Mike closed his shop I dropped off an engine never got it back he moved from this location I have…read morehis cell number but doesn't pick up calls DONT WASTE YOUR TIME WITH MIKE find someone that's reliable maybe he was good at one point but not anymore .

The run around, lies, incompetence…read more Only go to this shop if you want to baby sit the laziest mechanic you've ever seen. MIcron will make promise after promise and do absolutely nothing, not even call you back, not even apologize for wasting your time. Here's the exact timeline of what happened: Week 1: -Saturday, bring cylinder head in. Told that they'd get around to it by Wednesday. -Wednesday, no call. Week 2: -Monday next week, I call at 11am. Nobody picks up, nobody calls back. -Tuesday, call again. They say they'll get around to it by Friday. -Friday, no call. Week 3: -Monday, call again. They say they'll get around to it by Thursday. -Thursday, no call. Week 4: -Monday, call again. They didn't get around to it. This wasn't a complicated job, and it was the precursor to thousands of dollars of work. You absolutely need to avoid this place. Do whatever it takes to never go here.

I dropped off a set of motorcycle fairings on November 15th and paid a $750 deposit for paint work…read more Unfortunately I have not received responses to multiple calls or texts over the past three months. I also stopped by during posted business hours and the shop was closed. I would simply like to retrieve my fairings.

They did exactly what they said they would do and had it ready when they said they would!read more

I'm a first-time motorcycle buyer and I had a great experience with Chicago MotorWorks. The…read morepurchase was quick, straightforward, and stress-free. I bought a 2023 Triumph Scrambler 1200 XE Chrome Edition, and they made the whole process feel easy from start to finish. Huge shoutout to Bob--he was incredible with communication, answered all my questions, and kept me updated the entire time, especially with shipping and delivery timing. Everything happened exactly how they said it would, and I felt taken care of the whole way through. If you're looking for a smooth buying experience and people who actually follow through, I definitely recommend Chicago MotorWorks. Thanks Guys the bike landed safe and sound on time all the way to Cali

I previously left a high review as a client who not only purchased a motorcycle from them, but used…read morethem for service. After my last experience with them, I will never bring my motorcycles back to them for any type of service. As a repeat client, it shouldn't be that hard to set up appointments, but their communication is horrible. It literally took me three weeks to get back to me. It is next to impossible to actually reach someone direct. You are always told they're on the phone or meeting with someone and then it could be a day or three days before someone get back to you. The only person who was responsive in of both in my previous experiences recently was Jordan. For this recent experience, I was adding crash bars to my motorcycle a newly acquired Triumph, resolve a service light, handle three nationwide recalls, and get an oil change. To their credit they did a nice job on equipment install. One recall with for replacing the back tire and the other recall with bleeding the clutch for a known issue. They got back to me that Triumph could not get me a replacement tire timely but would cover the cost of a new tire which they provided. They did put on a new tire with a 2024 date stamp. I was contacted about getting service and they recommended changing clutch fluid even though the bleeding the clutch was one of the covered recalls. It was at that point I said deliver my bike without adding anything else. I have other mechanics that can do oil changes. The kicker is that after they return my bike and as I was putting it in my garage I noticed that scratched one of my black side aluminum side panniers. I immediately sent before and after photos indicating the fresh scratch (with black marker that someone tried to conceal) It's 3" long and quite visible. It's not with replacing but just bothersome. Jordan was very responsive and got back to me that they didn't know where that could've happened. Noah, who picked up and dropped off the motorcycle took video recordings both times and I asked them to review. I've yet to hear back from them. It has been exhausting dealing with them. If you're looking to purchase a motorcycle, I would give sales department high rating, but avoid their department for your sanity.

The quality and value was outstanding!!! I had scratches on the backside of the driver's side of…read moremy car! Havana Kustoms did excellent work.It looks brand new.

First and foremost is the communication. Frank is great about returning calls and responding to…read moretexts. I had 2 motorcycles repainted this winter 2025, and both projects turned out beautifully. I was kept in the loop about every aspect of both jobs, including being sent pics of the process along the way. I always knew where they were at, and when to expect completion. Havana's pricing is very fair and competitive, plus the quality of the work is top notch. Great local business that takes pride in their work, and provides honest and detailed information about any and all work to be performed. Highly recommended. Thanks guys!​

This place was awesome. Everybody is very knowledgeable and friendly. I took my bike there, and I…read moregot it back in a timely manner and a very decent price.

From the owner: High-End Audio for Harley-Davidson 🔊 Custom sound systems…read morethat turn every ride into a concert. 🔧 Expert maintenance + tire service. 🛞 Big Wheel Bagger specialists – 26", 30", 32" builds dialed in. Your Harley deserves the best—hear it, feel it, ride it.

I brought two of my bikes over to Malaprop recently to have some work done on them. They are…read moreexcellent to work with, the work was meticulous and the pricing was great. Extremely happy to have them in the city! Both bikes were in and out exactly when they promised and I have no hesitation highly recommending them to anyone looking to have work done for routine maintenance, upgrades or modifications. The shop is really cool and almost looks like they had an architect design it. Check out the Elvis when you're there, almost worth a trip by itself.

From the owner: Custom Motorcycle Builds & Serviceread more

I used services to tow my bike Breakout it was taken care and handled safely and on time given by…read moretransporter

I've used them twice and both times the service was exceptional and the pricing very reasonable…read more Five star service, I highly recommend.

I hired Mike to move a motorcycle from a friend's house in the city to my place in the suburbs…read more Setting it up was really easy,Mike responds quickly to texts unless he's on a job. He called informed with everyone involved the day before and the pickup and dropoff were pain free. Mike is a nice guy and was personable upon meeting. The fee was fair, especially since the bike isn't currently registered or insured, so can't be ridden for very long as a result. Mike is highly recommended for moving all your motorcycles.

Mike is the man. He has moved my bike a few times. Today he fixed a flat tire and installed a new…read morevalve stem without asking for extra $$. He is very knowledgeable and just a pleasure to deal with overall.

I got a flat tire at 10:00 pm in the city and pulled into a nearby gas station. Luckily, there…read morehappened to be a tow truck finishing up a job, his name was Nate, and I asked if he would be able to help me. He helped me replace my flat tire with my spare tire and helped me fill the spare with air. When we realized the spare was not going to work with the pressure of the air from the gas station, so Nate towed my car and brought us to their shop that is open 24 hours. He fixed my spare tire and gave me a new tire easy and fast. It was incredibly reasonably priced and an overall really great experience. Nate was so kind and helpful and made sure my car and myself were okay. I recommend their services.

Towed our car to their repair shop for $150. They couldn't fix the problem, so we had to pay them…read moreanother $150 to tow it to a shop that could fix the issue, then they had the nerve to charge a $125 diagnostic fee when they couldn't even fix the problem and a $10 fee for not paying with cash. So I basically paid at least $275 needlessly when they weren't even able to fix the problem.