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    Cross Keys Auto Exchange

    5.0 (1 review)
    Closed 9:30 am - 6:00 pm

    Services - Cross Keys Auto Exchange

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    3 years ago

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    CarMax

    CarMax

    3.2
    (45 reviews)

    Three attempts and three failures…read more First car was indicated as a test vehicle on the windows sticker. They said they didnt want to sell it and it went to auction. Wasted 2 weeks on shipping. Second car. Mechanical issues Third car. Title issues and when that was cleared the car had scratches all up and down the sides and bald tires There is obviously no inspection of the vehicles here. Moved on.

    CarMax in Turnersville is a great place to get a late-model used car, SUV, or truck in good…read morecondition and with low miles. When it came time for me to trade in my 72k mile Infiniti G37x Coupe and switch up to another AWD vehicle, this time a Nissan Murano...I found plenty to choose from in all trim levels in near new condition. I hated to part with my 330 HP little speed demon Infiniti G, but it was time! CarMax gave me a great deal on the trade-in and excellent financing on the Murano. Steve Southall was the salesman and he made the whole process easy, quick, and simple from start to finish! I spent more time on the lot looking than I did with him! He was knowledgeable, friendly, and courteous, even though I was a little anxious and a bit amped up as I usually get when making ANY new or used car purchase (It's not like you make a big purchase like this every day! LOL!) Unlike other big-name used car dealers, there was NO pressure to purchase their warranty, plus they give you plenty of time to shop in their lot - no one approaches you until you go inside to inquire about a vehicle. I'm considering keeping what I have and purchasing a 2nd car and I'll keep CarMax on my list of places to shop (If they have what I'm looking for).

    Bridge Auto

    Bridge Auto

    1.9
    (64 reviews)

    Buying the car wasn't the worst part -- it was everything after that. I didn't have insurance at…read morethe time, and instead of giving me proper options, the salesperson suggested I get temporarily added to my significant other's insurance just to push the deal through. I bought the car expecting to hear back soon about my title so I could transfer everything legally. Instead, I got the runaround. As my temp tags were about to expire, I called to ask about the title and was met with an incredibly rude woman and unprofessional response. I was told they didn't have it. Then, my girlfriend called a bit later and suddenly they did have it and were mailing it. None of it made sense. Because of their delay, I ended up having to drive with expired tags. One of the employees told me, "It's fine -- if you get a ticket, we'll pay for it." Which is absolutely false -- we confirmed with NJMVC that you cannot legally drive on expired tags. To make matters worse, 32 days after purchase, the check engine light came on. Clearly, they reset or disabled it when selling the car. The Carfax report also falsely stated an oil change was done -- I know it wasn't because I had to do it myself. After fixing one issue, the check engine light came on again. This dealership only cares about making the sale -- once you drive off the lot, they don't care about you or the car. I will never buy a vehicle from them again.

    Don't buy a car from here. They sell junk cars. There's a 2012 sienna there with broken axles,…read moreright side damage, water pump noise and much more. Buyers beware. The owner is also a know it all but doesn't know anything. If you buy a car from here, I feel bad for you. I didn't take pics of the axles or anything but if you look under it, you'll see it! Please get a PPI done if you end up looking at these cars. They have trash cars! Be careful guys!

    Cross Keys Auto Exchange - carbuyers - Updated June 2026

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