I had to file a claim with my insurance for a weather related accident around the bumper and hood…read moreof my vehicle. My insurance told me C&E is where I needed to drop it off. After 3 weeks, my car was ready for pick up. However, upon inspection, there were still chips, scratches and visible paint bubbles in the one area they were supposed to fix. I refused to sign off on the car and asked to have the manager call me. After speaking with the manager the following day, they apologized and said they would get it back in the shop and done right. While I was waiting for my vehicle the second time, the business put me in a luxury rental and took less than a week to fix. Upon pick up, my car was detailed and looked brand new. The manager personally walked around my car and again apologized for the error. While this business did not fix my car initially to the expectations we aligned on, they did make it right the second time and that's what matters in my eyes. I really appreciate the transparency and efforts to make up for the mistake and do right by the customer.

photo 9 months ago…read moreC&E failed in so many ways. My daughter's jeep was there for 3-1/2months. My husband was called to pick it up 4 times and 4 times things that had been pointed out over and over again were not done, on the 5th time he got one mile from C&E with the Jeep before the transmission seized because somewhere along the line C&E never checked the transmission or transmission fluid after the Jeep was there due to a front end collision! I'm no mechanic but clearly these guys aren't either. We paid out $1200 more to a jeep dealer to put in a used transmission that C&E clearly caused and refused to pay us back for. Con artists and morons run this business. Get ready to double and triple check any work you have had done by them, they are disgusting! Update 2025: C&E decided to not pay for our rental during the period listed above b/c I gave them a bad review and told the rental place that it was our bill, it went to collections before we even found out. C&E are horrible people whom seem to get away with a lot. Just saying

John was super helpful and kind. He went above and beyond to make my car drivable while I wait for…read morethe estimate for insurance and explained things well. I went to a different shop before I found them and they were so demeaning and unhelpful that I took my business elsewhere and I'm glad I found J&K! Night and day difference. I am so grateful!

Incredibly honest shop that performs great work. My wife had the mirror knocked off her car while…read moreparked and they were able to salvage the mirror body and get her a replacement connection cheaply. I had a major dent in the side of my car. Most places would have said I needed to replace the entire door. They went in there "old world" style with hammers and tapped the dents out. Looks great. 10/10.

Mellen Street is a perfect example of why Consumer Reports strongly advocates working with…read moreindependent body shops over those at dealerships--and this one clearly is one of the best. Rob's rates aren't just competitive, they are transparent. Where the dealership for my car could not assure me that the estimate would be the final price, Rob, the owner, promised they would--and kept that promise. The work he does is meticulous, he is responsive and easy to work with, and is completely trustworthy. I would recommend him without reservations.

Have a 15 year old clear coat bra that was cracked on a classic Lexus SC430. Rob (the owner) took…read moreit in and applied all the tricks of the trade on it and could not get it off. He informed me early the next day and didn't charge for his efforts. He is great to work with and a honest business person! I would definitely go back again with any body work.

Very happy I went to them. I scratched my car on a beam in my building's garage. I was told to take…read moreit here and they fixed it quickly. Looks good as new.

Like it never ever happened. The work was so good I checked my license plate to make sure it was…read moreactually my car. There was an ugly scrape on front fender. Now its beautiful again. Thanks guys for your good work.

I've actually used them twice this year for two separate incidents. Both times they did an amazing…read morejob, car looks beautiful. Very professional and fast, keep us updated. Super-convenient. They are a class act!

I went here because it was recommended by a friend who said they were honest and kind. I am so glad…read morethat I did. They were knowledgeable, caring and professional. I felt completely confident leaving my car in their care. I was able to call and ask for updates and every time I spoke to someone, I was impressed with how nice they are. It is a family owned business and the owner clearly takes pride in the quality of work they offer. It was a pleasure getting to know the owner and supporting his business. I hope to not need any further repairs in the future but I know without a doubt I will return here if I do. They are honest, and do not take advantage of women or anyone- great quality for a good value. 10/10 recommend

Absolutely amazing body shop. They took care of me from day one and kept me closely updated…read morethroughout the entire repair process. The team did a fantastic job fixing my car and it looks as good as new. I can't even tell it was ever damaged. I'll definitely be going to Coach & Carriage for all my future body work and will gladly recommend them to my friends and family. Thank you!

I stopped by because one of my bumpers is was "unhinged" after getting too close to a snowdrift…read more John is was incredibly helpful popping the bumper back in place and replacing some missing clips! He didn't charge me anything and I have already told several people about this! His customer service was an amazing contrast to what you get anywhere these days! Thank you so very much for your kindness! You made my day!

Hynes Collision provided excellent service from the moment I arrived. I was greeted promptly and…read morewarmly by the friendly staff at the front desk, without having to wait. Joe T. immediately took the time to address my concerns, carefully evaluating my car and explaining what needed attention. I especially appreciated the courtesy, professionalism, and genuine concern shown throughout my visit. It is refreshing to receive service that is both efficient and personal. I would highly recommend Hynes Collision and its staff to anyone looking for knowledgeable, attentive, and trustworthy service.

I had a wonderful and easy experience. Coming in I had some terrible news and the last thing I…read morecould think of doing is dropping my car off and filling out all the paperwork. Everyone immediately saw and came to help me out and was very kind. I can't thank them enough for how easy they made the process for me. When I went to go pick up my car, Vincent was the one that worked on it. He was extremely friendly and nice and showed me my car. He did such a wonderful job on my car and leaving some extra thoughtful things behind. Thank you so much again and hopefully nothing bad happens but I would definitely be coming back for sure!

I went to Marty's Auto with auto body repair that I needed to have done! I jack knifed my trailer…read moreby accident on a Friday afternoon about 3 pm and I was heartbroken! My truck didn't have not one scratch on it and I did a ton of damage to my rear quarter to my beautiful truck that had less than 15 k on a 2023 Toyota Tacoma double cab! My body shop I used to go to retired out of the business after 40 years and I heard through word of mouth Marty did excellent work so I immediately took my truck down to have them look at the vehicle! I met with the secretary when I walked through the door who was very friendly and had me meet with Sam the adjuster who was very helpful and friendly person! He calmly told me that the damage I did can be easily replaced because it was all bolt on and can be painted before it gets put on the vehicle! I sold Toyota for 38 years and sold myself this vehicle and did not know that! I was a nervous wreck! He said to drop the truck off that Sunday night and while we were talking he ordered all factory parts! Two and a half days later the vehicle was done perfectly and properly without blending paint! They matched the paint perfectly! He also never asked for parts money up front! He never knew me from a hole in a wall before this encounter! What a guy! Marty came out at the end and took the car back to take care of a chip I had no charge! I highly recommend Marty! You can't ask for a better repair facility! Both Sam and Marty are awesome! Thank you for fixing my truck like new! Wayne!

Insurance company referred us here after being rear-ended. Our car had significant damage and was…read morefairly new. Marty's was excellent and went above and beyond keeping us updated on progress and estimated time lines. Being in an accident I'm an be so stressful and time consuming to communicate with all parties involved, so it was a relief to have them working on our car, keeping us upsets and having empathy for us in our situation. We got our car back faster than expected, they communicated with the trots company and both insurance adjusters and car looks good as new! Highly recommend!