When you want panera but dont want panera calories or panera prices this is where you go. I think…read moreit tastes better too

Never, never, never use their delivery service, which is DoorDash. The food is OK, but you will…read morenot get half of the items you ordered. And what you do get will be wrong. I guarantee it. Tonight, I got a reuben - made with roast beef. Yes, roast beef, sauerkraut and thousand island dressing. Gross as it sounds. Three times I have used doorDash to order from here. Three times the order came missing the dessert. The last two times I even asked to Dasher to double check before leaving the store. I give up.

best salmon I've had in a long time! super sweet staff too! left feeling healthy and fullread more

Unfortunately, our experience was very disappointing. The food was so salty that it was difficult…read moreto eat, and the smoothies had very little flavor. On top of that, the wait time for our food was much longer than expected, even though the restaurant was not particularly busy. Good food and timely service are the basics of any dining experience, and unfortunately this visit missed the mark on both. I hope management takes these concerns seriously and works to improve the quality of the food and the speed of service.

Post soccer game food before heading back home on the roadtrip. the joys of travel soccer…read more just two simple meals and a drink, ordered It via the app while I was charging up for the trip back, drove over, picked it up and off we went. food was fresh for a weird time (1:30pm on a sunday) place was a little busy but they were moving through the line fast as we opted to pick up in drive-through. no complaints, was able to get what the tired keeper wanted and off we went.

Drive through impromptu wing night. Ordered wings in three flavors. Could not tell the difference…read morebetween them . We're not labeled. 60 bucks wasted.

Stopped in on a whim for a quick bite for lunch passing through Havelock. Ordered the Greek Chicken…read morewrap on tomato wrap which was delicious. The lettuce was crisp and the flavor was amazing. The service was quick too. Only wish there was more chicken in my wrap. Restaurant was clean too! Will definitely e back!

Man this place is good. I plan my trips east and west around eating here. Great concept, fresh, and…read morefilling.

My burrito specialist Zane went above and beyond to make sure my order was made to perfection. He…read morepacked everything into that burrito oh so gracefully and gave me the perfect amount of sauce, not too little, not too much. Safe to say you've got a lifelong customer now all thanks to this young man!

The service was friendly and the food was reasonable. My main complaint is the amount of tofu I…read morereceived. Only tofu has an upcharge (of $0.75), yet the amount of tofu you get is almost laughable. I may have gotten a single ounce of tofu on my order. Based on this, probably wouldn't return.

Delicious food. Came here twice, amazing both times. Order at the counter or call ahead.read more

Food: fresh choices. Delish Staff: friendly, accommodating,…read moreknowledgeable Store: clean, comfortable Come here every time we're in the area! Sometimes take things to go after having lunch!

I'm going to begin with the bad and end with the very good. I've been a Panera member for many…read moreyears over many states and never had a single complaint...until today in New Bern. The bad were the people behind the counter who made the food. They used stale bread, complained a lot, and couldn't be bothered to put my bagged order in the pick-up section. I waited nearly ten minutes after the 'ready by' time before asking them about my order. They never put it out. It was sitting in the back; meaning the food was cold and the smoothie was warm. That said, Panera management and Panera corporation responded immediately to my first-time complain and made it right. I have honestly never had such a quick and positive response from any food organization...ever. Top notch. Thank you, Mr. Bartelt. You went above and beyond, and I sincerely appreciate that.

I've really been into Panera lately and my mom and I stopped here today while Christmas present…read moreshopping in New Bern. Staff was friendly and the cafe area for dine in was clean. Generous portions came up to the pick-up window quickly. Make sure you're signed up for their loyalty card with your phone number or order via their app. Seems like every time I visit I have a freebie or discount on my account to use!

Great food, one of the best grilled chicken salads. We had lunch here. Kid's menu provides a lot of…read moreyummy lunch options and all were great. Parking is in paid lot next door but it's discounted for folks eating here.

The food is fine, but nothing special. The service is slow and they aren't very attentive (unless…read moreyou are sitting at the bar). Really hard to get a parking spot in the paid parking options. Cute little dive bar look but going once was enough for us