Laughable joke of a dealer…read more Service / parts area caught on fire No real apologies. People are pretty unfriendly, service is extremely slow and communication poor

I recently had the pleasure of working with Eric Loftlin at LRJML and I couldn't be more satisfied…read morewith my experience. From the moment I walked in, Eric made me feel welcome and at ease. What really stood out to me was his patience and guidance especially when it came to understanding the financial aspects. This was my first time leasing and Eric took the time to explain everything in detail, never rushed me or made me feel pressured, and eased all my overthinking! Thanks to Eric, I was able to make an informed decision that I feel confident about. His expertise, professionalism, and exceptional customer service truly set him apart. I know Eric will always be available for a quick question or to calm my nerves! I highly recommend both Eric and LRJML Thank you for making my experience a positive one!

This was truly the best car-buying experience we've ever had! We've owned Lexus and Mercedes-Benz…read morein the past, but our experience with BMW and our sales associate, Brian DiPaolo, was on another level. Brian was exceptional--friendly, knowledgeable, patient, and understanding. He made the entire process so smooth and enjoyable. We originally came in to look at a certified pre-owned X5, but after a test drive, it wasn't quite the right fit. Brian suggested we try the X1, and we instantly fell in love with it! Thanks to Brian's guidance and professionalism, the whole experience was effortless from start to finish. We absolutely love our new BMW and will be recommending Brian to everyone we know. Thank you, Brian--you're the best! Now, time to learn all the bells and whistles of this beautiful new car.

I found a 2024 BMW 440i convertible @ Devon and it matched everything I was looking for. I worked…read morewith one of their salespeople who at first was good then started not to return calls, follow up, etc.. I made it very clear that if this is the way your going to do business, I will go elsewhere. His tone changed and we finalized the deal. Now the horror show begins... It was an out of State purchase so the tags needed to come from a different state. We traded a car in and it should have been an easy plate transfer. On the recommendation of Noel, the biz guy he indicated that it would be easier to get new plates. So we leave the dealership on temp 60 day PA paper plates and waited well over 60 days and no plates. Endless calls, Stories,,blah blah and finally, one we threatened the dealer with legal action did we see the plates. Of course they blamed a third party for all of the issues but we know better. Sad, as we would have bought another vehicle through them but they burned that bridge! caveat emptor!

A word to the wise. If you buy the Grenadier and it has a roof rack on it with large tires,it will…read morenot fit in a standard garage with a height of between 7 and 8 feet. We didn t want the roof rack to begin with but the dealership would not take it off or offer a credit. I ll try to sell it aftermarket but not holding out too much hope. Once we left the dealership with the car, they were no help.

From the owner: At RDS INEOS Grenadier, The Standard Is Excellence. Our exceptional customer service sets the bar…read morehigh in the industry, and our impressive inventory of unique INEOS Grenadier models provide an automotive experience like no other. Our unique vehicles are designed for the true automotive enthusiast and can handle everything from off-road adventures to family trips. From the Devon equestrian community to the Newport yachting crowd, a rare INEOS Grenadier is sure to turn heads. Learn more about this exclusive brand that's already earned an outstanding reputation for quality, luxury and durability. We can't wait to assist you at RDS INEOS Grenadier in Devon, PA!

Today I met a wonderful person named Caroline !! She more than put my mind at ease. Her ability to…read moreunderstand what I was explaining and show true compassion for the situation was truly AMAZING. She was able to get my car in for a service check Monday and allowing me to drop my car on a Saturday. She cared that I have a baby riding in my car and the safety factor was imperative. The employee that I had contact with first lacked proper customer service skills. I am grateful for Caroline and Gus. He was able to anchor the baby seat for me. Gus went out of his way to be helpful and made us feel valued and important. So I can just say WOW !! Caroline , thank you. Gus thank you . A shout out to Steve the sales manager also for his caring mannerism and helping me when I am there.

Pathetic. They don't seem to understand the whole concept of appointment setting, as I waited an…read morehour and then just left. Two overweight, poorly dressed women sauntered in and just sat down at one of the Willy Loman-types that they have working there so I guess people should just show up and skip the nonsense they require for signing up to test drive a car. This is why I tell my kids to work hard in school, they don't want their only work options to be places like this.

Great experience overall while I was shopping for the car. Marie was great. Very friendly, patient…read moreand helpful. The showroom has huge collection of Subaru Vechicles, Managers and sales team is always willing to strike a deal. I will definitely consider this place for my next shopping.

This review is for the service department. We brought in our Solterra for loud rear motor sound…read more(which we suspected was a rear motor failure) and also for a creaky door. After they checked the car, they said actually all 4 of our doors were creaky but that their solterra in stock also creaked so it must be normal. They also said the loud rear sound was normal. We doubted them after their odd claim that all Solterra doors creak so we took the car to another dealership and of course, not only did they fix our doors, but they also confirmed a complete rear motor failure. Definitely not trusting this service department.

Very professional and friendly shop, they diagnose and address the problem accurately, They don't…read morejust throw parts at the issue, unlike some new car dealers.

If you need a trusted car spot that is run by experts who don't nickel and dime their customers J&J…read moreis your spot! Bill is awesome and really cares about his customers. My car needed a new water hose and every where in the area was giving me an outrageous quote with a week long wait. J&J got me in within two days and had the lowest price around. They did a fabulous job. I am beyond happy with their work. My car is back in perfect condition. I will absolutely continue using J&J.

This dude know their shit I will give them my business any day of the week and on of my cars…read more They make sure you are treated well every time. Bob and CHris know their cars for sure.

I spoke to Bob at Garttmeyer and he told me to bring my daughters car in "this week is good". The…read morenext day he told us they couldn't even check it for 3 or 4 weeks. Then he say's "we can't work on your cars anymore'. I never had them work on my cars (and I'm glad I didn't). I was extremely polite to him and when I asked if I said something wrong he replied "It's not personal" Huh? They seem to be "two faced" but come off as "very nice". I would stay away from them. I AM VERY INSULTED!!! I think I asked too many questions ( in the nicest way possible) Bad customer treatment. STAY AWAY!

Latest update I was refunded my total transfer fee - Because of "Yelp" - the manager at this…read morelocation called me directly and everything worked out to my satisfaction - Therefore I would consider referring friends to this location - however to stress pay nooo fee's unless you are positive they have the car you want - and you have paperwork stating that. Their prices are very very fair

I Purchased a 2023 Dodge Charger from Enterprise Car Sales in Conshohocken Pa on Friday 3-21-25 and…read morethe whole Experience was made Easy and a Pleasant experience by Rachael Jacob the Sales Lady that took me through the whole process. After Having a Bad Experience at Another Enterprise Location this was the Complete Opposite that I couldn't be more Happy with. The Car was Super Clean from Top to Bottom . Tire Tread looked like New . Myself and my Son took the Car for a long Ride and we Visually Checked everything we could. It will be checked by my Mechanic before the 30 Day Return Policy is Up. If you want a Pleasant Experience in Purchasing A Used Car go See Miss Rachael Jacob at Enterprise Car Sales in 1207 west Ridge pike Conshohocken . Sincerely, Anthony Locchetto

Robert Hernandez, the General Sales Manager, provided one of the most unprofessional customer…read moreexperiences I have encountered. I visited the dealership with the intention of purchasing an Acura RDX or MDX within my stated budget of $40,000. I worked initially with Richard Giuliani, Sales & Leasing Consultant, who was courteous, welcoming, and helpful throughout the process. However, once Mr. Hernandez became aware that I was attempting to negotiate pricing--a standard and reasonable part of the car-buying process--his approach toward me changed significantly. He intervened abruptly and questioned me in a manner that felt confrontational and dismissive, including interrogating me about a prior purchase made at a different dealership. His tone and demeanor made me feel uncomfortable and disrespected. I left the interaction feeling attacked rather than valued as a serious customer. Additionally, I am deeply concerned that racial bias may have influenced how I was treated. As an African American customer, the level of hostility and lack of professionalism I experienced stood in stark contrast to the respect one should expect in a sales environment. I am a high school personal finance teacher in North Philadelphia, and I routinely educate my students about consumer rights and discrimination in the marketplace. It is disappointing--and troubling--that I personally experienced the very behavior I warn my students to be vigilant about. This experience reflects poorly on dealership leadership and raises serious concerns about customer equity and professionalism.

Service only review. Service only. Brian and Tom were amazing Very positive experience from drop…read moreoff to the final bill. A+ experience.

I stopped using this mechanic because they release customer information to 3rd parties. They use…read moreMitchell service/software (inputting all your info including name, address and the car identifiers), a third-party that is not constrained as to how they can redistribute your information, which they do -- to multiple other third-parties; as a proof, you will get contacted by many of them in connection with your Lament repairs. Who wants a stranger go to your address to watch your wife and kids while you are at work?

Last week I had a 300 mile drive from Vermont to Radnor to drop my daughter at school. Throughout…read morethat drive my car had warning lights and my steering wheel started to vibrate a lot and my car was making strange noises. I called Laments one evening at closing time and they graciously told me to bring my car by first thing the next morning. I headed over the following morning and the owner took about 45 minutes to drive my car, diagnosed the problem and made the minor fix. He fit me in without an appointment and was so helpful!