On a fundamental level, I would not recommend having a birthday party here to anybody. Like another…read moreperson said, they rush birthday parties and have not fully trained their staff. This is to no fault of the staff however it was painfully obvious that they had not been trained as there was a lack of consistency from room to room for the birthdays. Staff did not know that decorations could not be taped to the ceiling, staff did not include a happy birthday display for the celebrants, staff did not help clean the room ahead of the next party, and staff were VERY rude to the parents and guess of the celebrant. The process to check in was not bad. I actually like that they put invisible stamps on family members which staff then check upon departure to ensure that you are leaving with the correct child and did not just sneak in unpaid. Overall, the children had a lot of fun playing, however, I would never book a birthday party here for the simple fact that they don't know how to handle them and for the price that they're charging I don't think it's worth it.

Booked my twins 3rd birthday via the website. We paid a $162 deposit for a package of 12 kids and…read morea private room. Staff was readily available and extremely accommodating. Upon arriving, we walked in and was greeted by a manager he let us know we have an hour of play time before we have access to the room. Once had access to the room, we had 20 mins to set up, which our party coordinator, Jada, really showed her strengths. Once the room was set up, our guest were allowed to enter. We had 40 mins to enjoy the snacks we provided and pizza from the venue. We were allowed to bring a cooler and prepackaged foods. We had charcuterie, fruit, drinks, chips, candy and cupcakes. The pizza, fries and chicken tenders were provided by catch air. They do have a full kitchen with many hot items, a limited coffee menu, plenty of cold beverages, ice cream, candy, snacks and cold sandwiches. Overall impressed with the food aspect, the buffalo chicken pizza is worth a try. The bathroom facilities are clean and the play area is expansive. Your kiddos will not run out of things to do regardless of age. The under 4 area was not lacking. They even have a toddler area up on the second play level. Ari took our pics and was extremely professional. Can't recommend this venue enough.

If you're searching for a place to let the kids run around and play without being exposed to the…read moreelements, this is the place for you. With so much to see and do, they are certain for find something fun to do while inside. Reasonably priced for one time or monthly visits, my kids enjoyed their time here bonding with their cousins who frequent this place. Slides, bounce area and more are all in one place. Will be back again.

I initially left this review on Google, but I also wanted to share my experience here because I…read morebelieve these concerns deserve to be heard. Unfortunately, we do not have many options in this area, and having visited similar establishments in Philadelphia and New York, I feel comfortable saying that my experience here has been extremely disappointing. If zero stars were an option, I would not hesitate to give this place that rating. My frustration comes from three separate incidents, all of which reflect concerning customer service and a lack of proper care. Incident 1: My child arrived with a pair of shoes but left with a similar-looking pair that was noticeably more worn and a larger size. This is not acceptable, and I would appreciate an explanation of how this happened. Incident 2: While trying to hang up a suit, my child had it fall onto her head, and her hair became caught in the Velcro. She was told that her hair would need to be cut to remove it. Thankfully, we were able to resolve the situation ourselves using a letter opener and a soft brush, without cutting her hair. I was very concerned by how this situation was handled. Incident 3: My child eventually left wearing a pair of socks as compensation for the missing shoes. I understand that the shoes may have been difficult to locate, but socks are not an adequate resolution for the loss of a pair of shoes. Regarding the cameras, if they are there primarily as a deterrent or intimidation tactic rather than to provide meaningful security and accountability, please just be upfront about that. I find it difficult to accept the explanation that there is no clear picture of the shoes. If the cameras cannot capture a clear image of something as straightforward as a pair of shoes, then what purpose do they serve when a genuine accident occurs and a customer needs the footage to help establish what happened? I would appreciate a transparent and reasonable explanation rather than simply being told that the images are unclear. I understand that we signed a waiver, and I acknowledge that responsibility. However, signing a waiver does not mean that customer concerns should be dismissed or that accountability no longer matters. This should be a two-way street, with reasonable expectations and responsibilities on both sides. After three separate incidents, I believe it is fair to expect more than an apology or a temporary workaround. I would appreciate a meaningful resolution, particularly regarding the missing shoes and the way these situations were handled. I hope management will take these concerns seriously and address them appropriately. Customers deserve to feel that their children are treated with care, respect, and consideration. I am not asking for special treatment; I am asking for basic accountability, transparency, and reasonable customer service.

My 20 month old baby had a very fun time! I enjoyed it too. This is a no frills spot with something…read morefor everyone. You can make a reservation ahead of time on their website or walk in. Prices may slightly differ. Also SOCKS are a must!! There was a toddler section with small houses and games/toys for her to play. I especially loved the bounce house and obstacle courses. It was big enough to go with the kid inside. Probably could be adult size. I will say it wasn't the newest equipment and there were definitely some spots with air leaks, and it was obviously loud from the air machines pushing air into the inflatables. However overall we really enjoyed ourselves. It exceeded our expectations and looking forward to taking our baby again.

First time visiting HippoHopp, and we had a great time! It was definitely great for tiring our…read morekiddos out. Parking is free, and for the price they charge, I definitely think it's worth it. There's a bounce house inside along with a jungle gym, and although my kids were too big for it, I love that they have a separate section for smaller kids. They have a few games and attractions that cost extra, like a hurricane simulator and driving games. I really liked how intimate the space felt there's plenty of seating for adults and free WiFi, which is always a plus. And as a big kid at heart, the air hockey had me in a chokehold. You do have to go to the counter to request the puck and handles and return them when you're finished. I turned them in each time and just went back to ask for them whenever I wanted to play again. One time, a gentleman mentioned that they usually ask you to leave a shoe or your keys when getting the equipment. ‍ Overall, we enjoyed ourselves.

My daughter loves coming here! It's clean, never overcrowded, and plenty of safe toys. We visit…read moreoften.

Came back after a 2 year hiatus because of an online promotion they were advertising…read more Unfortunately, online booking wasn't available, which was frustrating from the start. When we arrived, there weren't many people there aside from a few younger kids, yet the facility felt disorganized. I didn't notice any active cleaning or organizing taking place, and the two employees at the front desk seemed unfamiliar with the promotions being advertised. It made the check-in process confusing and gave the impression that staff were not well informed (also took away from the time kids could play/were standing around waiting). Later I did notice one employee "cleaning" with gloves on so I thought she was using chemicals or organizing but it was just mostly just dumping all the toys into the shopping cart. The promotion itself ended up being much less of a deal than it appeared online. Overall, the experience left me disappointed, especially considering the cost. I had been considering this venue for a future birthday party for my children, but after seeing how things were run during this visit, I will likely look elsewhere. For the price being charged for these parties, I expected a cleaner, more organized, and better-managed experience. Compared to other local centers, the activities were limited/disorganized. Items were not in the proper places and made play a bit restricted. Nice concept and good deals but hard to compete against neighboring centers.

What a cute little area for little kids to run around and play. The area is clean and lots to do…read morefor the children. They also have massage chairs for the adults to relax while the kids play. They offer food options during lunch and don't forget to bring your socks check it out. I'd say the space is perfect for ages 3-7. They do have some toddler spaces though. We will comeback!

It was very fun but party room only 2 hr but free time to play is until close so goodread more

Clean playland, friendly staff. Free WiFi…read more $20 entry is full day 10a-6p. We left to go home for lunch and returned an hour later. Gdtr was pleased with her fun day

Such a cute place! I was there for my 4 year old nephew's birthday party on a Saturday morning. Our…read moreparty started at 11:30 but the place was already packed. I happened to ask how many parties were going on that day and the attendant said 10 of them. Whew! Needless to say it's a place that can become overstimulating very quickly, kids or not. There is an area for kids 3 and under and then ages 4-12. From what I could tell, there wasn't an attendant supervising so it's up to parents and guardians. The party room was decorated perfectly and we were in and out in no time. They do assign an attendant to you while in the room, but because it was so busy that day they also had to work at the front. I wonder if that's all the time. It would be nice if they could only dedicate their time to your party but it happens. Once we were done the kids went to play and they began turning over the room for the next party and they were so efficient! I can see how they can do 10 parties in one day with two party rooms. Seems like somewhere I'd recommend for a party for littles. You tell them what you want and they do all the work. Sounds good to me!

Fun upbeat play environment. Have been at this location on multiple occasions and different times…read moreof the day, always well staffed and children have a blast.

I'm extremely disappointed with my experience with Ready Set Fun…read more I booked and paid a $381.50 deposit for my daughter's birthday party scheduled for January 25. Unfortunately, our area was hit by a winter storm, and a state of emergency was declared both that weekend and the following weekend. Travel conditions were unsafe, especially for children and families attending the party. I notified the business as soon as possible, but they refused to refund the deposit and only offered rescheduling, for an additional $250. At that point, my daughter's birthday had already passed, so there was no reason to reschedule a birthday party weeks later. I understand businesses have policies, but emergencies and state-declared weather events are beyond a customer's control. I made multiple good-faith attempts to resolve this directly, but no resolution was offered. I'm sharing this so other families are aware before booking, especially during winter months when weather can impact plans. The owner commented below- families let's use common sense as to why the party was canceled just four hours prior, the snow began coming down heavily, and I couldn't in good conscience ask my family members to travel on dangerous roads. The owner also failed to mention I was emailing Meg, since 6am that morning. Their behavior shows more compassion for money than families.

Another Amazing Visit 9/6/26 & Great deal for Labor Day Weekend !!! Back in town celebrating my…read moredaughters 11th Birthday from Birmingham AL

A great trampoline park in Johns Creek. We checked it out and our son said he had a great time…read more Waiting area for parents is comfortable if not slightly too cool but that they don't require adults to pay is a nice plus. Single day passes are more expensive than a month of membership which are certainly reasonable if you are a frequent jumper. Great place to have a birthday bash and we'll organized with good customer service. 4.2:solid stars for Vertigo rounded up bc it's Saturday and and thank you to the staff and owners!

This place isn't as big and grandeur as some of the centers around Atlanta, but what they offer…read morethat others don't.. a relatively clean facility that is fully staffed. Respectable, helpful staff. There's a big area to jump, a kids indoor playground, and a few arcades. My only gripe which wasn't even a big deal.. since we didn't follow this direction (insert halo atop my head) is that when we showed up 15 minutes after the hour, 12:15, they gave us the bands that expired on the hour instead of the half hour mark. So by the time we put our shoes away it was 12:20 but they asked everyone with blue bands to leave at 1pm. I played deaf for 15 minutes because if I paid for an hour, I'm getting my hour. Nobody bothered to hurry us out, though, so cool beans. I'd definitely come often if I lived in the area.

My son absolutely adores this place. Great option for a rainy day or when it's too hot for the park.read more

I am absolutely appalled by the way my 3-year-old daughter and her friends were treated at this…read morecenter. You would think a place designed specifically for children would understand how toddlers play, but the owner clearly does not. While the kids were playing, the owner actually approached them and told them to stop playing with a toy castle. Her reasoning? They were "opening and closing the castle door too much." It is completely ridiculous to police how toddlers interact with toys in a facility that parents pay for specifically so their kids can play. Secondly the place was cluttered. There were toys and junk everywhere. On top of that, the owner reprimanded us because the kids went in and out of the carpeted area "too many times." The entire environment felt hostile. The owner literally hovered over us the entire time we were there, making us feel incredibly uncomfortable and unwelcome. A children's play center should be a fun, stress-free environment for families, not a place where toddlers are monitored like they're walking a tightrope. We will absolutely never be back. Save your money and take your kids somewhere where they are actually allowed to be kids.