After some unsuccessful searching and disappointment looking for the VW EOS that was the best…read morevalue, I was happy and relieved to find Autodirect! Couldn't be happier! Autodirect has a one of the better selections of hardtop convertibles in NJ! All are A-list. Good people to work with! I buy 2-3 cars a year and sometimes I buy a car in spite of the dealer, not because. Not here- you'll like the good people! Lotsa trucks too!

Horrible from the start. I filled out a form on auto trader , with the car info I'm interested in,…read moreand my trade in. They called me,said she was the wife of the owner, new nothing about the car I wanted kept saying let's do a deal, bragging how many cars they have,what car can I help you with, I said can I text you the car I'm looking at and my vin on trade in.yes I will text you and respond to that to get started. I never got a thing . 3 hrs later the owner calls me very unprofessional again, did anyone call you, what car did you like, I said I filled out the form, someone was supposed to text me so I could send the info, he said ok I will do , I said so your going to text me and he said yes in 1hr, I'm like 1hr he said yes. 3 hrs later he calls again, I saw you sent in the info about your car, I said nope not me, then I said you know what I'm not interested in working with you guys 3 calls and where still on step 1, goodbye! Most unprofessional Disorganized dealer I have ever seen. And to boot there prices are ridiculous but figured I would try with a trade in. But glad I didn't, looking at there reviews. Go somewhere else! No here

Read This! This dealership has blown my expectations out of the water! I purchased this absolutely…read moregorgeous Range Rover HST from them. They explained to me that they check the car throughly before selling. I hear this from dealerships all the time, I look at how they follow through with their promises. After driving my new car for a day, the breaks started to squeak. So I came in to check them out. after seeing the brakes, wjth my own eyes, I knew they did there due diligence. BUT not only did they see me right away, even through the brakes are perfrct and should be working fine. They told me that they'll replace the rotors and pads anyway!! Thats a 1000 dollar job at minimum for brakes that in my opinion are perfect. So they definitely have won over my business and I will be buying more cars from them very soon!!!

This is a long overdue review but I can't say enough about their service department. I thought I…read morehad a dead keyfob which when I walked over there from Wawa they gave me one to try even though I offered to pay. They then drove me back to my car. It ended up being a dead battery. They jumped me and advised me to get it tested to save me the fee they would have to charge. I got it tested and went back. They replaced my batteries within 20 minutes. Stellar service! Would highly recommend!

As soon as you arrive you're greeted as family it's a very nice environment, the salesman get…read morestraight to the point calculating every fees which are very reasonable. Very nice folks who won't give you overpriced vehicles, I now know what dealership to come too whenever I need a vehicle. The lot filled with great vehicles

If it was possible not to give them any stars -that's what they would've received! I purchased a…read moreBMW, manufactured in 2022 from Royal Auto Group (RAG) in June 2024. The car had ~21,000 miles on it, it was still under the manufacturer's warranty and I was told by Igor that it had never been in any accidents. Within minutes of driving the car off the lot--it didn't feel right--it felt a little unstable but I was not overly concerned because I was buying it from a friend of a friend who had purchased 3 cars from RAG in the last 3-4 months. When I got a little time, I'd take the car back for RAG to take a look, but before I got a chance, my dashboard lit up with alarming warnings ie. Collision Warning System Malfunction, Initialization of driving stabilization, etc. I called Igor, the salesman, and sent photos of the warnings'. His response was "The car is fine" "You do know how to drive, right?" which I took to mean--you're not new at driving ". He then stated that I probably just needed to bring the car in for them to turn off a sensor. I told him that I would. Until I was able to bring the BMW in for RAG to assess--I decided to drive my other car, hence, caring for 2 kids with special needs requires extra planning and time that I simply never seem to have, hence, I'm always in need of a vehicle due to the demands of being their primary caretaker. When I did get the chance to bring the car to Igor--he called stating that his mechanic had done a thorough check of the car and found nothing wrong, other than it needs an alignment and suggested I take it to Midas. He then said to me "You must have hit a big pothole because the steering wheel was not straight. I responded," I did not hit a pothole." He responded, "Maybe, you don't remember it" I reiterated--"that didn't happen". I drove my car from RAG directly to Mr. Tire Auto Service in Voorhees for them to perform an alignment. Later, the tech. called and asked me if I had recently had some front-end work done to my car--I responded"No, why?" He stated that the left front outer tie rod had "play" in it (loose) and that the right front (passenger) bolt for the tie rod was missing. He stated that this typically happens when work is being done on the car and the tech. forgets to put back on the bolts. He then stated that he could not do the alignment because he couldn't get the parts. Again, I called Igor to share what I had been told. His response was," They're wrong, they don't know what they're talking about and they're simply trying to get your money", "Please bring the car back to our shop." At this point, I no longer felt comfortable with what I was being told by Igor, therefore, I took the car to the dealership where the car was examined and a report of their findings was provided along with an estimate to fix the issues. BMW's findings included a Carfax report which entailed proof that my car had been in an accident prior to me buying it, which I was never made previously aware of by Igor nor RAG. I informed Igor of the report at which time, he offered to have my car towed to RAG's auto shop and stated that they would take care of it. Again, because the trust was gone, I decided to leave my car with the dealership. I sent over to RAG the costs to repair~$2700 hoping they'd want to make things right and by doing so--pay for the charges to fix my car. They chose not to! The best advice I can give you before purchasing a used car is to get a Carfax report. If possible perform a VIN number check--in the event a car has been in a recent accident and it was reported--sometimes you can see imagines on-line of the crash and what the car looked like prior to any repairs. Keep in mind, not all accidents are reported to the insurance company, hence, some people may opt to have the work done without involving the insurance and in that case--the accident will not appear on Carfax and/or Autocheck, but, if the incident is eventually reported for example using a police report--it will ultimately find it's way on Carfax but maybe not Autocheck which is what happened in my case. It was found on the carfax report but not on autocheck which is what perhaps some of the autions and autogroups are more inclined to make use of or at least that's what they'll have you think. Never purchase a used vehicle without your mechanic (who you trust) evaluating the car and giving you the okay to proceed. Even if you have a good friend like in my case who innocently refers you to his/her good friend who works in the company or whatever the case may be --Always do your due diligence--unfortunately, not everyone like my good friend and I have a moral compass, has integrity, are honest, forthcoming, decent and want to do right by others. If I can help the next person learn from my mistakes--I've done my job. BMW's findings and invoice are below: https://app.mykaarma.com/service-cart/mpi/jQdzqfqRnalgmIEi0xverBa21Jq3wdt8zBjf0Mfr-oE/detail

Good honest shop! They are a little picky about inspections but they're probably the most adorable…read morefor state emissions and inspections! I was recommended by a friend who said there really good on certain makes!

Came in and got a quick estimate. Staff explained everything and made suggestions. Quick service…read moreand good prices. Staff is friendly.

This was my 3rd time I took my vehicle for regular service . This is the first time that I did not…read moreleave happy . The vehicle itself seems to be serviced properly but it was the customer service that I was not pleased with . I saw my vehicle sitting in the done position /lane for 30 minutes before checking the text message follow for my vehicle link they sent me . It still stated that my vehicle was just entered into service . I finally had to walk back to the service center office to ask if my vehicle was done . The attendant then told me yes it was done and brought up my paperwork . To a mom that has to has get dinner on the table on time or pick up kids from activities this is something that I hope is rectified for future service appointments. Thank you

Greetings, I must inform the folks at Liberty Toyota, that 2022 Corolla…read moreis owned by my Wife who is the registered owner, she has no intentions to trade or sell her vehicle at this time. The service was professionally done, and she looks forward to visit your center in the near future.

The Guys at Direct were awesome! I'm a Second time buyer and they could not have been any nicer…read morewith me during the purchase of 2 vehicles over a 6 month period. They were attentive to our needs and provided excellent service.

I bought a used 118,000 Mile WRX 08. For 8,000$ if this car was near mint condition it would've…read morebeen a great deal. 11,000$ for cars in better condition with slightly less miles should've been my first go to, but I was an idiot to buy this car. the clutch went first thing and they refused to do both the labor and the parts cost. I had to do one or the other so I did the labor myself since it was "free" i proceed to pay 1500$ in parts during the job due to every single thing breaking because absolutely nothing was replaced in the 118000 miles. They lied and scammed their way through the sale and abused the fact it is an "as is" sale. They said they would replace the fuel tank but never did after having it in the shop for a week. Their go to mechanic damaged my bumper and not a word was said in reference to this. This is all under the guise that the car had maintenance done on it recently. They even topped off the Freon to make it seem like the ac worked. Nope. Condenser was painted over and damaged it. Do not waste your time with these people, they will lie as long as you have money in your pocket to buy a car off them.

Quality work on my Ford Fusion, brought it in and had to back the same day. Definitely worth it…read morevalue wise as well. The service requested was done perfectly. The inside of my car hasn't looked this clean in years! Would highly highly recommend! Before and after pics

Humphrey and his team are the best and most reasonably priced car detailing I have encountered!…read moreThey are very professional, and my car always looks close to new when I get it back

The mechanics literally will open your radiator drain just to make you come back when you notice a…read moreleak and cough up 700 for a radiator replacement. Rude incompetent advisors and a balding manager looking to grease customers to live a lavish life. Real talk 100