Called over and asked if I could get an oil change while I waited? "No problem, we'll squeeze ya…read morein." Stood there and watched everything with an interest in maybe DIY next time. Was I asked to wait outside or in office? Nope, we talked bikes for about an hour and these guys answered questions as if I'd paid for a class. Nice people, fair pricing, and solid professional service. Not many, if any, good bike shops around this Northside area of the city, especially one that will do the work that day. Five big stars for the guys at EPM!

No. I don't believe those reviews reflect the experience I had…read more This isn't a place where you drop off your bike and get quick, same-day service. I brought my Ducati in for a general inspection, which cost $170. It took about 15 days and several follow-up phone calls before I finally received the diagnosis. By then, I picked up my bike after waiting two weeks. They emailed me a list of recommended repairs and instructed me to check off the work I wanted done. I replied... and then heard nothing for over two months. What really bothered me, though, was their approach to repairs. One item on the inspection was loose heated grips. Yes, they were loose, but they were still in excellent condition. Their recommendation? Replace the entire set. An honest mechanic would have said, "We can probably fix that with a $5 tube of grip glue and save you a few hundred dollars." Instead, the solution was to replace perfectly good heated grips. My Ducati is due for a Desmo service soon, which typically costs $1,200-$1,800. After this experience, I'll be taking my bike somewhere else.

The owner Aaron is a great guy, super transparent, honest, and never scams like a lot of other…read moremechanics do. He's a guy you can actually trust! I bought a car from him and absolutely love the vehicle -- he made the process smooth and straightforward. All around, fantastic business. I will be bringing my car back here if it needs maintenance!

By far the lowest priced quote I received to have them install a suspension lift kit on my Jeep…read moreWrangler. I will update my review when the install is complete and will be sharing this wonderful place on all the Jeep Wrangler forums for others searching to have their lift kit installed. Update: My lift kit is still doing great. The installation was perfect! Can't wait for them to do future work on my Jeep Wrangler. Just wrote a review for them on the Wrangler forum because they did so well and were priced perfectly! Thanks again!

My RA sent M&N to give me a jump. Nick was amazingly persistent through patchy cell service, two…read moreparking garages, neither of which would accommodate his tow truck, carrying his charge pack into the garage, asking for directions to my location, troubleshooting an engine he hadn't jumped before, helping me load my stuff into my car and finding our way back to his truck. I am humbled. I needed an encounter with someone knowledgeable, conversant, and determined to get the job done!

unfortunately, the owner passed away, and we have been told that they will not be reopening. It's a…read morereal shame cause this man who won the business. Wayne was an excellent mechanic and so were all his mechanics.

Mark so honest in his quote to replace a transmission for a older Sentra. I had him service my 2020…read moreFusion transmission and was extremely satisfied. I recommend him for any work you may need done. Always available to talk to you about your work being done.

Awesome work great service. Honest and transparent communication. Affordable compared to many shops…read morein this area highly recommended. My car was misdiagnosed several times with crazy quotes beyond the value of the vehicle. Took it to Mark At Value transmission. Was able to diagnose the issue within a few hours and get the car back on the road within a few days without breaking a hole in my pocket. Very thankful that I found an honest independent mechanic in a long time.

The best!! Excellent thorough Mechanic. Extremely knowledgeable and fair pricing…read more Jake is the best!!

Excellent timely service at a great price . Due to cancellation I got in at an earlier date. New…read moretires make my car ride like new!

Have been going there for over twenty years. Very honest, friendly and professional. They do…read moreexcellent work! While it's recommended to call ahead to schedule an appointment, sometimes they get you right in. The best and most important part is that they will do a great job on your car whether it is something as simple as an oil change or more complex. They will do it right and they stand behind their work.

The best in the business. Honest. Dependable. Fairly priced (if you're going to the dealer for…read moreservice your being robbed). Trustworthy. I cannot recommend them enough. They do it the right way, always in all ways.

When I was last at the dealership service center for an oil change last summer, I got a huge list…read moreof services my car (2016 Mazda CX-5) was due for. Considering my car is 10 years old and that I've been putting off some of the services for a while, I decided that it was time to get those done; however I didn't like the price that I was getting from this place or the other Mazda service centers I called. I figured I'd give a local shop a try and I'm extremely glad I did! From the very first call I was already feeling good about these guys. Lee picked up the phone pretty quickly; I asked if I could email the list of services to them and get their quotes, and he said no problem and gave me their email. He also answered a few other questions I had and kept everything effortless and professional. After I emailed them I got a quick reply from Brian who also answered my questions and provided the quotes, which were much more reasonable! It was very easy to make an appointment for my car, and even when I had to reschedule there was no trouble doing so. I dropped my car off in the morning and met both Lee and Brian who were both very friendly and personable. Their waiting room is comfortable with a TV, a fridge with water, and even some toys to keep kids occupied while you wait. Since I was leaving my car for the day I brought my Onewheel electric skateboard, which Lee saw, and he showed me his e-bike and we talked a bit about PEVs (personal electric vehicles) before I rode my Onewheel back home. My car was ready for pickup by the end of the day as they said it would be, and it's been running great ever since! I also recently got an oil change there and it was probably the fastest one I've experienced from giving them the keys to getting them back (no more than 45 minutes, compared to the dealership service center where I've waited ~90 minutes on average). Everything has been uncomplicated with no surprises so far! Aside from the quick and straightforward work that they do, I also appreciate that they have a rewards program that helps you save money on future services. They are also regular sponsors of local events and are a big part of the community. It feels much better bringing my car to a local shop that supports and gives back to the community rather than going to a dealership that doesn't really do that. I'll definitely be returning here again!

Tire of AAA. Went there for an oil change. Everyone seems very professional. The price for the oil…read morechange seemed fair. The price for the cabin air filter replaced was $75, ouch. Despite an appointment, it took 1 hour & 15 minutes.

I've went to Eric a couple times for my Lexus GS 350. Every single time he's done a great job with…read moremy repairs, Axle, check engine covers, exhaust work. He offers a very fair price compared to other mechanics when I've reached out for quotes. I feel content and confident that I get treated with respect and I can confirm he's honest about how much parts and labor are. Don't hesitate to get your car repaired here.

** Detailed Review**…read more Hello everyone, I had just got around to be able to write a review for Auto Plus of Chicago. I will write a detailed review of my personal experience with them. I have a 12' Lexus IS250 and I was involved in an accident where my front and rear bumper needed to be replaced. I was looking for many local shops that had fair pricing and good reviews, reviews always go a long way. I found Auto Plus of Chicago with 4+/5 stars. I had spoke to the owner, Sam, about pricing. He gave me a very reasonable price for paint+install. I had ordered the front and rear bumpers on my own, I just needed the shop to paint+prime and install them for me. 04/06/2021- This was the first day that I came in to drop my car off to the shop. At first glance this shop looked very unprofessional, it looked like no one even worked here, not a single worker to be found, except the janitor. I walked around and found one of the workers in the office. I told him what I needed done and that I spoke to Sam. I left the bumpers there for them to paint and they said they would contact me when they are ready to be installed. Sounded good to me. 04/06/2021- I was told the bumpers were done and to leave the car at the shop for installation, which was fine with me, shouldn't take long at all. I was told that their painter broke their back and it would take longer than usual, I understand accidents happen so that was fine. 04/17/2021- I was told the car was ready. I came into the shop to notice the paint color was off and there were smudge marks everywhere. My car is nebula gray, while the front and rear bumper were painted like a light blue shade. I said I'm not taking it and to fix this and let me know when it's ready. 05/06/2021- I was finally told the car was finished this time and I came into the shop, this time the paint was matched fairly accurate and weren't many smudge marks which looked fine to me. The funny thing is they got this paint from Sherwin-Williams, which was right across their shop... I thought I would had a smooth and easy process with this shop, but of course with my luck right when I came in to make a deal with them is when these new workers bought the shop. Previous owners seemed to care much more about customers and provided quality service. Overall, this shop is VERY unprofessional and no one seems to CARE about any customer satisfaction. If you actually want some decent customer service the only person I recommend talking to is SAM, absolutely no one else at that shop has any idea what they are doing and they are very unprofessional. It took EXACTLY 1 month for me to get my car just to get the FRONT and REAR bumper painted and installed. A job like this should take a WEEK at most, realistically a couple days. I had to come in THREE separate times to look at the car just to even see if it was right. The first and second time were absolutely ridiculous and I would feel embarrassed to even offer a customer a vehicle looking like the way mine did. At-least the third time they got it right, there were a few minor fixes, but at that point I just needed my car back. BEWARE IF YOU CONSIDER COMING TO THIS SHOP