I came here with a steering problem on my old Hyundai Sonata. They were booked, but able to fit me…read morein to top up the power steering fluid and never pressured me to do anything unreasonable. There ended up being a leak, and instead of immediately telling me I needed xyz for thousands of dollars, they said to just keep an eye on it in case the leak is slow. I didn't even have to pay anything, which is incredibly rare. I actually do have to go back because the fluid is leaking fairly quickly, but the price they gave me was fair and they broke down the cost and explained everything perfectly. I'm definitely coming back and this is easily my new go-to mechanic. They seem to be an honest, family-run business, and I'm happy to have found it.

I've been going to this garage for many years. They are very honest and fair. I trust them with my…read morecar. They keep track of the condition of my brakes, tires, battery, etc. I've had trouble getting my tire pressure correct and stop by and it's done for me. Phil and Paul are the best! Great family run business

Geena and Jeremy are very pleasant to deal with and listen to you…read more Good communication. They don't push unnecessary repairs and work within your budget. I always use them for my repairs and recommend them without reservation.

The work has always been done correctly and at a fair price. Jeremy and Geena are easy to deal with…read moreand they can usually fit me into their very busy schedule. I recently had the front end of my 2016 Honda Accord inspected after replacing my tire. Jeremy reported that the struts were original and worn but not blown or leaking. Although replacement was not absolutely necessary, he noted doing so could improve ride quality and handling. I opted for the improved handling. He also reported that the front brakes were causing shimmy so I followed his recommendation and replaced the pads and rotors. The car handles noticeably better at highway speeds, which is important to me.

Jay is honest and forthright! I have had a transmission replaced there on my high mileage car, and…read moremore recently, he was totally upfront about what I needed to do to keep my old friend (car) going for a bit longer.

Growing up in Manchester our family has been coming here my whole life. Always great service. Staff…read moreis respectful and a pleasure to deal with :-)

Today being May 28th of 2026 I brought my 2006 Dodge Dakota pickup truck into the garage I dealt…read morewith Tom the owner at the counter he was very professional had a great knowledge of the automotive industry even had a great sidekick his dog they brought my truck in they gave it a once over they confirmed what I already knew and the suspicions wrong with the vehicle they didn't try to con me into any any side job or any work that wasn't needed I appreciate their honesty their loyalty and they have a future customer in me and I can say honestly I'm one hard person to satisfy and the performance the professionalism that they displayed has got me giving them five stars excellent service

Tom is super nice and helpful. They are proactive and fairly priced. They are now our goto for all…read morefour of our cars!

This was a total Yelp win. I was looking at a used car in South Windsor and wanted a local mechanic…read moreto check it out and make a recommendation on its purchase, and I didn't know where to go as I'm not from the area. Saw positive reviews here and went for it. Steve saw the truck the very next day, was super thorough with his analysis, and spent 30 minutes afterward with me discussing what he found and his recommendations. Ultimately he recommended against purchasing the vehicle for several reasons, and gave suggestions as to how and where to look going forward. I'm not local to the area and am really thankful to have found Steve. He was so knowledgeable, thorough, and honest that I wish I lived closer! I would absolutely send anyone here. Top notch mechanic and all around nice guy. Thanks Yelp for the recommendation, hope others find their way here too.

Amazing service as always! The best quality care for your vehicle you can ask for!…read more Always feel better after having Steve and his crew look over your vehicle and ensure it's safe for the road! Prices are affordable and the service that is being requested always turns out great!

I was recently sent to KB Automotive on a recommendation from a friend of mine. I want to say that…read moreI have never had better customer service in the car repair industry or any other industry for that matter, in my lifetime. Steve and his staff were extremely friendly. They were able to get my car in for a brake service that day. They are honest and get the job done and that is all I ask for out of a partner. I then took my wifes car in for an o2 sensor and some heating and air fan work. They went above and beyond, testing the car and running it through emissions. I would recommend anyone looking for a relationship with an honest and trustworthy car repair shop, to look no further. Thanks again to Steve and everyone else at K B! -Jason

Wow--I highly recommend KB. I had a quote from another place that didn't even want to work on my…read morecar; they said it needed work in the thousands of dollars and didn't think it was worth doing. I took it to KB and with no fuss they called with a quote under $1000 and completed the work same day. And the work they did was excellent--it drives like a dream. We did have to wait for an appointment, which is normal because they're in demand, plus this was holiday time. We will go to KB from now on.

*update* Was called by corporate and asked what happened…read moreduring my bad experience... explained what happened in exact detail and was rushed back in for service the following day. Carlos and the guys definitely took care of me. I trust them and the work they do. It's unfortunate that my original appointment did not go as planned but they made up for it in a huge way. They have definitely earned my service back! Thank you new management for cleaning up the act of older employees. Carlos is the man, and the techs are top notch!

Very disappointed in the service! my car has been back 4 times. of course each time was a different…read moreissue! Thank GOD for AAA!! All about $$$, not customer service! Very poor rating!

Paul's Auto is actually the best place I have ever been to get my car repaired. I have never been…read moreoffered to have a free ride home from dropping my car off and then when my car is done I get a free ride back to the shop. But Paul's Auto certainly did this. plus the diagnostic was spot on and my car now runs beautifully. The price was quite reasonable especially considering how much was needed. They automatically deducted the coupons before they even knew I had any.. They were polite, considerate, very helpful and looked very happy to help me. I highly recommend Paul's Auto Repair. I have been to a couple of places that made my car worse than when I brought it in so you can imagine how relieved and thankful I am to have found Paul's Auto Repair.

I've been coming to this local auto place for my oil changes for years now. I support the local…read morebusiness in my home town of East Hartford. They always give me a warm greeting when I come in for my oil changes. They also send out coupons for oil changes that help with the cost if you see them grab them. They don't expire. I have a coupon for $49.99 for the total cost of an oil change. Can't beat that price. Definitely would recommend. While you wait they have a wonderful selection of drinks and goodies you can help yourself too. They look over your whole car and let you know what needs to addressed with issues arising. Quick, reliable and trustworthy fully owned business. They go up and beyond to help me when I run into a crisis.

Steve and Justin were fantastic, I was seen immediately, service was very quick and thorough. I…read morewill be back next time I need a repair.

Justin and Rob were amazing at my most recent visit. They took the time to inspect the car that I…read moreassumed was a costly repair. After a few minutes of fixing the minor issue, I was on my way - free of charge. I've been going to this shop for years, and they always offer exceptional customer service and expertise.

On 07/03 went in for a complete exhaust system, including converter…read more I was on my 3rd walker exhaust system in as many years and my factory converter was starting to rot. They upgraded me to a high flow converter, 2-1/2" exhaust system (up from 2-1/4") and a hi performance muffler. The did a beautiful job and the muffler has a nice burble to it that is not obnoxious. Since the pipes were bent from scratch, I fell this was money well spent. I am very happy with the results. F.Y.I., they are a first come first served business.

Manchester Muffler was awesome to work with. They took my Camry right in, did the inspection and…read moregave me a quote and options on repairing the issue. They did the repair in a timely manner and the receptionist Beatriz was awesome in conversation as I was waiting for the repair to be done. Overall a great experience with excellent quality work at a fair price.