Worst service ever! Why is this Walgreens pharmacy so service poor? Are they not paying employees…read moreenough? I was told that I could have my medication delivered. American seniors can't afford it! Shame on Walgreens! They make enough profits on the meds that are sold!

Third time in a row where the pharmacy had long lines inside and at the drive thru. My…read moreprescription was not ready again. I was told it might be ready tomorrow. Time to look for another pharmacy as this one does not seem to get the job done in a reasonable amount of time. They had 10 hours to fill a prescription I've gotten there before.

Worst Walgreens pharmacy ever. Cashiers take forever. Often an issue with refills. Whoever manages…read morethis Walgreens needs to do a better job or be fired.

Don't ever ever ever buy gift cards from this Walgreens they're a theft. They stole my gift card…read moremoney that it was purchased on Mother's Day for me for $150. They scan it and everything have a receipt. And credit card statement, and everything a month later I'm about to purchase some items and they're telling me the card is not valid zero balance How embarrassing that is. I've been trying to get a new gift card from there consumer customer service waited six weeks to get an answer from them just to tell me to go back to Macy's. And then fax them all the information again receipts pictures, and everything that I sent to Wallgreens consumer It's like a circle. They're all sending me to each other and nobody's helping me out. They stole my money. That's a theft. I end up losing my money for 150.00 that's money I will never purchase nothing from Wallgreens ever specially a gift cards. Be aware of this people please go somewhere else for your gift cards.

I come to this Walgreens all of the time. The woman that's sometimes at the counter when I often go…read morein is always in a great mood! I finally got her name, this time. Sharon, thank you for always making me smile! Even if I'm in a bad mood or feeling ill and there for medicine, she always makes me smile. It's nice to have employees that seem to genuinely enjoy their job and their customers. Two days ago, I needed a prescription refill before my refill date and the pharmacy was super helpful in getting it done. I was miserable for days before I called and they helped me out with no problems. Knowing I was in pain, they got it done so quickly! Thank you so much for that! Just wanted to give a shoutout to the great service I always receive here. Thank you and please keep it up! You never know who's day you're going to make with a smile and a caring gesture!

I had to wait 49 minutes on the phone and there were 3 people in front of me, then 2, then 1…read more... But 49 minutes later I was still waiting to talk to the staff... until I hang up at 50th minute. so it's a waste of time if you want to get hold of them on the phone.

I do not understand the purpose of a pharmacy that tends to be out of stock about 1/3 of the time…read more The people tend to be friendly but this place is not convenient despite being the closest locations. Again over a week of something being on back order. Medication is supposed to be consisten. I'm frustrated that this is a continual issue for my partner and I. I feel like my only option is to look eslewhere.

I'm done buying cards for them. My christmas cards came out horrible color was so faded. I decided…read moreto give them one more try and once again the color on the cards printed is horrible. Our faces look red. The card doesn't even line up correctly when they folded it. Such crap quality. Take your photo printing some where else.

The wait times are horrible. The meal breaks are at the worst times and then they don't open back…read moreup when they are supposed to. Be prepared to wait more than 30 minutes for your prescription.

lol guy gave me attitude cause I pressed no on the keypad. Sorry I stopped your whole scanning…read moreprocess for 5 seconds, doesn't mean you give the customer attitude.

I have actually been to this location several times, just never opted to write a review as there is…read morejust not really much for me to say. I mean, it's a Walgreens. Unless something incredibly horrific were to happen like the RedBox machine exploding before my eyes, what is there really to say? I should probably also clarify that I am almost never on any prescriptions, so I have never used their actual pharmacy itself. I work with several pill poppers, and at the office I hear them bickering in the break room about pharmacies the same way catty women would about shoes. Since I am not involved in that whole lifestyle, I do not have much to add about the level of service for Wallgreen's in that regard. I typically stop in for odd's and ends types of purchases when I am too lazy to want to drive to one of the bigger places as this location is extremely close to my apartment. What others have said about it being in an inconvenient location is right on the money. The corner of Golf and Barrington is a zoo at times, which makes it a frustrating voyage if you go during peak times. Their is a stop light for both entering and leaving the location at least, which is a big plus for this area. One of the most annoying aspects of driving in the Schaumburg/Hoffman area is the amount of businesses that do not have direct access to them from the opposite side of the street. This basically forces you to have to drive to a stop light and do a U-Turn. Lame! So this place is actually a cut above average when viewed from that perspective. This location is also open 24 hours, which comes in handy when you are a night owl like me and have a sudden urge for a Hot Pocket.

Submitted script a day prior and the did not fill but left the medication suspended made the doctor…read morefight them via phone for 1.hr 15 on the script then I'm texted that the medication is ready at 330 I arrive at 5 and they said it's not ready until 6 Pharmacy manager does nothing and staff are rude

Terrible service. Went for a simple COVID test and the entire staff had no idea what was going on…read more They sent me home only to ask me to come back because they made a mistake. Then they had trouble finding and giving me my results. What a waste of time.

The last time I came here for the Take Care clinic, I had a negative experience. As fate would have…read moreit, I ended up here again (except now it's the Walgreens "Healthcare Clinic") this past week for a TB test and potential physical. The TB test went well -- all the ladies that helped me were patient and friendly. When I came back earlier today for the TB reading (I don't have TB -- which I already knew... yay?), I realized the physical portion wasn't filled out. People at a different location had told me earlier in the week that I didn't need the full physical as there was only one question that needed to be answered. The woman I met today told me I needed the full physical and had to pay the fee for it (something like $70). Although my physical was less than a year ago, my new job needs one within the past 90 days... which sucks. I explained to the woman that I already had a physical earlier this year and was bummed that I'd need to pay again for another physical.Since I needed it for work, I told her to "go ahead and just do the full physical anyway." If I had to pay, I had to pay. She took my papers, went in the back, and came out with the papers signed. She looked up my records and just used the information from the last physical since it was less than a year old. All I needed on paper was documentation within the past 90 days. It was a clever loophole. There was no need for a newer, pricey physical. I was shocked but incredibly pleased and grateful. Now that's customer service!

The Pharmacy is the rudest and angriest group of people I deal with on a regular basis. I have…read moresubmitted my insurance card 4 times yet every time I attempt to retrieve my medication my card is not in the system. I had a lady named Sheryl take over my issue. Sheryl's way of handling things it to scream into the speaker as if the customer did something personal to her. She is unhinged and out of control. I had to call the manager who kindly figured out half of my issue. With Amazon being an option and CVS down the street, you would be crazy to endure such verbal abuse to simply pick up medication.

Pharmacy staff like most Walgreens have bad customer service. They pick up the phone and…read moreimmediately put you on hold without saying anything. I was on hold for 10 minutes while they kept picking up the phone and placing me back on hold without acknowledging the hold time.

This store needs help! It's dirty and there's not much staff on duty. They had only 2 people…read moreworking at the pharmacy. I overheard the pharmacist saying that she didn't have time to take lunch today and several days this week. That must be terrible! I came here for a covid booster shot after making a reservation online. I arrived 15 minutes early as instructed and filled out the paperwork online before arriving and it made no difference at all. I wasn't able to check in until about 410 and the tech had a problem with the computer. Then I waited and waited and waited. I got my shot behind a screen and the pharmacist was good at distracting me when she jabbed me. She told me to be sure to drink lots of fluids. I would give the pharmacist five stars for her dedication! This is the second pharmacy I've been to this month that has staffing problems. We all need service and our drugs but let's show some patience. If you have none, visit a different walgreens and don't cause these overworked people any more stress.

Left a prescription Thursday, come over Monday is I had to wait 25 minutes because medicine wasn't…read moreready

Pharmacy staff on Villa st are always rude and unwilling to help not to mention they never open on…read moretime. All other Walgreens pharmacy staff at the Larkin Ave and summit st. locations are phenomenally great.

This pharmacy is by far the worst possible in all categories. Horrible service, longest lines,…read morerudest employees! Why would you choose to work in this field if you have no compassion and hate people. I usually don't give bad reviews but they are so horrible I had to.