I hope they do good work because the rudeness level of the lady answering the phone is crazy…read more Called in to see if they're capable of doing a job on my vehicle and possibly get an estimate. Answered yes quickly. Then immediately went, "well I can't get you until Wednesday, bring the car Wednesday." Um... would I be able to get an estimate before scheduling? "Well I can't get you anything without you sending me the VIN and license plate. What did you want done again?" Not sure what my license plate has to do with an estimate since I gave her the make and model of my vehicle. Will knowing the license plate suddenly make the job more difficult? Then immediately went "send me the information, I gotta go I have customers here." Overall not a good impression for someone that's a first time customer. That lady either needs some help with the workload at the front desk, or needs customer service training.

One week after getting car repaired for coolant issues it begin to overheat and was told it's the…read morewinter months and they were busy. No one returned my call. This place is a rip off and staff is unprofessional. Also they kept my car over a month.

I have been going to Mr Brakes for about 10 yrs now. Paul…read more(The Manager) is one of the most Honest Mechanics I have ever met! Always gives me the price B4 working on my wife, or my car. Explains everything in detail so you know what's wrong, and what they're going to do, and B4 they do any work. The 1st time I went there I even looked up the problem and googled the estimated price and Paul was and still is right there or under with his prices. The people who have a problem with him THEY MUST WANT SUMTHING FOR NOTHING...REMEMBER CHECKING YOUR CAR CAN BE TIME CONSUMING. Go to AAmco or 1 of those other chains..Now They are RIP off artist! Not Paul...anyway, If you want Quality Service with a honest prices, go to Mr. Brakes!

I like that the staff knows me because I've been going there for so long. I don't have to give any…read moreinfo at check in and they know my car so well because of the years I've been going.

Mike is a very honest and knowledgeable mechanic. I would trust him with anybof my vehicles and…read morehighly recommend him to anyone who needs a good mechanic.

If I could give this place a negative review, I would…read more I went here because of all the 5 star reviews but I was so wrong. A little over a week ago on a Wednesday around 4PM, I was coming back from an interview and my car died. Lo and behold, I already had my appointment scheduled for a completely different issue (Check Engine Light) around 8AM on Thursday. I got my car towed to this place a day early and was assured they would figure out the problem. Roll around to Thursday evening around 4PM, I called for a status update as I had appointments on Friday and they gave me excuses and reasons about how they were very busy (with other cars). It's like you've had my car since the night before, what's the hold up. So Friday morning happens and after spending 75 dollars round trip for a decent cab, they call me around 11AM saying they have to fix the alternator and battery. Ok, fine. Fix it because I have things to do Monday and I don't have days to keep my car in the shop. They call me back later, literally 20 minutes before closing and say my car is ready. I live about 5 minutes away by car, and since they offer pick up service, I asked can they pick me up. They said no, it's just one of us here. Um, two different people were on the phone call though. Frantic to get my car before they closed, they offered to put the keys in a secure place for when I got there after hours. Ok. One hot bus ride later, I picked up my car with a fat receipt for $1,001 for parts and repair in the front seat and my driver's side window jacked up and left. Which I told them when I made my appointment not to fuss with the windows because they had a problem rolling up. They didn't listen and left the window glass jacked up. Thank God it wasn't raining. All it took was to guide the glass up by hand and they didn't even bother to do that. Anyway, I was back on the road and my check engine light was off - that is until I reached the freeway and it was right back on. Great. Honestly, I WOULDN'T care as long as the car could drive but NJ is on you like white on rice about emmissions which my test is coming up. (The whole reason I took my car in) I shot them an email as soon as i got home because they're closed on the weekends asking them what happened with the CEL and they just replied, oh since the battery was replaced it cleared so we couldn't do anything with it. (So you didn't bother to check a damn thing?) Then they told me to wait until it comes back on. Hello, that's why I'm contacting you, it IS back on! Then he goes, well schedule an appointment (again) to leave it with us overnight (again) so we can look into it. Scanning a CEL code literally only takes minutes. Damn sure not an hour or more. So I politely said I would have to check my schedule and hung up. Hell no am I going back. I went to another mechanic and scanned my code in minutes and checked my gas cap - advising me that is the light came back on again, they would really need to get in there and look. I popped in at the spur of the moment so I understood that and I was grateful they could squeeze me in. It came back on last night, so on my way to the new mechanic today, guess what happened? MY CAR DIED AGAIN. The battery light fully lit up on my dashboard in all its orange foreboding glory. You mean to tell me, I spent over a grand at Mike's for battery/alternator issues literally a week ago for my car to die (this time in the middle of the street)?! I could have been hit my anything and killed as I was right in the middle of a turn with traffic all around. Thank God I managed to force my car to the side of the road before any lights changed. Now I'm sitting out in the hot sun, on a 90+ degree day, fighting off yellowjackets and other random bugs, waiting for a tow truck to take my car to someone that can do something on a Saturday afternoon as my new mechanic is now closed for the day. DO NOT GO TO MIKE'S. I tossed that Keychain they gave me into the trash, too. This is ridiculous.

so i have used them 4 times now, and the service, and honesty knocks it out!!!! price, look, how…read morehe runs this place, i will pay higher, so prices are very fair, but honesty is great. had my daughters jeep in, he calls, says what i need, and gives prices, i said do it!!! so 1-2 hours later, they are calling me, im thinking go pay and get jeep, he calls, tells me when they got it up, and began taking apart, they found the true problem, they called me back, told me, $280 cheaper, thats very very uncommon, alot of shops would of never called, and charged the big repair, guys roccos in deptford, absolutely no questions, fair, professional, and honest!!!! let me repeat, honest, i couldn't believe they called me an did that, they were honest, on there little mistake, i mean hands down use this place!!!! thanks to this shop!!!!!!!

Quick to fix the issue - Great communication throughout the process, honest guy look no further for…read morea mechanic, no BS

Excellent communication from beginning to end. Not only did…read morethey perform they explained what was needed, why and how to avoid unnecessary costs. This gained my confidence and a lifetime of loyalty I am riding smooth at 1/2 the price the dealership quoted. Thanks to Sean, John, and Mr. Bill

These guys are fantastic. Had issues, took the SUV to a dealer and immediately got the runaround…read more I finally woke up and asked my indy guy if there was a good trans shop around. He suggested Motortrans instantly. Called the shop, spoke to Sean and arranged a tow from the dealer (who stalled). Anyway, Sean and company diagnosed the problem, dealt with the warranty company, and fixed/rebuilt the trans. And I hadn't even met them personally. People who know what they are doing, don't take shortcuts are hard to find in this sector. Add in that they are the nicest people, and this is what you get at Motortrans.

Conti Bros has been in business for a long time, well respected and extremely talented. Their…read moreprices are very competitive with any other automotive service provider. Excellent customer service. They provide thorough safety inspections with regular service, such as oil changes. Trusted for quality service and maintenance.

We took in our car in recently to have it checked out to make sure it was in good working…read morecondition. Wayne and team checked the car and said nothing needs to be done. How many repair shops will be this honest and trustworthy? Conte Brothers Automotive is the best and we have been going there for years. Honest shop, fair prices, outstanding service, and HIGHLY recommend!!

I was traveling through the area and I needed warranty repair for a thermostat that was replaced by…read moreanother shop in Texas. Ward's was able to get me in the next day, do the repair under the warranty with no problems and they actually used a better (factory-dealer) part than the original repair place. They were recommended by the warranty company and I can see why. If I lived in the area I would use them myself for all my auto repairs. Even though I didn't have to pay anything for the repair, the invoice for the repair was also less than what I was charged in Texas.

I was new to the area and desperately looking for a reputable auto shop, boy am I glad I found this…read moreone. Admittedly I was nervous pulling behind a ramshackle house but luckily I didn't judge this place by the cover and neither should you. Took my 2018 Chevy Silverado 1500 here initially looking for just an oil change and tire rotation. Upon my own consideration and talking with the crew- got a 100,000 mile makeover done, transmission pan drop and top off, oil, brakes, rotors, diff fluid, brake fluid, and a handful of odds and ends. Quoted me HALF of what the dealership wanted, made useful (but not pushy) suggestions, and ultimately left me in charge, not trying to upsell me whatsoever. Got it all done in 2 days as I was on a time crunch and couldn't be without a car long for work. I will absolutely be returning.

I couldn't rate value since my car was hit and was not at fault. So I pad nothing. Car was repaired…read morefaster than expected. Enterprise rental on-site, super helpful. Total time spent dropping off and picking up my car was less than 20 minutes. Only reason they got a 5-star rating is because I cannot give them 6. Very recommended.

I will start this review by stating that the body work came out "okay," although it was just minor…read morerear quarter panel damage with some driver side rear door damage, which happened as it sat in a parking lot. However, that is the only positive thing I can say about this place (even though the body work was okay, it blew my mind that they left a white waxy substance on the inside of the gas cap cover which was the first thing I noticed). And instead of parking the car outside the front door where a normal pickup would be, they parked it near Route 42, making sure I got some early-morning exercise in by walking out there. But worse, whoever parked it that far away also parked it so close to a hardscape wall that my door hit the paver wall when it opened; and I did not even open the door that far! Unbelievable -- at a body shop no less!! When I made the appointment (you better be on time!), I immediately felt a sense of gloom and low morale. The guy who handled the estimate was rude, abrupt and overall miserable. Because Labor Day was the following week, they made the pickup date almost 2 weeks from the dropoff date (knowing that I did not have a rental car on my policy, that was hugely inconvenient). Then, I asked the estimator if he could give me a separate estimate for a new bumper, which gets beat up from parking lot concrete blocks that are sometimes too high for the Camry bumpers. His estimate was mind-boggling, extremely high! I also asked, just to have a baseline price, how much a new paint job would be. He outdid himself on that price, also! The worst part may be the woman who works in the front. She had an ice cold personality and I felt she was very nasty and rude (before you even open your mouth to talk). The description "very harsh personality" comes to mind. When she called to tell me it was ready, I felt I was being scolded. (In fact it wouldn't surprise me if I found out she was the one who ordered my car parked far away from the business just out of spite for me mentioning the extra-long time they planned to fix the car. The payment transaction was quick, but that's because she was slamming everything on her desk, moving quickly as she took the payment. I literally could not wait to get out of there!!