First experience, couldn't find a reason for the car just shutting down…read more No charge. Car shut down 2nd time and again, no clear reason everything was good battery, alternator, etc. Patrick is magic!! Found the issue said it wasn't chargeable because he just cleaned who knows what it's called and said I am welcome to come back for oil changes!! Never had a shop not upcharge for another nonexistent issue just because I was there! Happy I found them, happy to trust them happy to recommend them.

I just had the 2 wheel axle bearings replaced on my 30 year old boat trailer and the job was…read morecompleted on time and for a fair price so I highly recommend Mustang Service Center!

I took my car here many years ago and I was so happy with every step of the process as well as…read moretheir work. So I did not hesitate to take my car here again when I got hit by another car. I chose a dealership because I had two recalls on my car that I wanted done at the same time. They told me they would handle it and drive it to the dealership after the collision work was completed. Long story short, when I got my car back I was told they didn't do the recalls because they had to order parts for the recall. Well they had more than a week's notice to do that. I have an after market camera they disconnected and left it that way, along with my back camera was left hanging and disconnected as well. Had to order two lauded tape, and do that myself. My car had just been realigned and even after the wreck was still in alignment. It's horribly out of alignment now and when I called to ask them about it. My service manager said, "we didn't touch the front" Well it happened while you had my car! They replaced my truck cover on backwards. No attention to detail. I'll never bring my car back there. I have to now rent a car myself to get the warranty work done. And be inconvenienced when that was the whole reason I chose their dealership to begin with. And I made that clear when I made the appointment. And reiterated that fact to the service manager when I dropped it off, as well.

I took my SUV to Lute Rily Collision for repair due to a car accident. Teresa was extremely helpful…read moreand informative. She made sure I understood the process! The repair technician was Clear, and he did an absolutely great job. I picked up my SUV today and could not believe the repair! My SUV looked brand new! I was amazed at the professionalism of these two, Clear and Teresa! I strongly recommend Lute Riley Collision Center for your repair. You will not be disappointed!

The customer service and actual service (as far as I can tell) at Highlands Auto Center is very…read moregood. They are very much on the pricey side. If you can handle a little lower level of customer service, you can probably save 15 - 20%.

To everyone reading this, please avoid this shop and shops like this. I am writing for someone that…read morerecently went to this shop to get a so called diagnosis on her vehicle. Concern was check engine light and smoke coming from under the hood. So to start off I'm a mechanic and when I got this call for help I couldn't believe what I was hearing...$1200 to replace a radiator on an old 2003 Lexus. And on top of that to add an insult to injury they quoted another 2.5 hours to replace the radiator hoses which is apparently $585 of labor and parts. Oh and get this, another hour of work for adding the coolant into the vehicle.....so like you don't do that when you replace the radiator????? From the beginning this whole thing smelled of scam and guess what I was right in thinking that. Then they tell her her thermostat is bad....how do they know.....who knows maybe they did testing? Nope they just told her it was bad and quoted 2.5 hours which is $750 on top of everything else quoted. The thermostat calls for 1.4 hours of labor and yes I understand it's in a different area and all but gosh I can't help but think my conscience would scream at me for trying to quote someone $1200, $585, $750, and $385 and not try to help with cost. Wow. My problem is these shops exist out here either knowingly scamming or unknowingly just bad at their jobs and are incompetent. But anyway no indication of what the check engine light was on for, no information on what they did to diagnose it or any expectations set for her to understand what's going on. So what was the technicians diagnosis...radiator was leaking at the top seal and any person can see that. I'm sure they didn't pressure test based on the track record of saying the thermostat was bad without checking. But back to the story. I received the car after she paid for the so called diagnosis fee which who knows what that's all about because doesn't say any information or a story on how they diagnosed anything, then started on working on the radiator, I literally timed myself and it took 15min to pull the radiator out....removed the top covers, removed the support beam, the radiator isn't even bolted to the condenser....15 mins guys. I don't know what kind of things yall are smoking....transferred over the upper and lower radiator hoses not for another 2.5 hours and transferred over the temp sensor which took another 20min to do. Then another 15 min to install radiator and then top off the coolant and burp the system another 5 min. Sooo all this is under the 1.4 all dats time to do. And they wanted to charge 5.5 hours. I have no idea where in their right mind they thought 5.5 hours was acceptable to quote. Now Iet me tell you guys something, in my head I told myself when she gets here I'm going to ask what did they say to you when you said I'm going to pay the so called diagnosis fee and take the car because it's too expensive. And in my mind I told myself watch she's going to tell me that they tried to lower the prices and give a discount by waiving the diagnostic fee which is laughable. How can you charge a diagnostic if you leave without using information on the check engine light and or the leaks. Well clearly the radiator is leaking but where does that diag fee go to? The person who's going to respond to this is going to say well it goes to the tech to pay for his time to look at the car. Yea yea my butt, I've been in this industry for 15 years and all my notes for every single car has pictures and exactly what I checked down to the pressure I used on the cooling system to check for leaks. Everything is documented and if a car comes in we can look at the history of what was done previously. That's because we notate exactly what's going on. If a car comes in with a check engine light I take a picture of it and upload it and attach it to the multipoint inspection so we can have a record of what the light is. Oh and that's not diagnostic labor that's just looking at what the light says. Actual diagnosis is checking the circuit, checking the module or solenoid or running test on evap components or smoking the intake for leaks and pressure testing the cooling system and having a full formed conclusion. Condition, cause, correction and confirmation is a full formed conclusion of diagnosis which if this was done I wouldn't have had an issue paying $120 for a diag. Shame on you guys and other shops like this. Shame shame shame!!! Im appalled at what you guys did and to the person working for this shop trying to respond to this, there is no response, there is nothing you can say. The sheet says it all, I have receipts and proof. You cannot come at me and say all the responsive garbage you say to other customers who have a bad experience. I've read your posting responses. All you need to feel is shame and fix yourselves, apply better fundamental values and progress from this caveman style of automotive repair. You wrote down the quote on a piece of blue paper for God sakes!

#1 RATED IN HONESTY. They have an awesome team that solves your auto issues at a fair price…read more #2 They make it right and stand behind their warranty. If Omar scribbles, WARRANTY, then he stands behind it without me pointing it out. #3 The whole staff is great! The down side(?) They are not the best at returning your auto clean, without mechanic's grease from their hands on it! lol But that shows me they focused on the mechanical repair and not the beauty. RATING 9.8 out of 10!!!

My adorable little car made a decidedly non-adorable sound on Thursday afternoon during my commute,…read moreso I called up Omar at Solution Auto Repair. It's highly convenient, since they are right next door to where my parents live. I was anxious to get it worked on before the weekend, and it needed a tune-up anyway. and to my surprise, he told me he could get it done Friday afternoon if I could bring it in. He ran a diagnostic on my car to see what it needed, and then called me to let me know what my options were, and what it would cost. Afterward, he got to work, and within a couple of hours, it was all done. He even showed my father and I how to reset my "maintenance required" light on my car. I can dig that! I'm sure I will be back for my maintenance needs.

Purchased a BMW from the owner Ralphie. Before arriving home, I received check engine lights and…read moreother error codes (Drive train malfunction). I had to pay for a tow SEVERAL times for diagnostic testing, but he only deleted the codes and said no issues were found before returning my vehicle. Well...the codes returned before I arrived home EVERY TIME. After getting a thorough diagnostic test with a better company, Ralphie only agreed to repair for payments. The new company also found issues with parts Ralphie said he replaced or repaired. DO NOT USE OR TRUST AUTOSCOPE ON FERGUSON RD!!

Autoscope White Rock claimed they replaced the engine with a 3yr warranty last April. When the…read moreengine malfunctioned in March of this year, they claimed the oil was a quart low and therefore, the 3yr warranty would not be honored. Turns out....they didn't even replace the engine!!! (per CarFax) I've never dealt with more crooked people...period. Beware.

Came back here for some work and they were amazing. Everything was as quoted and over $100 cheaper…read morethan the dealership. I really appreciate their honesty and that they tell you exactly what they can do and if they can't do it, they tell you and they tell you why I have a hybrid so some of the electrical stuff has to go through the dealership unfortunately but 10 out of 10 recommend. I got my thermostat replaced here.

Very good shop. I had issues with my car and they recommended that I not waste money and check back…read morein later on. Definitely not a shop that will charge you for stuff that you dont need.

I strongly advise against visiting this establishment. I had new tires, front rotors, and brake…read morepads installed here less than a year ago, only to discover recently that the rotors and pads were never actually replaced, despite me paying for the parts and labor. I am now forced to pay for these essential repairs all over again after just 8 months. A business's integrity is paramount, and this place demonstrates a severe lack thereof. Please consider this a warning.

The new owner/operators are shady AF! AVOID this place!!…read moreThe old owners/operators were awesome but they're now gone. I bought brand new, Yokohama tires but they put used ones on - while denying it. Not only was one tire badly worn, but the markings indicate that it was made in the 40th week of 2021! That is NOT a new tire. Two lug nuts flew off my car on two different wheels as I was driving away from the shop! When I took the car back, they tried to charge me for it. I got 4 new brake pads and now my brakes squeak. My TPMS (tire pressure monitoring system) light is all screwed up now and won't go off even after checking the air pressure in all tires, including the spare. It worked fine when I brought it in. It was pulling teeth to get a simple receipt of parts received and services rendered. I paid $691 and it's been nothing but a total nightmare! Never had one issue with the old owners and/or crew - Hoson (sp?), Angel, Julio etc. - and I was a customer there for at least 5 years!

Do not go here - Dishonest. They said my spark plug threads were no good. Would've charged me $1000…read more-- my dad and I changed them in less than an hour. The threads are fine!!!!! Liars

Will NEVER come here again! The owner was rude and yelling . Caring more about him profiting from…read morehis business versus actually trying to help the customer. Don't waste your time..