Friendly customer service and also good food. They are trying their best as lunch was a long line.

Caucasian Male Cashier did not provide a smooth experience. Hardly gave us an opportunity to decide on what to order without using his outdoor voice to speak to us. Did not even want to count the change for a transaction for less than $10. read more

Food taste good Really nice employees Recommend coming here, nice very clean , best music taste during the night . When you craving the munchies pull up at night they be spotting read more

went in to get a foot long bmt sandwich and the worker Jesus was cleaning a machine while the female worker was making online ordered she asked Jesus to make the sandwich and he didn't answered or replied back she kept on looking at hin after 4 minutes he washed my hands and started making it the way he made it was not good not enough cheese meat or mayo . it's like if you dont want to work don't work nobody is forcing you ! we are cooked this generation doesnt has the grit btw Jesus work on your skills no communication I was working at Starbucks and not once I showed any attitude or made had drinks now that job helped me in honing the skills I needed for my career in finance read more

I would be great if the order looked half as good as the picture. They put so little on the sub all you taste is the bread.

I love the daily deals here. Everyday they have different deals for different sandwiches. The toasted bread is great with lots of veggies

I placed a online order, it took much longer than expected. It took 12 min. My food was cold by the time I got back. They didn't even apologize and or do anything for making my food cold and wait time. read more

This is my local subway. Although it's small and tucked away they are efficient, also the sandwich artists are polite unlike some other subway which will remain nameless. Look for my other reviews. read more

Super nice guy who served us. Polite and friendly. Fresh and quality. Restroom needs to be cleaned. Dining hall cozy nice

I must say, you guys have really stepped it up since my last review! Ordered last night cause I felt lazy and didn't want to walk up the block. Sandwich was great! Nothing was wrong with the order and I got all the toppings I would expect! Staff was polite and greeted me when I came in, even though it was busy! Thanks for reading through your reviews! I take my 1 star back! read more

I go to this Subway all the time because it's near my job and all was good before but everything has changed including all the employees. Now the service is really slow, the employees are not friendly at all and the bread is bad. It's either leftover from the day before or over baked and hard. And the soda fountain machine has had no ice for over a week now. Unacceptable. They took a good Subway and completely ruined it. read more

This is horrible. They accepted cash only and system was down. They did not know how to input a coupon code so we just ordered and paid full price. We are on limited time for lunch. They were so unhappy to serve us. I ordered the Outlaw. They did not know what was in it. They put three tiny pieces of bell pepper and almost didn't let me put more. I ordered jalapeño bread and they ripped off the jalapeños!!! They rolled their eyes. I have never has such bad service here. We are in the financial district of downtown LA. There not many options and I feel they take advantage of that. They should be better no matter where it is. Wow. Just wow read more

Subway - No jalapeño jalapeño bread on the Outlaw - Sandwiches Near Me - Los Angeles, California

Food is consistently good and location (in my building) is pretty convenient. Service okay - not real fast, not real friendly.

I came in in a good mood, spoke to the girls in Spanish, most didn't understand what I was saying so I spoke in English...they still didn't understand then got an attitude with me because they were screwing up my order. Never coming back here again!!! read more

Service. Whoever person was working the shift around 5-6pm, has a real attitude problem with asking about the restrooms. I've purchased a sandwich 2 hours earlier from this location, and came back asking if their restroom's were available. This lady behind the counter just was ignoring me like i wasn't there and screamed back "no you can't." She has quite an attitude and needs to learn more about customer service. read more

This Subway is especially nice after its recent renovation. The new tables and seats are nice and much ckeaner than the previous ones. The service here is usually very good, but I`m giving it 2 stars because the manager is HORRIBLE. Most Memorable Visit: We were at the end of the line to pay when I heared and saw her whisper to our cashier to make sure they were trying to upsell the cookies.i used to work in retail, so I can say for sure. They ask me if I want to cook lunch and get two cookies, I politely decline. My wife paid. When we sat down,I noticed that there were two of them in the bag. I looked at the receipt to see if we were charged for one or two times. We were charged for two. I immediately asked to speak to a manager. I told her it wasn`t our cashier`s fault since she was the one who made them do it. I told her I was disappointed and disgusted with her service and the deception we had to through. read more

This subway has just saved my life! There was no any open restaurant or cafe to grab some food so I came here and just bought my favorite footling steak and cheese sub. Thanks guys for tasty subs and quick service!!! read more

Subway - Sandwiches Near Me - Los Angeles, California

Worst experience at a subway!!! I walk in and stand by the counter longer than usual waiting for someone to see that I'm there so that they can take my order. Once one them spots me they start my order and walk over to the counter. Then I stare at this guys back for two more minutes feeling rude that I'm interrupting their conversation( see picture attached) when really all I'm doing is trying to pay for my food! I tell the guy what I ordered and he proceeds to ask me " what did you get?" Because he was too busy listening to his co workers conversation!! The second it's my turn to insert my card he turns around again so that all I see is his back!!!! I ended up taking the receipt from the counter myself because he was too pre occupied with his conversation. Honestly there was like six workers there total and they had one person doing everything. They saw me there, they just didn't care. I will be reaching out to customer service as well. It wasn't just me that noticed either, the people sitting next to me were also complaining about the staff. read more

Subway - Sandwiches Near Me - Los Angeles, California

Yet another 0 star experience with this place. To be honest a couple of the employees are great, but they are there for a couple of shifts only so the rest of the time you are just AOL. At any rate I went tonight, 30 minutes before closing time and they were already closed! They even admitted that they were closing early "because there were no people". I just wanted a fountain drink but they would not even let me in for that. So let me get this straight... I can't spend my money there because no one else is spending their money there? Lol I don't know about you but when businesses advertise their hours I plan around those hours. If a business advertises their hours are from 8:00 am to 11:00 pm.... I don't show up early in the morning.... Say 5:00 am expecting them to be open. Instead I will arrive at 9:00 am, 12 noon, 8:00 pm or even 10:30 pm expecting them to be open. So when businesses like this don't bother to even remain open as advertised.... When they open and close whenever they want to.... Then why should I even bother to cross my fingers, hope they have decided to be open and go? There are PLENTY of businesses willing to take my money. Why should I support a business which does not want my money? Lol read more

FOOD - Black Forest Ham, Egg, and Cheese: I decided to give their breakfast another chance. I tried their breakfast when they first started offering breakfast and I was not impressed. I like how they give an option of white eggs or yellow eggs. They also allow you to choose the type of bread and toppings, just like their regular sandwiches. It ended up being pretty decent. Way better than before. Breakfast sandwiches comes with coffee or orange juice, which is pretty sweet. 3.5/5 - Sweet Onion Chicken Teriyaki: tender chicken strips over your choice of veggies and in your choice of bread. Tasty and flavorful. 4/5 SERVICE The staff was friendly but moved a little slow. 3.5/5 FINAL THOUGHTS I like Subway and this location is pretty standard. I wasn't really happy that for some reason this location doesn't have a daily special. read more

Subway - Black Forest ham, eggs, and cheese - Sandwiches Near Me - Los Angeles, California

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I hate it here. My sister ordered a salad for her lunch break. Only to get back the most disappointing salad ever. You can count the spinach leaves. So sad read more

Subway - I guess this is the salad - Sandwiches Near Me - Los Angeles, California

I came into this subway excited for my sandwich since i havent been to a subway in over a year and yeah the food was great, however the customer service was horrible. The girl making my sandwich couldnt even remember what kind of sandwich she was making as she was making it. She mustve asked about 3 times "what kind of sandwich again? . . then the guy on the register and her seemed to be more interested in their conversation than to help us . . we ordered 2 sandwiches and only recieved one thin napkin. When i told her she said "Shit, here you go". P.S. your place needs more gloves, one of the workers said "I cant help you make sandwiches theres nomore gloves" read more

Worst place to get lunch only 2 girls and they are always super busy. Don't blame them but corporate should hire an extra person for the lunch hr rush waited 40 minutes for my lunch. I asked toasted but by the time Igor my good sandwich was soggy don't go to this subway on grand ave and 3rd in LA it's always full of tourists so it gets worst too bad there is not half star read more

Luckily this Subway is super close to my office. As soon I as I walk in, the store is tidy and clean. Ingredients are fresh and staff is very friendly. The one thing that has me coming back to this Subway no matter what time of the day, is the way they make my sandwich. They always make my sandwich look just like those perfect sandwiches that you see in the ads! The bread doesn't break and holds all the meats and vegetables unlike some of the other locations I've been to. read more

Same as all Subways. Not bad, not great. They get very busy at noon, but the line moves quickly enough. It's a decent option if other places are too busy read more

Quick stop next door for a bite while waiting for our Kusama reservation at The Broad. Fresh baked Italian Herbs & Cheese! That's the only reason I come to subway. Pretty quick service. Got the Italian BMT foot-long toasted. And a 1-minute survey got us a free Cookie :-) Not bad. read more

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Never order pickup, always something missing and you cant use gcs here‍understaffing def. needs to be fixed.

3/4/23 at 8PM I received the worst service that I have ever experienced at a fast food restaurant. I walk in and say hello to the girl behind the counter she frowns at me and then disappears into the back area with out saying a word. After a few minutes she never returns to assist me with my order. I walk out without being served. I live in the same building that the restaurant is located but I never spend another cent in any subway location ever again. read more

I love the Subway here! I always come when I'm the area cause it seems to be the only cheap place for food and drinks in downtown. My friend and I were dying from thirst when we were at the Disney Concert Hall, and when we were there, the people were so chill with us getting refills! I took the phone survey and gave them 10's on everything. They even let us claim the free cookie on the same visit! Great customer service! read more

The sandwiches are always good! whys avocado so expensive they used to give you half an avocado for that extra dollar or something now they give you a quarter for the same price. I like all of their stuff sandwiches salads wraps soups it's the avocado that's a problem would rather buy my own and add it read more

It is remarkable how truly bad my experience at this subway is so consistently. The store is literally never staffed to meet demand. I've visited on more than one occasion when there is a huge line and one employee working and they aren't always open in spite of their posted hours. Save yourself the headache and walk across the street to get literally anywhere else to get some food read more

Since I'm always in the building - we usually stop by for cookies. The more of them you buy the cheaper the price they get. They are semi-pricey if you buy them in singles. They've always been piping hot when I get them and last time I was here I thought they had run out of the macadamia nut ones. The young lady there told me that they had a fresh batch on their trays and I ended up having a few of those added to my order. This is a short review, because I have not ordered any sandwiches from this location. Oh, and they rock if you need some soda or juice for your a mixers back at home. I have had to make a quick run down there to get a large drink to bring back upstairs. read more

I love their sandwiches and my favorite is the tuna sandwich and I would order this everytime I go to Subway.

I work around the corner , glad to have a subway so close by. I came here a couple times , sometimes they have low staff which make it harder for customers to try to hurry up and take there lunch because an hr can go by really fast when ur just waiting and haven't got ur food. I waited 30 mins because there was only 2 people. I over heard the cashier saying 2 people called off .. on a Friday??? Yeea sure. Anyways the guy Logan was very nice and very quick, while one girl prepped the food, he finished & charged. Changed his gloves every time .(some people don't) i would give it 5 star but the waiting sucks . I got a delicious turkey sandwich , exactly how i like .. but not today. My sandwich was smashed and looked horrible. But oh well i had to eat it . read more

Subway - Jalapeño bread w Turkey - Sandwiches Near Me - Los Angeles, California

This is probably the best subway I've been to. It's super clean and the customer service is great! A young lady even complemented me on my makeup. So sweet. Will definitely come back to this subway! read more

First time that I saw small sandwiches option in a Subway, more like some kind of tapas. Was actually pretty tasty, some unusual ingredient variation which I am not used to at Subway. Downside is that there was one homeless man constantly bothering me for money. read more

The slowest service I have ever seen. Total of three people in line and it still took 20 min to make a sandwich. One of the younger female employees put no effort and it was very obvious. I had to repeat myself constantly when I asked for 2 toppings....when the lunch rush happens at noon, you can spend up to 45 minutes waiting to get to the register. Not returning and I hope the owner talks to the staff. Very unprofessional and apathetic read more

Good service and this girl working there Kim is very attentive tip her out guys A B C D F G read more

This is the second Subway location that is well within walking distance of the Music Center, and it is open on the weekends. A life saver when you are running late to a show or your reservations at a restaurant fall through. Small dining area inside and outside, or take it to go and find an interesting place to picnic. read more

It's Subway, it's consistent. Workers are super sweet and nice when I went. You order what you want and they give it to you. The Broad museum is right next door. If you want to use the restroom, you will need to ask for the key. Restroom is kind of dirty/messy though. =/ read more