We're kicking off the new year in search of a better pool service company than Sweetwater Pools…read more The subpar reviews on this app align with our disappointing experience. Here's why we don't recommend Sweetwater Pools... Inexperienced technicians - unable to answer the most basic maintenance questions. Disrespectful to property - the technicians would disassemble our pool skimmer, using the pole to mix their chemicals (that's fine!), but then not put it back together. We repeatedly asked them to put it back the way they found it to no avail. It felt lazy and disrespectful. Zero communication - really hard to get anyone to call you back to address concerns or questions. To sum it up, we never felt like Sweetwater Pools valued our business or ever tried to salvage it. You have been forewarned.

Not a very good experience with Sweetwater Pools, we needed our pool cleaned after it was opened…read morefrom another not so pool friendly company, we agreed on the contract, made the monthly payment, almost 2 weeks later a guy from there comes out to clean and get the pool ready for summer, he only vacuumed half the pool, and dropped 5 3" tabs in the strainer basket and then he left, his "supervisor" then came out couple hours later, said he would have everything done even if he had to come back out and vacuum again, well he left to after about an hour, sides of the pool were not cleaned, debris still on the bottom of the pool, empty chemical bottle left on the pool deck, left and never heard from him again, called Saturday, spoke with Management but since he is management North, he could do anything, Monday I called the office, told them everything that was and was not done, I was told that the pool techs report stated " the pool was cleaned, chemicals added, and the deck was cleaned up with a leaf blower" I think its pretty sad when employees tell stories to there employers to make themselves look good while making a PAYING customer look bad. Not one word of sincerity or offers to help get to the bottom of the situation, I told them to cancel my NEW account, and was told "ok, have a nice day". out XXX.xx for 5 chlorine tablets and some bottle of chemical!!

It's a basic Olympic sized pool, with a few tennis courts and a small, 1970s era, club house. The…read moreprice is probably quite reasonable considering the lack of over the top Amenities.

I've never experienced anything like what happened at the LA Fitness in Austell yesterday…read more(11/10/2025). While I was using the Smith machine, another patron walked up, put his bag down, and when I told him I was using it and had two more sets left, he went and told a manager -- Omar. A few minutes later, Omar came all the way from the front of the gym to interrupt my workout and ask me how many sets I had left, apparently to "make sure everyone can use the equipment." What's strange is that there's another Smith machine right behind me that was also occupied, but Omar didn't ask that person anything. When I pointed that out, he said, "We don't have to do that." That made it clear he was only addressing me because someone complained. Then he told the other patron to "just hop on whenever she finishes her two sets." Not when I was done -- but specifically after two sets -- as if a manager can dictate when someone's allowed to use a machine they're already on. To me, that's completely unprofessional. Everyone in the gym pays the same monthly fee. If a machine is in use, you wait your turn -- that's basic gym etiquette. I don't expect special treatment, and I definitely don't expect a manager to interrupt my workout because someone didn't want to wait. If capacity is an issue, the gym should add more equipment. But targeting a member mid-workout to accommodate someone else isn't fair or respectful. The way Omar handled the situation showed a real lack of tact and impartiality. I've always believed gyms should be about mutual respect and shared space, but this experience really left a bad impression. Hopefully, LA Fitness takes this seriously and makes sure managers treat all members equally.

This gym puts in no effort to provide its member with a quality experience. At this moment just…read morefrom the few machines around me at least 3 have signs that they will be serviced soon and have been like that the last 3 weeks, the elliptical machines all have visible signs of rust and most have broken water holders as well as screens do not work, there is no upgrade to the gym itself, the restrooms are rarely stocked with essentials like soap & toilet paper, paper towels, carpet is old and on top of all that the pictures on the wall do not depict 1 black person. I guess they don't work out . Do better.

Pleasure to work with. They do what they can to satisfy their customer no matter the cost. I…read moreappreciate their communication.

After I posted this review on Yelp, Joel tried diligently to reach out to me and he apologized…read moreprofusely for the faulty installation and neglect regarding repairing the leaks. He sent me a full refund for the amount I paid back in 2023. I've seen many five star reviews elsewhere and I think he's driven to maintain that. While I appreciate the refund, the casual disregard to repair the leaks on this installation took a ton of my time, and I'm certainly out more than what I was refunded, but I have learned a lot in this 2 year long process. I'm just writing to relay my experience as to inform the next customer, not to damage a local company's reputation as that is not my intent at all. I wish them all the best- I'm sure he'd be great at a much higher price point than that of mine.

After several weeks researching a pool company that would creat/ design what I wanted I found the…read moreperfect fit for my needs. Marco and his crew helped design, build and continue to maintain the project. Communication was never an issue with them, since the moment I reached out they have been very responsive and made sure I understood the process. I couldn't recommend anybody better in the Atlanta area!

From the owner: GCG Pools has been serving the Metro Atlanta area for over 15 years. We have top experience in…read moredesigning and constructing 100% custom swimming pools, hot tubs, outdoor kitchens, fire pits, and anything else you can envision to make your backyard a true oasis. Give us a call today (404) 630-3314

Our neighborhood in west Cobb/suburb of ATL hired Swim Atlanta to manage our large pool for summer…read moreof 2022 and it's been a non-stop train wreck. We have had to call over and over to get them to properly maintain it, including vacuuming and trash pickup. The lifeguard management is so poorly overseen, few guards are doing their jobs properly, including inappropriate sexual behavior on our premisies. I suggested this company to our board for years, and now regret doing so. They should step it up. People are talking.

Looks else where, much better pool management and lifeguards then this companyread more

I've had a fantastic experience working with Holly. Her communication skills are truly…read moretop-tier--every interaction has been clear, professional, and incredibly timely. It is a pleasure to work with someone who is so responsive and easy to coordinate with. Beyond the efficiency, I've genuinely enjoyed the company culture and the bond I've built with everyone involved. This level of professionalism and open communication is exactly the kind of environment I look for in a business I partner with. Highly recommended. From- Tyler

USA Mgmt demonstrated a severe lack of integrity in almost every aspect of their operations. My son…read moreworked for them during 2 summers while they were contracted by Hunt Military Communities to manage pools on military installations. The hiring process was chaotic each time, with training requirements constantly changing depending on who he spoke with. He dealt with numerous employees each summer, and despite completing all requirements, his paycheck was withheld due to claims that he hadn't. It took over a month of persistent calls to get his certification properly uploaded. At the start of the 2024 season, the pool was at risk of not opening due to lifeguard certification issues. Shockingly, the company suggested forging certifications--an alarming practice, especially considering these certifications involve life-saving responsibilities. The clock-in/out app was unreliable, making it impossible to accurately track hours worked. Furthermore, USA Mgmt failed to update their insurance documentation, leading to the contract holder withholding payment, which caused the pool to close for several days. Instead of taking responsibility, USA Mgmt blamed the contract holder for non-payment, while the lifeguards, including my son, went nearly a month without pay. My son's last day of work was 7/27/24, and as of 9/4/24, he still hasn't received 2 paychecks. After repeated calls and follow-ups with a manager named Morris, I eventually sent a certified letter to their accounting dept. I was told 2.5 weeks ago that his checks were sent. When I asked when, I was not given a date and Morris blamed the USPS for checks taking a month or longer to be delivered. I was told again today they were sent and I asked when. He said today and did not have an explanation why he previously told me they were sent. This company's failure to pay minors on time, coupled with their illegal practices and indifferent attitude, is unacceptable. My son isn't the only one facing these issues--his fellow lifeguards have experienced similar frustrations. I am disgusted by their behavior and will be filing a formal complaint with the government to ensure these issues are addressed.