My 2010 SS needed a new underhood fuse box and I found one through this supplier…read more 1. It took two weeks to get the part from NEW YORK to PENNSYLVANIA. 2. The price was adjusted upward 400% from comparable parts but I paid it because I needed it. 3. I drove 20 miles to pick it up only to discover that it was broken with a golf ball sized part of the box missing, still apparently worth 400% markup. My sales person was Brian Meddings. Do not use this person who works on markup and made good money on my part, but refused to have it overnighted to my location and made me call him several times to get status on this item. 4. The part was broken and my two week waiting period flushed.

Saved me thousands of dollars Spencer was the best. I highly recommend this company beyond…read moregrateful. Thank you so much.

Well after reading many of the negative comments I was a bit shocked , I purchased a 2022 x3 for my…read morewife , our experience was awesome , Daryl Tate our salesman was impeccable from beginning to end and provided service after the sale I would definitely deal with him should I ever need to purchase another bmw , I had a small situation with the inside dome light that after assessment needed to be replaced , Eric Shurr assisted me through the process of getting it done through the warranty , Kudos to Daryl and Eric for my awesome experience , I do understand not everyone's experience will be like mine but I have nothing but good to report on these two individuals great job guys and thx a lot for all you did to make my purchase a very memorable one , I purchased this car over a year ago and when I saw such a low review rating I decide to right one to let everyone that might see this review give these guys a fair chance and your experience could definitely be as awesome as mine , there are many reasons why things don't go as well as planned but they will make it right if given the chance to do so that's my person testimony.

My notification on my car told me that I needed to add a quart of oil because it was low. So I…read morecontacted this location since it's close to where I was, and they told me to come on over. Joe greeted me. He was very nice. It took a little bit Before I got my oil, but they were double checking to make sure that I knew that I needed service, not surprised. Joe was very helpful. I will use this location again since it's more convenient for me. They have a nice seating area and of course where you can get coffee and little snacks while you eat and they have a little area off to the side. We're near the parts department where you can buy BMW accessories.

I was considering buying a car from them long distance, but the sales person got super defensive…read moreabout simple questions from the pictures that I saw stating that a mark on the hood was sap from a tree bc it was parked under a tree. Why is a $50,000 car parked under a tree leaking sap? Also, front end damage repair noted in the Carfax was not clearly explained and chips that were noted were going to be touched up by him with a paintbrush. What? So I called to speak to the certified preowned sales manager, and he never returned my call. I emailed him returning an email he had sent to me when I first inquired, no response. After reading these reviews, I think this was a blessing in disguise.

The worst customer service. How is this a luxury car dealership? I've used this place for service…read moreseveral times. Every time, even though I have an appointment, the service is not even STARTED the same day! They sometimes offer a loaner, but that doesn't help me because I have my kids' car seats in my vehicle. If you can't keep an 8:00 am weekday appointment, you need to let the customer know so they can make other arrangements. They don't proactively offer updates either-- it's always me calling 6 hours later, only to find out they just started and can't stop the maintenance so that I can pick up my vehicle that night if I need it. I don't know how this place is still in business.

we purchased a preowned car from Maserati the main line. Hal and the team could not have been…read moremore friendly and helpful and made the process easy. fair pricing and a very satisfied customer. Eric S. Thank you so much.

Just contacted to receive valuation to trade my older Maserati for a newer car and the sales person…read morejoked about the fact I will have negative equity. Won't even be sending them the info for my trade - so condescending.

I have finally found my forever home for my old Benz to limp into when not feeling up to par…read more professional, courteous, thorough and knowledgeable. Tried so many other local mechanics and there's just NO comparison. Touché!

This dude know their shit I will give them my business any day of the week and on of my cars…read more They make sure you are treated well every time. Bob and CHris know their cars for sure.

Thanks to my sales consultant, Eddie, my overall experience purchasing my new to me Q4 EV went…read morewell. Anyone purchasing a car should expect to be sold some kind of warranty, which I did buy because I enjoyed the process and felt great about the entire deal. Very satisfied customer I am so A+++

What a wonderful car buying experience from start to finish. Jake is simply the best --…read moreprofessional, personable, and incredibly knowledgeable about both the vehicle and the latest technology. Absolutely no pressure at any point, which made the entire process comfortable and stress free. We're returning to the VW brand and couldn't be happier that we found VW of Devon. The Fred Beans team made us feel confident in our decision. We're happy customers!

Awesome, honest and reliable. Can't say enough about Lenny and his guys!…read moreCalled in the morning and needed an alternator picked up by 3!

TL;DR: They seem like nice people who can damage your car or make it unsafe by improperly torquing…read morethe lug nuts, as they did twice with my car. Tires were also overinflated to random pressures. They're highly reviewed and seem like nice people, so maybe my experiences are the outlier. You decide. LONG VERSION: Some needed context: I check my lug nuts after every service because years ago another shop returned a car with lug nuts so loose that I had to pull over because the wheels were making noises as I drove home. Anyway, United Tire had a promo for a free alignment and could install tires the next day. I'd gotten an alignment and tire rotation there a few years ago but they didn't tighten the lug nuts properly - almost every one needed to be tightened. One wheel's lug nuts were so loose I could turn some by hand. I called and Lenny was apologetic and thanked me for letting him know and said something to the effect of "Ugh, I just talked to him about that!", so it seemed like an ongoing thing but I hoped they'd gotten it sorted out by now. Fast forward to now and after getting home I checked the lug nuts and they were WAY too tight this time. The spec is 94 ft-lbs, and my torque wrench doesn't measure breakaway torque, but with 14-in breaker bar it took almost all of my 185lb weight to loosen them. I jacked up each wheel and loosened and re-torqued them all, alternating between nuts and loosening in tiny increments to avoid snapping them. Unfortunately, one stud probably needs to be replaced because it has damaged threads that bind. The tires should be inflated to 32 PSI, but when I checked them cold the next morning they varied from 35-39 PSI. So another thing I needed to redo. United Tire offers lifetime tire rotation and while that sounds great, I don't know if I can take advantage of it. It doesn't save money to get free tire rotation but then need to replace damaged studs or lug nuts. If they could just tighten lug nuts properly, I'd probably keep going there. But they failed twice in different ways. And if they can't torque lug nuts, can I be sure the alignment was done right? After the free alignment I need to keep the steering wheel turned a little in order to go straight. It wasn't like that before. Every nut or bolt on a car can be over or under-torqued. This is the most basic stuff and unfortunately they've disqualified themselves for me. But maybe I'm the outlier.