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    Premier Auto Team

    5.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

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    Services - Premier Auto Team

    Auto brake repair

    Auto engine repair

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    Pete's Service Center

    Pete's Service Center

    4.6
    (32 reviews)

    I requested an inspection and they were very trustworthy, thorough, and friendly. It was easy and…read morefast for them to look at my vehicle. Will definitely be back when i need repairs or an oil change.

    I brought my 1996 Miata to this shop about a year and a half ago to diagnose extremely unusual idle…read moreissues and a non-working speedometer. What I experienced was unprofessional, disappointing, and ultimately proved they either mishandled my car or failed to properly diagnose very basic problems. When I got my car back, I immediately noticed that my gauge cluster hood (the plastic visor over the instrument cluster) was shattered. This was NOT broken when I brought the car in. When I confronted them about it, they denied responsibility and claimed it was already like that. This was extremely frustrating, especially since the mechanic admitted he had removed parts around the cluster to inspect it. Anyone familiar with older Miatas knows those cluster hoods are very fragile, and improper handling can easily crack them. Instead of taking accountability, they insisted they didn't do it. They tried to show me CCTV footage, but the footage they showed was AFTER the mechanic had already worked on and test driven the car. This proves nothing. There was no clear footage showing the condition of the interior when the car first arrived. It felt like they were trying to deflect responsibility rather than resolve the issue honestly. The owner also became defensive and emphasized how reputable their shop was and how long they had been in business. My dad came with me to discuss the situation, and the interaction became uncomfortable and confrontational. Instead of resolving the damage they caused, they simply waived the diagnostic fee, which doesn't make up for breaking a part on my car. Replacement cluster hoods cost around $100, and the principle of accountability mattered more than the money. Their diagnosis itself was also incorrect. They told me my idle issues were likely caused by a bad MAF sensor. I didn't fully trust their conclusion, so I took my car to another shop for a second opinion. They disagreed with the MAF diagnosis. Later, I personally discovered the real issue was a faulty fuel pressure regulator, which I replaced myself and fixed the idle problems. Even worse, I eventually found that my speedometer cable was completely unplugged. This is a basic mechanical connection that should have been checked during diagnosis. Either they unplugged it and forgot to reconnect it, or they failed to notice something incredibly obvious. Either way, it demonstrates poor diagnostic effort and lack of attention to detail. They also test drove my car without informing me beforehand. While test drives can be part of diagnosis, the lack of communication combined with the damage and incorrect diagnosis only added to my distrust. Overall, my experience with this shop was extremely negative. They broke a part of my car, denied responsibility, misdiagnosed the actual issues, and failed to identify something as simple as an unplugged speedometer cable. The only resolution offered was a waived diagnostic fee, which felt like an attempt to avoid accountability rather than properly resolve the situation. I would not trust this shop with my vehicle again and cannot recommend them based on my experience.

    Premier Auto Team - autorepair - Updated August 2026

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