Great guy and amazing service! I highly suggest going to him!! He's fast with an knowledgeable,…read morefixed exactly what was wrong with my phone

Amazing customer service and iphone repair skills!…read more My husband dropped his iPhone 8 Plus and completely cracked the screen. Within 45 minutes, with 3 other people in line, his iPhone was as good as new! The owner even added a free tempered glass screen to ensure that this wouldn't happen again! Who does that?? This takes away from your return business, but this shows that the owner actually cares about you! Cannot recommend this place more

Repaired a Bose Wave Radio for me. Works great, good price, good service. Highly recommend.read more

Awful customer service. The owner was very rulde to us and took no ownership of the repair issue…read morecaused by him. Very disappointing. Please avoid this place.

I came in with the issue and Chris helped me leave with a solution ! I appreciate all the honesty…read moreand legit work! He gave me the greatest deal and he took care of me like five star. I will always go back. I appreciate you, Chris!

My friend needed to get a new screen for her phone so we decided to pop in here. They didn't have…read morethe screen she needed but they made a quick call and went to go get the screen needed. I thought that was really nice, since most places would've been sorry for your luck. We waited about 15 minutes for him to come back. One of the other employees offered my friend a chair since they only had one and she had a hard time getting off of that one. It's very open as in a bit empty inside but they sell phones, cases, screen repair and other things you would find in convenience type stores. The two gentlemen we dealt with were really friendly. Her phone screen replacement was $90 for an iPhone 13. At least we know of a place close to home to get the screens fixed for a decent price.

Great company! They put in our phone system and maintain our current system for us. Anytime we have…read morehad an issue their technicians have responded quickly and fixed the issue. This new system is great and I would highly recommend them!

Tom and the team at Astro are pure rock stars! I walked in today with a broken key on a laptop, and…read more15 minutes later it was fixed, WOW. Our business has been using Astro for a number of years for general IT support and they are always friendly, efficient and willing to work within your schedule. I don't know what I would do without them. This is a case study on how to run a successful small business with outstanding customer service. Thanks Tom

Love the staff. Great customer service. Fast efficient and very friendly. 5 starsread more

Here's the thing. We didn't even get to the repair or sale. My goal is not to disparage, rather…read morecritique. The information gathering stage just needs to be...better. There's a way that information gathering can be done in the natural flow of the conversation. Do not: Be confrontational: This is something as little as the words you use, the tone and the pace in which you say it. Cutting your customer off as he talks through things (It's been a long day. I've been at this since 830am and was ready to buy a phone. There's a way to tactfully correct your customer. When I said Samsung store, i meant to say they said they had a Samsung Diagnostic Computer which analyzes the contents. Yes, they are an insurance company. But they told me what was up, didnt pitch anything new and apologized. Maybe they were lying. But in the end they handled the situation w tact Indirectly call your customer a liar: You asked me if the phone got wet, anything spilled on it, do I let my kids play with it? Not to my knowledge and no my kid doesnt play w it. And then I was gonna say but who is 100% when it comes to spill or splash? But I didnt even get that far. You cut me off saying, "Hey man. Im just asking you some open ended questions (Nice, all good sales books recommend those) but then you said you said your kids dont play w it, I think they do... Bro, just keep that last part to yourself. I walked at that point because my phone is my livelihood. I dont know of anything spilling on it. Another reason my kids dont use my phone is because they have a PS5, PS4, Switch, DS, Fire Tablet, Samsung Tablet, Nintendo DS and other laptops of the like. When I said no, I meant it. Again, this store probably does good work. Just need to brush up on some modern sales books. The Little Red Book of Sales Jordan Belfort: Straight Line Selling Dale Carnegie: How to win friends and influence people. Think and Grow Rich" Napolean Hill These are great starts if you havent already read them. There are also great videos on youtube on the meet and greet and the art and science of information gathering. Wish you the best and here's to no more encounters like this one!

I took in my little laptop hoping maybe it was fixable, but resigned to possibly having to replace…read moreit. By mid-afternoon they called back with a simple solution. It's great and I'm delighted to have it back in great condition. The partners are fun to talk to as well, which was a bright spot in my day -- I don't often have a chance to discuss the beauty of a vintage Corvette in the course of an otherwise average day.

I brought in an old iMac G4 for repair. I had been scanning old pics on that machine from…read morenegatives and unfortunately it crashed. The guys took a look at it, and long story short, it couldn't be fixed. While I was devastated, the guys there treated me very fairly. Kudos to Matt! They saw my disappointment and only charged me the diagnostic fee. I would not hesitate to take a computer there again for a repair. That said, they are slow on follow-up and need to communicate better with customers. Other than that, I have no complaints whatsoever.

I am sad that aha is no longer open. I am not at all tech savvy but I could go into aha with total…read moretrust and confidence that I would not be screwed over or taken advantage of. There were even a couple of times where Joel took the time to trouble shoot and ultimately fix whatever the issue was and then offer no charge. Looking back, I wonder if this was possibly because my issue was minor- something that most people would be able to understand and therefore take care of on their own but either way, in this day and age, it's next to impossible to find that kind of generous kindness. As a thank you, I always tipped him. Yesterday I had to jump through hoops just to try to fix my phone and to buy a new phone. It was very stressful and annoying. The whole time I kept saying to my husband that I wished aha was still open. So Joel, if you see this, thank you and know that a lot of people miss aha!

Joel was awesome. He is always very helpful and informative, and is willing to go the extra mile…read morefor his customers. I have Simple Mobile that I got through him, and my partner is on Page Plus, also through him, and the service and phones are great - so much better than Boost that I had before. I'd highly recommend Aha! Wireless to anyone looking for better service (just not Boost), and a great price on repairs - my broken iPhone screen cost less than half the price of the Apple store, and I haven't had a problem since! Great job, guys!