I had a fantastic experience with Jeremy in buying my first used car. He was really effective in…read morefinding a good deal, arranging everything with the dealer on my behalf, answering my many probably annoying questions, and setting up a clean otd price. Throughout it all, I appreciated that Jeremy was knowledgeable, no-bs, patient, and responsive. I never had to communicate with the dealer at all, until I showed up at the dealership for my test drive, where the salesman had all the paperwork ready to go. From test drive arrival to leaving the dealer with my new car, it only took 2 hours, which feels pretty efficient. I don't really understand how Jeremy gets paid because he didn't charge me for anything, but I'm so glad I found him.

In one sentence: VIP CAR BUYING EXPERIENCE. (Excuse the…read morecaps, I want to emphasize how great it was. ) By now, Jeremy helped us buy two cars! One for ourselves and one for our friends. Both experiences were delightful, stress free (who would associate stress-free when you buy a car?) and quick. No hassle car buying - that should be his business's title. He helped us narrow down the list of cars we were looking at and make a decision that worked for us. He also scheduled all the test drives, negotiated the prices, and pointed us to a specific person at the dealership, a complete VIP experience. He did the same for our friends just this week, they bought a great car in a great condition, he negotiated the price down and steered them away from less desirable options. My friend was nervous (just like I was before ) because the process of buying a car is stressful. But after they got into the dealership and the car was waiting for them, they test drove and bought the car. My friend said: who would have thought that I can enjoy buying a car! And that's all thanks to Jeremy. Believe me I'm not hyping him up, he is professional, kind and customer centric. Thank you Jeremy!

It's a cool spot but you guys don't have the closing's right. I came yesterday because it said you…read moreguys were open online till 6, I came and you guys were closed and it said you guys close at 5, I dealt with it no problem, but today I came and you guys were closed at 4:30? Can you guys put the right time you guys close or at least what time you guys have to stop letting people in, would appreciate it!

I came for assistance in regards to leaving my information with this establishment so that they are…read moreable to pick up my vehicle without me physically having to be with the vehicle during pick up due to my work schedule.. I come and the woman at the window tells me I have to wait 30 minutes so she can help me. I leave and wait in my car for exactly 30 minutes. I come back and a different lady is at the window and tells me I have to wait another 30 minutes for the previous lady to come back from her lunch & that the lady was waiting for me. I then state that the previous lady told me to come back in 30 minutes. If she was the one who was going to help me then why did I need to wait 30 minutes?! Today is my only day off from my two jobs and I have things I need to get done. This poor communication caused me an huge inconvenience in my day because now I'm sitting in my car for a whole hour waiting for a process that probably takes 5 minutes when I could be taking care of things that I need to.

Great dealership with very friendly folks. I worked with Zaid Hasoon who was fantastic and made the…read morewhole process super easy. No pressure, no games, and no surprise tactics or fees. Everything was completely transparent from the start. We had the entire deal worked out before I even stepped foot in the dealership, which made the whole experience smooth considering I drove in 2 hours away. What really impressed me was how he went above and beyond to speed up the process--he managed to get the car ready in just a couple of days instead of the usual week-long turnaround. If you're looking for a straightforward, honest, and genuinely pleasant car-buying experience, ask for Zaid. He made the whole thing effortless, and I couldn't be happier with how everything turned out.

My son was looking for his first car and we found a 2025 Honda Civic Sport that Mercedes-Benz of…read moreMonterey had for sale. Called and spoke to Patsy Yates and went down to see the car. Patsy met us and showed my sone the car, took him for a test drive. The condition of the car was excellent, pricing was great and financing was very easy to work with! Couldn't have made it any easier to complete our purchase! My son is ecstatic about his new car and I definitely recommend seeing them the next time you are looking for a car to purchase!

I've driven by this place a few times and I've even thought about going in and speaking with them…read more Today I found the following note on my vehicle parked a few blocks away: "Call me about your car. Lynn (373-2715) " After thoroughly inspecting my car for damage, I realized that this was just a petty ploy to get me to contact them for a sale. That's shady business if you ask me. I don't think I will be doing any business with them in the future. Ryan

MUST READ YELPERS!!!!!!!…read more I need to express my experience here....First Class!! This was by far the best car buying experience I had ever had...I have bought cars from dealerships in New England as well as several in Monterey. When I came Stacy and Sal worked "WITH" me...they listened to what I wanted, needs, and helped me get the best for my truck I had at the time. My trade in...they offered me a great trade in..They told me I may be better of attempting to sell it on my own as an option..but they were willing to take it from me(for a good deal , better than anyone else by far). I explained I wanted a 1000 more than what they could give me..which i was borderline probably not going to get unless i was patient.. I had several cars picked out...I test drove them..and not once did i hear you look good in that car, or what can i do to get you to drive off today(LIKE WHAT EVERY OTHER SCUM BAG DOES)..they did not call me and say ..the black Lincoln or BMW is being looked at..you may want to come in... In the meantime I sold my truck on Craigslist ..that same day Sal offered to give me what I was waiting on for weeks ...and he didn't know that i sold it..he simply was trying to help me out(the numbers were not in his favor of getting a steal from me like most trade in's are, or what other places would have done to me on a paid off truck) The car i wanted was coming to the lot but need a few things done and tested on it before I bought it(all ligget stuff) .. Sal and Stacy gave me one of their cars off the lot to use because I sold my truck and had no vehicle..I drove one of their Mercedes for two weeks until my car was ready...(I got a flat on the first car..i changed tire drove back and they put me in that benz) They to this day have helped me out on stuff that was my own fault (i.e breaking specialized key) while my warranty was now gone..and to just flat out help..they saved me(by doing some phone calls) between towing cost and key cost several hundred dollars by finding out what code i needed to have my car fixed...from my own mistake.i was able to not spend a dime on that key... Stacey and Sal completely took care of me like I was family and I never met them till the day i walked on their lot...My name is anonymous and I have the ability to pick any dealership to walk into, but after my experience here I will continue to do business with them for the rest of my car buying life...!! I could go on and on about how great they were..but you get the point! Solid 5 Stars.....

I was cared for and guided by Vladimir, an excellent salesman and a great person! I am Brazilian…read moreand have difficulty with the English language. But he was very patient and communicated in the Spanish language, which helped us a lot, and when he didn't understand, he talked on Google Translate. I recommend too much. Fast and uncomplicated financing! Note 10.Thank you to everyone on the CENTURY team!

Really appreciated the straightforward and supportive experience at this dealer. I've never bought…read morea used car or financed before, so I was hesitant when I found a 4Runner I'd been looking for for months here. Du and the team at Century Auto secured financing for me, and gave me multiple options for payment configurations. I test drove the car solo and took my time to think it over. I wanted to get a pre-purchase inspection done when I decided to move forward, and instead of my having to drive from the east bay just for the inspection, they had the car delivered to the auto shop of my choosing. The whole process was very smooth and I drove the car home within 30 mins of being there after I got the all clear from the mechanic. Du was patient with all my questions and made my business feel valued, even though they don't pressure customers to buy. All great... so far!

Wonderful experience! My 2001 BoxsterS with 71K miles was in need of some service and repairs…read more(failed strut & CV boots). Kyle and the Techs took great care in completing the service & repairs and returned the car to me feeling like it did 25 years ago! I would highly recommend Pacific Motor Service to anyone looking for a great shop when it's time for service & repairs!!!

Major Shout Out to Pacific Motor Service. From our first contact with the exceptionally…read moreprofessional Beatrix; great phone skills and very knowledgeable. She scheduled us for right after New Year's Day when I could barely get other mechanics to even call back. We were needing a quick fix for our daughter's 2010 Corolla. We came in received a quote for a thorough inspection and diagnosis with a follow up call if needed. The service was completed a couple hours later, and thankfully an easy fix for the transmission fluid leaking. Yes !!!! Back on the road for $230.00 and no extra charges. We will definitely be bringing our other vehicles in for maintenance and repairs as we were told they service VW's, Mercedes and American cars as well. Thanks so much Pacific Motor Service staff: Beatrix and Rory for starting our New Year off Right!!!

Love love love the service of this place to fix the flat on my Tesla 3…read more Tony is friendly and wonderful. Highly recommended.

Was able to get into be seen early in the morning and they were able to check my tire for the…read morenail/screw that I saw lodged. Good news the screw did not go deep enough to cause a leak. They took the tire off and put it into the dunk tank just in case. Since there was no issue, they didn't charge me for anything. I made sure to take care of the person helping me for their time. If you have a tire issue I would recommend this place.