I haven't gotten my lashes done pre pandemic at the original SG location. I came by out of trust and convenience to Pasadena before a music concert to get some drama in my lashes. The store is super cute, very comfortable, still offer blankets and a lot of communication and suggestion for what I want vs what my natural lashes can hold. I'm super satisfied with the result & got a lot of compliments on them! read more

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absolute scammers !!!!!!!! they will charge you double the advertized price !! dont fall for it like i did the woman finished my lashes then informed me it will be double the advertized price because i was 15 minutes late and enttapped me in the salon literally stepping into my face saying pay or no leave ! im absolutely disgusted and the reuse spoolies btw so get ready for an eye infection woke up the next morning to see one eye with half lashes it had day prior and an eye infection !!!! never in my life have i had an eye infection prior to this this location should be shut down absolutely horrific experience and $220 down the drain for 1 day of lashes on my eyes read more

I've been a regular client at Sumi lashes in Hacienda Heights for quite some time. My lash technician most likely went on a trip for the summer because her next availability is in August, and that definitely would not have worked for me because I needed to get my lashes done pronto. I decided to book an appointment at Sumi Lash in Pasadena due to its close proximity to my house. To be honest, I was a bit nervous after reading all the negative reviews. Everything from how the lashes were not long lasting to how their eyes burned during the application process made me wanted to cancel my appointment, but I really needed to get my lashes done for the weekend so the desperate side of me decided to stick to it. I had initially made my appointment with a tech by the name of Cindy for 9:30am, but then I received a text notification that my appointment was updated to 10:00am with Tina. The day before the appointment, I received another text from Sumi asking if I would be able to come in at 10:15am instead, which I was okay with. I am very familiar with the area so I found the place and parking without any issues. I arrived on time and only waited about 5 minutes for Tina. The check in process is all the same for all Sumi locations - check in on an ipad with your phone number. Tina was very friendly, and went over styles with me. There was some burning from the glue but it wasn't too unbearable. I was done in about an hour for a full set of Volume Wispy lashes. The total including tips cost me about $160+. The verdict: I was VERY happy with how my lashes came out. It's been two weeks and I still have the full set of lashes. I am glad I did not back out of my appointment after reading some of the negative reviews, and I do plan on scheduling my next appointment soon for a fill. read more

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My mom recommended me to try this place and I loved it. Chelsea made my lashes look so natural just the way I like it and it made my eyes look bigger. I've gotten so many compliments, super happy with the results. I will definitely come back & ask for Chelsea! read more

Came here because of the recommendation and really got disappointed. I had mega lashes. first of all it took the technician more then 2 and a half hours to do . and then they all fall out in two week. This is Absolutely not acceptable! My lashes usually stays on for more then a month. This kind of service is bad. read more

Sumi Lash - Pasadena - 2 weeks after getting mega volume lashes - Eyelash Service Near Me - Pasadena, California

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Chelsea is so amazing and gentle! She was super careful with my sensitive eyes. I recommend!

I got sunflower style and it was good for two weeks. The service was requested the same day and they definitely delivered it quite well. They're very accommodating and I have been here several times with a different tech yet they're all wonderful. The vibe is super chill and relaxing. read more

I came to this one a few times instead of the glendale location because it was closer to where I live. I like the style of the lashes and they have a parking lot, and an organized booking system. However, the lashes aren't very lasting. With any tech I've tried here they had a lot of fallout. And I stopped coming completely when one tech straight up told me at the very end of the session that I'd have a lot of fallout because she didn't really have enough time and sure enough, I was bald in the lash in less than a week. Like why even bother doing them read more

I came in for a lash lift and there was one other lady there it was pretty dead. Anyhow the girl greeted me then we started and she did the lift then she'd walk away and stand at the end of room I'm guessing just standing there. The point is she fried my eyelashes. Chat got said it chemical burn on lashes. I lost half of them. Don't trust this place. Would not go back read more

First time visiting Sumi lashes, my experience was so great Tina is so sweet and hardworking, the atmosphere is peaceful, clean and beautiful. I have eye irritation because of the glue fumes no matter where I go but she made everything possible to make me as comfortable it can be, I'm grateful The style design poster they have is genius, it's much easier to understand the result that way anddd she also wrote down the formula she used to make my design on my card. The prices are fair for this service, it's not easily affordable for me but I'd rather go here and get the best service than save money and be disappointed lol RECOMMEND read more

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Had a very pleasant experience with Chelsea. She listens to what you want and is great at what she does. Love my lash extensions Thanks girl! read more

Staff was friendly and welcoming. The place is also clean and well kept. My only issue is with the lashes. I'm happy with the appearance of my lashes, but during the appointment I noticed that my eyes would sometimes burn and my eyelids felt pretty uncomfortable. When I opened my eyes after the service was complete, my right one was red. The staff put eye drops, which helped soothe the redness but waking up today my eyes are still really red and feel tender. Also upon looking closely at my lashes, they seem to be glued very near my lash line if not literally on it. This is causing a lot of discomfort and I'm contemplating getting them removed elsewhere. Overall, I'm glad that the staff are nice and the place is clean but the aftermath of the lash application has greatly affected my experience and review. read more

Sumi Lash - Pasadena - Eye redness - Eyelash Service Near Me - Pasadena, California

It was a bumpy start but it worked out beautifully. I had made my appointment through the website. I received an email confirmation so I thought all good, it went through. I arrive at my appointment with Tao and she's finishing a client. She said my appointment was cancelled. I did not cancel my appointment. She was gracious and asked me to wait a few minutes. The client she was finishing wanted a discount on her lashes. Tao said the discount is $15 off of products not services. The client then argues with her about her lashes being too full and long. (I think she was gunning for another angle for a discount) Tao handled it graciously. At this point I'm wondering if I made a bad decision. However, my schedule was tight, I needed the service and the Yelps were good, so I practiced patience. The events happening with that other client had nothing to do with me. When it was time for my service I had photos to show the look I wanted. Years ago at another lash place and came out looking Vegas show girl. Every time I blinked it was like lifting barbell weights on my lids. We discussed using sensitive glue, natural lashes and the size and gradation. Size 9 in the inner lid to 11 in the middle and 13 on the ends to give a bit of a cat eye. (I've added a photo that Tao took after service). Ask her for a pic, she uses a nice filter! I received a $50 off first time coupon which was great! I paid $65 and the quality is better that the Groupon offer for classic synthetic lashes, so I recommend, if you are reading this and considering a Groupon, (I always cross reference deals with Yelp reviews), book your service directly, and word to the wise, when you get the confirmation email, open it and confirm so they don't cancel your appointment. read more

Sumi Lash - Pasadena - Mink - size 9 inner lid-11 middle-13 ends - Eyelash Service Near Me - Pasadena, California

I've been coming here for maybe over a year now! I like a really natural styled lash and Tina has worked with me for almost every single visit to provide me with the perfect lash! But any stylist you go to here is sure to give you a quality lash! The salon is always clean and quiet, calming music is always playing and I almost always fall asleep hehe. read more

This place is clean and on time for appointment. It's my 10th time returning. Will probably keep doing lash extensions because it's super pretty after. read more

Allysun is magic, NO BURNING! Love my new lash extensions! Seriously it was my first time with her and I was in awe of how meticulous and detailed she was. Even at the end she took her time with the fan and I think that really helped with preventing that burning sensation I usually get. Besides that, she's so attentive and makes sure you're comfy before getting started. This is my second time at Sumi and unfortunately forgot the name of the first girl that did my lashes, but she also did amazing. PARKING I go on weekdays so the parking is pretty straightforward in the lot! It's free for the first 90minutes (careful of the spots marked as only 20minutes) Overall, my new go to for lashes in Pasadena! read more

Sumi Lash - Pasadena - Fairy lash, c curl I believe! - Eyelash Service Near Me - Pasadena, California

Honest review!!! DO NOT COME! DO NOT WASTE YOUR TIME! If u want to wait over an hour even with an appointment. Had an appointment at 6:15pm which later they change to 6:30. Lady walked out to say it would be up To 10 minutes longer which was a lie and I stayed until almost 7pm while she works and does not even apologize. I walked right out. Waste of time when I could of went elsewhere read more

So I have been sitting on getting eyelash extensions for some time now. I have read every review. Good and the bad. I took a chance and booked an appt with Tao. I am so glad I did. I had so many questions. I was nervous because I was afraid my eyes would burn from the glue, An allergic reaction, and I wasn't sure if I could keep my eyes closed that long while awake. Let me tell you. Tao is so kind, answered all of my questions, went back and forth with me on which style I wanted (I was so indecisive), she was so patient and most importantly made me feel confident and comfortable in my decision. She truly put me at ease. It was an easy process from start to finish. The check in. Choosing your style. The maintenance. The time flew by. I think I might have even dozed off. The place is quaint and clean. The end result sealed the deal for me. I am glowing. If you are on the fence about getting eyelashes, I really think you should consider it and I highly recommend Tao. She is an artist. read more

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I recommend- this is my go-to for when I want extensions. They do a good job. The ladies are kind and patient. Prices are fair. Parking is okay in the back but you just pay (use app for convenience). Happy client here. Keep up the good work ladies! read more

Studio was nice and workers were friendly. I had a not so great experience with my first time here. Left feeling okay about the look... Then over time started to realize that some parts of the lashes were glued so close to my lash line that it was pretty painful and caused redness/swelling (see pics). I had to use tweezers to pluck some off that were rubbing into my eye, which helped a lot, but noticed that the glue was really easy to pull off. Pretty expensive for the quality imo. read more

Sumi Lash - Pasadena - Eyelash Service Near Me - Pasadena, California

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I wanted to try lash extensions since I am going on a work trip and had some wedding events coming up. I found Sumi lashes on yelp and saw that Tao Liang did a good job especially helping first time lash extension-users pick a design. We went with a natural set with varying lengths so that if it fell, it wouldn't look terrible. My appt was 3pm and I finished at 4:40pm. Didn't hurt and was a really relaxing studio. Tao was so nice in picking my style and I really love my lashes! I would definitely recommend anyone to come if they want lashes to be done. read more

Sumi Lash - Pasadena - Eyelash Service Near Me - Pasadena, California

first i want to say everyone here is really polite. however not all technicians are the same. mine was very rough on the eyelashes and i knew something was wrong right when she glued the first eye lash. i couldn't open my eyelashes after Amy finished and I immediately had them removed 30 minutes after. she made my eyes look completely different sizes and i could not trust her to fix it. another technician was kind enough to remove the lashes in 30 minutes but my eye ball is still bruised . they should make an area for employees to have their break times too! read more

It was my first time at Sumi Lash Studio and I'm already in love! The place is clean and cozy, and the lash artist is super gentle and friendly. The whole process was so comfortable--no stinging or irritation at all. My lashes look full, fluffy, and perfectly natural Even after a few days, they still look as fresh as day one! Great price for the quality, and I'll definitely be coming back read more

Pretty good experience with lashes. I got classic (1 lash per lash) and was happy with the length and curl and everything. When I got home I realize there were a lot missing (like 15) I went back and they finished it, so it looks fuller rather than sparser. Besides having to go back good experience Forgot to add - they're very clear about getting what you want, and there's a lot of options of what kinds of lashes. 3 different options for just classic, for example. More options for lengths and styles (elegant, cute, etc for where the different lengths are) and curl. More choice than I've seen at other lash places read more

Sumi Lash - Pasadena - Eyelash Service Near Me - Pasadena, California

Tina did my lashes and they look amazing! They look natural, but enhance my face soo much! I've gotten so many compliments on my lashes ever since I started with Sumi Lash. The staff here is also kind and accommodating. read more

I love Sumi. Been going to see Tao since she was at SG location and I wouldn't go to anyone else. She is so sweet and so attentive to detail. I'm always please with my lashes. She is the best. read more

Elora does my lashes and I show her the lashes I want! It's my first and Im amazed. She did it right and beyond expectation

Rachel thank you so much for your patience and reassurance. I love these lashes and can't wait to see you soon. read more

Sumi Lash - Pasadena - Eyelash Service Near Me - Pasadena, California

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I've been meaning to write this review since my first visit in September, but haven't had the chance until now. This is now my second time at Sumi and both experiences have been a success! With my first visit, I just booked at Sumi because it was in the area and they had pretty good reviews. I wanted to get last minute lash extensions before my work trip for convenience. I just chose a time slot that best worked with my schedule and it happened to be with Elora Yang. My experience with her was pleasant - she was nice, meticulous, detail-oriented and I haven't experienced many fallouts. The set actually lasted me a couple of weeks. I got a natural-looking set (Hybrid style) which is what I wanted as I'm more into the natural-looking wispy lashes. Now my second time, I wanted to get lash extensions again for another upcoming trip. I booked with Elora again (this time intentionally) and went with their signature Sunflower style. I think this is now my current favorite style! It still looks natural-looking (went with my usual lengths 10/11/12), but the lashes are thicker than the previous set (3D rather than classic) so it makes my eyes look cuter/more defined (I think they mentioned it's a mix of Hybrid and Clover). Overall, a satisfied new ish customer! :) read more

I am usually hesitant when traveling to this area of town because of parking, but super happy to find out this place is located inside the parking lot with 90 minutes free parking! It's also next to some good eats for you to go to before or after your lashes. I've been with Tao since she was at the SG location. While the SG location is much closer for me, I don't mind driving farther out because she's that good. Her previous reviews was the reason why I selected her in the first place. She is very attentive, meticulous and professional in her work. She also loves to chat so the time goes by super fast! (For those who prefer a quieter setting, you can let her know too!). It's always been a nice experience because it feels like catching up with an old friend each time. read more

I followed Tao here after becoming a regular at the SGV location -- Pasadena's parking is so convenient & the shops around as well! :) Tao & I have worked to create a personalized lash set for me! Big thank you to this boss woman! Currently preggos and she takes care of me so well. Will be a regular here for as long as I can read more

Sumi Lash - Pasadena - My personalized lash set from TAO - Eyelash Service Near Me - Pasadena, California

First time here and Tao did my 3D wispy cat eyes today. I really like it! Will definitely come back. read more

Sumi Lash - Pasadena - Eyelash Service Near Me - Pasadena, California

I've been going to Sumi Lashes for the past year and I have nothing but compliments for this place. Parking is easy, prices are reasonable, all the staff are nice and patient. Tao is my go-to lash artist! She is very knowledgeable and patient. Her recommendations are always A1 - I trust her I would recommend this place to anyone who would like to get their lashes done! read more

Tao is my girl she knows how to get my Cat Eye right ! She has me feeling like a million bucks after each session read more

Sumi Lash - Pasadena - Eyelash cat eye - Eyelash Service Near Me - Pasadena, California

I went to Sumi Lashes for the price and returned because of the results. I will say that in the first time, I tried the 100% real mink and the second time I tried the slightly cheaper version (can't remember the name). I liked the slightly cheaper version more because it made my lashes look fuller. I'd be open to trying out different textures and styles. read more

I'm sure everyone's experience is different, but I believe my first (and last) experience with them was bad from the start. First-- the original person I booked with switched my lash technician out last minute. I purposely requested the highest rated lash tech, but I was switched to one who had 0 reviews. No explanation, no call or text to let me know. Just an automated email. Second-- this location smelled like cooked eggs. Not sure if one of the employees microwaved something in there that day but it was not the most pleasant. Still I was able to handle that, but the third reason was the worst. Third-- the lash technician was so rough with my lashes, so careless with the lash removal. My eyes were burning but she just kept going. And the WORST PART.... SHE DID NOT GLUE THE EXTENSION TO MY LASH!! She glued it on my EYELID. I knew something was weird because I was in so much pain after the appointment, it hurt to blink. My eyes were so irritated, I couldn't keep them open or closed. I was not going to come back to this same salon for a removal, the service was already so bad in and of itself I went elsewhere to get it removed. My lash artist at another salon was the one who told me that the lash was glued to my skin, and spent 45 MINUTES TRYING TO REMOVE WITHOUT DAMAGING MY LASHES. My eyelids were so swollen and puffy after that, but I'm thankful to still have my actual lashes. I wish I took pictures from this day but I hated my set so much I thought about nothing else but to remove it ASAP. Would not recommend the technician I had (I believe her name was Tina). Not sure if the other techs at this location do this but I had a horrible experience here with her. read more

Two stars because everyone here is so nice and I like how up front they are with the pricing. But my lashes yall. I paid $120 including tip and credit card fee $2 and they do not look good. It's only been a few days and they are falling out like crazy. I'm pretty sad because the reviews are so high for this place but I guess I just got a newbie lash tech. She should be charging training prices at least because these lashes are just not it. read more

This is my first time coming to Sumi lashes. I haven't had my lashes done in years so i was a bit nervous. The ambiance is very calming which relaxed me tremendously. Tao was very gentle with the process. And there was no burning in the end which was reassuring! I love the way my lashes turned out! I will definitely be coming back! read more

Sumi Lash - Pasadena - Eyelash Service Near Me - Pasadena, California

Tao is amazing! I haven't had my lashes done in months but I'm going on vacation and wanted to treat myself. This is the clover sexy style with 8-12 sizes. They are the perfect length and so soft. She took her time and made me feel beautiful. Thank you, Tao! read more

Sumi Lash - Pasadena - Eyelash Service Near Me - Pasadena, California

I got a YY volume set done by Amy. I wanted something natural but also visible and she delivered. She went over the different lash styles and made sure I was comfortable before starting. Super happy with how my lashes came out! read more