My father and I decided to have a nice lunch after a day out in a about and we stopped in got our subs and ate them! Delicious! Staff wasn't that bad. But, the next day arose and my father and I got food poisoning!! Ew! We were throwing up for days. Thankfully now we're good! Wouldn't go back to this location. Fire house is way better. read more

The guy that made our subs was nice-ish but literally took 15 minutes to make two subs. (I've seen people put out 10-20 in that time) and he barely put on any of the half frozen toppings after I told him 10 times what I wanted I don't know...he could have been having a bad day but it felt like I was at the DMV in Zootopia Also, the guy who seemed to be in charge was annoyingly rude and behind the counter desperately needed cleaned. It's not like they were busy either there was just one older couple and us. read more

Always a healthy chain. I pass this Subway all the time, but never would have thought to stop this time, if I haven't have checked the Yelp App on my way down!! It was empty when I got here (about 8:30 am on a Monday). They have a bell on the door, so a young gal came right out from the back to help. She was very polite, had a smile on her face. I decided on a bacon, egg whites, cheese on flatbread. It was warmed so the avocado and green pepper had good flavor. It was a great morning breakfast. I'll definitely remember this stop, and frequent it more often :) read more

Subway - the interior of a fast food restaurant - Sandwiches Near Me - Lancaster, Ohio

I went in to this Subway with a friend. We spoke with Dustin who helped us. Dustin was by far one of the best people I've met at subway. He was very kind, quick, helpful and just an all around amazing employee. Without a doubt will return to this store because of Dustin. Thank you Dustin I hope you do well! read more

I have been to many Subway locations in various states over the last 30 years and tonight was the first time I've ever had ingredients measured out. Apparently the manager, Lauren, is a stickler when it comes to exactly how much chicken or steak her employees put on the subs, even going as far as writing a note by the scale threatening to watch the security footage and writing up anyone who disobeys her. We ordered 4 subs and were there for 19 minutes. There was nobody in the store when we walked in so the entire 19 minutes was spent actually ordering and waiting for them to be finished. Most likely will be going back to our normal Subway in Carroll. read more

If I could leave less than 1 star, I would. I don't often leave reviews, but i felt compelled tonight. I have never, in my life, been treated with such disrespect at a restaurant. The Subway next to the Speedway in Lancaster hit a new low for us tonight. Our family placed an online order at the same time as a family who is visiting with us placed theirs. We placed two separate orders and paid with two separate payment methods, as people do. There was a total of 6 sandwiches between the two separate orders, so nothing outrageous. We sent one person to go pick up both orders, rather than several different family members piling into the car to trek out in a snowstorm for some sandwiches. Upon arrival, we used the app to let them know we were there for our curbside order pickup but no one came out. After waiting about 10-15 minutes, we decided we had better go inside to see what the hold up was on our order. Inside, we were greeted by an absolutely rude young worker who admonished our designated pick up person for cheating the system. She stated that we were not "allowed" to order more than 5 sandwiches in total and Subway's rule says that one person cannot pick up more than one order. I'm not sure where this unwritten rule is advertised, but it certainly isn't obvious anywhere that we can find. We certainly weren't trying to pull any fast ones with our local subway restaurant. She told us that "the next time we tried to pull this she would refuse our order." The sandwiches had now been sitting on a shelf for over 30 minutes and, had we not gone inside, would have remained there because this employee clearly had no intention of bringing them out. Upon checking the two separate orders, it was then discovered that several things were missing from our order. Our designated pick up person went back inside to discuss this and the girl insinuated that we must be lying. She was "sure she put all of that into the bag." She had not. It took three separate trips into the store to collect our order. By the time we went in for the third time, the worker chose to retreat to the back of the store and not return at all. Imagine our confusion over the whole visit? Curbside pick up means curbside pick up. It should not be advertised as such if you are expected to go inside to retrieve your order. Limitations on who can pick up orders for their friends/family makes absolutely zero sense. Regardless, the tone of the conversation from our end remained cool, but we sure intended to call and get the name of a supervisor to speak with later. Unsurprisingly, the same employer is who answered the phone and we were met with more of the same disrespect. When I asked her to make sense of her request that all six of the sandwich requesters show up to order rather than ordering online and one person picking them up, she could not. She just dug her heels in. Why would it be any different if all 6 people were standing in front of her? Would there be less sandwich requests that way? It just makes no sense. I hope that she was just having a bad day, but, whew, she sure ruined ours, too. We just wanted some tasty sandwiches. We had no idea they would come with such horrendous attitude. This idea we had for a quick meal was, overall, an hour ordeal to pick up food from a restaurant that is 5 minutes from our house. Our request for fresh sandwiches resulted in cold and soggy representations of what is pictured and certainly was not worth the $60-70 we all paid for it. In the future, should we decide we ever want to entertain risking a subway order again, we will go the extra half a mile to the subway inside Walmart. At this point, that is not particularly appetizing, either. This experience was just ridiculous. It sounds as stupid as it felt. read more

Subway - a close up of a sandwich on a plate - Sandwiches Near Me - Lancaster, Ohio

Please teach your employees to use the cash register. They are unable to ring up kids meals (advertised for $4.99) but charged $3.50 fir sandwich, $1.50 for applesauce, and $1.99 for juice separately. They also could not be bothered to put meals in separate bags, just shoved 3 meals with sides and drinks into one bag. Your food is good, your service is not. read more

Fastest service in a 50 mile radius. Lady there always gets my sub done quick and I'm out the door in less than 2 minutes! If you know what you want, you'll be in and out and on your way. Awesome service! read more

Subway - an empty parking lot with a subway sign - Sandwiches Near Me - Lancaster, Ohio

sandwiches were good. the lady was nice who made them. the negative was the guy behind the counter when we walked in completely ignored us while making online orders. could have at least acknkwledged us and said ,one of us will be with you shortly. thats just rude. read more

Seriously, this location always has an issue. Just went through the drive through... they only take online orders and pre orders now. Just had a hip replacement surgery and they made me walk in. Help was nice, accommodating, and even gave me a discount after the fact. After all of the horrible reviews, I wonder how they keep their franchise. Because I know this location has been suspect before... last time I'll waste my time at this place. read more

I love to eat at this Subway. Not only is it fast, the customer service is outstanding and of course the Subs are tasty. In our weekly + visits we have gotten to know Sam and look forward to his friendly greetings each and every time we come through the door. There are Subways much closer to our home and we try others while out traveling, but we always look forward to going back to our Subway. read more