I'll admit I was initially very nervous about buying a car sight unseen from across the country…read more However, the experience couldn't have gone better. Ali was incredibly helpful, honest, and reliable, he did exactly what he said he would do. He made the entire process smooth and stress-free, and I ended up with my dream car. I wouldn't hesitate for a second to purchase another vehicle from him in the future.

Stopped my the social media famous Dodi Auto Sales during a recent visit to Monterey. It was fun…read moreto see the lot in person and get up close and personal with the vehicles themselves. Ali wasn't on site, but saw his dad and a bit later a female (didnt get her name or relation) who was very pleasant and also quite knowledgeable about Porsches. My boyfriend and I spent about an hour on the lot looking at the selection of used Porsches and speaking with the female. If you arent familiar with Dodi's social media, check them out on Instagram or YouTube. Even if you arent a car/Porsche enthusiast, you will become one from watching their social media. Ali and the rest of the staff do a great job!

Oscar and his staff are absolutely 5 star quality.... I have been taking my vehicles there for…read morealmost 20 years and even when I don't have a Honda I still take my vehicle there because of quality of customer service that they provide and confidence that I have with his team.

I have been a loyal customer at this dealership for years, I have exclusively taking my car to the…read moredealership to get it serviced here for years in preparation for when I'm ready to get a new car. However, this last experience with this dealership is the straw that broke the camels back for me. I set an appointment up for an oil change and a tire rotation almost 2 hours later I'm still sitting there, I asked the representative where my car is and let them know that I need to go because I have other things to do normally oil change takes an hour because they do Xpress service which is why I always set up the appointment instead of just showing up but at the end when I get the report back apparently there's a nail in my tire that they didn't bother to tell me that they found as soon as they found it, normally when Chuck is there he lets me know and I'll get a new tire and I'll get it fixed but now I had to leave the shop with a nail in my tire with no idea when this tire is going to pop because they don't have the tire and I can't come back tomorrow Because I'm a nurse and I work the next day so I can't just call in sick. So I had to leave the dealership knowing that my car is not safe to drive, I will never ever ever go back to this dealership or deal with those people ever again. You should never let a customer leave an unsafe conditions and not try to do something upfront, I should've been told upfront if there was a nail in my tire. The worst part of it is that I asked to speak to a manager or somebody in customer service and was just told that the person I asked for doesn't work there anymore but I wasn't given any recourse to talk to anybody else, clearly the person handling me did not want to help and did not want to get the situation resolved. I advise other women if you're looking for a dealership do not take your car here. And if you're really desperate and you need to go ask for Chuck Byers if he's not there then don't go

Great dealership with very friendly folks. I worked with Zaid Hasoon who was fantastic and made the…read morewhole process super easy. No pressure, no games, and no surprise tactics or fees. Everything was completely transparent from the start. We had the entire deal worked out before I even stepped foot in the dealership, which made the whole experience smooth considering I drove in 2 hours away. What really impressed me was how he went above and beyond to speed up the process--he managed to get the car ready in just a couple of days instead of the usual week-long turnaround. If you're looking for a straightforward, honest, and genuinely pleasant car-buying experience, ask for Zaid. He made the whole thing effortless, and I couldn't be happier with how everything turned out.

We came in for service on our Mercedes in March. At the same time we were looking for another,…read moreless expensive car. We asked if they had anything and Zaid pointed us to a used Acura that just came in on trade, but not ready to test. We came back and tested the car. Seemed fine and we purchased. On the 2 mile drive home we encounted severe knocking on a steep road and immediately contacted the dealership as something was wrong. Well, since we bought "as is" there was nothing they would do. Period. The car runs but we have come to believe something is wrong with the transmission. They were unwilling to take any responsibility. So, as the saying goes: "buyer beware". Even if it is an established dealership. Doesn't matter. Not their problem. Would I recommend this dealership for a future purchase? No! They sold us a broken car and wouldn't take responsibility.

The business owner just clarified: "Effective March of this year, the Chevrolet Franchise was…read moreacquired by the owners of Seaside Cadillac-CDJR. We have no affiliation with Premier Chevrolet. Thanks for the comments." So I have no actual experience with the current business under its new owner, and my review should be discounted appropriately. There's also no logical Yelp rating for me to give, and no option for a non-rating, so I'm going to stick with three stars.

Terrible communication. We had to use these guys for service on our Escalade because apparently the…read moreworkers from the Cadillac service dept. quit. There is literally NO communication from the service tech. I have been forced to call for updates and most of the time, I get the receptionist who transfers me to the service department voicemail. That must be a black hole because no one has bothered to call me back. When I called today demanding to speak with someone, I was told the service dept is open until 6pm and I was welcome to stop by. When I suggested that I should be able to speak with someone in the service department particularly since I have been trying to reach someone for nearly a week, she actually told me "not necessarily". Do these people not realize they are actually influencing our decision to ever purchase a GMC product in the future? We own our business and have purchased well over 20 vehicles in the past 10 years. What a short sighted approach. I will NEVER bring my vehicle to this place again. I doubt I will ever consider another GMC product if this is the service I can expect. Maybe a personnel turnover would be beneficial. Good luck.

After moving from NV to CA, I started taking my 2012 Subaru Legacy to the shop at Cypress Coast…read moreSubaru. It's conveniently located in Seaside, so I can walk home using the bike trail & the shop offers the option to leave the vehicle at overnight if I can't drop it off in the morning. There's a van for people who need to get to their destination quicker while vehicles are serviced. For almost a decade, my car was serviced here - especially for the big stuff or manufacturer-required repairs. Prices are competitive, service team is A+ and respectful, and process is always transparent. There are NO hidden fees or unnecessary upselling. Just in case you stay & wait, there's a clean spot inside the dealership with plenty of natural lighting, clean bathrooms, comfy seating, & snacks. Wifi is free, too. If you like to walk while you wait, there's alot of hidden gems nearby. The only downside to walking around the different dealers is the lack of sidewalks, so stay vigilant. When the service team could no longer repair my car - fancy dual transmission that died at 160k miles, they had plenty of cars for me to choose from. The addition of the Ford dealership to the company just a few steps away doubled the amount of vehicles I could buy.. and buy I did. Sadly, I couldn't afford a used Subaru; but I found a comparable vehicle that fit my needs & budget. The sales team understood my limitations & emotional journey. I really really really liked my Subaru Legacy. After 3 hours, I gave them my useless Subaru and left with a Toyota. While I didn't want to buy another vehicle, my lifestyle required it. The experience was overwhelming, yet very positive. The best part, they will still service the Toyota!!

My trunk would not open and a loud beeping ensued driving me nuts. I was down the street from…read moreCypress Subaru and drove I. With no appointment. Matt in service said he heard me coming and literally fixed in 2 minutes at no charge. Thank you Matt! I regularly use their service department and it has been so easy.

I had a great customer experience yesterday with Premiere Hyundai Of Seaside. Kris Delacoeur, my…read moresales person, was so helpful. He listened to what my car needs were, showed me some options, went over the features while we were at the dealership, had a good test-drive, and was so personable. He was right there as I made my choice and purchased the car. He was very genuine and thankful. Way to go, Kris. Your management is lucky they have you as a great salesman.

We had a great sales experience with KRIS!! We weren't looking to purchase that day, just…read morebrowsing. Then we ended up purchasing 2 vehicles!! KRIS was AMAZING, we didn't feel pressured and he was very patient in answering all our questions and worked with us to get the deal that was comfortable. If you're looking to purchase, ask for KRIS, he's very approachable, professional and he was fun to work with. We appreciate the time and care in working with us. Thank you to Colin in Finance to get us through all the paperwork as quickly as possible.

George the sales manager and Daniel went above and beyond to help us with a new car purchase this…read moreweek. Both are attentive, patient, and solution-oriented. They worked with us to resolve a complicated issue. Sean in finance has great energy at the end of the day. Danesha, Ariana, Caleb, and others in service were all very helpful and friendly when I had car issues that were unexpected and challenging. The problem was addressed and solved within a couple days. I am glad to know they are there to help with my maintenance going forward. I'm very happy to have purchased our vehicle with this dealership.

This is about service…read more I came in a few months ago wanting a noise my car was making to be looked into it - I was given Danny Camacho and he basically doubted me from the start, I did take the car out driving with him and he spent the whole time saying my car is new enough and my worry was invalid - among general talk about him and his history and family. I could not recommend him less. It was the one time I didn't go with my boyfriend and it was a huge regret - never felt so demeaned at such a service place. Definitely felt like it was bias to my gender. Avoid Danny at all costs. I went in again and I was given Kevin, he helped me figure out that it was my brake pads that needed replacement - a very routine normal thing at the mileage my car has. It made no sense to me that any other service person wouldn't think of this or suggest a closer look at what I was noting. Kevin and Brett are the other people I have worked with when I have been serviced (I have been going for 2 years and am local). I have no complaints about them

We am very happy with the buying process and quality of the Sales team at BMW of Monterey. Joseph…read moreGrant was very honest and delivered on everything he said he would (spare key, removed a sticker on the car, additional cleaning, followed up with DMV fee, stayed late, always returned calls and texts etc). He knew the car and features inside and out and fully charged it before we came. I bought a BMW 330e from BMW of Monterey, CA in October of 2025. I had such a great experience. This is after nearly buying from Mercedes of Walnut Creek who added costs to the final price. Or BMW of Mountain View, where they tell you must give them a 9 or 10 out of 10 for their ratings, and hound us with sales emails. Conversely, Joseph at BMW of Monterey was very respectful of our time, and never gave us a sales pitch. He did not add any costs to the price. The vibe at BMW of Monterey is one of teamwork and customer first, Sales people don't fight to claim you as their customer once you walk in the door. It was a huge relief to work with Joseph and his dealership. I am very happy I went bought my car at BMW of Monterey.

Broken promises and incompetence... At every level. We saw a car online and called them to ask if…read morethe car was available and ready, we were ready to buy and we didn't even want to negotiate the price, so the whole process should have been done quickly. I also had a pre-approved loan for the total in-hand and ready to go before we walked in. We got trapped in the dealership for a total of 4 hours, they made us sit in the lobby for over 30 minutes waiting for nothing before any paperwork showed up. Something that should have prepared while we were making our way over. After telling us how much they appreciate the service of our military members, they then let us know that they will not accept checks from Navy Federal Credit Union. We were forced to go with one of their lenders, even though I already had the check in-hand. That would have been nice to know before I already spent an hour in-store! So I had to take an extra hit on my Credit when really I should have just walked out. Luckily my credit score is high enough to take it. We sat for an hour waiting for them to find a loan for us, and we got a lot of rejection letters only because we ALREADY HAD THE DANG CHECK FROM MY BANK so of course new lenders aren't going to want to accept to give a second loan to someone! Whatever, we had already been there for so long, I was not leaving without this car at this point. We then sat there for another 90 minutes while they "finished the paperwork..." but didn't give us any idea of how long that would take so we could have used that time to do something other than sit there and do nothing! (This is hour 3 of trying to entertain our kiddo while we wait by the way). After that 90 minutes we went into some other guy's office and re-hashed all of the information from the past few hours all from scratch. It should have been an email or that other guy should have been present the whole time! He was just walking around the store we saw him several times just strolling! At the end of the transaction when everything finally went through, Walid, the salesman, said we would have to wait another 30 minutes for the car to be detailed. WHY in the last 4 hours was the car was not cleaned?!?!?!? Crazy. After we walked out we discovered that one of the two keys had a dead battery. I asked Walid if he could help get us a new key battery and he said he would "look into it." Fine. I waited a month and then emailed him about it, and he replied over two weeks later saying that he would ask the parts department if they had a key battery for us. It has now been six months and we haven't heard from Walid or BMW at all! All of their claims about caring about their customers are false. They got their money and now they have no interest in continuing to provide service, even after they say they will.

Recently purchased and sold a car with Adam Mohr at their Monterey showroom. Everything went so…read moresmoothly and I am so pleased with my new car. I had a classic BMW 2002 that I was looking to sell and replace with an Alfa Romeo GTV. Adam found a buyer for my 2002 within a couple of days as well as a very nice, off the radar Alfa Romeo. I had money in my account for the 2002 the same day the GTV arrived. It could't have gone any better! THANK YOU so much Adam! Looking forward to doing more business with you soon.

This place is nice and they have good vintage cars, the only reason that I am giving the three…read morestars that I walked their twice and I wasn't able to find somebody to talk to. I looked at the cars and enjoyed even walking in their garage for over ten minutes but no body showed up.

We recently bought a car from Sal's auto sales and let me tell you the customer service there is…read morebeyond five stars they go above and beyond we didn't have all the money to put down and they held the car for us with a deposit until we had it all which was 3 days. Then the day we went to pick it we didn't have a way of getting there so they came to pick us up so that we could go sign the paperwork. They negotiated a good price brought it down about $1000. I mean there's just no Words that could describe the customer service it's unbelievable just amazing! Nothing nothing I've ever seen or experienced and I've bought many cars in my life all from car dealers at the auto mall and none of them beat Sal's auto sales. I totally recommend them 100%.

Made an appointment to purchase a vehicle. They postpone my appointment because of weather. I…read morearrived and took the vehicle out for a test drive. Walked inside and started the deal. Someone else walked in and said they wanted it and the owner decided to give it to them, because they knew each other. Very disappointed in how unprofessional the whole thing was.