Adasha from CarVision was kind and helpful during our visit. The car was priced well and as…read moreadvertised. This is important since we made the commute from out of state to purchase the vehicle. Overall we would recommend CarVision.com.

great service very friendly ask for Adasha!!!!! best service in New Jersey Couldn't ask for better…read morework

Jayna was amazing! She was so nice and really helpful. You should definitely ask for her.read more

I've had a terrible experience working with this place. Complete waste of my time. The first time I…read morefound a listing online I was interested in. When I messaged the sales person who was working with me and asked for a true out the door price because I didn't want to waste anyone's time and wasn't going to buy if there was hidden fees involved, they completely ghosted me and stopped answering my calls. A few weeks later, I found another listing I was interested in. I paid a mechanic $200 to go and inspect the vehicle before I drove 2 1/2 hours there. I confirmed with the sales person several times that the vehicle I was interested in was available and ready for inspection from the mechanic I was sending, even up to a half hour before the mechanic arrived. When the mechanic arrived, they told him that the vehicle was in the body shop and he was unable to look at it or inspect it because the body shop was over an hour away. This just seems so suspicious and brings up so many red flags. I'm out my $200 now and I absolutely do not want to work with the dealership, especially after reading other reviews. I asked to speak with a manager because I wanted them to reimburse me for the $200 they lost me, He told me He would credit me $200 on another vehicle and that their best sales person AZ will call me back in a half hour. AZ Never called me back and I'll be taking them to small claims court for my $200.

A straight forward experience. did not try to push extras or this or that…read more we were very pleased with our experience in getting my mom in a car that is affordable for her being on a fixed income. we never felt rushed or pushed. we were shown how to manage all the different options inside the car before driving off the lot. I would go back here before anywhere! I'll recommend to anyone asking where to go!

Had a great experience here! They made the process smooth and enjoyable from start to finishread more

I am sharing my experience to help others make an informed decision…read more I purchased a BMW SUV from VIP Auto, and since the time of purchase, the vehicle has had ongoing mechanical issues that have significantly affected its reliability. The vehicle has spent more time being repaired than driven. I made multiple attempts to have these issues addressed through VIP Auto, but I was turned away on several occasions or unable to receive consistent support. While one member of management did assist with some repairs, the overall condition of the vehicle at the time of sale raises serious concerns. After the purchase, I was informed by BMW service professionals that the vehicle showed signs consistent with prior accident-related damage, including observations made during service. This concern was also acknowledged in follow-up discussions. This information was not disclosed to me at the time of sale, and I was not provided with a vehicle history report such as a Carfax prior to completing my purchase. Additionally, there are visible areas on the vehicle that appear to have been repainted. This would have significantly impacted my decision to proceed. I also purchased an extended warranty, which I continue to pay for; however, it was extremely difficult to find a repair facility that accepted it. By the time I located a participating mechanic, much of the coverage period had been lost. After seeking service directly through BMW, I was presented with thousands of dollars in necessary repairs. Even with partial assistance from the dealership, I still incurred significant out-of-pocket expenses, including tires and ongoing repairs. To this day, the vehicle still requires service. In addition, I was placed into a high-interest loan and attempted to contact the salesperson regarding refinancing, but I did not receive a response. Due to the repeated mechanical issues, concerns regarding undisclosed prior damage, and ongoing financial burden, I have explored my rights under New Jersey consumer protection and lemon law guidelines. This has been an extremely difficult and costly experience. I strongly encourage anyone considering a purchase to obtain an independent inspection, review all vehicle history reports, and carefully evaluate warranty and financing terms before proceeding.

IF You want a car that runs, I suggest you do NOT buy a car from here…read more After they give you an insanely high price do NOT. Expect them to call you back if you have a problem with the car Get ready to ARGUE & FIGHT once they make the sale because they will not help you with anything

I reached out pretty late around 8 PM and honestly expected to hear back the next day, but Emely…read moreLehm went above and beyond. She responded quickly, got me scheduled for the very next morning, and even had a loaner ready for me with no hassle at all. The whole process was smooth, professional, and really convenient. I've been coming here for a good amount of time now and I truly have nothing but positive things to say about the service and the staff. Experiences like this are exactly why I keep coming back. Big thanks to Emely for the great customer service and for making everything so easy. Highly recommend!

I cannot say enough good things about Holman INFINITI…read more I was on my way to see my mother, who is currently on hospice, when my car suddenly wouldn't start. I had already needed to have it jumped twice and was terrified I wouldn't make it to her bedside. I brought my car to Holman at the very end of the day on a Friday, expecting to simply leave it there for the first available appointment on Tuesday. After hearing my situation, the entire team pulled together in a way that truly touched me. They went above and beyond to get my car repaired quickly so I could get back to my mother. Their compassion, professionalism, kindness, and sense of urgency meant more to me than I can properly express. Every interaction I've ever had there has been professional and courteous, but this experience was on another level entirely. I genuinely cannot understand how anyone could leave anything less than a 5-star review for this place. Thank you, truly, to everyone at Holman INFINITI for your kindness and humanity during such a difficult moment in my life.

Brought my car in for service. I had a great experience with Spencer. He had a car ready for me…read morein the morning and when I returned my car was done. He was very communicative on what needed to be done. Very happy with my experience and moving forward would like to continue using Spencer as my service advisor.

When me and my fiancé first walked in, the sales reps looked at us, did not greet us, and pretended…read moreas if they did not see us. It made us feel like maybe they thought we did not have any money since we are black. There were no customers there at the time. Carmelo was the only person to come over and greet us. He did an outstanding job finding a car with everything i desired in it. He only had to show me two cars to find the right one. He made the buying process easy and was very patient. Even after buying the car, he checked on us to see if we are still happy with it. I am very pleased with his service and the car I purchased. When I returned to pick up my plates, Al of the sales reps greeted me. Go figure...I give 5 stars for Carmelo but not for the business.

I bought a car from this dealership and experienced so many issues with it after driving off the…read morelot. I came back within the following couple weeks to get the car problems fixed, and I was brushed off with the suggestion to go to AutoZone and buy a couple new parts. Extremely unprofessional. Unfortunately, I went to AutoZone and I still had to return to Maple Shade for persisting issues that were covered under my warranty. Their solution was to put a patch on my tire and send me on my way. One of the people who works there even yelled at me saying, "take your car and leave" when I asked if more could be done for the car. I never raised my voice or got upset with this man, and I was simply trying to handle business as a new car owner. Please learn from my mistake -- do not do business with Fiat of Maple Shade. They are a mess, to put it lightly. I genuinely felt as if they did not care about me as a person or a customer - so much so that they felt the need to yell in order to get me out of their establishment. Can't make this stuff up. I wish I never found this place. 0/5

Hello, I would like…read moreto share my experience with Fiat deadler Maple service. Two days ago I dropped my car in their service center for the second time, because the black plastic protector of engine fell down and was dragging on the ground. Probably when they changed my engine someone forgot to put back the bolt and fix the plastic protector back to the bottom of the car. They fixed the plastic protector on the bottom of the car with a zip tie. Well, it works, but it worked for little bit. The plastic protector fell down on the other side. I would expect that original service of Fiat would fix the problem completely. If they see that half of protector is falling down, I would expect that they put a bolt and fix it appropriately. I find it extremely unprofessional that they fix a falling part by a plastic band. I can do this at home and I do not have to drive to their dealer over one hour away! I gave you my car to completely check and fix. After what money I spent at their service $3,500, I would expect that I do not have to come to their service two times in one week. If their work on the engine what they changed is like putting a plastic band on a falling part, I can expect that the engine will break down soon too! Tomas Picek. t.picek@seznam.cz.

Horrible experience. I paid in full in cash, and the sales team gave me some line about processing…read morefor 10-15 days rather than give me the title. When I called and asked about it I was screamed at over the phone and hung up on. Moreover the car reeked of cigarettes which was not noted in the ad, and Carmax tried to get it out twice and failed with the smell getting covered for 12 hours then back in full force. They offered to replace the windshield which was chipped but only made a safelight appointment and replaced it with a non OEM part, and refused to use the OEM part. I returned the vehicle and made them give me my money back and never want anything to do with Carmax ever again. Fuck Carmax they give you nothing but trouble and grief.

It's been a long time coming for me to sell my car. Thank goodness I didn't do so before Carmax was…read morea thing...seriously. When I was looking for quotes, I noticed Carmax ALWAYS gave me the highest bid. So I decided to go with them. On the day that I chose to sell my car, they had an opening that same day as well. say WHAT?! Most other places would've been booked out already. Took about an hour to drive there. When I got there, I was impressed how spacious and clean the building interior was. The inventory lot was also huge. When I walked in, my name was on a screen showing that I had an appointment, and the check-in guy pointed me to the Business Office. When I got there, I had to scan a QR code, enter in my offer code that was emailed to me, and pass off a copy of my car key. Not even 5 minutes in, a Carmax representative went out with a clipboard and my key and started appraising my vehicle right then and there. Needless to say I was anxious, thinking that my mileage getting there would've affected my appraisal (I know, silly me...) After the appraisal, I was so shocked to see that they matched my appraisal online and there were NO HIDDEN FEES! What they said they would offer me was what they were offering right on the spot. They gave me time to clean the car and collect any last minute belongings. That was probably the most bittersweet moment of them all - saying thank you and goodbye to my car that I no longer needed. I drove the car into the service area, and they started cleaning and removing the plates right away. Dawn was an amazing representative that took care of finalizing the documents, and made the transition from car to check super personable and human. Altogether, this transaction took about an hour and 15 minutes, which is also wild because I wasn't expecting such a smooth transaction. I'm super thankful for Dawn for her amazing customer service and this Carmax for an efficient transaction! May whoever gets my car next take it to make some amazing life memories - both mundane and adventurous!

Ive been waiting almost 3 months for title and plate, I hope they have it soon or I will be making…read morea big problem with them, wish I checked the reviews before I bought a car from them, the car has been fine thank God, just after reading the reviews I hope the car the sold me has a clean title. Not to mention they sold me a car that died 2 days after buying it. I went back to them and they traded me out of that to another car, this car is reliable but still waiting on title for a car I bought almost 3 months ago

I can't stress enough how deceitful this two location used car dealer is! Do not buy anything from…read morethis dealer....they will sell you anything just to get your money. There are many other dealers, more responsible and reputable. FYI if you buy a car in Pennsylvania they are REQUIRED to meet basic safety / inspection. New Jersey has very loose standards vs PA.