Booked my twins 3rd birthday via the website. We paid a $162 deposit for a package of 12 kids and…read morea private room. Staff was readily available and extremely accommodating. Upon arriving, we walked in and was greeted by a manager he let us know we have an hour of play time before we have access to the room. Once had access to the room, we had 20 mins to set up, which our party coordinator, Jada, really showed her strengths. Once the room was set up, our guest were allowed to enter. We had 40 mins to enjoy the snacks we provided and pizza from the venue. We were allowed to bring a cooler and prepackaged foods. We had charcuterie, fruit, drinks, chips, candy and cupcakes. The pizza, fries and chicken tenders were provided by catch air. They do have a full kitchen with many hot items, a limited coffee menu, plenty of cold beverages, ice cream, candy, snacks and cold sandwiches. Overall impressed with the food aspect, the buffalo chicken pizza is worth a try. The bathroom facilities are clean and the play area is expansive. Your kiddos will not run out of things to do regardless of age. The under 4 area was not lacking. They even have a toddler area up on the second play level. Ari took our pics and was extremely professional. Can't recommend this venue enough.

On a fundamental level, I would not recommend having a birthday party here to anybody. Like another…read moreperson said, they rush birthday parties and have not fully trained their staff. This is to no fault of the staff however it was painfully obvious that they had not been trained as there was a lack of consistency from room to room for the birthdays. Staff did not know that decorations could not be taped to the ceiling, staff did not include a happy birthday display for the celebrants, staff did not help clean the room ahead of the next party, and staff were VERY rude to the parents and guess of the celebrant. The process to check in was not bad. I actually like that they put invisible stamps on family members which staff then check upon departure to ensure that you are leaving with the correct child and did not just sneak in unpaid. Overall, the children had a lot of fun playing, however, I would never book a birthday party here for the simple fact that they don't know how to handle them and for the price that they're charging I don't think it's worth it.

Our family had ALOT fun there!! Great for parties for…read morekids. Many activities to choose from.

We had a great time. I'm so glad this place is finally open. I think it's been open over a year and…read moreI'm not too sure but I remember when they were in the process of building it and I really wanted to have my child's party here but it didn't get to happen AnyWho we got invited to a kids party here and we had an amazing time. This place is huge. It was a lot of activities to do for all ages if you ask me from toddlers to teens to even high school kids just a day of fun. The staff was pretty much all high school students, which is pretty good because who know kids better than kids sometimes in certain circumstances. We had a party room for about two hours. The food was a no go for me. Absolutely they had pizza not too sure what else was on the menu because after the pizza issue, we weren't no longer interested in seeing what they had to offer at this point we just wanted to play and eat cake that we brought in from an outside. I highly recommend you to bring your kids here. It was very clean a good way to tire the kids out.

I love bringing my kids to catch air something small you can keep your kids in eye distance and in…read moreorder to leave the area an associate must buzz you out fun amazing place and less then $15 per child! Adults free

I loved it this place was pretty cool for the toddlers me and my friend brought the kids here to…read moreplay both three years old had the time of their lives eating pizza , running around, climbing and hiding . We attended on either a Saturday or Sunday which was pretty chill around 3pm . A few parties was going on but not too bad cause they were able to still enjoy ourselves. They had a few snacks, drinks and candy for purchase inside that the kids will go crazy for once they see it , just as well as pizza is available for purchase that was ordered from a 3rd party place behind the facility, which is very convenient. They delivered it right over and then the employees called you to come and get your pizza once it has arrived. They also had a play area for smaller babies as well like kid 1 and possibly under but the whole building is decorated for the younger kids if you ask me ages 1- 10 i would say or even 1-7 that's what most of the crowd looked like. Can't wait to take the kids back.

For parents who are having a tough time at home with their kids, I highly recommend bringing them…read morehere. They can burn off their energy and sleep soundly at night. Above all, the place is very clean and well-maintained--you can see staff disinfecting regularly.

Came back after a 2 year hiatus because of an online promotion they were advertising…read more Unfortunately, online booking wasn't available, which was frustrating from the start. When we arrived, there weren't many people there aside from a few younger kids, yet the facility felt disorganized. I didn't notice any active cleaning or organizing taking place, and the two employees at the front desk seemed unfamiliar with the promotions being advertised. It made the check-in process confusing and gave the impression that staff were not well informed (also took away from the time kids could play/were standing around waiting). Later I did notice one employee "cleaning" with gloves on so I thought she was using chemicals or organizing but it was just mostly just dumping all the toys into the shopping cart. The promotion itself ended up being much less of a deal than it appeared online. Overall, the experience left me disappointed, especially considering the cost. I had been considering this venue for a future birthday party for my children, but after seeing how things were run during this visit, I will likely look elsewhere. For the price being charged for these parties, I expected a cleaner, more organized, and better-managed experience. Compared to other local centers, the activities were limited/disorganized. Items were not in the proper places and made play a bit restricted. Nice concept and good deals but hard to compete against neighboring centers.

Cool Play Area For Kids…read more I'd give it 3.5 stars but 3 is love so I have 4. Facts: $16 for my 4 year old. Positives: Alexander says his favorite part is the jump around floor video game. And air hockey. Fun little obstacle course line in the beginning. Alexander loved running and jumping on it. Octagon bounce jumper is good due groups of kids together. The end blowup the coolest part. Climb up and slide down inflatable. My son loved the cotton candy machine! Reasonable priced food court. We didn't get food to rate it. Negatives: Viking axe throwing needs some new Velcro in the axes. They don't stick anymore. Would be cool. Foosball Table needs some replacement bolts from ace hardware. Bathrooms need better bleach cleaning. Tips to business: The negatives are easy fixes. Then a couple more add on items to fill the place out would make this place great for the little ones.

HippoHopp is a great place for kids to come and have a great time! It's located near the Buckhead…read morearea. Trust me all the kiddos love it. I took my Godson here today and we had a ball! The bouncy houses, the jungle gym and even the food area was nice. He also got pizza and a juice box (which was included in the ticket I purchased online). For only $16 plus tax you can't beat that. The ticket was for all day play as well, so we could stay as long as we like. I enjoyed so much I can't wait to come back. The customer service was really good too, which is very important. The workers/owners were really nice and attentive Bathrooms were pretty clean as well for it to be a children's place, I appreciated that a lot!

This place is great. We wanted to take our granddaughter to a place where she could run inside…read more We'll definitely be back.

What a cute little area for little kids to run around and play. The area is clean and lots to do…read morefor the children. They also have massage chairs for the adults to relax while the kids play. They offer food options during lunch and don't forget to bring your socks check it out. I'd say the space is perfect for ages 3-7. They do have some toddler spaces though. We will comeback!

This place is now closed. Tried to take my grands, and was very disappointed. However, a friend…read moreguided us to Giggle Town in the Shoppes at Riverside Crossing mall and MAN DID WE HAVE A BLAST!!! So clean, big and so many interactive areas to let their creativity and imagination fly! Go to GIGGLE TOWN Macon. You will LOVE it! ​ GIGGLE TOWN between Men's Warehouse and Buckles in The Shoppes at Riverside Crossing, Riverside Drive, Macon.

My grandson had the best time here.It is a nice place to let your little one play but they only a…read moreone bathroom and that makes no sense at all for the crowd that comes in. Also I noticed adults are coming in and out that are just visiting with the parents hanging out.