Very very very good customer service. The process was a bit lengthy, but we were able to close the…read moredeal successfully. Phil did an excellent job with explaining in detail the process. This was a totally different experience from the Newark, DE location, which is a hot mess and baited us with a car that blew hot air. Anyway, our experience here was pleasant. Ask for Phil..good guy, good location. Not all CarMax locations are unorganized. You gotta find the right location like this one and a good salesperson like Phil.

I m actually impressed this place has 2.5 stars. DO NOT SHOP HERE. Sales guy named Joseph, wow…read more Absolutely clueless. Should be in his moms basement on a computer, not talking to customers. If you see this KID, turn around and leave immediately.

I am sharing my experience to help others make an informed decision…read more I purchased a BMW SUV from VIP Auto, and since the time of purchase, the vehicle has had ongoing mechanical issues that have significantly affected its reliability. The vehicle has spent more time being repaired than driven. I made multiple attempts to have these issues addressed through VIP Auto, but I was turned away on several occasions or unable to receive consistent support. While one member of management did assist with some repairs, the overall condition of the vehicle at the time of sale raises serious concerns. After the purchase, I was informed by BMW service professionals that the vehicle showed signs consistent with prior accident-related damage, including observations made during service. This concern was also acknowledged in follow-up discussions. This information was not disclosed to me at the time of sale, and I was not provided with a vehicle history report such as a Carfax prior to completing my purchase. Additionally, there are visible areas on the vehicle that appear to have been repainted. This would have significantly impacted my decision to proceed. I also purchased an extended warranty, which I continue to pay for; however, it was extremely difficult to find a repair facility that accepted it. By the time I located a participating mechanic, much of the coverage period had been lost. After seeking service directly through BMW, I was presented with thousands of dollars in necessary repairs. Even with partial assistance from the dealership, I still incurred significant out-of-pocket expenses, including tires and ongoing repairs. To this day, the vehicle still requires service. In addition, I was placed into a high-interest loan and attempted to contact the salesperson regarding refinancing, but I did not receive a response. Due to the repeated mechanical issues, concerns regarding undisclosed prior damage, and ongoing financial burden, I have explored my rights under New Jersey consumer protection and lemon law guidelines. This has been an extremely difficult and costly experience. I strongly encourage anyone considering a purchase to obtain an independent inspection, review all vehicle history reports, and carefully evaluate warranty and financing terms before proceeding.

IF You want a car that runs, I suggest you do NOT buy a car from here…read more After they give you an insanely high price do NOT. Expect them to call you back if you have a problem with the car Get ready to ARGUE & FIGHT once they make the sale because they will not help you with anything

Bottom line up front: I would drive 280 miles roundtrip again to sell my car to we buy all cars!!…read more They are the exemplar for genuine old-school customer service. Everyone I dealt with was so accommodating, friendly and helpful. This is my second car sold to them and I will be back in the future to sell my wife's car!! Att+ Customer service!!! Joe was an absolute pleasure!! I would trust him with my Grandmother. Very honest, very personable and even took the time to joke around with my 11 year old daughter (who was not pleased to be there).... oy. I truly can't say enough nice things about the experience I had there. I'm also NOT a person who writes yelps or any other type of letters, but they really deserve it!!

these seem like fabricated reviews......consumate professional? more like strong arm mobster. The…read morebusiness model here is get you in the door with a high initial offer, then evaluate your old car over every crumb nick and imperfection until you yield under the silver tongued pressures of said professional. There is no way you can do better anywhere else so you may as well stay here and give me your car for what i tell you its worth. walk away. just my opinion .

If you are looking to sell your car for whatever reason . I highly recommend Scrap it Auto Salvage…read more. Gave me a great offer, got to my home quick very nice and professional. And the whole deal took no time at all . And I felt very comfortable with their service ! Trustworthy ! Thx again : S.P

if i could give zero stars i would. horrible experience.. was told they open at 9 , he didn't show…read moreup till almost noon. non responsive to messages, read texts but didn't respond when asked what time they would be there. wouldn't answer phone . finally showed up all to find out the part that was said to be there , wasn't even there. go to another yard and do business with people that care about there customers and want your money.

It's impossible to talk to a human being by phone. I own three Teslas. I have tried so many times…read moreto call the service center, but each time, the connection becomes silent.

Don't mention you serve in the military! I purchased my 2nd Tesla today. I own a Model Y and just…read morebought a Model 3 for my wife. No issues with the first place I bought my car North Jersey. This place seemed to be bothered by me being there. I was never able to get anyone on the phone and texts were answered sporadically. When we locked in our buy we were told there was the federal rebate, $1000 referral credit, ZERO sales tax, $2000 NJ rebate, and an additional $2000 rebate if I made less than $150k per year. After checking my details I was told the $1000 rebate was switched to $500 recently. When I showed here where it said $1000 she said "I don't know what to tell you". Another sales rep said "hey it actually says (UP TO) $1000 and that's only if you get a Model S. The rest are $500. They initially didn't credit the $2000 rebate because our mailing address is in VA. I am a NJ resident stationed in VA. This was not ever explained, but I was able to add it. I was then told I had to apply for the second $2000 rebate and it would take 3-5 days to complete. So my choices were to take delivery or return after this process was complete. We drove 3 1/2 hours to pick up this car. THEN I noticed $1,400 in sales tax. They then told me that a week ago it was changed from zero to 3% tax. I said I signed the paperwork before that went into place. Again I was told "I don't know what to tell you. Every comment was short and rude. I have never been treated with as much disdain for being there. I was treated this was in front of my wife and son. I love these cars, but I sincerely regret doing business with Cherry Hill (the place I call home). VERY Disappointed!

sold my vehicle and my travel trailer at the same time in front of my home took about 20 minutes to…read morewrap up the whole transaction got paid in cash, easier and a lot less red tape than going to Carvana or Carmax

Best place to call and sell your vehicle fast efficiently and get cash on the spot hassle free and…read moreeasy

stay away from!!!!!!! do not call them as they tell you 1 thing on phone and tell you something…read moreelse when they come out

From the owner: We are a junk car removal serviceread more

Auto lender always makes me happy, they try hard to do everything easy and fast, the prices and how…read morethey explain every steps, thanks to all of you guys always.

my experience at Auto Lenders in Voorhees, New Jersey was outstanding.. I had chosen three cars…read moretwo from another which they brought to their location for me to I didn't have to drive so far. Upon arrival, those three cars were already air-conditioned cooled off and ready for me to test drive the who me through everything was Anthony and I just can't thank him enough for everything that he did to make the purchase easy for me. This is the second time I've purchased a car from Auto Lenders and had great experiences at location was in Princeton.. If you are in need of a car SUV truck, etc. let them know what you're interested in and they will take it from there. The finance department in the Voorhees location is awesome as well.. Thank you, Anthony for making everything easy for me and helping me make a good decision

Lemme start off by saying, I've never bought a new car. I didn't know what to expect walking into a…read moredealership and honestly, I didn't want to feel overwhelmed. I looked at a car online before coming here and when I called, I got to speak to a man named Demetrius. He wondered why i was interested in this car- my previous vehicle was an SUV and this was clearly a sedan. He was really thorough and answered all of my questions. I test drove it with Ryan, one of the managers I guess. After the test drive, I knew I wanted the car. I had spoken to PFFCU before I went to the dealership so I set my loan up through them. I had most of my stuff in order so they let me take the car on Tuesday and square up the cost later in the week. Today, I signed the final paperwork! Demetrius was patient and helpful throughout the process! I'd buy from him again.

In February 2025, when my 2023 Kia had around 47,000 miles, I took it to a Kia dealership to…read morereplace the front brake pads. Since I purchased the vehicle, I had always taken it to Kia dealerships because I trusted certified Kia technicians to service my car properly. They replaced the front brake pads and I picked up my car. At first, I did not notice anything unusual, but after a few months I realized that I had to press the brake pedal almost all the way to the floor to stop the vehicle. I wanted to go to the service center right away. But I couldn't, because of school, I could not return immediately, but once summer arrived, I took the vehicle back. At that point my vehicle had around 53,000 miles and the braking issue had become serious. The car would not stop properly unless I pressed the brake pedal almost completely down. I explained my concerns to the service department and they inspected the vehicle. The employee assisting me first told me that I needed to replace the rear brakes. I responded that during my most recent oil change, which had only been a few months earlier, the dealership's own inspection report stated that my rear brakes were in very good condition. After I pointed that out, another recommendation was given. The employee named Tim then told me that I should replace the brake fluid. That was the moment I became suspicious. First I was told one thing, then something different. Later, the same employee told me that when I get into the car, I should pump the brake pedal and that the braking would improve, and that this was considered normal. While my vehicle was still under warranty, I visited another Kia dealership. However, they told me that because the brake pad replacement had not been done at their location, they would inspect the issue but would charge a diagnostic fee. I decided not to pay and left. I asked multiple people afterward and was told that if the brake fluid still looked clean and remained full, it might not actually be the issue. I continued driving the vehicle. At around 58,000 miles, my rear camera failed. I had a long discussion with the dealership about that issue as well. At first they said it was software-related, but eventually they replaced the camera. Now my vehicle has reached around 70,000 miles and the brakes have become much worse. About a week ago, during an oil change, another employee again told me that changing the brake fluid would solve the issue. But when I returned later (after three days) , I was finally told that the brake master cylinder had failed. I asked them why they did not tell me this when I originally came in at around 53,000 miles and explained that this issue was not new. The employee checked the records in the computer system and confirmed that yes, I had previously visited and that recommendations had been made. Those recommendations were exactly the ones I described above. That was the moment I felt something was wrong. My impression was that they may have already had enough information to investigate this issue more seriously earlier, but instead I was repeatedly given different recommendations while the vehicle was still under warranty. Now I am being asked to pay around $900 for the repair. At this point, I feel like I have been left carrying the cost of a problem that I reported much earlier. I feel disappointed and misled by how this situation was handled. I feel like a victim! In addition, I am preparing to take them to court. My advice to future buyers: if you are purchasing a new vehicle and want to avoid experiences like this, DON'T BUY A KIA. Its parts break down very quickly and Kia's service department doesn't seem particularly eager to fix this. I am sharing service records and photos as well. I covered the VIN number and personal information. I hope sharing my experience helps future car buyers make informed decisions