The buses are never on time. I'm always late to work all the time. You should have a separate bus…read morefor the homeless people

Yesterday after work,I got a Sun On Demand van.I was so excited as this was my only option to save…read moremoney that I was wasting away on UBER and LYFT.My driver REUBEN explained the process to me and even offered me a pamphlet that explained the services in detail. The ride was very comfortable,smooth,and convenient. Thank You REUBEN for being such a dedicated and caring driver. Thank You Sun Tran,for providing SUN ON DEMAND to help give hard working people a chance to experience a little peace of mind in our everyday hustle and bustles!

Buses were on time and the drivers friendly. Not too crowded so it was easy to find window seat.read more

I showed up with my ticket and reservation # but the Flix Driver would not let me board.I called…read morecustomer service and while I was on the phone he drove off! So I spent an extra $5 to get to San Jose from San Francisco, now I'm waiting on an Amtrak bus that's gonna get me to Santa Barbara about 4 hours later than my reservation. Wtf???!!!

The Paris Metro, SF Bay Area BART, Chicago's "L" -- I'm familiar with all of them. So happy to find…read morethe streetcar in Tucson during my two-week stay. It worked well for me using the GoTuscon Transit app to buy tickets. I explored 4th Avenue and found my way to the Convention Center and other gem show shuttle hubs from stops on the streetcar line. Very clean, often with fare enforcers who will scan your ticket. I don't give it more than 4 stars because when there aren't fare enforcers on the streetcar it is not clear how to scan ticket from the app. Overall very user friendly public transportation. For the gem show I parked near University Blvd & 6th, unrestricted street parking, walking a few blocks to board at the stop near Epic Cafe.

I'm all for progress and improvement in our city, but the street car is hard to love. My…read moreneighborhood not only has two stops, but it has become a hub for locals to park and ride. That's fine, but you'd think the ticket kiosk would at least allow folks to purchase one way tickets, monthly passes, etc. nope! Just a full day passes are Available. I love the idea that the SunLink connects locals to five districts: Mercado, Downtown, 4th Avenue, Main Gate Square & UOfA. After trying to use the Tucson "Modern" Streetcar since its debut, I've concluded that he hours of operation need improvement. Additionally,they don't make it easy to buy a ticket. The machines regularly run out of tickets, or they give you tickets that don't work. This often leads to an embarrassing exchange with the Fare Enforcements officers. To make matters worse, loading them online is even more complicated. Sure.... I'll Drive east to Alvernon to a Frys supermarket to buy a pass. Yep.....That makes a whole lot of sense.

Sun tran is a disgusting company they often have drivers like this one of 3210 on today Sunday…read more10/15/23 that refuses to allow passengers on to the bus that are homeless and having to carry heavy objects constantly they laugh with other riders about our disgustingness never offer any sympathy refuse to let us board or sit. Even though there's no fabric on the seats. They save the front seats for morbidly obese riders not disabled. And most often of the time they just drive past us. I've been homeless off and on for the last 20 years leaving me with a total of time homeless of 16 years. I'm on my death bed the hospital refused me treatment and only demanded I take behavioral health which is the entire reason I've been homeless since I turned 18. I get a job BH chooses I don't need or deserve a job or that I'm just sick because I'm finally happy. I'm disgusted by not only this city but this entire nation there is no what's so ever life of restoration or recovery in any existence of the world because of this nation! https://m.facebook.com/story.php?story_fbid=pfbid02nNSFvFKAzL9G9XmV3MN8n75Rp1BNScDWAnRzAqtr8zPtiriqPRKFvUmm1HBwcBC1l&id=100094366474449&mibextid=Nif5oz

Sun Link is a great way to get around Tucson! It's safe, clean and free!! Mercado San Agustin has…read moreshops, restaurants, coffee and an amazing bakery. There's something for everyone!

Well, it's just a streetcar stop, so there isn't a ton to say, but I think it's the best one! I…read morelove the Mercado, so even though we don't park here to hop on to the streetcar, we always do the loop to get here so we can have a walk through the Mercado. Additionally, the stop is always clean, it looks the most "upscale" (the neighborhood/area is safe, too), it has some cool art at it, and the streetcar usually pauses for a minute or two so you're not likely to just miss it (it's a common place for the driver to get up and stretch). Even though we don't park here to hop onto the streetcar, there's tons of parking around for other streetcar passengers to park at (the parking doesn't say it's for Mercado only, so I assume parking for the streetcar is ok). It's all very close to the stop, so it's super convenient. I love this streetcar stop, it's peaceful and exactly how they all should look in a nice city.

Sun Link, Dec 3, 2025. The helpful staff at the Tucson Visitor Center told us about Sun Link and…read morewe thought it would be a good transportation option to check out a few neighborhoods in Tucson. Sun Link is a 3.9 mile streetcar that connects riders to five of Tucson's most unique districts, with hundreds of restaurants, shops, and entertainment. These include: Mercado, Downtown, 4th Avenue, Main Gate, and the University of Arizona. Service is available on weekdays and weekends, with streetcars generally running every 15 minutes, starting at 7 through 10 pm (Check the schedule as there are differences by day of the week, particularly in the early morning or late evening). You can pick up the "Streetcar Destinations Guide & How to Ride" in any of the streetcars. Service is currently free. We boarded the Sun Link near downtown, and rode the full route in both directions, jumping off only at the University / Tyndall Station, which is a bustling area with eateries, students, museums, and more. The streetcar was easy to use and a popular transportation choice, particularly near the university. We noticed that some passengers had parked their cars near the convention center or Mercado, and then used the Sun Link to commute to downtown or the university.

From the owner: Sun Link streetcar to travel between Tucson's 5 most iconic districts read more

Thank you sun van for being there when no one else would and for people who don't have another…read morechoice of a ride. Unfortunately you do have to leave at least an hour early for where you are going because they are transporting many people and some people have issues and it may take the driver more time to handle it. To the person generalizing a whole state please go back to California I left there in 2001 to get away from people like you coming on here and judging people. Some people do not have another ride choice and if they did they certainly would not be using this service. It's not that difficult of a concept. Also if you haven't noticed many people here are seniors and we should give them some grace and patients while on the road. People here are not in such a hurry like they are in California and many people are snowbirds depending on the time of year.

As a former Sun Van driver I am appalled by the way they train their drivers. They train using…read moreintimidation rather than coaching the proper techniques. They are horrible teachers but quite good at intimidation. Then what happens is drivers go out to drive and do what they choose rather than what they have been trained to do, because they were intimidated during training. It is a very immature way of instructing people. And they wonder why they have so many accidents and incidents. The trainers at Sun Van are nothing more than long term drivers with no teaching credentials at all. They were moved to trainer positions through longevity, not competence. BEWARE!!!

-----this review is being posted for Greyhound Bus Lines as an entire company------…read more IS GREYHOUND TARGETING THE POOR BY REQUIRING GIAGANTIC FEE INCREASES FOR THOSE WHO CANNOT BOOK THEMSELVES?? Let me start by saying that I will NEVER use Greyhound again. Never. I had the unfortunate experience of riding Greyhound just after graduating college. My experience was that the facilities and buses were dirty. The facility lacked adequate security. Now I find out that they are targeting the very people that keep them in business by charging those who most need their service HUGE service fees. My latest experience: It was horrible. My sister, who is staying with me while she completes testing and assessments in consideration for a liver transplant, needed to return to Yuma immediately to provide care for another family member. Because my sister does not have checking or lines of credit, she asked me if I could book her ride for her online. She wanted to make sure that she had a spot reserved. I went to Greyhound.com to arrange for a ticket and transportation for my sister. Greyhound quoted a price of $34.32 for a one way ticket. As I completed the forms online and proceeded to checkout, the cost of the ticket had changed to $52.32. As I researched the change further, I realized that Greyhound has a policy of charging an $18.00 fee if you buy the ticket but are not the person using the ticket. Greyhound listed the fee as a "Gift Ticket Fee." I contacted Greyhound customer service. Based upon my conversation and the lack of English spoken by the rep, I am assuming that Greyhound has outsourced its call center function overseas. The CSR I spoke with explained to me that the fee is a policy of Greyhound and it is charged to cover the additional costs and for convenience. I asked him to breakdown what additional costs they were incurring? He was unable or unwilling to justify the fee. He kept reiterating that "this is our policy and you must pay Gift Ticket Fee." My feeling here is the Greyhound has instituted a policy that is direct fee on the poor and indigent. This policy has the DIRECT EFFECT of raising rates on those who can least afford it. In my sisters case, the cost for me to book her bus fare was an INCREDIBLE 52% INCREASE over the advertised fare. Greyhound...it is no wonder your ridership is in continual decline. It is no wonder that your company is on shaky financial grounds. Wake up. Take a look at your reviews online. Read what people are saying about you. Your organization used to be considered an icon in the American transportation system. Now you are looked at with despise.

I logged into Greyhound fares and asked for "cheap" from Oregon to Ohio. Fare given was $222.00…read moreone way which takes three days which means food along the way. By carefully booking on particular travel days (just flew on Christmas Day for a low, low fare) - and also at odd hours, I can accomplish this trip in a half day or less for about half this amount. Forget my even considering getting on a bus again. You used to be inexpensive - no more!!!!!!!

Convenient and inexpensive. Trusted and awesome. Thanks for great service. I would recommend to…read moreanyone for travel to Nogales.

Vans that run the border to Tucson and Phoenix. Drop off and pick up in between can be arranged. $…read more20 for Nogales to Tucson airport. I don't take a lot of these type of shuttles but it seemed fine to me.

We have used this company to transport our golf group from the Phoenix airport to Tucson for the…read morelast 2 years. We think the prices are very reasonable and have been very happy with the service. The driver has made a stop for us to have lunch in between the destinations, and has also taken us to the grocery store on the way to the resort. Would definitely recommend this company.

We used Top Shelf Transportation to go to and from the Tucson International Airport. There were 4…read moreadults with suitcases and carry ons. I spoke with owner, Neil Katz, and he was more the accommodating with getting us the proper vehicle. His prices are very reasonable and we had a terrific driver, Mark "Stew" Stewart. Stew was our driver both ways and was a gentleman. I would definitely recommend this company and I will be using them again.