Service was so nice. Tom did a great job helping us. We had the store take us to Target and pick us…read moreup and drop us off at Vetri while we waited for the inspection. Every one was kind. There's coffee and snacks while you wait. Much nicer then when I wait for my Acura to be repaired in Ardmore.

I recently purchased a vehicle on 5/9/26 from Euro Motorcars Devon and paid nearly $80,000 in cash…read more Unfortunately, on 5/12/26, after the sale, It was discovered that I had been given and signed a purchase agreement containing the wrong VIN number entirely. This was a serious administrative error that understandably caused concern. To be fair, both my sales representative and the Finance Director acknowledged the mistake and apologized professionally, even providing the error in writing as I requested. My issue is specifically with the General Manager, Randy Clements. Despite multiple calls and emails requesting a conversation regarding this very serious issue, Mr. Clements never responded to me at all. No return call, no email, and not even a simple apology from him, after the dealership received such a substantial purchase from me. As a black female customer, paying a substantial amount in cash for a car via his dealership, being completely ignored by upper management after an error involving incorrect legal vehicle documentation was extremely disappointing and unprofessional. Mistakes can happen at any dealership. What matters is how leadership handles them. Unfortunately, the lack of accountability and customer care from the General Manager left a very negative impression.I intend on making sure that no one I know conducts any business at this MB location. I have logged a complaint with Mercedes Benz Corporate.

This was truly the best car-buying experience we've ever had! We've owned Lexus and Mercedes-Benz…read morein the past, but our experience with BMW and our sales associate, Brian DiPaolo, was on another level. Brian was exceptional--friendly, knowledgeable, patient, and understanding. He made the entire process so smooth and enjoyable. We originally came in to look at a certified pre-owned X5, but after a test drive, it wasn't quite the right fit. Brian suggested we try the X1, and we instantly fell in love with it! Thanks to Brian's guidance and professionalism, the whole experience was effortless from start to finish. We absolutely love our new BMW and will be recommending Brian to everyone we know. Thank you, Brian--you're the best! Now, time to learn all the bells and whistles of this beautiful new car.

I found a 2024 BMW 440i convertible @ Devon and it matched everything I was looking for. I worked…read morewith one of their salespeople who at first was good then started not to return calls, follow up, etc.. I made it very clear that if this is the way your going to do business, I will go elsewhere. His tone changed and we finalized the deal. Now the horror show begins... It was an out of State purchase so the tags needed to come from a different state. We traded a car in and it should have been an easy plate transfer. On the recommendation of Noel, the biz guy he indicated that it would be easier to get new plates. So we leave the dealership on temp 60 day PA paper plates and waited well over 60 days and no plates. Endless calls, Stories,,blah blah and finally, one we threatened the dealer with legal action did we see the plates. Of course they blamed a third party for all of the issues but we know better. Sad, as we would have bought another vehicle through them but they burned that bridge! caveat emptor!

Favorite Audi dealership for service. I will only visit this dealership since the staff is very…read morenice and helpful I will be back.

I've bought 12 cars in the last 20 years across different brands and this is the best dealership…read moreexperience I've ever had. Tom Himsworth is the absolute best sales person and the service department is very well run. Highly recommend.

A word to the wise. If you buy the Grenadier and it has a roof rack on it with large tires,it will…read morenot fit in a standard garage with a height of between 7 and 8 feet. We didn t want the roof rack to begin with but the dealership would not take it off or offer a credit. I ll try to sell it aftermarket but not holding out too much hope. Once we left the dealership with the car, they were no help.

From the owner: At RDS INEOS Grenadier, The Standard Is Excellence. Our exceptional customer service sets the bar…read morehigh in the industry, and our impressive inventory of unique INEOS Grenadier models provide an automotive experience like no other. Our unique vehicles are designed for the true automotive enthusiast and can handle everything from off-road adventures to family trips. From the Devon equestrian community to the Newport yachting crowd, a rare INEOS Grenadier is sure to turn heads. Learn more about this exclusive brand that's already earned an outstanding reputation for quality, luxury and durability. We can't wait to assist you at RDS INEOS Grenadier in Devon, PA!

Went here to test drive some vehicles. The staff was incredibly patient, friendly and…read moreknowledgeable. There was some really annoying protestors out front and the employees kept calm and acted very professional despite all the losers with picket signs. Tesla makes an amazing vehicle and this is a great location to visit.

I had a good experience. The scheduling was not ideally ended up waiting for about an hour.read more

What a wonderful car buying experience from start to finish. Jake is simply the best --…read moreprofessional, personable, and incredibly knowledgeable about both the vehicle and the latest technology. Absolutely no pressure at any point, which made the entire process comfortable and stress free. We're returning to the VW brand and couldn't be happier that we found VW of Devon. The Fred Beans team made us feel confident in our decision. We're happy customers!

Thanks to my sales consultant, Eddie, my overall experience purchasing my new to me Q4 EV went…read morewell. Anyone purchasing a car should expect to be sold some kind of warranty, which I did buy because I enjoyed the process and felt great about the entire deal. Very satisfied customer I am so A+++

Antwian did it AGAIN! There is a reason this is my second Volvo with Antwian. He's sharp, very…read moredown-to-earth, pays close attention to his clients' wants, and goes the extra mile to make it happen. My lease was due to expire in September 2026, and my mileage was approaching the max. Out of nowhere, Antwian called me at the PERFECT time with the PERFECT deal. I was quite surprised and equally impressed that he also remembered those little key details as to why I love Volvo. The next thing you know, he seamlessly and effortlessly got me into another Volvo in a matter of days. I'm so glad that I made the switch to Keystone Volvo and met Antwian! Customer service, professionalism, and overall knowledge of their product are top-notch.

I am out of state and chose this dealership to purchase a new volvo. Why? the customer service I…read morereceived from Peter was priceless. I knew the second I spoke with him he would take care of me and he did. NO hackling with price NO hidden fees. I sent him other quotes I received and he pointed out the errors and said he would figure out a way to make it affordable. And he did hands down and never pressured me and let me ride out my previous lease. No rush, no harsh sales tactics NONE. I also dealt with JJ who had the same tone. JJ answered my questions and kept me in the loop with all paperwork. I have had 1 prior Volvo and many BMW leases and Keystone was the only dealership that made me feel like a VIP. And I appreciated the gift of a mug and keychain I received in the mail after. Again I have never been there and did this all over the phone. Was the easiest process.

ajdeange Live and…read morelearn. How many stars would you give if this was a posting? I'm a 61 IT Professional that meets and has to service Enterprise customers myself. In search of a 4Runner that was within budgetary needs I went out using the normal website automotive sites. My search stumbles into a 1 owner 2018 SR5 Premium Edition with 54,000 miles for a very fair price of just 34k. Low price for this model so I was hesitant. They do hold their value and are dependable as a Toyota should. The pictures along with the description looked very nice, showing a 1 owner, 1 minor accident Car-Fax, minor front showing the car was at the dealership for some time last reported at 50,414 miles. The price was reduced a few times as the truck sat at the dealership. 50,414 miles 179 days ago. 54,422 at delivery. Rotors shaved twice in 179 days - Truck shakes terribly at 60+ Transparency and I would have paid to replace. (The website advertisement showed 4k miles more in writing. Sometimes Employees use traded cars for their personal transportation to and from work. ok. I know that all well. I worked at two different Dealerships in NJ) Red Flag folks, but I pressed on. 1 owner that seem to follow Toyota's 10k miles free it's for me program just trapped at a GM dealership. No maintenance documented on the Carfax after 37k to write home about. No Dealership initial safety check, normal dealer log of safety checking or what they normally do showing on the Carfax so they can charge the Sales department. Sometimes the service department charges the Sales Department internally crazy high items that for the most part, should be performed anyway by law to place a car on the road safely. Just me. The Dealership's GM makes money on all aspects of the Dealership. Sales/Service and Parts... All goes upstairs.... My 2021 Camry TRD with 10,343 miles was appraised and that number was fair. Fair 4Runner and Fair-trade number. I didn't want to be a creep even though some of the retail prices for a 21 Camry TRD are crazy right now. I give people the opportunity to be down-right. No different color or race. The Sales professional that assisted me follow the marching orders of the tower but was a wonderful person to deal with. Not an issue with that aspect of the DEAL... O''' "We are looking for the other key..." Hm.... Yellow Flag... ( $100.00 because who lives really with one key, and you have a sister Toyota dealership. Why would you offer a customer a new key and burry it in the deal?) Work order shows months back front pads / rotor shaving because of wobble. (Yes, at above 55+ on the expressway home ... Holy @#%^... - the wobble begins and forget about emergency braking. Please don't drive in front of me for a while.) When I asked about the difference in the pictures taken 150+ days ago, why did the speedometer show 50,414 and now 54,444... (It's a good truck.., , You'll love it..) Not that the GM didn't have a brand new TRD Pro 4Runner parked outside and might have used and abused the Truck for a few months on the Schuylkill. ) That Red Flag... Just be transparent and let the consumer know the truth. If I tell one of my customers that their solution that I architect is going to protect them from ransomware, then it should not come with undisclosed nuances. I see them daily, weekly, monthly... I have to build a relationship. Let's face it, dealers are measured by days, weeks, months, quarters. Not really interested in relationships unless there is profit also. Maximize our profits at every turn and transaction. Transparency is not part of the show. Well, I have a decent looking truck with 54,555 miles with a cracked windshield and a total brake job needed. Hopefully here in NJ, it will fail inspection. I can live with the oil wasn't changed since 50,414 and was delivered to a customer with brown oil. Turnersville Toyota can help me. (Professional and precise.) I was nice for a reason because I give people a chance to be strait. You learn and check that box for the future. 2022 and it's still 1955. There were two times I wanted to get back in my Camry and just bite the bullet and go to a Toyota place for a Certified pre-owned. The used cars deliver as new... Every time for me. I was shopping on price and not quality and that's another lesson learned. Thanks for listening here. Medford Lakes. "The knowledge and capability to deliver a specific business outcome when it needs to occur, within the time and cost parameters promised." https://www.linkedin.com/in/thestoragehybrid/

Worst service, warranty, and communication. Purchased…read morevehicle about 4 months ago everything fine until it was overheating 10/27/25 called asked for my number had me on hold for 2hr to check the status of the warranty I called again and mentioned they had me on hold said sorry the phones aren't working they checked and said yes it's under warranty the vehicle was towed that day. Later I get a call saying it was ready to go. It was just the battery.. WHAT if it was overheating and leaking? The service lady said "oh it's leaking, I'll have them check it again tomorrow ok" The next day I had to call for an update. They said it needed antifreeze so it's ready for pickup. Tuesday afternoon I pick it up and drive it for 10min. I'm on 202 and the dashboard has ENGINE HOT, ENGINE OVERHEATING STOP ENGINE, CHANGE ENGINE OIL SOON? I called the dealership and asked if they even checked it!? They had it for 2 days! I had to turn off the vehicle and wait until it cooled down to drive it back. I was given a loaner. Thursday I called for an update, they said they are still trying to figure out the issue. My husband was very upset and remembered he took a picture of the leak and sent it to them. Friday I called and said they found the issue haha what yall clearly didn't find it until my husband sent the picture. They called the warranty company and 24 to 48 hr they will send an adjuster to look at it on Monday or Tuesday. The issue was that the rear heater hose was punctured by the rear faculty bolt. I was not called back to inform me on what was going on, I had to call for updates... Tuesday the adjuster went and Wednesday I called for an update and the lady from service said she has not heard anything yet and I should give the warranty company a call like what I have to do your job now? Fine. So I called since I needed my vehicle for work and they were going to call them soon. Thursday called the dealer and she said again "I haven't heard from them" so do you just sit and wait for them to call you back or call for updates for your clients? I didn't think this was like dealing with an all used dealership. :/ I was back and forth with the warranty company and dealership. Final decision the coverage was DENIED. Because of the weight shit reason. So why did I buy the warranty? I mentioned I wanted to cancel the warranty and they said I could do it over the phone when I picked up the vehicle on Thursday night and took it to a mechanic. Called on Friday to cancel it but they never picked up. Today 11/10/25 I called to cancel the warranty and now I have to take the vehicle to them to do so. When I was told I could do it over the phone y'all just had my vehicle for 2 weeks and nothing was done just go off of the miles it has from the service dept and CANCEL it.

Some of the rudest, and dare I say this day in age, bigoted customer service I've experienced in a…read morelong time! One star because I did get my battery and it does work.

Came here looking for some wheel lug nuts. I needed a thinner profile but for some snow wheels…read more The gentleman that assisted us took time to help us figure out what size we needed and looked up in his computer and book to figure out the most cost effective option for us. The place is pretty small like most NAPAs and many special and less common parts are stored behind the counter. I've almost always had to get someone to assist me when I go to NAPA. No worries, the guys are always really friendly and helpful.