUN ON DEMAND to help give hard working people a chance to experience a little peace of mind in our everyday hustle and bustles!

Sun Link is a great way to get around Tucson! It's safe, clean and free!! Mercado San Agustin has…read moreshops, restaurants, coffee and an amazing bakery. There's something for everyone!

Well, it's just a streetcar stop, so there isn't a ton to say, but I think it's the best one! I…read morelove the Mercado, so even though we don't park here to hop on to the streetcar, we always do the loop to get here so we can have a walk through the Mercado. Additionally, the stop is always clean, it looks the most "upscale" (the neighborhood/area is safe, too), it has some cool art at it, and the streetcar usually pauses for a minute or two so you're not likely to just miss it (it's a common place for the driver to get up and stretch). Even though we don't park here to hop onto the streetcar, there's tons of parking around for other streetcar passengers to park at (the parking doesn't say it's for Mercado only, so I assume parking for the streetcar is ok). It's all very close to the stop, so it's super convenient. I love this streetcar stop, it's peaceful and exactly how they all should look in a nice city.

Buses were on time and the drivers friendly. Not too crowded so it was easy to find window seat.read more

I showed up with my ticket and reservation # but the Flix Driver would not let me board.I called…read morecustomer service and while I was on the phone he drove off! So I spent an extra $5 to get to San Jose from San Francisco, now I'm waiting on an Amtrak bus that's gonna get me to Santa Barbara about 4 hours later than my reservation. Wtf???!!!

This Greyhound bus station was a pleasant surprise. The building was nice and clean, and the…read morebathrooms were well-maintained, which always matters when traveling. Security keeps the doors locked, which I appreciated -- it definitely added to the feeling of safety. There's a good variety of snack machines, including one for mobile accessories, which is super convenient if you're traveling and forgot a charger or headphones. Bonus points for the cute blow-up bear for Valentine's Day -- a small touch, but it made the space feel welcoming. Overall, a solid and comfortable station experience.

Should have listened to the other reviews. I was legitimately thinking "it can't be /that/ bad of…read moreservice". Boy was I wrong. We had a 6:25 bus for a college aged family member to get back to NAU from down south. Checked the status before we left south Sierra Vista "On Time". Show up 6:00AM. 6:15... no bus. 6:20... no bus. Check the app: "On-Time". But this time we check the bus's location... "it's in El Paso?". No... that can't be right. The bus can't possibly be over 4 hours away. It says "on time" and we haven't gotten any delay notification. Call 1800 number. Get told it's on time. Call BS as it's already 10 minutes past pickup. Try again. Oh it's behind, you'll need to wait. How long? "We don't know." Then I got on the phone "Where is the bus?" "Oh my system just updated... it's 364 minutes behind schedule" my fellow yelpers: that's 6+ hours late... but multiple systems say it's "on time". They knew this bus was already 4 hours late before we left our house at 5AM. They chose not to tell us. Why? I'm guessing it's their refund policy. They won't refund unless a bus is more than 2 hours behind. If *you* reschedule or cancel before then: no refund. Even if you miss a connection. Even if you're going to sleep at a bus stop. They won't refund. And if you want a refund with the "agent" all they can do is give you a voucher. You want a real refund? You have to go online and "ask" for it and wait several days. I had to drive the family member to phoenix to catch another service. 8 hours of my day burnt. We are going to just go the small claims route. They can see us in middle of nowhere AZ justice court or we will take default judgement.

Sun Link, Dec 3, 2025. The helpful staff at the Tucson Visitor Center told us about Sun Link and…read morewe thought it would be a good transportation option to check out a few neighborhoods in Tucson. Sun Link is a 3.9 mile streetcar that connects riders to five of Tucson's most unique districts, with hundreds of restaurants, shops, and entertainment. These include: Mercado, Downtown, 4th Avenue, Main Gate, and the University of Arizona. Service is available on weekdays and weekends, with streetcars generally running every 15 minutes, starting at 7 through 10 pm (Check the schedule as there are differences by day of the week, particularly in the early morning or late evening). You can pick up the "Streetcar Destinations Guide & How to Ride" in any of the streetcars. Service is currently free. We boarded the Sun Link near downtown, and rode the full route in both directions, jumping off only at the University / Tyndall Station, which is a bustling area with eateries, students, museums, and more. The streetcar was easy to use and a popular transportation choice, particularly near the university. We noticed that some passengers had parked their cars near the convention center or Mercado, and then used the Sun Link to commute to downtown or the university.

From the owner: Sun Link streetcar to travel between Tucson's 5 most iconic districts read more

Don't listen to departure times, it's a lie. They will keep you there until they want to, just to…read moremake more time and maybe get more people.... What a disrespect to the customer's time. They even have the audacity of asking to get to the office early.

I'll second what Itzel said about this company. The shuttle I took was cramped and stuffy. It…read moreeither didn't have AC or the AC wasn't running. They should try to offer their passengers more comfort. They also messed up my ticket order when I went into their office. I had purchased drop-off and pick-up service to have door-to-door transportation to and from my hotel. I didn't realize at the time that I needed separate, yellow tickets, for that service upgrade. (The yellow tickets basically function as vouchers for prepaid taxi rides.) Thankfully I asked about it before my departure from Tucson, and they gave me the tickets. To top it all off, though, after I arrived in Hermosillo, I got a call from them to inform me that the 12:45 Saturday departure (the one I had purchased a ticket for) had been canceled. When they told me my other options, I apparently mistook a.m. for p.m. and, consequently, missed my ride back to Tucson two days later. I'll cut them some slack here, because most of their employees speak fluent Spanish and limited English--and I speak very hit-or-miss Spanish. The miscommunication was as much my fault as theirs. Nevertheless, the fact that they canceled my preferred ride in the first place definitely makes them lose points for lack of reliability. I hope their service improves, because it's great to have options for getting to and from Mexico. But until there's improvement, I'm going with Tufesa--which I had to use in a pinch to get back to Tucson after missing my ride. I was blown away by how clean and comfortable the Tufesa buses are. Best of all, Tufesa charged me less for my ticket.

Decent enough airport for its size. I appreciate the friendliness of the TSA folks and most of the…read morefolks working the concessions. It's easy to navigate the terminals and bags are returned to baggage claim in a reasonable amount of time. The airport is kept clean and there's a good selection of vendors gate side for an airport of this size. The only thing TUS needs is a few more direct flights to other cities, but that's more on the airlines than on the airport itself. As a private pilot, the facilities air side are quite good as well. If you're visiting Tucson, welcome to our city! Be cautioned of the city's (not airport) new speed trap along Valencia Rd. as of May 2026. It's a seven lane road posted at an abnormally low 30 MPH. It's best to avoid Valencia Rd. completely and head straight out Tucson Blvd. to reach your destination within the Old Pueblo.

Tucson airport is about a 15-20 minute drive from the Downtown area, so if you're staying there…read moreit's not too far out. It's a pretty small airport,, literally just a handful of airlines or so that people will know that flies from here, and then maybe a couple of local airlines. Since it's not a huge airport that does help with the going in and out of the airport at least, from the security line checkouts to the different gates, as they're basically all in the same place. As far as restaurants and stuff inside, it's definitely more of a drinking airport, as most of the places in here aren't going to have diverse flavors or anything and mostly just bar type places. Don't have much more thoughts about the airport. It's fairly smaller compared to most, but that's not always a bad thing as it's a straight forward line in.

Thank you sun van for being there when no one else would and for people who don't have another…read morechoice of a ride. Unfortunately you do have to leave at least an hour early for where you are going because they are transporting many people and some people have issues and it may take the driver more time to handle it. To the person generalizing a whole state please go back to California I left there in 2001 to get away from people like you coming on here and judging people. Some people do not have another ride choice and if they did they certainly would not be using this service. It's not that difficult of a concept. Also if you haven't noticed many people here are seniors and we should give them some grace and patients while on the road. People here are not in such a hurry like they are in California and many people are snowbirds depending on the time of year.

As a former Sun Van driver I am appalled by the way they train their drivers. They train using…read moreintimidation rather than coaching the proper techniques. They are horrible teachers but quite good at intimidation. Then what happens is drivers go out to drive and do what they choose rather than what they have been trained to do, because they were intimidated during training. It is a very immature way of instructing people. And they wonder why they have so many accidents and incidents. The trainers at Sun Van are nothing more than long term drivers with no teaching credentials at all. They were moved to trainer positions through longevity, not competence. BEWARE!!!

Sun tran is a disgusting company they often have drivers like this one of 3210 on today Sunday…read more10/15/23 that refuses to allow passengers on to the bus that are homeless and having to carry heavy objects constantly they laugh with other riders about our disgustingness never offer any sympathy refuse to let us board or sit. Even though there's no fabric on the seats. They save the front seats for morbidly obese riders not disabled. And most often of the time they just drive past us. I've been homeless off and on for the last 20 years leaving me with a total of time homeless of 16 years. I'm on my death bed the hospital refused me treatment and only demanded I take behavioral health which is the entire reason I've been homeless since I turned 18. I get a job BH chooses I don't need or deserve a job or that I'm just sick because I'm finally happy. I'm disgusted by not only this city but this entire nation there is no what's so ever life of restoration or recovery in any existence of the world because of this nation! https://m.facebook.com/story.php?story_fbid=pfbid02nNSFvFKAzL9G9XmV3MN8n75Rp1BNScDWAnRzAqtr8zPtiriqPRKFvUmm1HBwcBC1l&id=100094366474449&mibextid=Nif5oz

Mark is the best. I've used his service for several years now and he is always on time, in a clean…read moreand comfortable vehicle, and has great communication. I highly recommend Mark and My Airport Driver.

I have been a passenger of "My Airport Driver" for many years…read more Mark Albrecht has been the owner of My Airport Driver for many years. Mark is totally honest and his fares reflect this quality. Mark's vehicles are always clean and in top condition. He has several back-up drivers, so that no one is left without a ride. One of the most important aspects of Mark' work is that he is ALWAYS on time. He is never one minute late nor one minute early; he is ALWAYS on time. He makes sure that his passengers never miss an airline flight (unless the airlines delays a flight), and that his route, scheduling, and timing are accurate. Therefore, the tension of arriving at the airport on time, or at the grocery store, is not a problem; that tension does not exist for Mark's passengers. Mark is an exceptional individual, as an owner of a transport service, as a businessman, and as a conscientious, organized, and likable professional.