Rude workers. Even ruder manager. Cursing at people is…read moreunacceptable. Tables were all dirty. Floor was filthy. They just don't care. It took 25 minutes to get our order! That's RIDICULOUS. People were complaining and getting upset over the wait for food. Worst Taco Bell around!!! Zero stars if I could! Avoid this filthy awful place.

They could actually put beef in their food. I've been to both Taco Bell's in Lancaster, Ohio and…read moreneither put much beef on them. I don't know about the ones with chicken on them, but the crunch wrap Supremes have hardly no meat tacos have hardly no meat. Anything that has ground beef is lacking big time. I do like their power bowls.

I know Chipotle very well and I know how much the quality can differ depending on the day,…read morelocation, and time. Some locations have poor staffing and it results in a bad experience, some days the steak might be too gristly or the rice too salty, and going in during the last hour of them being open almost guarantees a drop in quality and freshness I've been going to this location for a couple of weeks now, almost always right before closing time. And every time, the staff is friendly, the food is good, and they're pretty quick about it too But last night in particular was basically perfect. I've had more Chipotle burritos than I can count, and the one that was made for me last night was just perfect. The steak was cooked to a perfect medium-rare, the burrito was rolled super tight, and the rice had the perfect amount of moisture. And note, this is all 5 minutes before locking up the store! The crew seems to have a real fun time working with each other and it gives a pleasant aura. Hell, even the grill looked clean as a whistle. All I have to say is; keep it up guys. You make it really good way to justify the ungodly amounts I spend on steak burritos

The good , Heather the one making the food was working hard and trying to maintain a smile. The…read moremgr, Carmen, should not be a mgr., after seeing the facility, her demeanor, and the frustrations on the faces of the staff. The place was absolutely disgusting as far as cleanliness, she kept disappearing, and you could see the other 3 associates were fed up. They all seemed to be working hard, but no leadership or jumping in from Carmen. As a VP of Retail operations myself, I went up and complimented the remaining staff while Carmen was in the bathroom for an extended period of time. We were there and decided to eat there. Tables had been wiped down but you could tell by a dirty wet rag, trash over flowing, drink dispensers trashed. At check out ( which was done by Carmen after she had to be called up, she said sorry we don't have any trays, so she put our separate containers (queso etc, ) that was just sitting on the disgusting counter, on top of our exposed food. I immediately took them off and said we got it. We have been to this facility 30 times or more. Never has it been like this.. I hope the owners see this and address it. We were there on 7/19 at around 3:40pm The floors, tables, benches, bathrooms, checkout area... all needed immediate attention. And from the numerous times I've been there, it was not busy in comparison.

Good food. Off the beaten path so not busy. Good ambiance. Will return. Good food. Off the beaten…read morepath so not busy. Good ambiance. Will return.

The food is decent but every time we have come and sat at a different table it's never clean. The…read morewalls have food all of them and the back of the seats are gross. A nice clean and maybe the tables being wiped down along with the seats would probably help.

So I went to steak' N shake for the first time in a long time the other night and I was very…read moredisappointed. When we arrived there was no workers in sight because a sign that said use the screen to order dine in or take out so we choose dine in. We got our milkshakes about 20 minutes after sitting down and I got the chocolate chip cookie dough and it was basically just vanilla. There was no pieces of anything in it and they gave it to us in to go cups even though we were dining in. Then we got our food about 45 minutes after that and they just called our number over the speaker and we did not get our cheese for our fries we paid for but the food was alright and they don't put seasoning for the fries on the table anymore. I went up asked for some seasoning and they said you have to pay $3 for it. All around I was not pleased. I don't know if they don't wanna pay for servers or just can't get good servers in but their new system seemed lazy, unhelpful and cheap. You have to order on your own, pick up your food at the front, refill your own drink and throw away your trash. It's like a cafeteria.

Went to this location on Tuesday employee and cook very unprofessional talking real loud about what…read morepeople ordered and how the cook can't believe how many people ordered the same thing . Sandwich I ordered arrived cold even the cheese on my burger was cold and the size of the steak burger was so small it was like I had ordered just a bum burger. Fries half done and cold . Won't be going back .

Our server was incredibly cheery, helpful, and prompt! The drinks and appetizers did take quite…read moreawhile to come out, but our entrees were ready quickly and everything else was fast. I am disappointed with how things have changed in recent years, there are now so many hanging advertisements that it feels like dining in Times Square! It makes the restaurant feel tacky and overshadows the atmosphere which was previously Texas themed and fun/family forward. All around I recommend this restaurant for a casual, affordable, family dinner! Ps, I do hope the health department scores keep improving! While it has come a great distance from its 6(!) priority violations just a few months ago, I'm still concerned to see a priority violation and mention of roaches in their most recent health department report.

We had an early dinner at Texas Roadhouse today. We drive to this location although we live minutes…read moreaway from a closer one. We were promptly greeted and seated without any wait. After being seated our server came and introduced himself as Nick. I could sense immediately Nick was no novice. He was genuine, made eye contact, was friendly, knowledgeable, and professional. He took our beverage order and returned with our drinks and took our entree orders. Anytime he was serving other diners in our section he stopped by the table to see if we needed anything . He didn't miss a thing! Nick brought our entrees to our table, not a food runner giving him another opportunity to provide excellent service for anything else we might need to keep service at a high level. My wife had a tossed salad, Chicken Tenders , and a perfectly baked potato. I ordered a tossed salad, medium rare New York Strip, and a fluffy baked potato. Both our entrees were executed expertly: crispy, juicy, and tender chicken tenders and a perfect med rare steak! Between the Rock Star service Nick delivered and perfectly prepared entrees Texas Roadhouse knocked this one out of the park with a grand slam! Nick was the common, consistent piece of the puzzle bringing it all home. Thank you Texas Roadhouse AND Nick for an outstanding dining experience!!

Walked in two people working neither acknowledged our existence. Waited 12 minutes at the register…read moreto order, neither responded. We walked out they still didn't even bother to talk to us. Terrible customer service

I have never had Firehouse Subs before tonight and let me tell you... it was FANTASTIC! I honestly…read morethink it is the absolute best Club sub I have ever eaten! it is an 11/10 for sure! the staff was extremely friendly, the restaurant was clean and in excellent condition, and it was made fresh. The bread was soft, the meat was stacked high, and the toppings were perfect! needless to say, I am OVERLY IMPRESSED! Knocked it outta the park Firehouse Subs! Great job!

What exceptional service. I had problems with my account and door dash. Store management went…read moreabove and beyond to help make it right even when they didn't have to. So kind and helpful!

The pizza was awesome. Delicious. The salad was also excellent and the staff was super friendly.read more

My family and I had recently moved to Lancaster and we have eaten at this rally's twice now…read more The food has been awesome every time! The burgers were hot and fresh and really good as well as the chili cheese fries! We will be back!

Just tried rally's for the first time and I am tryna save money so the 4 dollar meal deal caught my…read moreeye. It came with a double cheeseburger, fries, an apple pie, and a drink. It all tasted great, the guy who took our order was nice and patient seeing it was my first time. definitely worth four dollars. New favorite place to eat. Idk what ambiance is but it was good.