Dwight and Tanya were very pleasant to work with…read more Tanya initially reached out to me after I submitted an appointment request and she was absolutely friendly and easy to converse with while I was waiting for my car's repair. Dwight was absolutely professional and executed everything within the hour. He gave instructions on what to do in the future and even advised that OEM is as good as OEE since he procures the actual manufacturer's glass and giving me insight on how to save some money instead of paying for the branded stamp. I really appreciate that! The labor was reasonably priced too and their location was very easy to find.

Dwight did a fantastic job, no issues. Calibrated the camera system too, he's got the equipment…read moreeven though safelite doesn't show his shop. Will recommend.

Replaced rear windshield same day! Thank you for this service so quickly! I had severe damage to my…read morerear windshield due to a tempered glass implosion. I called at noon and they came that afternoon so that my car was in perfect condition. I used their mobile service so that all work was done right in my driveway which took about 2 hours max. Beautiful job and very friendly service.

My left driver side window was completely smashed and so were 40 other cars in my community so it…read morewas damn near impossible to get someone to replace my window today and not 5-7 days from now. Wolf got my window within an hour and told me I could come right away. I didn't have to wait at all, they took my car as soon as I pulled in and was completed perfectly in less than 30 minutes. And the pricing was the best for miles, AND was caring enough to not charge me taxes since I was short on money. Best service around!!!

Had a Screen Fixed , Then replaced a broken windows (vapor barrier ) They also made me a missing…read morescreen fast- affordable. I got another outrageous quote on the window from another highly rated place. Highly recommend Window Shop

After running around multiple places to see if I could get an old window's hinges fixed/replaced,…read moreThe Window Shop should have been my first stop. Excellent service and price. Fixed my window right then and there. Highly recommended!

"I love the sound of breaking glass Especially when I'm…read morelonely I need the noises of destruction When there's nothing new" (Nick Lowe) We never heard or saw the glass break. But one fine day out of the blue we noticed a crack in the windshield of our 2015 Subaru. It looked like an impact from a pebble that spread diagonally upward about a foot long. We called our insurance company on May 1, confirmed our glass coverage, and were offered the option to choose our own repair vendor or go through them and their relationship with Safelite. We chose the latter and were scheduled for the windshield replacement on May 7. After that, communication was never a problem with Safelite. They contacted us through seven e-mails and twelve texts with (imbedded document links) over the next ten days. The communications covered appointment confirmations, confirmation requests, reminders, one appointment change, completion notification, bill review, and a certificate of re-calibration for the windshield related electronics, cameras, etc. We dropped the car off on May 11 and were given the option to hang out in their K-Cup equipped waiting room or come back later. The estimated time period for the work was 2-3 hours. We decided to leave the car and went to lunch at Parkville Market. About an hour later, they texted us and said the work was completed. Our technician, Benjamin, was professional, helpful, and friendly. Safelite took good care of us.

Horrible experience. My first appointment was canceled despite getting a confirmation text message…read more They stated it was a system generated confirmation and that they tried to call me. I did miss their call but they only tried me once the day before but never notified me my apt was canceled until I arrived for my windshield replacement. They said I didn't book enough time and that because I was paying in person I needed to confirm by speaking to someone6. Fine. I tried to schedule again for later that same day and was able to do online. When I went to call THEM to confirm before going back I got an AI agent and then a national agent who had to then call the local site to confirm. Well guess what? They said they couldn't honor the new appointment time because they were short staffed for the weekend. Ugh. I rescheduled 2 weeks later. Appointment was at 9 am and was told it would be 3 hours. My car took 6+ hours and no body contacted me once the 3 hour window was over. I had to once again call the AI agent to request an update on my car. So instead of noon like I was promised my car still wasnt ready at 3. When I arrived at 3:15 my car still wasnt ready and they said it would be ANOTHEr 20 minutes. Awful customer service. Very frustrating company and I dont recommend this location.at ALL.

This guys are very professional, fantastic customer service and definitely worth every penny. If…read moreyou want good quality work without any hassle or headaches this is the place you want to go without a doubt.

This company fixed my son's windshield. They showed up early, were easy to deal with and the price…read morewas a lot less than the national brand companies. A good local community company I'd use again.

The week before Christmas (and during a snowstorm) all of us night shift medical folks came out in…read morethe morning to find our car windows smashed and stuff stolen. When I got home I started calling around. I was a little freaked because I needed to drive 70+ miles early the next morning. Matt was great! He took the time to explain everything and talk with my insurance company even though I could tell he was very busy. He had to order the glass, but still got it done by late afternoon the same day. (Four days later I found out some of my co-workers were still waiting to get their windows replaced!) You can bet I'll call All Clear Auto Glass again for any future incidents. Thanks again, Matt!

This business offers fast and efficient car window repair and replacement at fair prices, so it's…read morealready *way* ahead of most of the competition. If you live pretty much anywhere near central CT, I recommend them above all others.

I highly recommend this company. My husband went to a construction site yesterday afternoon and a…read morepole went through the back of our car window and shattered it. I called every company listed for window repair in the hartford area and either got a ridiculously over priced quote or just could not get anyone to answer the phone. This company was AMAZING from start to finish. The person that answers the phones, I believe Laury was their name, is the sweetest person, I must have called a dozen times to ask questions and every time they were so sweet and had immediate answers, best part is they answered the phone super fast with no automated recordings to deal with. I called yesterday late afternoon and we were able to have our car fixed early this afternoon. Super speedy and the price was much lower then the competition. The repair man was super nice too and did such a great job! Don't waste your time looking at other companies these guys are the best!

I contacted Auto Glass CT Plus early morning when my car was broken into and luckily they were able…read moreto find the glass I needed to repair when others were not so lucky. I am glad I went with them, because my experience was top notch. The installer took the time to walk me though what he would be doing and submitted the necessary paper work to my insurance quickly and professionally. I highly recommend this shop.

Julian is the tech you want at the Rocky Hill location. The west hartford location did a very poor…read moreinitial replacement and it was very stressful, but thankfully I found Julian and the Rocky Hill team. Extraordinary attention to detail, very honest and professional. Looks BETTER than new!!! Very satisfied.

**Horrific Experience with SafeLite - Avoid at All Costs!**…read more My experience with SafeLite has been nothing short of a nightmare. I purchased a 2022 BMW in February, and SafeLite replaced the cracked windshield before I picked it up. From the start, the windshield had a whistling noise. SafeLite suggested a replacement, but it took them months to get the glass in stock. Multiple appointments were scheduled and canceled due to their incompetence. Finally, in May, they replaced the windshield again, but the calibration failed, leaving the safety system non-functional. They told me it's safe to drive and will call me when the OEM glass is in stock. They have not called back. Almost two weeks later, after recent rains, I discovered water leaking into the cabin, and now all of my climate control buttons and heated seats to stopped working. This is going to be thousands of dollars in repairs. I called SafeLite over Memorial Day weekend and was escalated to customer care, but they were out of the office. My car is currently at the dealership getting assessed for damages, I have called SafeLite customer care FIVE times, and they keep trying to contact this shop and no one is calling anyone back. Technicians voicemails are full. Owners, if you are reading this please call Customer Care back immediately they have been calling and emailing you. This shop will be responsible for all repair bills. This issue is a huge inconvenience and clearly shows SafeLite's negligence. SafeLite has displayed a shocking level of incompetence and irresponsibility. Avoid them at all costs!

Thank you to Anthony and Danny.. They are extraordinary people and employees... They were extremely…read moreprofessional and compassionate at the same time... They guided me on how I should make my own personal decision.... Angels from Heaven!!! Much appreciated::: Marie

Quality work. I wish there were more choices for this type of glass work though. These seem to have…read morea monopoly on single pane glass repair