After being quoted an exorbitant amount at the dealership, and reading countless reviews of…read morecompetitors, I finally decided to go with Southwest Auto. I am so happy I did. 5 star service from beginning to end. They provide a video of issues before starting work in your car. They even provided Uber transportation to the airport for me to pick up a rental since all their rentals were out. They explained everything from beginning to end, gave me heads up on upcoming service, and prioritized repairs so I could make informed decisions. I will service my Volvo here moving forward

I am going to start and hope I don't have to give a star cause not deserving. I took my 2018 smart…read morecar here because I at the time couldn't find anyone to work on it near my home. It would not accept a charge so I called and talked to Justin and he said bring it in and they would look at it. I informed him at that time I had a 3rd party warranty on the vehicle and he said they would deal with it. He called and informed me that he had to run a diagnostic on it and said warranty company would not cover the charges only parts and labor lie number one . Went on to tell me it would be an ungodly amount per hrs. And would be around 750.00 I said OK not realizing he has not actually talked to them. Didn't hear back from him so finally after a week I called concerned I was going to pay more for the diagnosis he informed me he would do it for 750 but he wasn't able to figure it out and felt it personally needed to know. I said ok didn't hear back for probably another week to him telling me I needed hv charge cable and hv batteries he wasn't able to do it but referred me to someone else to the tune $20,000 or higher. Said I would come get the vehicle what was owed he stated $930.00 was not happy but wasn't leaving the vehicle either. So went got the vehicle ended up taking it to a guy close to home good guy he told me that my high voltage charge port was cut and missing a fuse and warranty company voided my warranty and could not be fixed had to buy another cable$1200.00 so I call Justin a real winner he admitted to cutting the cable without consent and said it was necessary for the diagnostic $930 ago and said he didn't ​feel any obligations to make it right was totally comfortable with what he had done and said he was stepping away and not going to have any more conversation about it i could talk to the manager which would be better thought referred me to Janet or something I ask her if she could find a cable good or bad just wanted warranty company to cover it she said I quote "at the end of the day we are not replacing the cable" in was appalled being in a family that owns a business i cant imagine being around long. So you just might want to watch yourself doing business with them because you can definitely come out worse than you go in. So I don't have any stars by this business

I've have been coming to Snappee Auto for years and always receive the most kind and honest…read moreservice. Tony goes out of his way to make sure that my car is running safely and efficiently. They do not overcharge or try to force you to get repairs that are not needed. I highly recommend Snappee Auto Care They have my business for life!

Family run shop that you can trust. Fair rates and friendly service. I will always bring my cars to…read moreSnappee.

Awful customer service. Called asking if they could help me with a problem and all I got was a guy…read morewith an attitude raising his voice at me.

I needed a new auto shop when I moved to Richardson. I found this business after reading the…read morereviews. They take care of their customers. I know I will not be taken advantage of when I go to The Auto Pro Shop. I needed a very expensive part that showed me my gas levels and malfunctioned my check engine light. They found a used part for $300 over the insane price for a new part. If you are needing an auto repair, oil change, new brakes, new radiator you can trust this business. They go the extra mile to make sure are getting the best price.

I appreciate the friendly service, and cost for repairs. The owner and manager are great!…read more The service tech was hands on and informative, I watched and learned from him the most. Thanks! NORTH DALLAS IMPORTS

Did the repairs on my car but damage the my hood. A turned around and I brought it to them like…read morethat. Terrible customer service no character or integrity with this place.

Knapp is truly the only mechanic we trust. After Pep Boys told us a certain part had to be replaced…read morebecause of a sensor issue, we went to Knapp for a second opinion and thank goodness we did. They figured out the part didn't need replacing at all, it just needed to be cleaned. They saved us a ton of money. That honesty alone earned our long-term business. We've taken our older car there a few times now, and every single time I brace myself for a big bill but every single time the price ends up being way more reasonable than expected. They're upfront, honest, and always quick with repairs. If you're looking for a trustworthy, fair, and reliable mechanic, I highly recommend Knapp. They've been amazing every time.

I took my Land Cruiser in before Thanksgiving because my headlights were flickering and going out…read more Robert called me and told me that my radiator was leaking and needed to be replaced. He replaced it and said that he will need to rewire my headlights bc everything was wet from the leak. He told me all this could be done in a day, so I dropped my car off at 8am. Around 4 I called to check in and he said they were just now getting around to looking at my headlights..... He kept my car for a few days and finally when I went to get it my right headlight was fixed but my left one was not. I texted Robert that it was still flickering and without even needing to look at it he said he will order a part and let me know when it gets in after Thanksgiving. I believe he said the part was a relay, but not sure bc he doesn't write any itemized receipts for customers. He also charged me an extra $100 for new light bulbs without my consent. I took my car back last week for them to install the part and paid $245 for it. it didn't fix it... it's like they didn't even try bc if they did they would have turned on my headlights and seen it was flickering... honestly my fault for not checking at the shop. A nice man from my apartment building works on European cars and offered to look at it. He figured out the problem in 10min. Ordered me a part and fixed it in my parking garage lol All that to say, I'm very disappointed in this shop.

We've been coming here to Pit Pros for about 2 years. I've driven by their business for over the…read morepast years and I was completely impressed by how well they kept the grounds cleaned at all times, so I decided to have our oil changed on our vehicles. For the past couple of years they have performed oil changes, brake replacement, spark plugs and recently a new battery. I met the owner yesterday and was a really pleasant visit. Patricia, Roy and the exceptional work from Nick the Master Mechanic. Thank you for your amazing service. Highly appreciated and recommended. Paul

Great service and great people, easy and quick in and out. Honest technicians and great customer…read moreservice. highly recommended!

Cedric, the service technician is fantastic. Due to his great attitude and work ethic I recommend…read morethis location for your automotive needs, large or small.

Best Meineke ever! Alex K. has exceptional service and continued to go beyond to help me. They were…read moreable to get me in and out in a matter of minutes and he made sure I was completely satisfied before doing so. I'd give 10000 stars if possible. 10/10 DO RECOMMEND!

I brought my Audi 8 on to be repaired. Jonathan Martinez was my Service Rep. He was polite and took…read moregreat care of me and my vehicle. I would recommend this shop to all those who need there car repaired. William Q.

I brought my vehicle to this shop because it was recommended by Progressive Insurance. The repairs…read morecompleted did not cover all the actual damages the vehicle had when it was dropped off. The person in charge, Jonathan Martinez, was incredibly rude and mean when we pointed out the missing repairs. He dismissed them as ''minor damages'' and even started yelling at us outside the establishment while inspecting the vehicle, saying: ''Progressive doesn't pay for minor damages, I have an email that proves it, do you want to see it, do you want to see it?''. I preferred to leave right then and proceed with a formal claim against the insurance company. Terrible customer support and no backing against the insurer. Update: Thank you for the generic response. I am contacting corporate at info@crashchampions.com, but I want to make it clear publicly that this is no longer just about the repair itself, but about a complete lack of professionalism. Jonathan Martinez's aggressive claim that 'Progressive doesn't pay for minor damages' is unacceptable, especially when dealing with a vehicle's safety features. Staff must take evaluations seriously so they don't compromise the reputation of Crash Champions or Progressive Insurance. Please be advised that the Texas Department of Insurance (TDI) has already been formally notified by my lawyer, based on photographic evidence and testimonies from the accident, as well as witnesses who were present during the confrontation while picking up the car.