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    Pacific Motor Service

    3.4 (87 reviews)
    Closed 8:00 am - 5:30 pm

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    Services - Pacific Motor Service

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    12 More Services

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Pacific Motor Service Photos

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    2 months ago

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    Jim H.

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    1 year ago

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    6 months ago

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    4 months ago

    They are Honest and always so welcoming. They are upfront with their cost and knowledge with their work.

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    8 months ago

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    2 years ago

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    10 months ago

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    7 months ago

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    2 years ago

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    1 year ago

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    4 years ago

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    6 years ago

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    7 years ago

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    5 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    12 years ago

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    16 years ago

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    13 years ago

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    13 years ago

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    17 years ago

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    12 years ago

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    15 years ago

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    7 years ago

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    14 years ago

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    Page 1 of 3

    Ask the Community - Pacific Motor Service

    Review Highlights - Pacific Motor Service

    Kevin was very patient and expedient with making sure the work was done by the time table he gave me.

    Mentioned in 14 reviews

    Read more highlights

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    Matteson's Auto Repair

    Matteson's Auto Repair

    (135 reviews)

    We just moved to Pacific Grove last week. Today, in the pouring rain, it looked like one of my…read moretires was going flat - we thought it might have picked up a nail. My husband wanted to go to a chain tire shop but I wanted to go to a local Mom & Pop business so we ended up at Matteson's. Thank goodness they were open on this holiday Monday. They checked the flat tire and all the others - couldn't find a leak, put more air into the low tire and we were back on the road. They were kind and helpful. We will go there for all of our automotive needs in the future. We have found our auto shop!! Matteson's rules!

    I called in advance to request a proper internal tire patch--a process that involves removing the…read moretire, repairing it from the inside, remounting, and balancing. I was quoted $35 for this service. I even marked the location of the air leak on the tire to make the repair straightforward. When I came to pick up my car, I discovered that instead of the patch I requested, the tire had simply been plugged. Upon mentioning this at checkout, the man in the back room told me, "Don't complain," and the woman at the counter insisted, "Plug and patch is the same thing." Neither response was professional, nor was the service what I had asked and paid for. For the record, plugging and patching are not the same, and I had confirmed with multiple other shops beforehand that they could perform the proper patching. In fact, I had the same service done in Los Angeles for $10, correctly and without dismissive comments. While this shop may be reputable for other services, I cannot recommend it for tire repair. Clear communication, professionalism, and delivering the service requested should be the minimum standard.

    Natale's Auto Service Center - July/6/2011, Papa Joe fixed the brakes on my 1965 Mustang while we were on our vacation up the coast to Monterey.  Super nice people!

    Natale's Auto Service Center

    (77 reviews)

    Ma Familia, that's the feeling you get when you are first greeted and the excellent service…read morecontinues throughout. I sought Natales out on a recommendation from a friend who described them as honest and up front about estimates and repairs. I needed an extensive brake repair and they were reasonable, thorough and efficient. I was very happy with the results. Most recently I came in for a loud clunking noise which all I could think was it will likely add up to lots of $$$$ signs. Thankfully it was a quick and easy fix (tightening running board and lug nut replacement), and after a detailed discussion with the mechanic and owner about tires and suspension including a thorough description about PSI, tires and vehicle performance I went away very pleased and with a smoother ride having had the tire pressure lowered for free! They also made several recommendations for other local services i.e. tires and windshield repair. I cannot recommend Natales high enough and plan to keep bringing our vehicle to them for the duration of our stay here in beautiful and friendly Monterey!

    They're very transparent on their prices we brought in our car and they told us that they can't…read moreopen the hood because the mechanism failed they were transparent on price of it saying it could cost x amount or hopefully it's what we quoted you. I just took our other car into the shop and they were also transparent when we asked if the could fix a problem and they referred me to another shop. We appreciate their honesty in not costing us more money with what they can't do.

    Pacific Grove 76 Smog

    Pacific Grove 76 Smog

    (18 reviews)

    This is now a Valero. I appreciated the touch free credit card processing though you do have to…read morekey in your zip which kinda defeats the purpose. Oh, and no paper towels. Sorry, I have always been a germaphobe though most people seem to have over taken me now.

    Absolutely appalling and terrible stop. I pulled up to put air in tires ($2) and get two quarts oil…read moreas Ofchecked it this morning. Ended up didn't have reading glasses in purse. Popped in and told the guy I needed oil which I knew I needed 2 quarts, and if he could just basically tell me the air pressure so I could do it myself etc. I usually have an air pressure gadget in my door but that also had been borrowed by my son apparently. Without saying anything and ignoring what I already said about I had checked the oil, he walked out and I opened the hood and he pulled the dipstick out as I said yeah I already have done that and then went inside and got the 2 quarts that I had already put on the counter. He poured them quickly in and then put air in three of the tires and all of this took about three minutes total. He then proceeded to charge me $25 for that! Absolutely appalling and terrible business practice and honestly just rude on top of everything. To ignore a 69-year-old woman that way and then rip her off was disgusting at best. I will never go back there and I honestly suspect he has had friends/family and locals put these reviews in because he absolutely does not deserve them. I have never been charged for air pressure over the years and I've also never had somebody ignore that I am perfectly capable of pouring the oil in myself and pushing ahead and then slamming me with a $25 bill. I'm very tired of people behave this way! Gross. There have to be more honest well-meaning gas station people in the area.

    Pacific Motor Service - autorepair - Updated May 2026

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