Employees were very friendly and welcoming . The place was nice and quiet and very well cleaned. The food was fresh and amazing ! read more

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Have had issues with the customer service at this location for a while now. Today was the tipping point though. I'm assuming the owner decided to call me to tell me that they were going to start rejecting my online orders for using the coupons given out by Subway? Claimed i wasn't allowed to use them every day of the year (where does it say that on the coupons??) when I only go there every couple of weeks at most. Hard to really understand him through his accent though. Ridiculous behavior. Those sandwiches are barely worth it with the coupon tbh! read more

when I walked in, the subway was very dirty. The staff did not care about any of the customers, and they spoke to me in a very rude manner. And then she was wearing a mask but coughing a lot so I was very concerned and did not even end up ordering so I just left read more

Customer service was rude since the moment I walked in to pick up an order. As soon as I walked up the register and informed them I was there to pick up an order I was asked to literally move two steps over to pick up the order in right spot which was right next to the register. I informed them my first name when they asked what was the name and they informed me it wasn't at that location. I showed them my order confirmation to an Asian guy and was told that I had only given my first name and they needed my last name (they never asked for my last name) he did not apologize instead wanted to make sure he was in the right. I told them I wanted to purchase a soup and they asked me to come back to the register. Horrible experience never coming and sucks since I live right next to the spot. read more

I had a ridiculous experience here this past Saturday, the 22nd, and I will not return to this location. My order number was 0A08BDDB-86. I ordered my sandwiches through the app at 2:20 pm, and my order was to be completed by 2:45 pm. I was close, so I went inside at about 2:25 pm and told the three girls I was there to pick up a mobile order. They said okay, nothing was being made yet, and I knew I was still about 20 minutes early. I sat down and waited as people came and went, it's now 2:50 and I'm asking the lady about it and she said there was no order. I then showed her my app, which shows my order was completed/paid for, and she started to be the rudest person I've ever met. She's like we didn't get a bing so you didn't order anything.. I said I have the app confirmation right here, and the email confirmation and both show I paid for it. I then asked nicely what I should do in this case, and then she kept being nasty towards me for no reason. I pride myself on not being rude to people and, especially not to people working in a service setting;; they deal with a lot of stuff, and it's not fair. Then she's like, well, you ordered the wrong location, and I'm like, no, if you look at my phone, you'll see it's this one. Then she said, " well, no Bing came through, so we can't do anything for you. I asked for her name. I can't recall what it was because she had a mask and told me in a shallow tone, but it was Ilsion or something like that. I then proceeded to leave because, at this point, I had wasted 45 minutes of my life. As I'm sitting in my car figuring out what I'm going to do, the lady from Subway comes out and says oh, one of the co-workers made it and didn't tell me. No apology for being rude, No apology for insulting me, and no apology for anything. Just it wasn't my fault, and it was there. Also, she never asked her co-workers about the sandwich while I was inside... Then I go inside, get my sandwiches, and guess what? They were made 40 minutes ago and were ice cold. I just left, and now I won't be back. read more

Subway - Sandwiches Near Me - Orange, California

Came in for food at around 1pm. Great staff!! Great preparation!! Great fresh food!! The staff was incredibly polite and attentive!!

Don't really go out of my way to leave reviews but one of the workers, Vianca, was so kind, positive, and genuinely respectful in her customer service. One of the best interactions I've had at any Subway location. She deserves some recognition or a reward! Best worker I've seen read more

This subway is a great location! Small, clean, great employees and customer service! The service is quick and friendly. The reason I gave them two stars was they no longer provide any type of free water cups for you to consume at the restaurant or to go. I'm avoiding sodas and sugary drinks. I didn't feel like buying a bottle of water! I will not come here anymore and will visit a different location. This location is about 1-mile from my home. I'd rather drive further. read more

Subway - Subway store entrance - Sandwiches Near Me - Orange, California

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I came in to get two sandwiches for a quick and easy dinner because we are going to visit my dad in the hospital. I came inside wearing my halloween costume and Immediately Bianca complimented me! She did an excellent job making my sandwiches quick and perfect! She asked me all the right questions and listened to my answers with care. honestly this was the best experience i have ever had at a subway and i have been eating subway for 10+ years. Thank you Bianca for being a diligent hard worker:) Happy halloween!! read more

Worst subway ever. Worst customer service! Uneducated workers. Walked in to order a sandwich and stood in line. I asked the key to the bathroom and the Hispanic women there (Sat 9/14 6pm shift) said I have to order first. It was a long line, but I waited. When it was my turn I asked to have the key, she said not until I bought a sandwich. Totally ridiculous! Woman to woman I feel like there is a shared understanding there. I gathered my family and told her I would just take my business elsewhere if she wouldn't let me go to the bathroom. Her loss! If they can't get business then they will go out of business. Don't support a business that hires insensitive people who don't keep their word and the owner/manager doesn't care to train them properly in a customer facing position. If the business can't thrive then they won't have jobs anymore. Her lesson to learn the hard way if she chooses to be a ** read more

Today is the first day of the promotional Footlong Pass that I purchased for $15. I think the Footlong Pass is too good to be true. Ordered a footlong sandwich online this morning and only received 6 inch sub. Went back to the store. Showed the owner the receipt and the sandwich. The owner proceeded to make the other half and then toasted the entire sandwich. Now one half is hard as a rock! Do the stores know about this promotion Subway?? The owner kept the receipt so now I can't send a review to corporate because the info required is on the receipt the owner kept. How dumb is this? People, do yourself a favor, go to the subway on Main Street where the Starbucks is across from Mainplace Mall. Get your awesome 1/2 price footlong and then go grab a great iced coffee at Starbucks and enjoy! read more

If I could leave a lower review I would. This was the worst subway I have ever been to because of the customer service. I was attended by a lady who made my sandwich and then a girl with a big bow headband on her forehead who charged me. We paid in cash and said she wasn't going to accept it because it was ripped. Then I asked if we were to tape it would she take it then. She then responded with an attitude saying "no it's fake". I said, "What do you mean it's fake you just said because it was ripped and we just pulled it out of the atm". She then continued with her attitude saying she wasn't going to accept it because it was fake, it's paper. I know what paper feels like and I know what money feels like, it wasn't fake. The place next door ended up changing it for us and said they didn't have a problem with it. I emailed the company and never received a response back. I would suggest going to a different subway because they clearly don't care about anything at this location. Worst service ever read more

I called early to order 4 family platter and talk to a nice lady. I got the food on time and it is really good, two thumbs up! The owner gave me extra bags for it too. The server and owner are very helpful and accommodating. Will surely go back here! read more

Subway - Family Platter - Sandwiches Near Me - Orange, California

I've been to this location before and had excellent service but today I don't know if the workers were stoned or what I asked for a menu item and I wanted the sandwich on the menu and for some reason the guy just wasn't understanding. So I ordered a steak and cheese melt the bread was not fresh at all and when I asked for it melted instead of putting them in separate bags he stuffed a whole foot long into the press bag which caused for a uneven heat for now on I will be going in am when the lady workers are there and the main boss read more

Subway - Steak & Cheese Melt the bread is old it's not even melted since the worker shoved both into one small bag - Sandwiches Near Me - Orange, California

Super friendly and fast service! I stopped by during a SoCal trip and ordered the rotisserie chicken with toasted wheat bread with plenty of veggie toppings. Definitely recommend this Subway stop if you're in the area!! read more

Should've read the reviews before coming here. As soon as I walked to the door, saw that they weren't taking coupons and left right after. Thank you for wasting my time Subway. read more

Went here to eat a little healthier and saw every employee with a mask on. This is March 2023, both federal and state government has said pandemic is over. I awkwardly had to ask if employees had a choice and finally got a no. Their franchisee requires it. I personally do not wish to patronize a business that requires such an outdated practice on their staff. read more

Really horrible when the cashier is asking you about making your sandwich a combo and you say yes and ask for chips and the other sandwich "artist" is so adamant about telling me I need to wear a mask next time that they forget to put my chips in the bag. Lady... I went through the line and not once did you say a thing until I paid. Put a sign on the door that already lists all the other Covid requirements to enter any subway establishment. And 2, don't interrupt a conversation when I'm trying to pay. Your message could have waited or could of been said before and I would of left and came back. Poor communication skills from her. The other lady, was lovely. read more

Disappointed We requested a cold cut sandwich with out the bread. They could not accommodate us unless they charged for a salad. This was an up charge of over $2.00. Again we are disappointed !!!!! read more

I have never been treated like this at any other subway. Employee Nency I believe told me I can not get more than 2 extra crackers for my soup with no option to buy them either! I always get a soup with 5 crackers for my toddler and this has never been a problem at any other subway I've been to. I would understand if it was an additional cost, totally normal, but to refuse to sell me crackers is very bad customer service. The employee had terrible manners and an attitude that made me feel uncomfortable. read more

Absolutely the best run Subway restaurant I've ever walked into. And I've been to a lot of Subways. They are fast, the bread is always fresh, they give the right amount of toppings and the employees don't look pissed off. (Like most Subways) Another thing is that they are genuinely friendly. No fake and scripted "Welcome to Subway" when you walk in. The Asian guy, whom I'm assuming is the owner, is always smiling and asking how your day is going, even when they are incredibly busy. And when they are busy, they get you in and out in less than five minutes. Only if all Subways were like this one. read more

Probably the best subway I go to. The owner or manager is always overstaffed or perfectly staffed so you dont have to wait. Its in one of the busier business areas of orange so it gets packed. The workers move you along the line quickly and efficiently. They are always happy and serving you with a smile. The only downside to this location if any is that it is a small parking lot. Aside from that this is my go to subway! read more

Subway - Turkey salad! - Sandwiches Near Me - Orange, California

Love subway but for a reason this subways location bread is always old and nasty and I didn't know you couldn't choose the type of meat you wanted on a sub I asked the worker for a a BMT ITALIAN and to switch out the ham for turkey Im aware that turkey is more expensive but I always ask for this not typically at this location but it's always been able to be done for extra charge but apparently this guy didn't want to do it for me and fighting back with me he didn't have any costumer service at all as an old customer service worker the customer is always right but apparently not here! read more

This is the best subway in the area. The lunchtime staff is quick and friendly and gets it right. The franchise owner is a real friendly people person and really knows how to run a business. He mans his register and keeps everything running efficiently. He never misses a "hello, welcome" when the door opens to a new guest. There are always coupons in the weekly mailers, and subway also offers a text coupon that changes about every two weeks. Only negative is the parking lot is small and awkward and can be challenging during lunch rush at noon. read more

They're okay, it's a Subway. Just the experience I had there wasn't so great because I had bought a soup and they said that it would take 5 minutes to make, and 15min later it still hadn't been made. I inquired about it and they didn't even remember charging me for it or anything to do with it, so it caused a little bit of a panic but after some delay, they just refunded my money. That, and they ran out of a bread that my friend wanted, but sometimes that happens. But eh, with two little hiccups, it's not that big of a deal, but I've experienced better. read more

My favorite subway in Orange! They are all so nice and make great sandwiches! The restaurant is always clean and easy to get in and out when in a hurry. You'll be happy at this subway. read more

Subway - Cookies - Sandwiches Near Me - Orange, California

I love this Subway!!! Unlike the other Subways I've visited who roll their eyes when I ask for extra ranch on my salad, not this location. The lady working behind the counter is more than accommodating when it comes to my order and friendly. She always makes my salad the way I enjoy it. I go out of my way to visit this subway because of the quality of service I receive. read more

Extremely nice manager. As I entered, I really needed to use the restroom. Because I noticed their restroom sign says for customers only, I had expected I needed to purchase something beforehand. Fortunately, they let me use the restroom first. Many other subways require you to purchase something real quick. Even if you ask if you could just tip them instead, their "store policy" is you need to purchase a cookie at least. I ordered a turkey bacon avocado wrap, and the employee who made it knew exactly what she was doing. After buying this product around 10 times, a subway employee finally told me what was exactly in it. And... Well that's what I have been getting. So potentially, I can just ask for a turkey bacon avocado wrap and sit back. Unfortunately, I can't do this for many other subways because their employees don't necessarily know what's in it. (which is understandable as it's a limited time item) but read more

The staff at this location is fast and friendly. You'll find the owner working the front most days. He always has a huge smile and is so nice. They always get my orders correct and are fast at competing everything. They're also great for catering! read more

Subway - Sandwiches Near Me - Orange, California

I was looking for healthy options and decided I wanted to try the veggie patty instead of meatballs in the meatball sandwich. The person making my sandwich was confused and looked over at the manager for clarification. The manager then made me feel stupid and told me that I am confused. I told him that this was my first time exploring other healthy options. He went on to making me feel stupid stating that "how do you expect to substitute and keep the same price!?" I told him it's not about the price I just want a veggie patty instead of meatballs in a meatball sandwich. He abruptly told me, "then order the veggie patty and put marinara sauce on it!" Very rude, inconsiderate, and impatient. Perhaps it's his culture to be like that, but I'll never go to that subway again. I'll gladly travel a few miles further for better service and to feel like a valued customer. read more

Place was clean and well maintained. The cashier was nice enough to mention I got a free cookie since I ordered a meal.

I've been coming to this subway for years and the owner is always a problem he has no costumer service other then that the workers are Absolutely amazing but the owner wow I have no words to explain how rude he is I'll definitely be reporting it to the corporate of subway read more

Came during lunch and ordered a few sandwiches. I was extremely impressed at how quick and efficient they worked. Also, everyone seemed to work so well together to make things run smoothly. It was very busy but I still got in and out fast! read more

Fast service, friendly, clean and the best reviews of any subway near by.. management is on top of it here!! Thanks a bunch

This location is one of my all-time favorite Subway Franchises.The location is super convenient and easily accessible ,being next to the 57,5,and 22 Freeways. The staff is always very friendly and helpful.The dining room is small,but well maintained. The prices are consistent with other Subway locations. The service is also extremely fast.One time before work, I was in and out in 3 minutes!!!I highly recommend this location to all!! read more

Subway - Sandwiches Near Me - Orange, California

Really like this location. Everyone is nice. Just took off a star because they never have the bread I like. Today is the 3rd time I've gone and there is no Italian herbs and cheese bread. Also I noticed the sign says "free cookie with every combo"...I get a combo every time and I've never been offered a cookie? Not a big deal, just odd. read more

This is hands down the best Subway in Orange. They have everything a great resturant needs. Awesome customer service, fresh food, and fast service! Everyone here is friendly and happy to take good care of you. Talking about this place makes me just want to go get some. read more

Clean restaurant with friendly sandwich artists. Always get a consistent and fresh product just the way I requested the sandwich to be made. Nice location. I get in and I get out quickly. Easy peasy, Just the way it should be! read more

Good service, nice clean environment and friendly staff. No delays to be serviced. Usually in and out in a few minutes

I ordered sub of the day which was BMT. I guess this lady is new here. She Charged me $1.50 for a quarter of an avocado that was browning. I kindly told the girl it's usually 1/2 an avocado and asked for a new one. No reply, Didn't want to complain due to major headache and was hungry read more