I thought they were not very friendly and rough when doing my nails and place wasn't very clean.read more

I was given an appointment within 90 minutes of my call time, and I was amazed how busy they were…read more Then I saw the prices, and I understood. A change of color manicure (regular, not gel) with shaping the nails, hand massage, and time in the massage chair was only $17 with tax. Yeah, I tipped *well*. The business prefers cash, and there's an ATM on premises. The storefront is in a strip mall, which has private parking. There's a diner next door for your man to wait for you.

I stopped going there in May because the owner/husband was rude and always looking around instead…read moreof attending to my nail service. My fingers were filed and it hurt and there were divots made in my nails all because he kept looking up and away. He told me what type of nail I needed when I came in 3 times with pictures of short, square nails. Somehow they looked like barrels. Told me the polish would fill in the divots. Nope. Had to go back on 2 occasions. He wanted to file the nail in awkwardly angled to get rid of the divot. Service there over the years has become terrible.

I've been getting my nails done here consistently for years. The techs are alright, except for one…read morewho is absolutely terrible. I'm not sure if he's the owner, but he is the oldest gentleman there, and he is SO rough. He barely even says sorry when he cuts you. Also every time I want to show him an inspo picture, he brushes me off doesn't even look saying "I know I know". He doesn't know because he messes up every time. In all, he's just way too rough I don't know what his issue is but if you are unlucky enough to get him as your tech, be prepared for a bad experience

I've been going to them for 2+ years now. Consistently good work and they are always able to get me…read morein quickly. Prices are very reasonable. I pass by at least 4 other nail salons to get to them and they will always be my go to.

Thao is wonderful all around and an amazing nail artist. Very high quality work and amazing…read morecustomers service

Hannah and her husband Farris do an excellent job working to please and accomodate their costomers…read more Great place!

Love it here!! Great pedicure from Lisa,all 3 of us were happy with our results! What more can I…read moresay? Try it for yourself!!!!

Have had two pedicures at this location (one in January this week, and one the first week of…read moreDecember). Really pleased with my service and pedicurist Rose! I had a pedicure with callus removal. I booked online after confirming the price was $39 on the website. When you sit down in the chair, they confirm with you on a little menu with prices what you would like, which I liked! Salon is clean, sanitary, and really welcoming! The pedicure was great both times! Soaking, cuticle removal, nail shaping, a scrub and a lotion massage. The pedicure also included a hot stone rub and hot towel. My toenails look great and my feet are soft again! Definitely will keep returning for this sweet treat!

So I recently wanted to book my birthday pedicure and I called to book it as they emailed me $10…read moreoff coupon. Megan the owner answered and said we don't have any appointments this week and call next week and yes you can use your coupon still. I called and spoke to the owner Megan the following week and she advised me that they will not be booking any future appointments for me as they feel I won't be happy. Well they lost a loyal customer and not only me but the 5 other friends who have been clients. Good luck and sorry I wrote an honest review.

Pedicure requested, the Vibe is Awesome. Very Friendly, Very Attentive, Clean, Nice Relaxing Music…read more No Wait, I was taken Immediately. My Technician was "Sky" at 2108 Chili Ave Pro Nail Salon. Sky did an Outstanding Job. Sky is Meticulous, Gentle, Caring, Kind and He gave Me an Exceptional Pedicure. This Salon continues to Impress Me, Time and Time Again. Thank You Sky for Making My Month and Fixing My Feet that were Long Overdue for a Pedicure. Sky Your Kindness and Professionalism is Truly Appreciated. I Love Pro Nail Spa.

Beautiful nails from Nancy she never rushes and if I ever have an idea she always tries or…read moresuggests what she thinks what will work better! Quiet one on one & she's always so sweet.

This was by far the dirtiest nail salon I've ever stepped into. The floors were filthy, dust and…read morenail polish spills were all over the walls, and the tools didn't appear properly cleaned or sanitized. It was genuinely gross and made me question how this place is even allowed to operate. The salon was also completely unorganized and understaffed. As a walk-in, I expected a bit of a wait -- but after waiting about 40 minutes with no communication, I left without even getting my nails done. Other people seemed just as frustrated. Between the lack of cleanliness, the chaos, and the poor customer service, I wouldn't recommend this place to anyone. It seriously needs to be inspected.

I only come here for mani and pedis with my favorite tech, CC. She's polite, professional, and…read morealways does an amazing job. She's also the only one who can wax and shape my brows perfectly. Now that she's moved, I'll be going wherever she is. The salon itself needs improvement. The name doesn't match the esthetics, it's too cold in the winter, too hot in the summer, and kids' toys are often laying around. It's usually pretty empty when I visit, which says a lot.

Very nice individuals that work here. I felt like I was taken care of. Prices are great! They have…read moremany options and I felt like it was very clean.

I got my nails done yesterday 1/22 and I hate them so much that I am going somewhere new today to…read moreget them fixed. I asked for dip nails. They put so much dip on that my nails look unnatural and bulky. The color I picked out isn't what is on my nails. While the nail tech was working on my nails I even said that isn't the color and she said it will be when I am done. Just unhappy with the whole experience

Jesse and Kathy are now at this location in Greece. The set up inside of the nail shop is standard…read more Customer service seems like it has marginally improved and on the few occasions that I have been here, business is slower than it was years ago in Webster. I'm not exactly sure what the story is behind Lili's, but I was told that this location is no longer affiliated with the original one in Webster. Appointments are still preferred prior to a visit, but there seems to be some level of flexibility since things are slower. Kathy does amazing nail art! Her designs are really superior to what you would typically find in most salons in Rochester. I think their prices are fairly reasonable, but I mainly get gel manicures. There are only three people working in the salon currently. I most recently went to the guy who sits next to Jesse. He did a good job, but my nail art barely lasted a two days. My gel polish also began to chip. I did not have this concern when Kathy did my nails. I would highly and solely recommend Kathy (can't vouch for anyone else).

I went back and unfortunately rose who did my eyebrows left. The lady who informed me wasn't so…read morewelcoming so I wont be going back.

Great pedicure. Clean spa and service with a smile. I called for appointment and got me right inread more

Every time I go here, I say to myself, " I am never coming back" They are sort of mean, and…read moreconfrontational. The gel is very thick and gives 1987 vibes. Looking for a new place now. I cannot put myself through that again.