I just left this location extremely disappointed. I walked in, I'm the only person in the store, I tell the sandwich maker that I was deciding what coupon to use from the monthly coupon hand out. I pick the (pay for 12" and get 6" free) coupon . Get the steak and cheese and the hotshot Italiano, get them made and go to pay. At the counter the sandwich maker then tells me that the coupon doesn't work on the steak and cheese subs. So I ask him where it says that, and that something like that should be posted. He said he knew and that they tried to tell the owner that (which means I'm not the only customer that went in trying to use the coupons). So I had coupons that the store didn't honor, the worker knew I was using a coupon and didn't say a word when he was building the steak and cheese (which the owner says I can't use). So I went in for what was supposed to be a $12.79 sub with a free one on the side, and ended up walking out paying $21.44 because of bad business practices by the owner and sandwich maker.
To be fair the sandwich maker was a high school student if I'd have to guess, so the responsibility doesn't fall on him so much as it still falls on the owner for not properly posting or informing the customers before they order. In some way verbal or visual but it needs to be clear to the customers. read more