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D Professional Auto Glass

5.0 (9 reviews)
Closed 8:00 am - 12:00 pm

Services - D Professional Auto Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

2 More Services

Auto window replacement

Auto windshield repair

D Professional Auto Glass Photos

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Safelite AutoGlass

Safelite AutoGlass

(43 reviews)

"I love the sound of breaking glass Especially when I'm…read morelonely I need the noises of destruction When there's nothing new" (Nick Lowe) We never heard or saw the glass break. But one fine day out of the blue we noticed a crack in the windshield of our 2015 Subaru. It looked like an impact from a pebble that spread diagonally upward about a foot long. We called our insurance company on May 1, confirmed our glass coverage, and were offered the option to choose our own repair vendor or go through them and their relationship with Safelite. We chose the latter and were scheduled for the windshield replacement on May 7. After that, communication was never a problem with Safelite. They contacted us through seven e-mails and twelve texts with (imbedded document links) over the next ten days. The communications covered appointment confirmations, confirmation requests, reminders, one appointment change, completion notification, bill review, and a certificate of re-calibration for the windshield related electronics, cameras, etc. We dropped the car off on May 11 and were given the option to hang out in their K-Cup equipped waiting room or come back later. The estimated time period for the work was 2-3 hours. We decided to leave the car and went to lunch at Parkville Market. About an hour later, they texted us and said the work was completed. Our technician, Benjamin, was professional, helpful, and friendly. Safelite took good care of us.

This is the second vehicle I've had a windshield replaced and both windshields are having issues…read more When called in to be repaired I was told I need to bring the vehicles to their location for 2hrs. ‍ I don't have time for that...that's the whole reason I had the glass replaced at our office.... That will be 4hrs out of my week for do-overs...

Safelite AutoGlass

Safelite AutoGlass

(35 reviews)

Julian is the tech you want at the Rocky Hill location. The west hartford location did a very poor…read moreinitial replacement and it was very stressful, but thankfully I found Julian and the Rocky Hill team. Extraordinary attention to detail, very honest and professional. Looks BETTER than new!!! Very satisfied.

**Horrific Experience with SafeLite - Avoid at All Costs!**…read more My experience with SafeLite has been nothing short of a nightmare. I purchased a 2022 BMW in February, and SafeLite replaced the cracked windshield before I picked it up. From the start, the windshield had a whistling noise. SafeLite suggested a replacement, but it took them months to get the glass in stock. Multiple appointments were scheduled and canceled due to their incompetence. Finally, in May, they replaced the windshield again, but the calibration failed, leaving the safety system non-functional. They told me it's safe to drive and will call me when the OEM glass is in stock. They have not called back. Almost two weeks later, after recent rains, I discovered water leaking into the cabin, and now all of my climate control buttons and heated seats to stopped working. This is going to be thousands of dollars in repairs. I called SafeLite over Memorial Day weekend and was escalated to customer care, but they were out of the office. My car is currently at the dealership getting assessed for damages, I have called SafeLite customer care FIVE times, and they keep trying to contact this shop and no one is calling anyone back. Technicians voicemails are full. Owners, if you are reading this please call Customer Care back immediately they have been calling and emailing you. This shop will be responsible for all repair bills. This issue is a huge inconvenience and clearly shows SafeLite's negligence. SafeLite has displayed a shocking level of incompetence and irresponsibility. Avoid them at all costs!

D Professional Auto Glass - windshieldinstallrepair - Updated May 2026

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