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    Land Rover Main Line

    3.0 (25 reviews)
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    Great service and knowledgable sales staff. Thanks guys for helping us with our Jaguar and Range Rover.

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    Pep Boys

    Pep Boys

    (55 reviews)

    Pepboys in general has mixed reviews. The irony here is that I actually never ever thought to come…read moreto a Pepboys, for my vehicle. I have only had one mechanic my entire life, and I would joke that if I or he ever moved out of the area, that I will follow or book a plane and ship my vehicle to him lol. Just so you know how deeply I value a KNOWLEDGEABLE and HONEST mechanic. Well, I took a chance with this Pepboys location and I'm glad that I did. I actually love this location. I have been coming here for about just under ten months. I have never had a bad encounter with any of the employees, here. They're nice, approachable, comical, and hard working. They have been both physically and verbally helpful to me, every visit. And I love that they give complimentary vehicle inspections, each visit. Oh! And they text you every step of the way, regarding the service(s) that's being rendered to your car. I will say though, they NEVER answer their phones!!!! lol Other than not answering their phones, I would have rated them 5 Stars!! I'll list some of my interactions with them below: Interaction #1: My car needed an oil change. I called them. No answer. I walked-in, and was seen same day. In and out, within 20 minutes. This happened on three separate occasions. So about seven months in between each occasion. It was fast and was done with care. How do I know? Because I like to peek through the heavily tinted glass in the waiting area lol. Also, I love the printed work receipt/documents that they give you. To me, that's going over and beyond. Not all mechanics do that. It lists everything, IN DETAIL, what was done, and what will need to be done soon, by way of their complimentary vehicle inspection. Very beneficial! Interaction #2: All of our favorite: Inspection Time! lol So my vehicle needed inspection and new stickers. I went in person, to see if I can be seen, but I assumed I would have to make an appointment which was ok. But There was a mixup. The mixup was that I had set the appointment to come back in person, Monday morning. (Appt made on Friday). The tires were supposed to be ordered, all four new tires. They weren't ordered, when I arrived Monday morning. however, the manager was there, and he rectify the situation, immediately, in the most professional, kind and empathetic way. I thought he thought I was going to get violent on him. I wasn't lol, but I love that he was practicing to de-escalate a situation that could have potentially escalated. That's a great skill to have and something that I am taught in my field as well. So I could tell that that's what he was doing. I wish I could remember his name. He deserves recognition. He does a lot of active listening, even though you don't think he's not paying attention, he's paying attention. He's very swift and takes care of business. I like that very much. With the tire issue, the manager was so kind to deducted a few dollars off the tires, because the tires that I ordered, we're not there. I had to get other tires, which cost more than what I wanted. So yeah, he took immediate accountability, and helped me save money on the order. I appreciated that so very much. Interaction #3: I brought my car here for another routine oil change. Same as before. No more than 20 minute wait. I tried calling, but of course no one picks up. So I went in person and was asked if I could come back in the afternoon. I said yes that's fine. Came back, and was seen immediately. The weight was about 20 minutes. And the staff, as always was friendly, and inviting, and helpful.

    The entire shop reeked of weed!!! The staff was clearly high on something and I…read more made an appointment and they canceled it without telling me. When I arrived the receptionist started arguing with me about why she cancelled my appointment. I was coming off of a 12 hour shift and wouldn't have drove there if they had left me know my appointment was cancelled because they were "swamped today". WILL NEVER GO HERE AGAIN

    Land Rover Main Line - car_dealers - Updated May 2026

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