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    StretchLab

    5.0 (1 review)
    Closed 7:00 am - 8:00 pm
    Updated a few days ago

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    11 months ago

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    LA Fitness

    LA Fitness

    2.3(68 reviews)
    2.1 mi

    I've never experienced anything like what happened at the LA Fitness in Austell yesterday…read more(11/10/2025). While I was using the Smith machine, another patron walked up, put his bag down, and when I told him I was using it and had two more sets left, he went and told a manager -- Omar. A few minutes later, Omar came all the way from the front of the gym to interrupt my workout and ask me how many sets I had left, apparently to "make sure everyone can use the equipment." What's strange is that there's another Smith machine right behind me that was also occupied, but Omar didn't ask that person anything. When I pointed that out, he said, "We don't have to do that." That made it clear he was only addressing me because someone complained. Then he told the other patron to "just hop on whenever she finishes her two sets." Not when I was done -- but specifically after two sets -- as if a manager can dictate when someone's allowed to use a machine they're already on. To me, that's completely unprofessional. Everyone in the gym pays the same monthly fee. If a machine is in use, you wait your turn -- that's basic gym etiquette. I don't expect special treatment, and I definitely don't expect a manager to interrupt my workout because someone didn't want to wait. If capacity is an issue, the gym should add more equipment. But targeting a member mid-workout to accommodate someone else isn't fair or respectful. The way Omar handled the situation showed a real lack of tact and impartiality. I've always believed gyms should be about mutual respect and shared space, but this experience really left a bad impression. Hopefully, LA Fitness takes this seriously and makes sure managers treat all members equally.

    This gym puts in no effort to provide its member with a quality experience. At this moment just…read morefrom the few machines around me at least 3 have signs that they will be serviced soon and have been like that the last 3 weeks, the elliptical machines all have visible signs of rust and most have broken water holders as well as screens do not work, there is no upgrade to the gym itself, the restrooms are rarely stocked with essentials like soap & toilet paper, paper towels, carpet is old and on top of all that the pictures on the wall do not depict 1 black person. I guess they don't work out . Do better.

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    StretchLab - fitness - Updated May 2026

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