Post soccer game food before heading back home on the roadtrip. the joys of travel soccer. just two simple meals and a drink, ordered It via the app while I was charging up for the trip back, drove over, picked it up and off we went. food was fresh for a weird time (1:30pm on a sunday) place was a little busy but they were moving through the line fast as we opted to pick up in drive-through. no complaints, was able to get what the tired keeper wanted and off we went. read more

Drive through impromptu wing night. Ordered wings in three flavors. Could not tell the difference between them . We're not labeled. 60 bucks wasted. read more

Zaxby's honestly depends on the day, but most of the time it hits. The vibe inside is nice, and my fiancé and I eat in every once in a while. Customer service is alright nothing amazing, but not bad either. read more

First time trying Zaxby's. Had the chicken bacon ranch quesadilla. Was skeptical at first but it was scrumptious. Also got a strawberry lemonade that was also pretty good. Tried to order the peach sweet tea but they were out :(. Did order a meal though and got no French Fries. The service was pretty good we did have to wait though. Cannot comment on the ambiance did drive through. The food was easy to eat in the car though. Overall my experience was 8/10 read more

Good food just as any other Zaxby's and great service. I had done a big order, and although they had put down 4 of my Chicken Plates as Zax Snak Meals instead, and forgot a Signature Sandwich Meal and kids milk, when I called them and went back with my receipt, they gave me the correct order of Chicken Plates, Signature Sandwich Meal, and kids milk. Plus, a refund for the incorrect Zax Snak Meals! read more

I'd give five stars but I didn't get the entire experience. In short, I didn't see the restroom. As for being clean inside and outside, they are organized at the drive thru and the areas are very clean. The service was fast and friendly. The people there didn't seem to hate their job as at many places. I bugged the cashier multiple times for extras such as salt and sauce. She was friendly and had no issues at any time helping me. I did forget pictures this time because we were hungry. Lol. However, the food was prepared quicky, was hot, and very tasty. This is one that I have always been able to count on. Keep it up y'all. read more

Love their Zalad! Especially with the appetizer roll. Don't know why the review has to be 85 characters.

Consistent is the adjective that best describes Zaxby's. Their food is consistently good, and the service is consistently off. Since the drive-thru was wrapped around the building, I thought going inside to place my order would be faster...boy was I wrong. Only 3 people ahead of me. Their orders were slow to be prepared, and all 3 were wrong. Once I had my salad in hand, I checked to make sure it was correct. Jackpot! Mine was right! Guess I should have immediately gone out and purchased a lottery ticket! After I'd eaten my yummy salad of course If your order is correct, you can't go wrong with the house or black & bleu salad. Both are always delicious! Maybe next time I'll try ordering through their app to compare to me previous experiences. Who knows...maybe it's faster. read more

I have to say this is a pretty good place. Love the drive through set up. I do not live here full time, so I am comparing it to others, and I cannot say anything negative, and I do not mind eating here. Very clean and friendly staff. Good place if you want Zaxby Food. I usually come in 2 times during my visits. read more

Specifically asked for extra pickles on my signature chicken sandwich and ended up getting absolutely none. The sandwich literally has 4 components to it and they end up missing one entirely... read more

No complaints. The food is always fresh, the place clean and the service friendly. What more can you ask for in fast food?

Food is made fast and tasted good. I would come here again. The in side is well cooled although not much to lower the echo of ppls voices. read more

Zaxbys - Chicken plate and the grilled chicken sandwhich. Toast i never under stood with chicken? - Chicken Wings Near Me - New Bern, North Carolina

My husband and I have come here 5 times now. 4 out of 5 times they have completely messed up the order. The 5th time my food was not as good as it usually is. When I order something I expect it to be right especially when I pay for stuff and they just straight up don't give it to me. I will personally not go back because of how many times the order is messed up. When you bring it up to an employee they get angry about it. The manager Tina did give me some comp cards when I called in, but even using those on the 5th time they still didn't give me everything in the order. I'm honestly sick of making a complaint and trying to fight them to get the items that they don't give me. It's not worth my time. read more

The fried chicken Zalad is a great option for a drive thru salad. Very big and always fresh. It has lettuce and diced cucumber and tomato with shredded cheese and carrot. Topped with sliced chicken tenders and served with crispy onion strings and a piece of Texas Toast. Best drive thru salad in town IMO. The large sport I normally get with it also has a wonderful flavor even though a large is $2.69. read more

This was my first time coming to Zaxby's. My wife had been telling me how good the chicken was. The chicken was fantastic! Everything was served hot and fresh. Scott, The assistant manager, was very informative and very helpful. If you stop by, tell Scott that Matt said "Hi." Everything was very clean,The service was fast, and the key was not too sweet. I will go again the next time I'm in town. read more

Great fast food chain. Focus more on the fried chicken dishes. The portion is quite huge for a single person. Place is very clean and quite busy for a small town. Ample place for parking. read more

I love Zaxby's. I was thrilled when I found out they were coming to New Bern. The chicken fingers and fries are always on my plate. Sometimes, when I'm with my family, we get the Tater Chips. It is all good. The service is excellent. It is on par with the greats like Chick-fil-A. Today, I came in for an early lunch. There was no one at the front to take my order. Someone from the kitchen immediately greeted me with a smile through the window and said someone would be right up. Also, the background music is Christian. I love this place! read more

Zaxbys - Chicken Wings Near Me - New Bern, North Carolina

I go here all the time.the service is top notch.the chicken is most of the time fresh and the fries are to die for . overall a nice place.

Amazing service, Quick and very polite. Maggie was outstanding and could honestly not improve her customer service it's like she's been there for years. Thank you Maggie for making my first time at Zaxby's very welcoming 10/10 would recommend. read more

Chicken Cobb salad and fast friendly service! The food is always hot and fresh. They have daily deals and the price isn't bad. read more

Zaxbys - Yummy Cobb salad w mild chicken - Chicken Wings Near Me - New Bern, North Carolina

I had the chicken fingers with Zachary sauce and crinkle cut fries and a chocolate cookie shake. Chicken was tasty and moist dipped in Zax sauce was really good. Milk shake tasted like it was made with soft ice cream and had a great chocolate taste with bits of crunchy cookie in it and topped with whipped cream. I would go to zaxbys again. read more

Went to Zaxby's the 2nd week it had been opened in New Bern, because my son LOVES this place. He apparently goes to it all the time in Charlotte. So I thought I'd "give it a go." Well, I did, and I was not impressed. O.K the employees are new, but the simple things that happened to me were normal COMMON stuff to know. I went at 11:30. I was the only one in the drive through (and so I took my time checking out what they had to offer.And they had plenty of time to make my order just right.) Prices are normal for fast food. They have many sauces to choose from which is nice. I ordered the Boneless wing meal. Which you get Crinkle Fries,a 22 oz. beverage and Boneless wings, celery and ranch for $5.29. That's alot of food. I also ordered an order of the "Tater Chips"-thinly sliced taters fried with ranch....to take home for the husband. The girl helping me with my order was very patient....but to chatty. She did not give me one napkin or Ketchup. Not sure....Was I supposed to ask? I thought that was a given. My chicken was great. The crinkle fries....fine only they were on top of my celery and now I had hot celery.. ...ew! The worst of the order was the chips. I open the box and I MAY HAVE had two slices that were actually crispy chips! The rest were soggy,wet and So GROSS! That is a dead give away people. if the potato comes out of the fryer still white and soggy....put it back in till they are crisp! Sheesh! I'm sure once they work the kinks out of how to do things at this new location....I may try it again. read more

I've been to this location twice. The food is hot/fresh, but it's a frozen product. Many Fast Food places have frozen products, but the quality is usually top notch. In this case, it was no better than the frozen stuff they sell at the grocery store. I was disappointed. The flavor was average, not memorable. McDonald's new buttermilk chicken strips are way better than the chicken Zaxby sells...and McDonald's is a burger specialist. Nuff Said? The people were nice. Service was speedy. Place was clean. But the food wasn't worth a third trip. Wouldn't recommend. read more

The chicken is always crispy and not dry. I had the tuna sandwich on texas toast. It was good, a bit greasy but I did come to a southern fast-food chicken place right. This place reminds me of Raising Cane's in Las Vegas. read more

The BEST Texas toast!!!! Can be bit pricey for a large family but great food! Very glad we now have one here in New Bern,NC

Great and quick chicken meals!! Their buffalo chicken salad is fabulous! A must try!!!

I like me some Zaxby's. I eat there at least once a week. Their boneless wings are great with the sweet and spicy sauce and some of their good iced tea. It's a nice alternative to all of the burger joint options. And, the boneless wings meal includes a drink at only $5.90 including tax. Not bad for some tasty chicken, fries, celery, and a drink. If you haven't tried their food, stop by... read more

I have to say I was pleasantly surprised with this fast-food style chain restaurant. I have eaten at other Zaxby's, but this one stands out as the interior dining area was very well appointed. It more than reminded me of slightly higher tiered casual dining establishments such as Applebee's or TGIFriday's, less waitstaff. Along with the quickness of service and quality of food during the lunch rush, everything combined rates a solid 5 stars. read more

Back to Zaxby's after another Topsail Lacrosse win. Good food and did well after a bus load of players came in to eat.

I love their food...but they cannot seem to keep this location clean. I have never been here when my feet didn't stick to the floor, and there wasn't soda and tea syrup dried and hardened over the countertops. I've even mentioned it to the staff before and they still can't clean up their act. Always see employees standing around chatting, so it's not that they are busy and short staffed. Sitting here on a Sunday early evening 4:48 pm, and my husband and I are the only patrons here. No excuse for it. I hope they improve. I would hate to lose them in this town of few options. read more

I love their food but I am so tired of going to the drive thru and not being given what I order. Wrong drink almost every time and my kids meals haven't had their cookies the past 2 times. So annoyed. read more

Zaxby's is great, what can you say. Allow for extra time however, this location has the slowest drive thru I have even seen!!

On a recent trip thru Zaxby's drive thru window, I notice the sanitary grade was a LOW 86. I asked to speak to the manager to inquire why. The manager informed me that it was a surprise visit and they were not ready. Also, the manager stated that there was a leaky faucet and fryer that was not working. The manager seemed unconcerned and so I asked had they been reinspected and they had and the manager said that the inspector decided NOT to change their grade. SEEMS a little fishy to me, like they were hiding something. Don't think they will be getting anymore of my business unless they get that grade way up. read more

The food is comparable to any other zaxbys. If you've been to a zaxbys, you've been to them all, right? It's a always fresh whenever I eat here tho. This review is mostly for the friendly employees that work at this particular location. They are an absolute delight. Today the cashier, ceejay, helped my elderly dad pick thru the menu to find something he'd eat for like 5 while minutes and didn't even look an ounce annoyed! Just one example, but they are always friendly! read more