All of the above need improvement: Food, service and basic ambiance for a chain deli anyway . I don't understand why this is a place that continues to serve stale food. They are extremely rude. On 5/8/2026 i walked in right behind a gentleman who was wearing scrubs. I was directly behind him and he allowed the door to swing closed. I always hold a door for someone who's right behind me, but that's just me I guess! He then began speaking to the woman behind the counter in a very loud manner, in his own native tongue. He was also extremely rude. There was only one customer in this Subway who was sitting at a table by the window, myself and the rude gentleman wearing scrubs who ordered nothing but spoke loudly to the lady behind the counter. I ordered a foot-long on wheat bread and 6 cookies. I got home only to learn that the cookies could break a window and so could the bread. I would imagine there were no fresh bakes on either since probably 2 days prior. The subway on Walmart is top notch by far! Stick to that one y'all! I gave this one on Ary lane my third and final try. It's far worse now than it ever was before and that's saying a lot. The staff does not care what they are giving you or how long it's been there. They seem to just be about making money, which isn't a bad thing after all yes? But shouldn't you also want to build business by serving fresh food instead of last weeks left overs? I don't understand how they stay open. Next stop? The higher ups. They need to know. DON'T WASTE YOUR MONEY HERE! read more

It's your basic subway with what you'd come to expect from a subway. The sandwich quality is consistent, decent chip selection, pleasant employees, and an ok drink selection (there's typically never ice tea). It appears updated and clean inside. My teen likes to get a sandwich here when we're traveling and has no complaints. Biggest issue is honestly the parking. It's kinda tight in front and often is competing with the thai place next door. Overall three stars for no other reason than it's subway. Typical fast food sandwich. read more

Sandwiches simply were horrible and entire order was incorrect. We ordered a meatball and a cold cut trio. Meatball was over toasted very little sauce and didn't have the extra cheese requested. Cold cut trio ended up being a ham sandwich with all the toppings on the side which wasn't requested. We couldn't call the Subway directly. Very disappointed since they use to make good sandwiches at this location. read more

The worst service at this particular subway! They never get anything right! And have the worst attitudes!

If I could give zero stars I would. Went in with a 12" sub coupon. Had my 2 children there buying them a sandwich. I asked the lady behind the counter if she could cut it in half, for two 6" sandwiches. I asked for turkey on one side and ham on the other. The lady refused to accommodate this and allow the use of a coupon for a 12" sandwich. I asked her if the coupon would apply if I did either a 12" ham OR turkey... she said yes, but refused to do half and half. I expressed that this was terrible customer service and that I had been in there before and used the same coupon for the same request. She still denied my request. The lady was very rude and was not helpful at all. We will not be back to this location. read more

Younger girl behind counter rudely yelled at me to get my attention WHILE I WAS ORDERING with another employee.

Had the most disappointing experience today! Placed an order online, the app said order received and updated to preparing then updated to Ready. Went to pick up and they stated they never received the order. My credit card was charged. The staff were incredibly rude and failed to help in any way. They could have called the owner/manager but basically refused and ignored me. The worst customer service ever. Rude and refused to resolve or even acknowledge the problem. I sent a complaint through the subway website and finally received a credit for the charge on my credit card. Will NEVER go back! The 2 younger girls that work there in the evenings are very nice and I hope they find other jobs! They deserve better! read more

I ordered on the APP and the APP said it was ready (12:30). I was in the store at 12:33 and they had not started my sandwich yet. Four people left after I asked why my 12:30 "it's done" sandwich wasn't even started yet and all were shaking heads. The place is just poorly managed period. It'll be a Jersey Mikes before ya know it. Just can't survive blowing off app-orders. Just not gonna fly sweatheart.... read more

Subway - Photo showing "order ready" and it is not! - Sandwiches Near Me - Dixon, California

Ordered in the drive thru. Service was a little slow. I waited a couple mins until somebody came to the window. Then waited what felt like a million years for my little 6 inch chicken teriyaki sandwich that I ate in about 2-3 minutes. Well its a sandwich nothing special about this. Got the job done. I am no longer starving. Would I come back again? Sadly yes. read more

Subway - The same thing in the first picture but after tasting it - Sandwiches Near Me - Dixon, California

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mal persona que me atendió súper mal se alteraba muy mal muy mal muy mal habl puro inglés y nosotro le poníamos el traductor y no se dejaba ayudar read more

I've been to this location many times - Personally I ALWAYS go in.. Why? Because I want to watch the person make my sandwich, so I can say "light Mayo" or "more cucumber please". Its the whole point of going to a sandwich shop - I've never had bad service or a bad sandwich here. read more

Horrible experience!!!!! It has a touch screen in the drive thru. The sun was shining directly on it so I couldn't even see it!!! I finally got my food ordered after about 15 min. Once I got to the window it took anther 30 minutes and they got my order wrongI I have never had a worst experience!! It was a joke!! I had 3 of my Grandbabies in the car. I will never go there again!!!!! Terrible!!!!!!!! read more

Would leave zero stars if I could, went through the drive thru and the lady charged me the wrong sandwich and made the wrong sandwich and I went back to let her know it was the wrong sandwich and if she could make the right sandwich and she refused to do it and said she would have to charge me again. She said she was the manager and refused to give me her supervisors name. Horrible, horrible customer service. read more

Subway - a receipt on the dashboard of a car - Sandwiches Near Me - Dixon, California

Restaurant was newly all redone and looks great in there. Food is always good for just normal subs and staff is friendly

I wish I could post no stars. They literally don't put in the main ingredients and don't care. I ordered a veggie patty, only lettuce and peppers. Also no extra cheese that I paid for. read more

I've never had a breakfast sandwich so went to try one. Arrived as soon as they opened at 9am and was informed they did not have eggs. Strike one. So I had her make my favorite sandwich and then she said they no longer have spicy mustard. Strike two. I decided to make it a meal. Then she said their machines don't work and it costs more for bottled drinks. Strike three. read more

Passed by for a quick meal the lady that attended us at first was great, meanwhile 2 others ladies were in the back chatting knowing that only one person was in the front. Later they came by to make their own meal and helped with my last sub as the lady helping us was in the cash register trying to ask what was our other sub they just kept chatting the whole time. Don't know the name of the lady that helped us but she was a quiet speaker might've been new but she was doing her job right. Won't be back after they had charged me for a meal that wasn't mine i rather go to McDonalds. The ones that had horrible service were short women and the one that helped was the taller of all of them, just so the owner can ID them I couldn't get their name though. Don't recommend passing here. read more

Came here about 2 months ago, and I'm giving them 4 stars because I still remember my positive experience, and that says something for a Subway. Early morning, there was one guy working the entire store - the drive-thru AND indoors! He was toasting sandwiches, grabbing bags of chips, and taking orders like a boss. Wish I'd caught his name (brown hair). Give the poor guy a raise and some help! Bomb sandwiches, good prices, and coffee creamer = one of the best Subways I've been to. If I'm ever through the area again and craving an Egg & Cheese Flatbread, we'll be back! read more

I know what I'm getting when I go to Subway. I think we all do. So the fact that I'm even writing a review about a fast food restaurant is telling. I'm a frequent purveyor of Subway. I'm like Happy Gilmore, I should be sponsored by Subway. And let me just tell you, this is the worst Subway I've ever been to. And unfortunately it's the closest one to my house. The employees clearly don't give two sh*ts about their job. They were closed for like four days one time because they were out of bread. That'd be like McDonald's running out of French fries for four days. They were out of napkins once so I just used the guy's apron to dab the tuna from my face. I went in there once and ordered a footlong Spicy Italian and they seriously put three slices of pepperoni and three slices of salami on it. When I was like "yo, can you make that sandwich properly?" (in a much nicer, less condescending way) and they then charged me $2 for double meat... To get to 12 slices of meat. I know the employees are called "sandwich artists", but I will confirm that they are definitely part of the minimalist movement. I don't know what kind of agreements that franchisees have to make with Subway corporate, but corporate should take back their name off of the building, lest our already-low expectations continue to be unmet. read more

I have never been "ripped off" by a Subway store like the one in Dixon. Waited in the drive up line. Ordered a sandwich which clearly stated $9.60 for the sandwich and added a large drink. Went to window. Party at window took my credit card and said $16.50 for the meal. I realized this was a mistake but she did not come back to tell her. When she came back with sandwich and drink and my credit card I explained this had to be a mistake due to sandwich cost and drink. She said no, it was not a mistake, they had raised the price of the sandwiches but had not changed the price on their outdoor ordering system. She just shrugged her shoulders and said there was nothing she could do about it and closed the pick up window in my face. No wonder Subway is a failing fast food restaurant. Horrible attitude, fraudulent practices and i will never go back to another Subway again after t his episode. read more

I just went through the drive through moments ago after ordering through the ordering system they have set up. Once I got to the window the lady read my order back to me then proceeded to ask if we were going to tip with cash or card? That immediately was kind of off setting. After that, we wait about 10-15 mins for our food. She hands it out the window and we got the wrong chips, they made me a 6inch instead of a footlong and then made me another 6inch to fix their mistake. Once I get home I realize we don't have the right drinks or the right bread we asked for. Terrible experience. read more

I work here once again (: ! Come enjoy some great customer service! I am not promoting merchandise! Just promoting a warm welcome to our store on Ary Ln! Remember, you can always ask for more of everything ! We try our best to work with our customers ! Yummy!!Always Happy to help! Under NEW MANAGEMENT AND NEW EMPLOYEES! As a veteran of subway , I'd like to say it's a pleasure to help customers out. No matter how cruddy your day is going, we will try our best to satisfy your hungry stomach! read more

Subway - Spinach Chicken Wrap - Sandwiches Near Me - Dixon, California

Wow. New management, and the place has a completely different vibe to it. The former employees always seemed really down, like they wanted to be anywhere in the world but at work. I felt like I needed to apologize for making them work. I never wanted to review it because I assumed it would go out of business and I didn't want to put another nail in the coffin. It's now my favorite Subway. The new people seem like they are really having fun and are super-friendly. So far the bread has been great and everything is fresh, like it was set up to film a Subway commercial. I hope they can keep it up, because it's a real improvement. read more

Subway - get your act together, take this store back from the owner. There was ONE employee working in the whole store. He was very friendly and competent but was running the whole place, including drive thru, alone. I've worked in fast food before and asked why that was. He told me it happens often when fellow co-workers simply don't show up, when he notifies the owner/manager, they simply don't care. The worker told me on several occasions he has to stay on after his shift because his replacement doesn't show up. There were no cookies because he didn't have time to make any, some days he closes because he hasn't had time to make the bread. Subway this is a brand FAIL. I told him he needs to find an employer worthy of his good attitude and service. read more

I wanted to say that this location had the best customer service I've ever had at a subway. I'm sorry I didn't get her name but she was about 40ish, sandy blond hair, and like myself a bit heavyset. She deserves a raise just based on her friendliness. I will definitely come in more often and highly recommend to everyone I know. Thanks Subway read more

Okay, I came into this location tonight not really feeling my usual self...I was cranky because of some unrelated issues..but anyway. This was my first time visiting here, it's updated on the inside but the layout is a little confusing so I somehow ended up at the back of the line instead of at the ordering part....oops! Like I said, I wasn't feeling my usual self. So Morgan, brunette guy with blue eyes, asks me if I need a sandwich. First I say yes and then made a sarcastic joke about needing a car, definitely was NOT a good idea. I was only trying to be funny, and that's when I realised I was in the wrong area! Which of course embarrassed me and I apologised for being rude..twice. And he was just not having. He was getting ruder by the moment and I was awkwardly frozen there. Of course we had miscommunication about that sandwich, I don't even know how that was happening but oh well. I apologised again for making it difficult and he just didn't care at all, snubbed me. He rudely slaps my sandwich together. And calls it a day. I'll come back because subway is just super convenient for me but cheer up kiddo! You're working with PEOPLE. And in that industry you just need to smile and move on. One star gone for service One star gone for an overwhelming baked smell of some sort. read more

This subway really sucks I don't even remember how their food taste because they keep canceling my orders. The last six times they didn't have anything that we wanted. Ever since they change the owners, they never have enough product throughout the day. This subway really sucks I don't even remember how their food taste because they keep canceling my orders. The last six times they didn't have anything that we wanted. Ever since they change the owners it went to crap. I think I need to learn to not go here anymore. Very sad establishment read more

This subways always out of everything. Went in at 11:30, that's around prime lunch time and they're out of turkey? Regardless of drive thru or going inside the store THEY ARE SLOW. Only one person working. I thought this place was under new management. So much for supporting Dixon businesses, I'll drive to Vacaville instead. read more

I have been here a few times since moving to town and I agree with another review saying there's a lot of employee chatter as opposed to work. The food is just like any other subway, except... They were advertising the $6 BBQ chicken sandwich for the month of May but were out of the chicken with 5 days left in the month. The franchise owner refused to offer any alternative for the same price. While its not a huge deal, there are principles to these things. A corporation that advertises a price on an item for a limited timeframe must honor the advertisement during that timeframe or it's false advertising which is technically illegal. I found the franchise owner to be pretty smug on the matter and I left, never to return. The next day, I went to the Subway by the Walmart, they had plenty of BBQ chicken and the franchise owner was polite and pleasant. It might be a small point, but I encourage all in the Dixon area to go to that subway. These things matter. read more

I went to this subway i absolutely loved it! This was the nicest subway ever been too! The staff was amazing and friendly as well! I had Shayla help me and I'm so glad she did!!! She is the reason I would go back to that subway! read more

I'd give zero stars if I could. Per CA code, those that serve food with eating areas must provide a restroom. The restroom was "closed". Not out of order but closed. Guess what else was closed - my wallet, their door, and my car door as I left refusing to buy food from a food establishment that is not willing to provide a restroom. read more

We stood for a few minutes waiting for someone to acknowledge us, the lady making our food walked away in the middle of making our sandwiches, and I had to repeat everything 4 times.... what should've taken 5 minutes in total took 20 minutes from start to finish for 2 sandwiches read more

This is the worst subway ever! We tried to do the drive thru and we sat there forever before a girl came to the window and let us know that the system wasn't working, however she some how had our order.... it didn't make sense. But we gave them the benefit of the doubt and decided to wait. We waited over 10 minutes (not counting the time we waited in the drive thru) for three sandwiches and we had to go in because it was taking so long. That's went they started making our sandwiches. We didn't check the sandwiches because we were ready to go home and eat. They didn't get any of the sandwiches right. So feel free to go here if you like disappointments. read more

Lady who served me had zero customer service. Half way through making my sandwich she told me the oven doesn't work and she continued to do the same to other people ordering. If I knew the oven didn't work I woulda never walked into the subway. TERRIBLE SUBWAY read more

This place is amazing and has the best cookies lol, check it out! They have limited edition cookies too!

Normally I don't write reviews but in this case I thought it necessary. My mother and I went into subway to split a footlong Thursday for lunch. A younger gentleman started to help us out, I could tell he was new and training but was very helpful and polite. The woman training him then came over threw out the bread that he had cut for us without saying a word, which was insulting to the young trainee who cut the bread fine. Then since my mother and I wanted different meats on each side said, "I'm going to have to charge you for 2 sandwiches". She never smiled, embarrassed the boy, and was very unpleasant. We paid for our "2" sandwiches and left. She not only wasted bread but had a bad attitude. The sandwiches were fine (that the boy made) but we won't be going back if she's working. The boy gets 5 stars for his pleasant attitude and helpfulness. read more

Very disappointed in this location recently...I was the only one in the drive through and I asked for my sandwich toasted and it was not toasted. Usually not a big deal but I was the only person there and the service was also rude. The worker did not say one word to me. Hope to see improvements in the future. read more

The last two times I've been here, their Diet Coke tastes like someone spit chewing tobacco in the cup . I even had someone else taste it and they agreed. Before ordering, you might as well ask what they DO have because I guarantee they are out of something, if not a lot of things, including bread! I don't know how they haven't gone out of business yet. Any other sandwich place would be better than this waste of space! Update 3 months later, I give it another chance since my daughter wanted Subway. Ordered two 6" combos. Nothing fancy. Forgot lettuce and put wrong cheese on one. Forgot both chips then gave wrong chips. Diet Coke still tastes like a Copenhagen spit cup. Please just close this business down already! read more

This is a great store with good food but the world names BEN specifically is by far the worst subway worker I have ever encountered. Not only did he take five hours for my simple salad but he was very abusive with his looks of judgment with all my food preferences. Then when I tried to order a cookie he chose for me and said he wouldn't give me a different one no matter what I said. To top it all off he gave me a discount when I wanted to pay full prove which is extremely rude. All in all my Saturday was ruined by this unkind and judgemental worker who thinks he can get away with this behavior. I recommend throwing any food he gives right back in his face. But good food! read more

If it could be no stars that would be great. They don't answer the intercom at the drive thru, so I pulled up to the window to see if I could pick up my online order from there, so I wouldn't have to take my daughter out of the car or leave her in it. Sat at the window for about 5 minutes and still no one came up. Went in and grabbed it thinking they must have been busy, but no. Two employees and they were literally just standing there. On my daughters sandwich, I specified less mustard and less mayonnaise. Not only was there mustard all over the outside of the sandwich and on the paper, but I squished the sandwich down while wiping it off and mustard and mayonnaise poured out. It wasn't like they didn't have time, I ordered it about an hour ahead of time. Not happy all around, and will not be returning to this location. read more