Took us in last second, even when I sensed it was not convenient for us to walk in on a Friday begging for help with putting on new leaf springs we brought in, that weren't even an exact replacement fit, where other parts and front end work especially, would be required for a perfect job done. I'll eventually redo the entire steering/suspension, where I'll reinstall the drivers side u bolts evenly like they are on the passenger side, but this was great here, being helped last second like this. Yet what I really appreciate most is authentic business, where my ass is not being kissed, I'm not receiving fake smiles and no one's pretending to be excited when they're not. I really liked this guys attitude. Don't know if he's the owner or what. I personally don't trust anyone who's smiling really big like they're truly happy to see me walk into their repair shop hauling in leaf spring packs on a Friday, and never having met me before. I wish more business owners and employees would be authentic people, and just say it how it is, be who they are, be in whatever mood they're in and don't front. Sadly that's not what naive consumers want- the ones who know nothing about how to fix their own cars while also running a shop. (Most everyone I assume). People complain all the time about real attitudes, but if they want fake ones, they should expect fake business. Which is what 99.9% of what we gets in shops... I'm paying these sweet smiling faces thousands to break my autos. It happens every time- I travel a lot. I go back to say the repair went poorly, and they smile really big, saying it did not. That everything is great or something else is wrong. Then I go home pissed as hell at myself for even going back, because if it's bad the first time, it's only getting worse if you go back. (Never go back). I then dust off and drag out my floor Jack and stands with my crippled disabled ass body that can barely turn a wrench most days, And I get to pull off all the mountains of parts they broke and yank out $350 new Delphi fuel pumps they put in, to find it's full of mud as I'd suspected, and never would have known unless I could remove my entire fuel tank out on the side of the not-level-street to pull it out myself to confirm my suspicions. Then I get to see the frame damage from them over tightening things, missing the bullseye with their hammers and wacking huge dents into my now altered rusting frame. I get to see my $100 fuel filler hose was cut down the side- and too far down, as well- because they removed it the fast lazy way. (Because I'll never see it... yeah). I get to go buy all new parts myself, and then I get to reinstall them myself, using my real torque wrench with my real torque specs and real brain, and I get to think about how all these fancy shops with free cold water bottles and new leather sofas and their smiling faces gaining 5 stars on Yelp! are so good at being fake and getting away with it, because they know the game and they know that you don't know shit. How you don't know that they strategize dishonest ways to get Yelp! to take my honest reviews down. I don't want fake repair work done on my truck anymore, so seriously thanks for being one of those rare authentic humans, and who's behind the counter while under the car too. End review rant. Excited to finally find a real authentic human in an auto repair shop. For real, thank you. read more

Fixed an alignment issue on my Challenger. Started work as soon as I handed over the keys,

I recently took my F150 here for shock installation and front-end alignment. I was very pleased with the quality of work, the time it took to get the entire job completed, and the value I received for my money. This is a "Working Man's" Shop! So, plan to be spoken to in plain to understand English and to be told the truth! I, for one, really appreciated the straightforward approach to doing business. I was not initially planning to do the front-end alignment, but it was recommended. I went solely in the recommendation of Shop personnel and was glad I did! My truck's ride and taking really improved notably! I highly recommend this business to anyone looking for honest, reasonably priced work done on their vehicle. I had a great experience and hope you will too!! Live well. Be well. Cheers! read more

A great experience! Knowledgeable, professional and friendly...I will use them again and give each member of their team my highest endorsement. I was pleasantly surprised to see how much work they do for other high end auto repair shops. A great choice! read more

I was referred to this place because the original shop that I took my car to was unable to perform my alignment. I walked in and I waited about 2 hrs. The owner came out and told me I was all set. He explained what was wrong and said it's all fixed. The price was reasonable given other places that quoted me a higher price. I will definitely be going back for any alignment or suspension issues moving forward. I definitely recommend this place. read more

Took a long time but did great job; made it work. Despite planning the visit ahead of time, and dropping it off early, the shop took far longer than they promised to complete the work - nearly twice the estimate. However, the work done was fantastic and fairly priced, and I would recommend them with the caveat that they're a great shop unless you're in a hurry. read more

I'm needed an alignment so called ahead to book an appointment with the guy who runs the shop. He said that they don't take appointments but they do walk-ins. He said it would take about 45 mins to 1.5 hours to get it done. Sounds good. So I took a day off of work and drove from an hour away to get it done. I got to the shop before they opened and was the first one there. Once they opened the shop I walked in and said good morning to the guy running the shop. He replied "yep". I said "I would like to get an alignment". He said "not going to happen today. I've got too much sh*t to do". I said "you can't get me in today?". He said "nope" so I left. Why would he insist on the phone that walk-ins are preferred and that they don't book appointments? If it was a mistake and he didn't expect to be busy then he should have explained that and tried to set something else up. Don't waste people's time buddy, it's a bad way to do business and won't work our well for you. read more

Lowered my GMC Canyon. Good job

Found this place through Yelp and the 5 star reviews are warranted. They did great work on my new Ford Ranger- installed a leveling kit and alignment. Fair prices and excellent work. read more

I needed some suspension work on my 2001 Chrysler Sebring Convertible. I'd brought it to many "good" shops in the past, and they tried their best, but just couldn't get it fixed. So I came here to the experts. Great plan! Great execution. They handled the issues and now the car rides just like it did back in 2001. Only noises I hear are road noise now. Reasonable prices to go along with great service! read more

Short review, but they were able to correct for me what pepboys could not and I am pleased with service. I hit a curb causing wheel to shift rearward and they were able to straighten it out. Thank you guys. read more

I'm going make this quick for anyone looking to get suspension/framework done on their vehicle. These guys are GREAT. If you are reading this right now, I promise you there's not a better shop in the entire DFW area and I did a TON of research. I'm not taking my vehicle anywhere else from now on and I'm going to recommend them to everyone I know. I got a no hassle quote to get my suspension lift installed, I dropped it off on a Wednesday (without an appointment) and got it back Thursday around lunchtime. Not a single hiccup, no upsells, and no BS on the price. Mind you, a big suspension lift is a ton of work and these guys installed it perfectly. These guys are laid back, down to earth and are the real deal. read more

Not sure about how Google reviews work, they most be fake, I took my vehicle here and after hours waiting in the cops outside because the office can only fit one person was occupied already, I'm not about feeling like a chicken cage, long story short, the car is worst than how it came in, steering wheel vibrate a lot so I'm not sure what they did. Probably nothing since they won't even give you an alignment print out , i will never go back, waste of $100 read more

We had a car that had some serious front end issues. Previous mechanic took me for over $1500 on repairs that did nothing. He will remain nameless here. Found these guys on the web and was impressed with all the great reviews. Dropped the car off and waited. I was kept informed about their findings. They even sent texts with images. Also gave me notices when the scope of the job increased and asked for approval. All around great experience. 10 stars!! Don't hesitate to call on them if you have any issues. Note: They have some confusing photos online so when you drive up trust you are the right place. Was told they recently joined with another company. read more

After taking my truck to 3 different shops for estimates on the repairs that were needed, I found this business not far from my office. Although it doesn't look like much on the outside, the work is great and the customer service is better. Johnny was fair and honest. And without knowing the price of the other bids, he won my business hands down. If you need suspension and/or alignment work do not go anywhere else. Ric read more

I bought a small pick up used for my son and had it checked out by a Ford Dealership. They were concerned about the frame and they didn't have the expertise to evaluate. I looked online and found such good reviews about Dallas Suspension Alignment Frame Company The folks at the dealership agreed best place to take it since they were familiar with the company and agreed it would be the best place to take it. Ron looked at the truck thoroughly and even greased couple things for free -He showed me what he found (some things the dealership did not find) and explained what could be done if I wanted to make the vehicle aesthetically better and made it clear that without those changes the car was safe to drive. After my son has been driving for a while I am going to take The truck back and have him make the truck better. He did not charge me a cent! Honest. Experienced. I've told everybody I know to go here if they have any suspension or frame concerns. I am hoping Ron reads this so I can tell him Thanks so much for your kindness and putting my mind at ease that the truck was safe. read more

With Dallas being such a big city you'd think there would be tons of auto shops offering lift and leveling services; however, when I decided to get my truck leveled I had a really hard time finding a place to go. I found a few places online but none of them had reviews which made me a little nervous. Although there were only a few reviews on lift/leveling, I decided to give this place a shot based on the abundance of good reviews for other services. I dropped my truck off at 10 and picked it up before closing. I'm super happy with the results. My truck looks and feels great, and I've had no issues so far. I felt the pricing was fair. I'm a young woman, so Im always cautious about auto shops overcharging me, but these guys are honest and won't take advantage of you. If you're looking for good work at a fair price, this is the place to go! read more

Keep away from this spot, brought my car in for an alignment on a 2 year old car. Front wheels were shredding inner tires because of faulty alignment. Brought here to fix and 4 months later the opposite sides of the tires start wearing out. They only f*ed it up more and ruined a set of new tires. Please go somewhere else even if a little more pricey. read more

Took my car here based on reviews. VERY pleased. Hopefully, but not soon, will use their services again. Got my car right in, looked at it, told me what was wrong, repaired - in & out in about an hour. Amazing service. Had loose sway bar link nuts. Thankfully they fixed without any issue & didn't try to sell me anything I didn't need. Had read reviews and all were good. Very thankful that I found this establishment. My car is old, but I'm not ready to buy a new one. Drives like new again - no clunking! Customer for life !! Thank you so much! read more

I had a suspension problem. Had it worked on by Pep Boys, and I swear it was worse than before I took it in. So I took it to these guys and they fixed my problem. These guys are definitely laid back, and there really is no waiting room, so you need to drop it off. read more

I brought my truck in to install some new Bilsteins for a minor lift and level out the rake. Dropped it off at noon and picked it up at closing. No complaints, the truck looks and feels amazing. Ron knows his stuff, thanks man. read more

These guys are professional, reasonable and efficient. Saved me over $300 compared to estimates from 3 other shops. Highly recommended.

I had taken my Mustang to get some suspension work done, the guy gave me a great price, took care of all my needs in a very professional manner and charged a fair amount. He has over 26 years of experience in this business. Office nice and clean. offers warranty on his work. read more

Great guys here! They reviewed several options for repairing my F150 with me after closely evaluating how I use my truck and my goal for results. Ron and his team did exactly what he said "..your truck will handle and steer like a sports car." Outstanding! It's like a new truck. Thanks. read more

Like Derek D., I did a ton of research and had 4+ bad experiences with shops giving me the run-around and fixing items that didn't actually fix my car. These guys shot straight with me and told me the next steps to take- which wasn't even at their shop!! They didn't even charge me for test-driving it and the time taken to diagnose. Outside of fixing the car, that is, my friends, as good as it gets in the car world. read more

#1 the MetroPlex in my honest Opinion. I live in Fort Worth & I am willing to drive all the way the way to Dallas to get my vehicle inspected by them; understand something.... I came accross Dallas Suspension about 3-4 years ago when they were at their previous location in the vicinity of I-35 Royal Ln. Had a VW Touareg that could never get aligned due to suspension issues. Believe me, I went through all the "story tellers" who claimed to work on suspension in VAIN. I came accross reviews on the internet and went up there and knew right away that I was in good hands. The owner Ron., his bother and his staff masters suspension issues. It took him 15mn under the lifts, doing measurements and inspecting other things to come up with an accuate diagnostic and even provided me with a website to be able to get the parts. They installed everything at the fairest price I could find and did my alignment and guess what? when I sold the VW TOUAREG last year, it was still driving straight, free of suspension issues. I am a Texas Dealer now and get a fair amount of cars with suspension issues. Indeed, 2 weeks ago a loud sound in the front end could not get diagnosed. I violated my principle to stick with them and tried a few other shops near where I live; nobody could tell me that it was a wheel bearing because the noise heard was not typical of a wheel bearing problem; I drove to Dallas again and upon a quick test drive, Dallas Suspension told me: "Just replace the wheel bearing and you will be free". I replaced it and it was no lie. Yesterday, Monday August 29th 2016, I went up there again with another vehicle, tired of all the shops which claims to be what they are not. My issue symptom was some annoying grinding sounds in the rear end. Dallas Suspension was really busy but right there in the parking lot, he went under the vehicle and told me to make the car bounce in order to emulate the sound. In 1mn, the diagnostic was served to me as being sway bar's bushings and guess what again, that was the truth while some other shops were diagnosing struts after test drive and inspection under the lift. I can't say enough about this Suspension shop so I will just summarize it like this. I ONLY SWEAR BY Dallas Suspension for all my suspension issues and will not mind waiting a few days and / and a drive from Fort Worth to Dallas to put my car in good hands. To finish, here is what my 10 stars reviews is based on: 1- They are SPECIALIZED in Suspension & love it; I could accurately name them "SUSPENSION DOCTORS" without exaggeration, 2- Anything they are not specialized in, they will be FRANK and tell you the TRUTH or refer you to Somebody who could help you 3- Their price is Always FAIR to say the least Conclusion: They are well worth driving the extra mile and waiting the extra time. I have never been disappointed so why would you? Just go and save yourself the time wasted at story tellers and other incompetent people. To finish, I would not write this much if I was not highly satisfied with the service provided. read more

Ron has gone above and beyond to make sure my suspension and air cushions were installed correctly. Mounting hardware was missing from multiple kits, and Ron customized brackets that are much more solid and sturdy than the missing hardware. He got me in and out quickly with no wait. I would definitely come back here! read more

Fixed my car and didn't overcharge. Same repair would have been $500 more at a dealership. Good dudes here!

They moved! But still great. They just replaced my worn struts and put in two new full tie rod assemblies, along with an alignment. I ordered the parts online, and they were able to get it all put together plus an alignment in a few hours. Crazy good at what they do. And priced well below even the "non-dealer" shops. Just call ahead an make sure they can fit you in. People are starting to find out about these guys. Thanks Ron! read more

I contacted this location before taking my vehicle there to ask them if they could work on my vehicle, informing them my vehicle was 2 inches off the ground. They told me, "Yes. If it's slammed or 2 inches, we'll get it up and work on it." Upon arriving, after driving 30 minutes across town, they attempt to drive it in, and not even a minute later, they pull my vehicle out and an employee begins to speak to me inappropriately, using curse words to describe my vehicle, blaming it for being inoperable. All I needed was a "I can't work on your vehicle." He did recommend a shop up the road, which the vehicle is currently located. If there was an option to rate it "No stars", I would. Overall, a huge inconvenience and waste of my time. read more

Highly recommended !!!! Ron and his crew really know cars. He is excellent at his trade.

Ron installed springs on my Mustang and did a realignment. Dropped the car off at 9am and got it back at 1pm. He was done by 12:30pm. The car drives and looks so much better now! Thanks Ron!! read more

Super happy. Bought tires that were too big, rubbed on the walls. Bought a custom lift kit to solve the rub problem. Looked at different businesses all over DFW land. Some had scary reviews, some won't install parts bought from other sources. Dallas alignment has good reviews. I called. Ron was straight up decent. Gave an estimate and came in under his own price. Did not install parts he did not use and left them in the truck. Really like that. He recommends that I get my breaks checked and recommended a specific type. Never was pushy about him doing the install for that job. Like that also. Took a handful of his business cards to pass around, yeah, he's earned my A list of business. I'll be going back. read more

Ron & Co. are the REAL Deal in suspension for car or truck. I needed the UPC (Upper Control Arm) replaced on my 2010 Mustang GT. I also decided to "tighten up" the front end more with new Inner/Outer Tie Rods & a fresh alignment. I brought in a quote sheet in showing the after market parts I'll provide etc. He quoted for his labor & I made the appt. A couple issues came up but Ron & co. brought to my attention etc. I decided to hang there as work was done & saw how the shop operated- really impressed- organized & explained various issues with other customers. Ron is concerned overall with your safety also. Pitch bolts are a nasty issues with these S197 Mustang front end - no castle nut just a press fit into steering knuckle. Brought it to my attention & fix her up nice. Big plus he works with you on after market parts that you supply. Try that at a "Stealership!!" Advice to new customers - be patient when work is getting done. Ron & Co want to do the job right & not look for ways to overcharge etc. read more

First time to use them. Had some rear springs installed. They did good work at a good price. I would use them again. To address the previous post, here is my experience with the issues that were brought up. This is not to discount the experience of the previous poster. I was not there and know nothing about his situation. This is from my perspective. I had an appointment at 10 and the work was started at 10. But with auto repair, it all depends on what is being fixed beforehand and what additional issues might occur with a vehicle while being repaired. I am used to bringing in a vehicle for 4x4 work and not seeing it for a few days. Work that I could do in a few hours myself if I had the experience and right tools but I can't so I wait. As long as the work is done correctly is what matters to me. Others might be the wait time which determines which shop they want to use. I did not think the place was a dump. If you have ever been to other independent suspension/auto shops in the same area, it is par with those in appearance. read more

Ronny knows what he is doing. Works fast and does quality work. Vehicle alignment is an art, and he's got it down. Fair prices, great guy. read more

I had a great experience doing business with these guys. Old school mechanics - that's a compliment. No nonsense experts that do a great job. They replaced the shocks and struts on my Ford F150 the same day I brought it in and saved me over $500 compared to one of the named chains. You can't beat that! read more

I was referred to this repair shop by a well known metroplex Truck Accessory Dealer. I had noticed an annoying front suspension rattling,when driving over bumpy roads, in my 2000 Ford F-250 4X4 Diesel. My Truck has 179,000 miles on it. Normal wear and tear is starting to show up. I replaced Leaf Spring bushings and Shocks and had the vehicle inspected by another vendor. No problems were found. The Rattling continued to get worse. I took my Truck over to Dallas Suspension Alignment & Frame Co. Ron Johnson,the owner, inspected the front suspension. After about five minutes, Ron found that the sway bar to axle assy was causing the noise and needed to be replaced. I was certainly encouraged. Finally a diagnosis. We made an appointment to bring the Truck back for the repairs the following week. Ron stated that the repair would take about 45 minutes. This was good news to me because I live 20 mies from this business. The fix took about 30 minutes. The noise is gone. the price was very reasonable. I was very impressed with Ron Johnson's willingness to explain,in detail what was causing the problem. Great place to do business. Glenn Chism read more

DO NOT GO HERE! WORST CUSTOMER SERVICE! I am a licensed Auto Insurance Adjuster and Appraiser: All payments were made to this shop in full upon "completion" of repairs. I have dealt with auto shops all over the DFW and HEB through my personal and professional life, and this was the worst experience I've ever had. After they installed a new suspension including a rear sway bar in my car, I returned to inquire if they applied grease to the bushings because my car was squeaking very loudly. I asked if they could take a look, and asked if they applied grease to the bushings. I told the receptionist my issue and she said "everyones busy" and to "come back another time" - no surprise there, its an auto shop. I asked for the shops Insurance Information, the receptionist ran into the garage and was immediately confronted by the visibly aggressive and frustrated Shop Owner Ron, who proceeded to insult me in front of his customers, claiming "You got aftermarket parts boy, how'm I s'posed to know what needs grease and what don't?!" I asked him if someone could take a look because I believe no grease was applied to the bushings. The Shop Owner Ron looked through the window at my car in the lot and stated "Looks fine to me, I don't guarantee my install for aftermarket parts". I advised "Not guaranteeing aftermarket parts themselves is completely understandable, I am asking you to look at the install job your shop preformed". He stated "Its your parts, Ill tell ya right now!" I asked several times the name and contact of their Insurance Company and he refused, stating before he walked out on our conversation "Ain't nobody makin' a claim!" ABSOLUTE WORST CUSTOMER SERVICE! I WILL BE FILING A CLAIM W THEIR INSURANCE COMPANY (IF THEY HAVE ONE) FOR FAILING TO COMPLETE WORK AND REFUSING TO FINISH THE JOB. read more

I can't say enough positive things about these guys. To start out the story I went to firestone and four wheel auto parts to try to get my truck suspension fixed and after 2 WHOLE MONTHS back and forth I ended up with a $700 bill and my truck was more screwed up then when I got it. Extremely frustrated I called NTB and they told me I had to go to Dallas Suspension so I gave them a call. Long story short I brought it in to get aligned and some other issues fixed. The tech that was working on my truck not only texted me through the process showing me everything the other guys did but they also sent videos of the progress and constant updates. I couldn't even get 4WP to answer the phone when they had my truck for over 3 weeks. Dallas Suspension fixed all of the screw ups by the "big guys" in only 3 days and most of that time they were waiting on parts so it was even shorter than that in actuality. These are the good ole boys that are absolutely amazing at what they do. No price gouging what so ever and they do honest work for an incredibly reasonable price. I can't recommend them enough. Please don't trust your vehicle to scam artist big truck shops. These guys are professional, quick, responsive, and incredibly knowledgeable about what they do. Thank y'all so much for getting me back on the road, my truck has never drove his good. read more