My parents, grandmother, aunt, brother, 1-year-old son & I visited for lunch today. While waiting to be seated, my mother asked the hostess if we could be seated in the large corner booth. No answer. Didn't even look at her. My mother politely repeated herself. The hostess mumbled something to the server standing beside her, but still wouldn't acknowledge the question. My mother then spoke up louder to ensure she heard her & the woman replied, "You won't all fit in that booth." My mother let her know that we had sat in the booth before. To which the hostess said, "Just do what you want." Then stormed back to the hostess station. My mother said, "I'm not sure why you're being so rude about a simple request," to which the hostess responded, "I'm just trying to seat people." (*Note: on a previous visit, I asked this same hostess if the restaurant had a carseat sling & she hastily said, "I don't know. Ask your server." So, after holding my son and receiving no assistance, I finally sat my son's carseat on a chair beside me.) The only positive thing I have to say is that our server was extremely kind. Very attentive, respectful. The food was beyond mediocre. The house salad was extremely basic with iceberg lettuce--not "mixed greens" as stated on the menu. My grandmother's chicken & rice soup was nothing more than a bowl of minute rice that soaked up all the liquid, and had pieces of carrots in it. The chili did not taste like it had ground beef in it. The sliced tomato on the Roast Beef & Cheddar was underripe. The food is severely overpriced for the quality provided. Someone needs to do something about the "pit bull" at the hostess station. She's all smiles until she is asked a simple question that might cause her to have to switch up her seating plan.
My parents, grandmother, aunt, brother, 1-year-old son & I visited for lunch today. While waiting to be seated, my mother asked the hostess if we could be seated in the large corner booth. No answer. Didn't even look at her. My mother politely repeated herself. The hostess mumbled something to the server standing beside her, but still wouldn't acknowledge the question. My mother then spoke up louder to ensure she heard her & the woman replied, "You won't all fit in that booth." My mother let her know that we had sat in the booth before. To which the hostess said, "Just do what you want." Then stormed back to the hostess station. My mother said, "I'm not sure why you're being so rude about a simple request," to which the hostess responded, "I'm just trying to seat people." (*Note: on a previous visit, I asked this same hostess if the restaurant had a carseat sling & she hastily said, "I don't know. Ask your server." So, after holding my son and receiving no assistance, I finally sat my son's carseat on a chair beside me.) The only positive thing I have to say is that our server was extremely kind. Very attentive, respectful. The food was beyond mediocre. The house salad was extremely basic with iceberg lettuce--not "mixed greens" as stated on the menu. My grandmother's chicken & rice soup was nothing more than a bowl of minute rice that soaked up all the liquid, and had pieces of carrots in it. The chili did not taste like it had ground beef in it. The sliced tomato on the Roast Beef & Cheddar was underripe. The food is severely overpriced for the quality provided. Someone needs to do something about the "pit bull" at the hostess station. She's all smiles until she is asked a simple question that might cause her to have to switch up her seating plan.
***They have a sign on the front door which states that they reserve the right to refuse service to anyone who is rude or disrespectful. They also have the 10 Commandments printed on the back side of the menu. read more