My mobile orders are accurate here every time and ready at the stated time. Sandwiches are always hot. Check out the hot sauce bar that's self serve at the counter. My favorites are the hook and ladder and the meatball sub. Unfortunately the sandwiches are pretty expensive though read more

Firehouse Subs - Spicy Cajun Chicken - Sandwiches Near Me - Los Angeles, California

I wish I could leave negative stars.... Just wanted to post an update saying that this location hasn't only not gotten better.. they have gotten significantly WORSE. I had an employee from there today literally tell me, "I don't care- I hate working here" when I was trying to get help with an order following a recent hospitalization. The staff here does not want to help you, and seems to take pleasure or something in messing up orders and messing with people. I HATE that I like Firehouse, although not this location, and that this location is the only one within a reasonable distance from me. Orders are still always made wrong, and the staff here needs a complete clean-out. Maybe there's a couple of people worth their salt and worth keeping on, but every other person working there should be literally immediately fired. Or close this location. But the way it is being "operated" now is doing to ruin company reputation. read more

One of the only Firehouse Subs in DTLA. There's parking around but you may have to pay. Walk in place your order at the counter and they make your sandwich fresh to order. They have TV's playing and oddly quiet inside. Chairs and tables are available for eating in and you can also takeout and order ahead. read more

Dining in is the way to go instead of delivery, for the sake of enjoying the Hot Sauce Bar! Sauces had great flavors, but their 1 to 10 heat scale is pretty tame for those that regularly like to eat spicy foods. We tried all the ones they had for our first visit between two sandwiches: Spicy Cajun Chicken and Turkey Bacon Ranch. Favorite sauces for flavor were Backdraft Fire, Gator Hammock, and the Sizzlin' Scorpion. Scorpion was delicious and was actually spicy, it's not one that burns the mouth and tongue, but definitely brought out the sweat! read more

Firehouse Subs - The Spicy Cajun Chicken and Turkey Bacon Ranch sandwiches at Firehouse Subs. - Sandwiches Near Me - Los Angeles, California

Gave me small serving instead of medium 8/19 at 6:30 pm Deceitful advertising for promos read more

A tad pricey but a tasty sub and made to my specs ! Order was made in a timely manner and parking fairly close by. Only negative : their restroom was out of order so they were directing folks to a nearby Smart & Final restroom which was nice , but staff didnt know the 4 digit code for it !! read more

Firehouse Subs - Large Tuna on wheat - Sandwiches Near Me - Los Angeles, California

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I got my sub fast and everything was fresh. The workers were nice and the store looked clean! There is a parking garage next door which they validate! read more

Firehouse Subs - Sandwiches Near Me - Los Angeles, California

Great sub menu. Friendly staff. Lots to choose from. Love the hot sauce selection. Sub was good. Quiet place and didn't have to wait to place order. read more

I've been ordering here for the past month through door dash and I am impressed with the quality of their sandwiches. I LOVE the garlic bread option which is something I look forward to every time. Ive been able to use the buy 1 get 1 free options allowing me to try -the hook and ladder sandwich ( my favorite) -Smoked Turkey breast sandwich -Honey ham sandwich They are all delicious options. My only complaint is the diced vegetables because it feels unproportioned and can sometimes look sloppy.....depending on who makes your sandwich, they can skimp out on the diced vegetables on your sandwich. Service has been great so far. I can't say much about the ambiance given that I've only ordered through door dash. read more

Firehouse subs are a long time favorite sandwich chain. Had a special with the hook and ladder sandwich. I ordered via app and pickup adjacent of chef station in to go area. Every sandwich comes with a pickle. The staff were professional and there's condiments and napkins in between drink station. There's dine in seating available and water closet located behind drink station. It's small but has fire house aesthetic in a convenient shopping center and public transit. read more

Firehouse Subs - Sandwiches Near Me - Los Angeles, California

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Truly the Anime Expo/LA convention center secret spot to get food. No wait when we were there and there's plenty of seating. There's a code for the restroom but it was clean and well kept, big rarity and W in downtown LA especially with a huge event going on. The gentlemen working there were super helpful and friendly and got our order out very quickly. I got the Fire House Hero, medium. This is a roast beef sandwich with sliced smoked turkey breast and honey ham, melted provolone cheese, and light on mayonnaise and deli mustard. It comes with a pickle spear on the side and I got the combo with the Coke freestyle fountain drink and a bag of chips. Tasted divine after starving and walking around the entire day. Can't go wrong with a nicely sized toasted sub with melted cheese and plentiful amount of sliced meats. Went great with the light sauce and the pickle spear on the side added an extra crunch, sourness, and texture. I'm going to have to see if there's a location close to me since it supports our good ol' (Promare - jk) firefighters and they have an app with a loyalty program/point system. read more

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Ordered their Firehouse Meatball delivery and wasn't expecting much but it was SO scrumptious! It hit the spot! Fantastic meatball sub!! Definitely recommend and can't wait to try their other subs! read more

Firehouse Subs - Firehouse Meatball (with balsamic dressing) - Sandwiches Near Me - Los Angeles, California

10/21/2021 One of the few times I get to stop in here and I always get the Italian sub. I don't remember if they ask but my sandwich always comes hot. That wakes up some of the meats and brings out the flavors for a better bite. Many different subs as you can customize a sub too. I like that they do give back a percentage to the firefighters who work hard all year for any crisis we have in this city. Which reminds me, I want a sub right now. read more

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I love firehouse itself, but it makes me so sad that this location can't quite seem to get it together. Between hair in my food and staff that consistently messes up my order... ugh. I wish there was another location nearby but of course this is the one that I'm walking distance from :( they're a staple from my hometown so it's literally such a fav for me but I hate how much I'm disappointed when I order here. read more

I was set to leave 5 stars. I had T-Mobile free hook & ladder w a purchase offer. This is the closest one to me. It's hard to get to. I called and Raymond told me they validated parking in the joes lot next door. Cool. I go in and Raymond asked if it was me that had called. Love the cs! Raymond was super helpful in helping me place my order and get add ons. I did the celebration cookie and a cup of chili. I asked for lots of cheddar, layers of it. Used the restroom while I waited, happy to say it was clean and stocked. I got my food and went back to my car. I had no cookie O_O and my chili looked cheddarless. I went back downstairs and Raymond said I forgot my cookie. Well... lol. He more than made up for it by giving me 3! That's my kinda cs! The black haired lady making my sandwich apologized for not including it, which I also appreciated. I mentioned the missing cheese and she said she included it. Fair enough. I got back in the car, took a bite of the sando, tastes p yummy! The cookie! Omg I snaccidentally ate the whole thing. They're AMAZING! And the chili was legit too. Tho it didn't have the level of cheddar I envisioned, it had good flavor. I had food from another spot and got the sando for the following day. So I go to eat it today, all excited for the goodness. I take one half out and look over and see a black hair!! I pull thinking maybe a stray black hair fell on it at my house. NOT the case. It was lodged under the other half. I had to pull hard to bring it out. My hair was nowhere near black when I went in, and though there may be stray hairs around, I've never found on one my food at home. Now it's all I can think about. I loved a lot of things til the hair. Now my stomachs just turning. read more

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Overall: 4.4/5 (to go pick up) I came in to order in person and it took about 5-10 minutes before I got my sandwich. I ordered the Hook & Ladder on wheat bread then added a drink/chip combo for an additional $2.99. You can choose whichever chip and drink you want and it's self-serve. The Hook & Ladder is the best sandwich I have had here to date. I could taste every ingredient individually, especially the bread & meat which both had a sweetness that stood out. I was chewing slowly to taste all the flavors of the sandwich. The pickle on the side adds a nice acidity as well. read more

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ordered a turkey and provolone sandwich. got peppers and onions on bread. wtf? no turkey. no provolone. no anything. how da fuck do you do that? read more

Always like firehouse subs. Was in downtown so I stopped by to get some subs for dinner. This branch is further down from fogo de chao. It is next to the parking structure (sixt rental car) of the same building. Staff said that they can validate parking for 30 min. No need to worry about parking and walking long distance in downtown. I Always love the "engineer", and I tried the limited time prime rib steak. The staff are super friendly and very accommodating! I want to give them 10 stars! We ordered 3 subs to go. As they are hot subs so it does take some time to make. They all tasted great. I love the amount of meat and veggies they include. (I asked for extra) Would definitely comeback again! read more

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The firehouse DTLA store is very convenient for quick bite, though the sandwich is just mediocre. They offer food choices with very affordable prices, and you get what you pay for. read more

Firehouse Subs - Sandwiches Near Me - Los Angeles, California

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Always a good sammich. Recommend you order on their app. That way you don't have to wait long. I just wish they had more cold options. The toasted/heated sammiches don't always travel well. read more

Had not been here in awhile. We also had lunch here this week. Firehouse Subs are a bit pricey, but better than Subway no offense. I love the smoked Turkey sandwiches. Thats the one i got with a drink, and some chips. Good service and great sandwiches. We will be back again. read more

Love the sandwiches here. The food is so good and the meal deal is great. I love the fountain sodas too.

Love the sandwiches here. It's pretty healthy and quick. It's a perfect spot for lunch

First time eating at Firehouse Subs on 8th Street. Perfect if you're parking at the garage next door prior to face off at Crypto Arena. I got their prime rib sub to treat myself. They have a limited selection of subs as compared to the other sandwich chains. The two young ladies manning the counter were great. read more

Firehouse Subs - The medium prime rib sub. - Sandwiches Near Me - Los Angeles, California

Love the sandwiches here and love the soda as well. So good! Can't suggest enough! I'd highly recommend

Terrible delivery. Over 50 mins late dont bother ordering here they don't even know if the order was picked up by a legitimate driver or by a random person. read more

Great service, sandwich makers love what they do. Food is fresh. Good lighting. Highly recommended

I tried the Downtown Los Angeles location for the first time this week, arriving about noon time. It did not appear crowded, but I was getting impatient twenty minutes later waiting for my small meatball sandwich. I was going to say something about this wait, but my to go order finally arrived. My stars are for the meatball sandwich, which I enjoyed very much. I should have ordered a regular sized one. Parking can be tough here, but I work nearby. I'll be back for another meatball sandwich. read more

Firehouse Subs - Small Firehouse Meatball sandwich and a pickle - Sandwiches Near Me - Los Angeles, California

Subs with fresh ingredient galore So many toppings, I want more Hook and Ladders got me hooked I'll surely revisit this cozy nook! Visited Firehouse for the first time tonight and was very impressed. The customer service was especially outstanding! Thank you to the two young men (long hair & curly hair) working the evening shift on 1/18 - they were so friendly, professional, and helpful in explaining how to order and providing recommendations. Haven't experienced that genuine, kind customer service in a minute so I appreciate y'all! read more

Firehouse Subs - Sandwiches Near Me - Los Angeles, California

Ordered ahead through Yelp. Loved the overall nature of this establishment and its purpose. The sub was really great and I would totally come again, just not in the Downtown area. Could be a little more clean, but customers keep them busy! Also, they offer a discount from EMS, you can't claim if you order ahead on the Yelp app, though. read more

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Go here if you want mostly bread and lettuce barely any meat at a high price Bread hard not fresh read more

I placed my order on the app. I walked in and the gentleman said my name and handed me the bag. I asked about my drink and there was a cup. I said I ordered a bottle of coke. He disagreed and I said where's the receipt. He replied it's on the bag. So, we went to the look at the bag and he apologized and brought me the soda. Should have said my mistake, here you go! The order was ready in the time it said it would be. While it was hot and fresh, there was maybe 3-4oz of chicken if that much on the medium. The place is very clean from front to back. There were 3 staff working and a steady flow of guests. They got everything out in good time and you could see many of the guests have been there before. There was no personality or exceeding the guests needs. All the guests seemed to enjoy their sandwiches and left happy. I would definitely try it again but try a different sub. I was a Director of Operations for a restaurant group for many years and it's nice to see that Firehouse Subs still maintains standards with appearance, work ethics and time standards. read more

Underrated subs here! Very fresh and healthy options. Best bang for your buck in the area

Fantastic customer service. I was able to sign up online and get a free drink with my first sandwich. I love the choices of sandwiches that they advertise. Clean place to enjoy your food and lookout at the busy street. Great drink machine with different flavors of coke. read more

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Ordered through Uber Eats tonight, and my husband and I were not disappointed! Our order: Firehouse Meatball Sub 5/5 - Delicious sub made with Italian meatballs, melted provolone, zesty marinara, and Italian seasonings! The meatballs were very juicy, bread was crispy and soft. I did however, ask for it to be on white bread and it came with wheat bread. In the end, it still was a delicious sub! Tuna Salad Sub 5/5 - Perfect mix of tuna, relish, mayo, heap of lettuce, tomato, provolone cheese, black pepper, onions, deli mustard, and a pickle on the side! This by far was our favorite of the two subs! It was just so fresh, juicy, and I loved the crunch from the lettuce. The bread was also fresh and soft! Chili 3/5 - Chili came piping hot with onions, cheese, and beans. It wasn't bad at all. It reminded me of the chili you get at football games on your nachos. It definitely took me back to Friday night high school football games. Cookies 3/5 - We ordered a chocolate chip, oatmeal, and mint chocolate cheap. Each were just okay. It tasted as if it were made in house which wasn't bad at all. They were just a tad bit hard and not as soft as I would have liked, but there is definitely potential there Overall great experience! Will definitely be back! read more

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I come here almost every week and multiple times a week for a quick refreshing bomb sandwich there sooo good BEST sandwich spot anywhere and severely underrated. What's subway read more

This was my last and final hope for trying this place. It's a shame, because this business supports a great cause that I would have liked to contribute more towards. Went in today to order 3 Hook & Ladders. The staff is rude, disrespectful, and clearly don't appreciate having a job here. I ordered all the sandwiches without turkey and just substitute ham. She couldn't understand this and asked me three times what I meant, with attitude. When I received all of my sandwiches, they just threw them all lopsided in a bag (see photo) When I opened a sandwich up to see if they included cheese (there hasn't been cheese on my past 5 orders) there wasn't cheese. I asked Michelle where the cheese was and her response was "It's right there, that's the amount of cheese we give" I pointed to the advertisement where it clearly shows cheese cascading down the sandwich, and her response was "thats the amount of cheese we give. It is what it is." She was smirking and giggling with her fellow coworkers, as if I was her entertainment. Instead of solving a situation, she just pointed at the cheese and essentially told me to F OFF. Look, I'm not here to argue over CHEESE! I'm here for this business to acknowledge they don't add an item that people pay for. The cheese is a staple for this sandwich. Hey Michelle, how about you treat people with respect and human decency. Giggling and making someone feel as if they are being discriminated against based upon the customer clearly showing dissatisfaction is appalling. read more

Firehouse Subs - "Instagram vs. Reality" Where is the cheese?!?!??! Seriously..... where. - Sandwiches Near Me - Los Angeles, California

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First time ordering here and never heard of this place until Yelp. I wanted something close to where I was working and wanted a great sandwich. The moment I walked in I was bombarded with super friendly "Welocme's" and friendly staff. The cashier asked if I knew what I wanted and if I've eaten a sandwich from this restaurant before. I explained I'm a new customer and never heard of this place. I ordered the Italian sandwich without ham and substituted with extra pepperoni and salami. The best recommendation from the cashier. Thank you! If you take the survey you get a complimentary drink any size. Worth it! I told my co-workers and family about this restaurant and apparently I'm under a rock as everyone new of this place but me. Lol. Hands down better the subway, Quiznos, and JJ. My opinion. I try to make it a habit on returning here anytime I'm working in the area. Highly recommend! read more

Service was just ok, but I like their tuna sando better than Subways. Similar, but less, fixin's so subway has them beat there, but this tuna tasted better and there was more of it. I know the subway bread is full of sugar, so I'll have to take a look at the sugar content of these guys, hopefully less. Took a while to order only because woman at register was taking a long phone order. read more

Steven the owner/manager was truly great at assisting Tmobile Tuesdays free hook & ladder sub. Not only were the sandwich extremely delicious. The rest of the hard working staff provided excellent customer service to all the hungry eaters. I will be coming back to taste the rest of your menu read more