Bob went out of his way to drive a Corvette down to Fairfield for me to test drive. It ultimately failed my personal mechanic's inspection, but Bob still gets 5 stars from me for his willingness to please and to do whatever needed to get the deal done. Thank you! read more

Torrington Hyundai - Corvette - Car Dealers Near Me - Torrington, Connecticut

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good deal, very forthright sales person clean and attractive building. Fast paperwork.

I went for an oil change and asked to have them look at a tire that had a slow leak. I put this request both in writing when I booked the oil change online, and also brought it up to the front desk when I arrived. I drove away thinking they looked at and fixed the tire. Less than a week later the tire is low on air again. The same tire. I looked through the paperwork given to me after the oil change and saw that they claimed to have rotated the tires. This means that 1. They lied and didn't rotate them since the leaking tire is in the same position and 2. They didn't look at or fix the tire despite the written and verbal request to do so. read more

Torrington Hyundai mistreated me as a customer. I had a recall notice on my 2022 Tucson. The notice said that a problem with the dust cap on the harness is possible. Instructions were to first see if the dust cap leaked water. If the cap was ok leave it, if not replace it. I left the dealership unaware that they removed it. Three days later when I went to tow my boat I discovered that they took the harness off and disposed of it. I contacted them immediately. They told me they don't have a replacement part, and it was up to me to resolve the problem. I called Hyundai direct, we opened up a case number. I was told to call back in a few days. I call the case manager every day, and they do not call you back. I went back there today and got into a heated exchange. They are terrible people. Do not buy or bring car for service they cannot be trusted. read more

Had an excellent experience at Torrington Hyundai! The staff was friendly, knowledgeable, and never pushy. Highly recommend this dealership for great service and a stress-free car-service experience! read more

a horrible expierence. they send you a letter which looks like a great deal,but its a complete sham. read the fine print on the back. ill never go back there to shop fo a car again. read more

I would not recommend Torrington Hyundai for any major service work. In February 2024, I purchased a used Hyundai Tucson. By April, it developed serious drivability issues. I brought it to Torrington Hyundai on April 30, 2024, and initially considered taking the vehicle to another shop -- but they convinced me to leave it with them, assuring me they'd handle everything properly. That was a mistake. They ended up keeping my car for over a year, telling me it needed a new engine, turbo, and computer. Communication during this time was extremely poor -- I had to call them every time to get updates. They rarely reached out proactively, and due to their high staff turnover, I was constantly being passed from one service employee to another, each time having to re-explain my situation from the beginning. When I finally got the car back on June 27, 2025, it still had the exact same drivability issues. I returned it again on July 2, and when I finally got it back the second time, the original issue seemed fixed -- but now the air conditioning and remote start don't work, even though both were working before their repairs. When I asked for help, they refused to even inspect those issues without charging a diagnostic fee. This is completely unacceptable after they had the car for 14 months and returned it in worse condition. I've filed complaints with Hyundai Corporate and the Connecticut Department of Consumer Protection. I gave this dealership every opportunity to do the right thing. They failed -- at communication, service, and accountability. I would strongly urge others to take their vehicles elsewhere. read more

I was looking for a new car. I wanted a hybrid small SUV. Danbury Hyundai tried pushing a lease on me, but I wasn't interested. I saw Torrington Hyundai had an add so I clicked on it. To get a special price I had to put in my name and number. Immediately I had a call back. The young lady was very polite, but I couldn't afford the price she quoted. She asked me some questions and said the sales manager would call me back. He did and offered me a deal that was hard to refuse. So I drove the hour from Danbury to Torrington. Love the Tucson hybrid they had. Took a test drive and they looked at my trade. The deal was on, no hassle, no fuss on our part. Mike Keeler the salesman was wonderful. He cleaned up the SUV while the paperwork was readied. I signed everything and still can't believe we have such a great car. Two days later I realized that I had left my EZpass in the trade. I called and they are going to mail it back to me! Such my, friendly people to deal with. They came up with the numbers that enticed me to drive an hour away. Then being so nice on top of it. No pressure, nice car sales! What a wonderful thing. Thanks Torrington Hyundai! read more

I brought my Hyundai to this dealership to sell in the hope of soon buying a new car. I was shocked by the poor quality of service. The salesperson was abrupt and rude, and the manager even more so. They did not follow the proper appraisal process, provided no paperwork, and were actively aggressive. I immediately brought my car to Shaker's Family Hyundai in Watertown and had an incredible experience - all protocols were followed, I was given excellent advice, and I sold my car, stress-free. I give a shout-out to Kyle there - an excellent salesperson. If you're looking to buy a new car, please take your business to Watertown. They really care about the quality of service, and it shows. read more

I will not be giving Torrington Hyundai another penny!!!!! I went there on 1/23/25 for a service (covered under warranty) while I was waiting they informed me there was a mouse nest in the cabin air filter box. I was charged $449.82 which I thought was crazy for a mouse nest removal but I paid it anyways. On 4/21/25 I brought my car there for a check engine light. They gave me a call and informed me I had another mouse nest in the same spot and it would be a little over $100 to take care of. Why would the price be that dramatically different than last time for the same exact job?? I told them to leave the nest and I would take care of it myself. Fast Forward to today 11/07/25. My car was there for a service and a new plunger for my fuel door (all covered under warranty) Melissa in the service department called me informing me that they also needed to replace 3 filters and it would be $110 total. Then when I go to pick my car up it's suddenly $244.50. When I politely asked why it was more expensive Melissa stomps over saying "that I was wrong and she never said it would be $110" I know I heard her clearly on the phone because I am cautious with them now after the mouse nest charge!!!! I NEVER write reviews but I am hoping to save someone else from getting up-charged and gaslit by them. The other 2 Employees I talked to were pleasant but Melissa has horrendous customer service! read more

We had John Horner and we ended buying our baby here, it was a great place they made us feel very comfortable answered all of are questions. When we got it home the next day we noticed to cracks in the windshield we called them up took a look at it and they are going to fix are windshield at no cost to us, thank you guy's for helping us get are car taking the time and answering all of questions we greatly appreciate it. read more

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They device before the sale was great & even after.. but Hyundai recommends oil changes at one mileage~ since it's "free oil changes for 3 years" the service department says another mileage yet write its due on a totally different mileage on the sticker.. confusing read more

Have been waiting a month for warranty repair. NONE of my phone calls have been returned. Now my registration is expired and I have to get a temp plate... but I have no idea how long to get one for because the dealership won't let me know how much longer I have to wait. No returned phone calls is super bad service. And I'm having to pay for it. read more

I purchased my Hyundai in Miami at the Braman Hyundai dealership and bought the car up to the Hamptons three years ago and been getting service at At the Riverhead dealer today was the last straw the kind of service that this dealership is providing. Perhaps mr Torringto should trained his employees In the service department properly and provide the same kind of service that Norman Bremen dealership does The employee treated to treat the customers and not the way that my medical alert to go off and called Emergency Service PS That way he would have less of a turnover of employees in the service department front office Ava Rado executive director Center For Emerging Art, Inc. 800 West Ave. Suite 737 Miami Beach FL 33139 read more

Wonderful experience. Everyone from service, to sales, to financing, was great to work with. The entire team is friendly and knowledgeable! Lowest prices in the area!! read more

This is the worst dealership I have ever dealt with. I have been attempting to buy out my leased Elantra for over a month and I keep getting pushed back for many different excuses like the financial guy isn't available or half of the service department is quarantining for COVID. I work full time and have one day a week off a week, and twice appointments for required financial and/or service inspection to buy the car were cancelled by the dealer. Now the price has gone up significantly with new, higher fees that I was not made aware of initially, calls and emails are not returned, and my car lease is up in 7 days. This is exactly what I was trying to avoid by being proactive in early November which was over 5 weeks ago. I am beyond frustrated and would not recommend this Torrington Hyundai to my worst enemy. read more

STAY AWAY. They were horrible to deal with. Almost impossible to get a contract from them after we reached a deal. Pick up took over 2 hours. Finance guy did not take "no" very well. Refused to use my financing. Love the vehicle I got but I wish I had walked away. read more

Amazing dealership!!! Everyone so friendly!!!/salesman mike and finance department mike l and bill are great!!! They worked everything out to get me into the car I wanted! Explain everything thoroughly. Made my son feel welcomed and comfortable as we all know toddlers don't stay still for long. They are all just amazing. Thank you guys so much!!!!! read more

Watch out everyone. Even if you like to buy Hyundai car do not go to the Torrington location. Sales man (his name is Gary Synott), sales manager and business manager tried to scam me. They made me sign for contract to buy new car (brand new'IONIC5 ') and pay a deposit of $500 dollars. But on the day they promised me the car, they did not give me any information about if the car was coming or delayed. A couple days later they tried to sell me a used car (which that dealership already put 700 miles on) as a new car price. They made me deposit money certifying bank check (which I had to pay fee to the bank). When I figured out everything was a scam then they rushed to refund my money back to me and made me go back home without any apology. I feel they took advantage of me because I am an Asian women and my English isn't as good as others. I'm very disappointed that this behavior is still happening in the United States. read more

My car was completely dead. I bought the used Subaru at Torrington Hyundai 6 months ago. They said the earliest they could fit me in was in 8 days. knowing I had no transportation they made no effort to help. called Torrington Subaru and they said to have it towed in and they would take care of it the next morning. wonderful service. car was fixed and they even washed it! Torrington Hyundai sold me the car and still made no effort to help. Would never go there again. read more

just purchased a a new 2020 Hyundai Elantra from Torrington Hyundai. Had an issue with signing up for Blue Link and Jon Alfano the owner was not willing to help with the issue that someone had already signed up for the blue link service with this car and had already used 13 months of this service. Jon Alfano wouldn't return our calls To correct this issue. I also emailed the salesperson, Dan who was very eager to take my phone calls prior to selling me this car. He also wouldn't call me back. Very disappointed in the service and wouldn't recommend anyone going to this dealer. Ray G read more

Worst scam out there. They sent out flyers with "fake" winning numbers and got around it by giving out gift cards instead. Dont be fooled. If they scam you on this they will scam you on everything. Half truths and little white lies in business doesnt make for confident customer trust and service. I would never buy a vehicle from them after seeing all the disappointed old folks. The salesman told one guy to " get a lawyer" read more

I took my car to the Torrington Hyundai dealership for two service recalls. I was impressed by the speed that the service department got the car into the garage, and waited in the waiting room which was nice and clean, very comfortable. When the car was done, in slightly less time than I anticipated, I was happy to say that they had done a good job and hadn't tied up my day. However, I was very disturbed when I got home and found the "Service Vehicle Inspection Report" in my email. In the section for tires, the report said "Worn Out / Abnormal Wear/ Damaged /Mismatched". This was quite surprising since I had replaced all 4 tires just exactly one week prior to this appointment. I looked at the tires and they looked still brand new! This was a downright LIE! If I can't trust you to put the truth on an inspection report, how can I trust that you actually did the work you said you had done? read more

be ware there service center they will destroy your car and if you com back for re paire they will say to you" i don,t touch anything your" they destoroid my 2015 hyundai genesis read more

It is a shame that I have to give this company one star because they deserve ZERO! I bought a 15' Hyundai Santa Fe in 2019 with 60,000 miles on it. I bought an extended warranty of 3 years 60k miles. I serviced my car through Torrington Hyundai. In January 2023 I hear acceleration issues with my car, and the check engine light was on. I took it to the dealership and told them that, while on the phone with them a team member had said that he hoped the engine light was connected to the acceleration issues. Well, they fixed something for cheap (under 50$) and sent me on my way. A few months later the noise came back but worse, the engine light on again. I took it to someone I trust near me, he said just by listening to the car that the engine was bad. He said this is a KNOWN problem for Hyundai engines. 113,000 MILES!!! and my engine is no good! Torrington Hyundai takes no responsibility for this happening and is trying to upcharge me on the new engine too. 14k for a new engine or 11k for a bs built one. So, my regular warranty with Hyundai is up by 13k miles. My extended warranty expired by time and NOT miles. The fact that I bought the car there, serviced it there, and them not taking responsibility is saying that it's my fault. My fault that an engine died at 113k miles. HOW? I would NEVER do business with this dealership again. I would NEVER buy a Hyundai again. I took my car to them after I talked to the person I trust, he told me that hyundai should replace my engine because of their track record. They know this is a problem with their cars he said. I dropped it off, it took weeks to even get them to look at it at first. They then told me there was nothing they could do for me. I went there to pick my car up because I wasn't about to pay these outrageous prices for engines on a Hyundai with 113k miles. I have other quotes from other companies saying 4-6k. I get there and the Assistant Manager of service Eric charged me 380 dollars to get my car out of there. 380 dollars, to do nothing. I BROUGHT MY CAR THERE AND TOLD THEM THE ENGINE WAS NO GOOD. Now I paid 380 dollars to get my key back because of diagnostics?! The customer service was graded an F. Never have I ever had a worse experience with any company in any industry. I wouldn't wish this dealership on my worst enemy. DO NOT DO BUSINESS HERE. read more

Just purchased my new Hyundai Palisade from Torrington Hyundai. I can't say enough about the way the way me and my wife were treated. Everyone was excellent! Very professional! Thank you Jon you have a great team read more

Great, nonpushy sales.

Buying a car from Dan Lovallo at this dealership was the best car buying experience I've had in a long time. Very happy with the whole experience. read more

My girlfriend bought a Hyundai from a small dealership in Plainville and little did she know that someone messed with all of the wiring from the radio to the tail lights. The staff here was able to fix every problem that she experienced so far with no question asked. Other places kept saying they wouldn't do it or it would cost a fortune to fix. Not these guys they took the car in and fixed every problem we've had in no time. Top notch service and they understand that not everyone takes a car apart before buying it. Highly recommend and we won't be going anywhere else but here for any other services. read more

I had body work and mechanical work done on my 2007 Santa Fe all in the same month. The body work was covered by regular insurance and the mechanical work was covered under my after market warranty. The body work came out perfect and they handled all of the details required by the after market warranty for my mechanical issues. All around great service. read more

Very disappointed. I felt the dealership was very pushy with their sale and felt like I had to purchase extras to get the car. Spoke with them now and they said it will mend the situation. Will keep updated to see how things go. read more

Extremely disappointed. I was happy with my salesman, Steve Smith, but my dissatisfaction started after the handshake. First of all, the finance manager attempted to slip that VIN etching garbage past me without telling me. Second, the service department damaged my vehicle and the dealership won't fix it. I brought the car in a few days after purchase so they could wet vac it to get the cigarette stench out. When I picked the car up, there was a crack across almost the entire length of the windshield. I didn't notice until I was almost home due to the snow and fog on the windshield. When I called the dealership I was told it would be "easier for" me to go through my own insurance company. I will not be a repeat customer. read more

Best car buying experience i have ever had in my entire life, Bill Jon Gary and Michael Lovallo are the best in the business! no pressure and great pricing!! read more

Took advantage of me. 22 year old girl purchasing my first car a 2015 Hyundai Elantra. Signed for a lease at $350/mo @ 48 months. My parents told me that it was a ridiculous price and I needed to get out of it. The sticker on the car I bought said $21,000. This was a year and a half ago and we find out today that the buyout price is still at $21,000. How could that be when I've been paying the car off for 18 months?? Probably because they sold me the car for $24,000 when it was worth $21,000. Not even any little extra specs included in that extra $3,000. They just jacked up the price on me because hey apparently I didn't know what I was doing!! My dad went to speak to my salesman right after he found this out and my salesman claims that he didn't sell the car to me... Unreal. My salesman and his manager didn't even write their names on my lease agreement in the box where it specifically asks for their names in print!!! They knew exactly what they were doing....!!!!! Make the drive to the Avon dealerships. It's worth it. If you do go there though, make sure you know every single thing you're signing for, make sure you keep all documentation and be careful!!!! Also, when I purchased my car I was told I would have the Hyundai blue link as a free trial. When I finally went to get help at the store to set it up I was told that my free trial has already been used...? I was asked for my vin number and then told that when I purchased the car my vin number was entered incorrectly. They didn't even give me another free trial. read more

Worst customer service. Arrogant and staff was using foul language. Used to be a nice place. It's clear they want out of the car business

Wow! Strike three with this dealership. Called and spoke to a salesperson named Chris yesterday in reference to a letter they had sent me in the mail about there March Madness sale, told him I was interested in buying a new Hyundai Accent, and would like some more info in reference to the letter THEY had sent me, he did not seem to know what I was talking about,asked for my name and telephone number, said he would call me back in a few minutes , that was yesterday, and never heard a word back from them. poor salesmanship. what is he doing there if he is not there for his customers. Doesn't go over too well in my book. read more

Just bought a Hyundai Kona. The sales team was awesome. The finance manager was the best I've dealt with. I've always been a Ford/Dodge guy. But I tried Torrington Hyundai and I am so so so happy I did. The Kona is just plain awesome. Loved the sales team. Service for my simoniz was very accommodating! You gotta check these guys out. I assure you, you will love Torrington Hyundai! read more

If I could give 0 stars, I would. The sales people tried to tell me my car was in an accident. I have the CarFax and it's only been owned by one other person than me. DO NOT buy a car here. EVER. read more

Best Customer Service and an amazing sales team. They beat Key Hyundais Deal and gave me the best service I could have ever expected! Thank you James, Gary and Mike! Roger in service was so nice too read more

Wow these people really treat you like you were born yesterday. Classic sales lines like "try to buy a car from Kelly Blue Book" when you show then how overinflated their price is. Or the classic 'manager comes to put pressure' tactic comes really quick in negotiations. I shouldn't be wasting time writing about them because they'll be out of business before they know it with those tactics. Test drive was limited to one country block. On the upside: Amber on the phone was great. read more