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    Ask the Community - Low Cost Rides

    Tucson Airport Cab by 520 Express

    Tucson Airport Cab by 520 Express

    3.0(10 reviews)
    8.9 mi

    This company is terrific. The drivers are dependable, show up early and leave the property at the…read morecorrect time. The cars are clean, well-maintained and comfortable. The driver skills are excellent and you can relax knowing you are in good hands going to your destination. We took the service to and from Tucson to Sky Harbor airport in Phoenix. Flying in and out of Phoenix offers many more direct, non stop flights at a lower prices and the car service to Phoenix takes all the stress out of traveling.

    I used this service once in June 2022 and it was completely fine except that when we arrived at the…read moreairport the driver charged $10 more than what I had been quoted. Whatever. It was 5 am and it wasn't the driver's fault--given the early hour and the pandemic, I tipped him. This year I tried to use the service again and made a mistake on the online form. They sent an email the following day asking me to "review my information as something was amiss". I could not see the form I had submitted so I called them thinking I could simply read them the correct info. The person who answered was irritated from the start and became ruder and ruder with every bit of credit card info I gave him, interrupting me to say "that's mistake number 2, that's number 3" followed up with admonitions about how they were a very precise business and required accuracy. As much as I did not want to ask a friend to drive me to the airport at 5 a.m I simply could not allow the verbal abuse to continue so I told him we were done and asked him to cancel the reservation. Immediately after that I was treated to a barrage of hostile and rude texts with screen shots of our correspondence in which my mistake tally went up to 5 and my memory was called into question. I asked the man to stop texting me and he did not. He threatened to drag my name through the internet, and made other choice personal comments about my cognitive abilities complete with snarky emojis. He then insisted that I had used the service in 2018, not 2022, and that my memory was bad. In fact, I had booked the service in 2018 but cancelled because my neighbor said she would be happy to give me a ride. Total and complete bummer, super upsetting and somewhat threatening and creepy given that he has my address. So much for supporting local business--Uber or Lyft will work just fine.

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    Tucson Airport Cab by 520 Express
    Tucson Airport Cab by 520 Express - I did not ride with this company in 2018, just once in 2022 as described above.

    I did not ride with this company in 2018, just once in 2022 as described above.

    Tucson Airport Cab by 520 Express - I do make mistakes. I transposed the numbers on my CC trying to make the reservation.

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    I do make mistakes. I transposed the numbers on my CC trying to make the reservation.

    Low Cost Rides - towncarservice - Updated May 2026

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