They need to improve not forgetting sauce, not disrespecting customers, not having an attitude pushing 70.

Messy, but tasty. Shakes in nearly every flavor imaginable. Won't break the bank. The trays are the way to go.

Service sucks every time, girls at the window ALWAYS have an attitude! Last time my fiancé and I went he had some bathroom issues, made us sick!! Don't recommend! read more

If I could give it no stars I would, the worst place I've HAD to eat at. Absolutely disgusting and roach infested just gross . They are rude and a nasty establishment! I've seen more that three roaches and they have rat traps for a reason I would not recommend eating here ! read more

i ordered a spicy chicken tray meal that i was highly unimpressed with. number one service was sub par, butting in when talking. number two this isn't my first experience with dry cold food but it will definitely be my last. i give the benefit of doubt if you are busy but i was the only person in line. fries cold chicken wrap cold and my spicy chicken sandwich was inedible. rock hard breading. surrounded with her rushed attitude i could understand why my food came out cold. crazy coming from an establishment. will not be back. by the way this restaurant caused me to download this app. read more

I ordered 10 chicken nuggets but I only received 8. I also ordered a honey mustard chicken wrap hold the chicken with extra honey mustard and extra chicken nuggets but received lightly seasoned French fried protato strips. I also witnessed a woman throwing up a gallon of her previous meals in the drive through. Not a good look cookout. Shaking my head. read more

Stay away from this one you will get sick. We went through the drive through 8/17/23 ordered two hamburger trays the meat had a unusual taste. My wife spit hers out and I had already eaten 1/2 of the burger. It was chili style so it was hard to tell. I have been sick with stomach craps and bathroom issues.. STAY AWAY unless you want to be sick. This location is not what it once was. Also in havelock cook out I ordered a sweet tea and it had a plastic bag in the cup under the ice! They have also raised the prices and lowered the quantity of food you get. The prices of milk shakes are 3 times the cost than what they were before 2020.. read more

I would like to show this Cook-Out location some love because, I don't get a chance to get home to NC often but when I do I always stop by a Cook-Out. Well, I just so happen to be visiting my home state for a wedding and was able to grab lunch on my way out, and I'll tell you, the food never disappoints. This location was on point! The food was fresh, hot, and cooked to perfection! The woman that took my order was super nice and friendly, and was very polite when she greeted me at the window to accept my payment. When you live away from home and you come back to visit, you always want to go to the places that remember and that reminds you of the taste of your home. I'm so glad Cook-Out does that for me, and that they never switch up or change the food. It stays and tastes the same wherever I get it in NC, and I love that! Thank you to the staff at this one for making my visit to New Bern, NC pleasant, and for reminding me of why this restaurant chain is a staple in NC! Keep up the great work and pumping out great food! read more

Cook Out - Huge Cook-Out Style Burger, Large Cajun Fries, Large Cheerwine, & Regular Oreo Milkshake! - Burgers Near Me - New Bern, North Carolina

Went on Saturday and bought two cups of ice and then on Sunday they refused to sell cups of ice! Stated the Ice machine was messed up and they didn't have enough ice to sell cups of ice. Blamed a Jacksonville manager for selling cups of ice on Saturday. Asked for manager, young lady said she was the manager when asked for name I was hung up on. Very rude people.. read more

Just went through this line before getting on the highway to head home. I didn't receive my chicken quesadilla in my tray, side of mustard that I asked for, or a fork for my cheese fries. Very disappointed. read more

My husband brought home food from cookout. There were four tiny onion rings less than 2 inches across. only phone number available is corporate. Issue not resolved. Will never go back. read more

Cheap nuggets. Perfect for kids and family. Christian atmosphere. Awesome. This is great food at a bargain. Kudos Cookout. Job well done. Did I mention the milkshakes? read more

Cook Out - Really good food, nice people , and cheap. - Burgers Near Me - New Bern, North Carolina

While every one else, except Popeye's has opened their dinning rooms, Cook Out has not. At least post some signs that your dinning room is closed. I prefer not to eat in my car and would like a refill on a drink, neither which is possible at this location. I hope the lost of business from not being open is offset by the savings you obtain from closing the dining room. read more

Thank goodness I don't live anywhere near a Cook Out, because I would come here ALL.THE.TIME and clog my arteries with sweet grease. Cook Out is a fast foodie's dream. College students love this place for their $4.99 combo in which you choose 1 main (burger, hot dogs, quesadilla, chicken strips, etc.), 2 sides (onion rings, hushpuppies, slaw, chicken nuggets, etc.), and a beverage. That's enough food for 2 people at only 5 dollars. It's insane. I ordered the combo with a hamburger, fries, hushpuppies, and a Coke float. I didn't realize until I looked at the receipt that cheese on the burger costs extra. Employees should tweak their speech to say, "Do you want to add cheese for 50 cents more?" instead of just asking if you want cheese. The fries were great, and the hushpuppies were delicious, sweeter than normal just the way I like. I like the option of adding a float as a drink because it's like getting ice cream with your meal. It was good, but a little chunky?...yeah. This location offers a lot of seating including booths and tables with chairs. They play Christian music. Overall great place to grab some unhealthy food. read more

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Horrible drive through experience. All they do is ask you to speak up. Staff do not know what is available to add to a burger. Which is stunning. I would give the place zero stars if possible. read more

cleanness of your food, have more respect when talking to customers, have better customer service ! they threw raw onions in my bag and my condiments weren't even on my burger !!! 0/10 do not recommend read more

I just wanna say, I've been going to cookout for a year now every night because they are the only place open after I get off. And it is absolutely amazing. I've become a regular at this point and just want to say Spencha makes my entire night by the service she provides. She's always been so so sweet and nice to me every night and I have never gotten service from a fast food place as good as the service I get here- especially from her. And I can tell when she's cooking because the food is genuinely perfect, absolutely amazing place to go to. (P.S. if y'all haven't already please give that wonderful girl a raise) read more

Best food EVER!!!! There was a bittt of a crunch to my plain milkshake, but I get it! Mice feces am I right

I love cookout. I never ever ever have anything bad to say about their food, they always get my order right, and their sweet tea and milkshakes are amazing. Get a mocha, trust me! I'm read more

My teenage nephews get super excited about this place. The food is very cheap; you can get a "plate" with a burger or sandwich plus a drink and two sides, and the sides are things like chicken quesadillas and corndogs--all for around $5. I got a small burger. You can choose a number of toppings like grilled or raw onions, mustard, mayo, ketchup, cajun seasoning, cheese, tomato, lettuce, etc. It was decent, and had a bit of a "flame grilled" taste. The bun wasn't great, though. The regular fries were good. They also have thick shakes that everyone was talking about, but I didn't try one. The chili cheese fries were pretty gross, though. Tasted like gross Hormel chili and velveeta. I can see my young nephews being into that, but not me. I rate this a 3 for what it is: very cheap, fast food, which is better than many of the other fast food joints in this town. read more

Cook Out - Menu - Burgers Near Me - New Bern, North Carolina

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I was recommended to check it out when I was visiting family. Great food, amazing good prices. Milkshakes are delicious, you have to try them all! I love that I can customize my burger, instead of getting a standard one like at other places. Service is fast and friendly, they always get my order right. I like that they employ college students, even from out of state, makes the place feel fresh and different. This restaurant definitely stands out of the crowd! read more

Went through the drive thru and they were missing 2 of my items. Went back thru and they got my order wrong 3 more times, and was proceeded to get out of line to wait in parking lot and still never got my right order. When i asked for a refund they said they were unable to process one. read more

This was my first and most likely last visit to this burger place! The floors were still slick from mopping, there were no soap or towels in the Ladies Restroom, and they got our order wrong. Paid for a cheeseburger, but got a regular burger. The only positive thing I can say about this place is that they have a decent milkshake! read more

Hiring kids just because they applied ! Not training employees to do their job properly. The past year my order has NEVER been right the first time. read more

Great milkshakes and pretty good selection of food. They are open pretty late and is only drive through.

You pay for what you get here. However, you get a lot if food at a little price. Probably the best bang for your buck anywhere. My double burger. Cajun wrap, onion rings, coke float was only $5.75. You cant beat that. Nice and cold atmosphere to sit and listen to nice music. It's not the best food, but certainly the best value. read more

Best milkshakes ever! A little bit of heaven for about $3. That's all I get there and one day I will have tried every single milkshake. The chocolate nut is my absolute faverite. Orange pushup is a close 2nd read more

Cook Out - Burgers Near Me - New Bern, North Carolina

worth the wait, went just for the milkshakes and still loved the. my brother drink half of my milkshake. my dad got pineapple and watermelon and also loved it, will definitely come again despite waiting 20 minutes. read more

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New favorite fast food place. They are FAST. Food is good and the prices are unbelievable. Burgers easily rival much more expensive 5 Guys. We had a variety off the menu and everything was good! It's had to write a long review on something where the only real thing to say is, if you get a chance or drive by one GO! read more

Cookout is not fancy but the food is good with a homestyle feel to it. Burgers are juicy, shakes are wonderful. Nuggets are cheap and the best .99 cent corndog I have had. Service is fast and with a double drive through waiting is kept to a minimum. Overall Good, cheap and fast. read more

Cook Out - Fast food with a homestyle feel. - Burgers Near Me - New Bern, North Carolina

Every time we attempt to go here our orders are incomplete or wrong. Every. Single. Time. Unfortunately it is impractical to check a whole family order each time, nor should we have to. Unfortunate, we were hoping to have a solid go to. If you're going to spend your money here, be sure to check your order! read more

Visited the area with family last year and it is amazing. The food is great and they have so many different flavors for milkshakes! Definitely a place to visit again and again. read more

Had the absolute worst experience about an hour or so ago in the drive thru. As my daughter and I pulled up to order, I asked the rep for one moment so my daughter could read the menu. After a few moments, I said okay, we're ready to order . . . no response. I said it again a little louder, and again no response. I'd assumed that since someone in the line adjacent was ordering, so I waited for them to finish and said "hello" again into the order screen, again no response. I watched as the next car in the adjacent lane pulled up to order and was immediately greeted and their order was taken. I then said "hello" again, to which I was greeted with the most venomous customer service voice stating "you can order whenever you're ready". Even my young daughter was taken aback. I'd never expected to hear that type of attitude towards a customer who simply wanted to read the menu before ordering. I told the rep "no thank you, I don't think I'll be ordering anything", to which I heard the female rep/order-taker yell through the intercom "oh well, have a good day." Please find that young woman and re-train her before you lose any more customers. And check the intercom. It could've been a technological error or even user error of not speaking loud enough, but an employee's poor attitude lost Cookout a customer for life. read more

As a recent transplant from up north, Cookout was a revelation. As a poor student who is something of a night-owl, I found myself visiting Cookout an unhealthy number of times per week. I absolutely love the trays from cookout. A hearty burger, fries, slaw and a float for $5 is a deal that is absolutely unheard of in my old neck of the woods. The biggest surprise was that the quality didn't suffer from the price. This food easily trumps any meal you'd be getting from McDonalds at any price. Add to that the fact that Cookout is open til 4am and you have yourself a recipe for a very unbalanced diet. While I do love Cookout, I have to dock it a star simply because they are one of the most frequent offenders of getting my order wrong. Always check your order before leaving and you'll save yourself some heartache. read more

Ok, I reviewed them based on their hamburger the first time I visited this chain. In the words of Jules Winnfield, it was a "tasty burger!"...but coming from the Left/Best/West Coast, it's nothing compared to In-N-Out. That's not to say the burger was bad, it's really a great burger, but it's no double-double animal style. After taking one of those stupid "you're from North Carolina when..." quizzes on Facebook, it was brought to my attention that the hotdogs are something special here. So on a whim I stopped by and ordered two, with hushpuppies and onion rings. Holy ****, that's a great hotdog. I'm not sure if it was a combination of hunger and convenience, or the fact that it was a singular moment where one encounters a truly delicious bite of food...but it was awesome. Can't wait to go back and try it again. read more

The best hot dogs in the land we love the hot dogs our family has a hot dog farm and we love all the little hot dogs we own a hot dog company so we know hot dogs read more

Cook Out - Burgers Near Me - New Bern, North Carolina

Foods good and chap. The burgers are super good too. The service was fast too! Will be back to this one! read more

Cook Out - Mmmmm milkshakes are soo good - Burgers Near Me - New Bern, North Carolina

This place was pretty good when they first opened. However a recent visit was disappointing. I ordered a hamburger with the works and it was ok but the bun was stale and the tomato only just ripe. I was charged an extra 10 cents for the tomato and 45 cents for the cheese! My side order of onion rings consisted of 4 onion rings. Also the bathroom faucets were rigged to only have cold water to wash your hands. I guess they save on the light bill that way but I've never been to a restaurant that did that. Makes me wonder about the employees that are supposed to wash their hands with warm water. I'm not sure I would visit this place again. read more

Horrible customer service and every time I go I have to come back threw the drive thru to fix my order... The fries are HORRIBLE ALWAYS SOGGY AND FULL.OF GREASE!!! SPICY CHICKEN ALWAYS DRY DRY DRY.. and it's not just once it's EVERYTIME...new Bern NC location read more

Ate there twice because it's close to home. Both meals were awful. Tasteless, greasy, fries limp. Milkshake utterly unremarkable. The air around the place reeks of burned hamburgers. I will say the service was excellent. Each order was perfect, exactly as I ordered. The service is prompt and friendly. read more