Cody has been my contact at PoolTech but Maverick has missed three weeks in a row. I reached out to…read moreCody and he assured me they would bet someone out and then nothing. They missed the next one. Now they are telling me they will miss next week as well.

After hiring another pool company here's how the pool looks after just 2 weeks of service. Kelsea…read moresaid that accounting would reach out 2 me about a credit for bad service but still no phone call from accounting department.

Lusk built my pool in 2006. I can't complain about their professionalism during that building…read moreprocess. The pool and the apron have held up well. Great work! Even though I do most of my own maintenance, they have always been good to help test my water and help me keep the water balanced. At any rate, I believe they are the best in the business in our area.

I've been a Lusk customer for about 4 years, for new pool owner education, maintenance, annual…read moreopenings and closing, water testing. I'm sad to write this review. In December I asked them to schedule the install a salt water system...I didn't get other estimates bc I trusted Lusk and their service department. Strangely, it took me about 3 weeks to finalize a date (after I signed a contract) because Miranda, who handles this, never returned emails or voice messages, was available to take a call, or was in the office when I stopped by. I finally insisted on speaking with someone else, and scheduled the conversion for my pool opening date, which they recommended. Had it been another company I would have bailed based on lack of responsiveness. I called on the scheduled date to get an arrival window and was told the salt water was happening the next week, another communication issue. Bc the water level in my pool was low, they couldn't fully open pool that day but said they would do it when they converted the pool in one week. The next week, I called about 9:30am on the day of the conversion to inquire about arrival window and was told they weren't working that day due to potential rain...just another communication issue. I had to wait til they heard from Miranda for a reschedule date but requested they at least finish the opening quickly. One day later I was called and told they may be able to install salt generator at the end of the week, but I would need to give them a 50% deposit. I was extremely puzzled, especially considering I reached out many times, by email and phone, in December asking if there was anything they needed from me beyond the signed contract. I told them to forget the saltwater, just finish the opening (which I was charged for the first day, before it was completed). They did come out two days later to open and did a very subpar job. They never vacuumed the debris from my pool, just skimmed and swept it to the deep end. I spent about three days backwashing constantly bc of the debris. Had to run my pool bot about 4 times a day, emptying the basket after 30 minutes bc it was filled with debris...couldn't even climb the walls bc it was so full. After a little research I discovered Miranda is the new co-owner of Lusk, along with her husband. Maybe it's just taking them a minute to figure out how to run a business, and I do hope they figure it out bc this business used to be a gem. Until that happens, beware.

Chris was great, very knowledgeable and professional. Answered the phone set up a service call,…read morefixed the problem with the Hot tub and I am a satisfied customer, will recommend to others.

I am shocked by the phone call I received from a representative at Forsyth pools today. We were…read morereferred by our realtor. When I called, I had an in depth conversation about our services. We also had a conversation via text. I thought all was confirmed until I got a call just now asking to remove us from the schedule. I said I thought all was confirmed especially because a representative had already came to the property and explained what needed to be fixed. They seemed really excited to get us off the schedule - I guess they don't want our business. The person I spoke with was super unprofessional and was in a rush. I will have to follow-up with our realtor and share our experience with them and urge them to not recommend them to future clients. Terrible experience.

These guys do an amazing job. They are highly reliable, professional, and provide great service…read moreoverall. Whenever there is an issue, problem, or question, they respond very quickly. Highly recommend using Forsyth Pools!!

We were having problems with the salt (in our saltwater pool) turning into chlorine in our pool…read more We never used Mystic Water Pool before but they were recommended. I left a message and Raymond immediately responded, fixed all the issues we had that needed fixed and even gave our Golden Retriever extra attention too!! Needless to say everything is working great!!

Raymound came and cleaned our pool, took off the cover, tested the water and educated me on pool…read morecare and gave good recommendations. His price was right and he was friendly and professional! I highly recommend this company.

We cannot say enough great things about Brian! After a few months of problems, and several other…read morecontractors causing issues (electrician, etc) our pool was in sad shape! Brian to the rescue! He gave us great advice, did not try to oversell us and just all around helped us get our pool back to sparkling clear and beautiful! His sound advice and help were much needed as our normal pool boy (husband) has severe medical issues preventing him from doing some of the repairs and maintenance. Call him, you won't regret it!

Talk about outstanding service that's way above the rest! So it's July 3rd and my pool pump won't…read morehold vacuum pressure. I have friends and family showing up for 4th of July celebrations. I text Brian and tell him what I'm experiencing and he replies back with a detailed set of instructions on how to go about solving my pump problem. Within half hour I'm sending him a video of the now working pool pump. But here is where he shines brightest....Brian was at the beach for a family vacation and he still found the time to help me solve the problem. Thank you Brian. You Made It a Wonderful Day here at Fairview.

During the nasty Christmas weather our pool equipment failed. Marshall was available to walk us…read morethrough the steps to ensure we didn't have a bigger problem. He came out right after Christmas and fixed the issue. Knowledgeable and fair in his pricing. Would highly recommend!

Our spa was in serious need of help and our prior company had gone out of business. Marshall came…read moreto the rescue. He did a very thorough diagnostic inspection on the first visit ($125); ordered all replacement parts and returned in a timely fashion to install them. He refilled the spa and waited to make certain everything was operating well. Considering the amount of time he invested with both visits, his labor rate was very reasonable in my opinion. He even checked afterwards to be sure it reached the optimal temperature. Will definitely use him again if needed.

So glad I found Mark/MVP Repairs. Hate it when swimming pool mechanics don't work properly - in…read morethis case my main pool pump (electrical problem). Mark was very responsive, worked me in same day, quick to diagnose and repair, very fair with his price and a pleasure to work with. My new "go to" guy for pool repairs!