Holy Smokes, these guys are great! Really. They come highly recommended and deservedly so. A good…read morefriend put me on to them when I had a long scratch on the passenger side of my car. Gerry took a look at it, pronounced it not a big deal and said he could easily fix it. I made an appointment and showed up first thing in the morning. When Ed (Gerry's brother) arrived, he examined it and told me he could fix it in five minutes. I think it took him three. And he did a beautiful job - scratch disappeared, looks like new again. The price? Well, I think it comes out to a lunch for Ed. Now, ours was really a minor job, but the professionalism of Gerry and Ed was so evident. They know their stuff and they are friendly and efficient in their work. If we needed serious body repair we would come here, and we would recommend them over anyone else we know of in this area. It's fun to write about good folks doing good work - thanks, fellas.

I shopped around to a few places before I stumbled upon this one, and how lucky I did! Gerry was…read morevery patient with me when he looked over my car and explained my options. He really worked with me to fit the repair into my budget and I could NOT be more pleased with the results! Not only did they do a beautiful job painting my car, fixing a fender and cutting out and replacing a piece of my rear fender that was rusting, but they also fixed my headlights that had become foggy over time. I didn't even ask for that! They just cared enough to make the repair so I'd be safer out on the road. I'm VERY pleased with their work and DEFINITELY recommend them. Thanks, Gerry!

Went with my son in law to look at a vehicle and drove over an hour to get there. We look at the…read morevehicle and he was ready to purchase it. As he was going over the financing with his salesperson he was informed him that the purchase wouldn't be completed as the dealership was closing in 20 Minutes. I all my experiences and interactions with numerous dealerships over the years I never had this happen before. That the staff was more interested in leaving than making a sale. One of the staff actually left before we did before we did. Possibly if you go earlier in the day they will treat you better and try harder to make the sale.

Absolute B.S. from beginning to end... went there THREE times before they finally had an offer…read moresheet... I have TIER 1 credit and this jerk has a sheet with 6.99 % on it when all I was financing was 11, 000 out of 31,00 cost. Insurance company, registry, AAA, bank, and numerous phone calls and text... how they even stay in business is a miricle, or they rake a lot of unsuspecting customers over the coals. Stay as far away from these idiots as possible. Jim's midnight auto sales where ever they are is miles better!!!!

I recently purchased a new Civic Hybrid Sport Touring Hatchback from Sullivan Honda. While…read morecloser-to-me Honda dealers advertised MSRP + additional dealer charges (despite end-of-year pricing proximity), Sullivan Honda advertised discounted pricing while having superior inventory choice. In-person negotiation and sale were pleasantly personable without the typical pressure and B.S.. Salesman Jessie Santiago tolerated my fussiness and ensured my satisfaction during and following the sale. My one visit to their service department was also a positive experience. I highly recommend Sullivan Honda.

I took a field trip to Sullivan because they had the car I wanted in the color I wanted…read more It's a fairly small dealership and it was quite busy when I walked in on a Saturday. I knew what I wanted and had done enough research and been to enough Honda dealers to move quickly assuming we could get to a reasonable price on the new car and on my trade. Mine was an unconventional deal in that I was mostly dealing with the sales manager rather than a regular salesperson because they were all busy. But honestly that worked better for me because I was already past that and just looking to complete the deal. After some haggling and negotiation we got to a reasonable deal and I walked out with my new car. So I got the car I wanted at a reasonable price. I like the car so overall I would consider myself a reasonably happy customer. The reviews on Sullivan Honda seem to be generally favorable so I guess I'm not the only one. So I guess it f you need a Honda you could do a lot worse than Sullivan!

Dan, Larry and Dave were excellent to work with…read more About 3 months ago I purchased a used Toyota Prius from you and I couldn't be happier. I tell everyone I meet about the wonderful service you provided me with and comfortable purchasing experience. I will be doing all my car shopping here for now on! Hope to see you all again soon!

RUN away from this place went to get diagnosis done on my car they told me the same thing I told…read morethem that was wrong with my car when I came in to get it fixed and still charged me 179.93 . he told me it's going to take another two hours so they don't have time today I booked this appointment a week ago !

I purchased an extended warrenty for my 22 ram . My truck had 83k miles. It was brought in 4 times…read morefor the same issue. Every time I had to rent a vehicle. And the issue wasn't fixed. The option they gave me was that they would return my money back at a prorated amount. They never contacted me back. I asked for a bumper to bumper plan. They claimed to have replaced a ground cable. The trucks has a code for an exhaust regen issue and def. I had a mechanic look at every ground cable on the truck and none were replaced. Only sprayed with WD-40 . I was told that there master mechanic has quit and they are unable to fix it. I spent 4,200 on the warranty. The truck is un drive able . I will write another review after everything is solved. Very unhappy.

Horrible all around. Was interested in this really hard to find truck, so i inspected it myself on…read moretheir parking lot before i took it for a test drive...almost 3 weeks ago now. Inquired about wet AND dry oil on motor before i was to purchase it. Asked if i should leave deposit before taken into shop. Long story short, i got the new guy who was very unresponsive after several text messages on different days. Finally got a response 3 hours after another follow up, where i was told lies about the truck, that he tried to call and message me, and then that it was sold. Finally the sales manager calls acknowledging that they did drop the ball, but the truck was under deposit only. I had asked twice if they can just refund it to that person so I can still get my chance at it. But nope, was told he has to check with his wife and he may or may not buy it, due to his known "history" of buying trucks there. Lack of communication, not willing to make anything right while it still could have been, incompetent oil change techs that spill oil all over the engine apparently per their own mechanics diagnosis of "residual oil, probably from last oil change". I asked for further clarification as I doubted the reasoning, but never got that either from them. I'd at least expect them to clean the motor, so beware if you get oil changes because half of the oil might not make it into the actual motor. Anyways, after 2 days of letting the guy ponder on his deposit, they let me know it was officially sold. Thanks a lot for selling a truck that I've been wanting for a while now, which i also told the salesman. New or not, there was no compassion from the new salesman after repeatedly showing that I wanted the truck.

Bob went out of his way to drive a Corvette down to Fairfield for me to test drive. It ultimately…read morefailed my personal mechanic's inspection, but Bob still gets 5 stars from me for his willingness to please and to do whatever needed to get the deal done. Thank you!

good deal, very forthright sales person clean and attractive building. Fast paperwork.read more

After dealing with a number of car dealerships throughout the greater Hartford area and…read moreexperiencing all of the nightmares thereto appertaining (sleazy salespeople, bait and switch BS, sleazier sales managers and questionable pricing/loan policies) I got a tip from my mechanic to try these guys. What a breath of fresh air! Honest and earnest with no artifice these guys got me into the perfect vehicle for my needs and finances. Plus, they supplied the Carfax voluntarily. They let me take the car to my own mechanic who pointed out a few issues. They fixed them quickly and for free. Plus they threw in new brakes and a new battery. If you need wheels do yourself a favor and see Jay @ Canton Auto Exchange . You'll be pleasantly surprised at the value and service.

I bought my used car from them. They were great. They got me a fantastic low loan rate- even…read morethough my credit score was low. They were fair in every bit of my dealing with them. Nick was so nice. The cars are nice. I highly recommend this company. You won't be disappointed.

I have been to Torrington Ford twice for service. They are amazing people who do a great job and…read moreare extremely fair. No major upsells to date. No unnecessary service recommendations to date either. You will find some really great and helpful people at their service department (only experience so far).

Had a great experience at Torrington Ford today. Needed some service work done and Jennifer did a…read moregreat job of getting everything set up and Tommy was wonderful with the repair. My car is running great again and it was such a pleasant experience dealing with the dealership.

Center Subaru is now Gengras Subaru. We have bought a Subaru here and it is where we bring our car…read morefor service. Today was just an oil change and tire rotation. I prefer to make an appointment ahead of time rather than using the quick lube drop in. Liza has been our go to service advisor for years. She is a true professional and a nice as can be! The walk around video that the technician send to my phone explaining the safety inspection is a very nice touch. Gengras added a car wash so it is nice to get a clean car back. The waiting room and show room were just redone and are nice and clean. Great dealership. We are looking forward to buying a new car next spring from them.

I want to thank the sales team for helping me buy my new car! Especially I want to thank Molly for…read moreher honesty and kindness! She really is a woman of her word. I recommend Molly and her team to anyone looking to buy a car without the usual nonsense of your average dealership. Thanks again!!